'Fix problems using Windows Update' Question

zbook · Feb 12, 2026

1) Please turn off WDV

2) Reinstall the Intel chipset drivers and Intel Rapid Storage Technology (IRST) drivers from the Acer website

3) Create a new restore point

4) See post #39 steps #4 - #7

Code:

iastorvd    Intel(R) Chipset VMD RST Controller service    c:\windows\system32\drivers\iastorvd.sys

Code:

Name    Intel RST VMD Controller A77F
Manufacturer    Intel Corporation
Status    OK
PNP Device ID    PCI\VEN_8086&DEV_A77F&SUBSYS_16941025&REV_00\3&11583659&0&70
Driver    C:\WINDOWS\SYSTEM32\DRIVERS\IASTORVD.SYS (19.5.1.1040, 1.53 MB (1,605,296 bytes), 11/14/2022 10:35 AM)

Code:

 iaStorVD.sys Thu Aug 25 06:53:02 2022 (6307629E)

LanceD · Feb 13, 2026

zbook said:
2) Reinstall the Intel chipset drivers and Intel Rapid Storage Technology (IRST) drivers from the Acer website

@zbook How about the Intel GPU driver you mentioned in post #39? I don't see any 'GPU' or 'Iris Xe' or similar listed on that Acer download page.

hdmi · Feb 13, 2026

LanceD said:
@zbook How about the Intel GPU driver you mentioned in post #39? I don't see any 'GPU' or 'Iris Xe' or similar listed on that Acer download page.

Click on the "Load More" button. Then it will show up:

VGA

VGA Driver(UMA)

Intel

2024/10/14

32.0.101.5768

863.97 MB

zbook · Feb 13, 2026

https://www.acer.com/us-en/support/product-support/Aspire_A517-58GM

Enter SNID or Serial Number as needed.

GPU:

https://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_32.0.101.5768_W11x64_A.zip?acerid=638644712042811692&Step1=&Step2=&Step3=ASPIRE%20A517-58GM&OS=ALL&LC=en&BC=ACER&SC=PA_6

IRST:

https://global-download.acer.com/GDFiles/Driver/IRST/IRST_Intel_19.5.1.1040_W11x64_A.zip?acerid=638191944205379036&Step1=&Step2=&Step3=ASPIRE%20A517-58GM&OS=ALL&LC=en&BC=ACER&SC=PA_6

Chipset:

https://global-download.acer.com/GDFiles/Driver/Chipset/Chipset_Intel_10.1.36.7_W11x64_A.zip?acerid=638675937763994137&Step1=&Step2=&Step3=ASPIRE%20A517-58GM&OS=ALL&LC=en&BC=ACER&SC=PA_6

LanceD · Feb 16, 2026

@zbook Do I just install the GPU and IRST over the existing driver, or do I need to uninstall the existing from device manager first (and maybe reboot?), and then reinstall?

The existing are already the same versions, 32.0.101.5768 & 19.5.1.1040, respectively.

zbook · Feb 17, 2026

LanceD said:
@zbook Do I just install the GPU and IRST over the existing driver, or do I need to uninstall the existing from device manager first (and maybe reboot?), and then reinstall?

The existing are already the same versions, 32.0.101.5768 & 19.5.1.1040, respectively.

Please install these GPU, IRST and chipset drivers over the existing drivers.

This method typically replaces the misbehaving driver with the new driver.

If there are recurrent BSODs then they can be manually uninstalled and reinstalled:

Uninstall Driver in Windows 11

This tutorial will show you how to uninstall a driver for a device in Windows 10 and Windows 11. When a device is connected to your PC, Windows will usually automatically install drivers for it, or you may have to manually install the device's driver software. Sometimes it might be necessary...

www.elevenforum.com

LanceD · Feb 17, 2026

zbook said:
Please install these GPU, IRST and chipset drivers over the existing drivers.

This method typically replaces the misbehaving driver with the new driver.

If there are recurrent BSODs then they can be manually uninstalled and reinstalled:

Uninstall Driver in Windows 11

This tutorial will show you how to uninstall a driver for a device in Windows 10 and Windows 11. When a device is connected to your PC, Windows will usually automatically install drivers for it, or you may have to manually install the device's driver software. Sometimes it might be necessary...

www.elevenforum.com

Okay, thanks.

For the Intel GPU driver, should I check the box that says 'Execute a clean installation'?

zbook · Feb 17, 2026

LanceD · Feb 18, 2026

@zbook When I ran the setup for the Intel GPU driver, it just installed through a cmd window (same with the chipset and IRST drivers), and that's it. I didn't get the Intel Graphics Driver Installer GUI, so no opportunity to select any options like a clean installation.

zbook · Feb 18, 2026

Please monitor for three days.

View Reliability History in Windows 11

This tutorial will show you how to view reliability history for your Windows 11 device. The Reliability Monitor provides a system stability overview and details about events that impact reliability. It calculates the Stability Index shown in the System Stability Chart. Reliability Monitor...

www.elevenforum.com

LanceD · Feb 18, 2026

@zbook Just wanted to let you know I've started WDV again. With all tests except 'randomized low resources simulation' selected, and all non-MS drivers. Fingers crossed it makes it to 48 hours this time.

zbook · Feb 19, 2026

After this thread is completed consider upgrading secure boot:

Frequently asked questions about the Secure Boot update process - Microsoft Support
Secure Boot playbook for certificates expiring in 2026
Windows Secure Boot Key Creation and Management Guidance
Registry key updates for Secure Boot: Windows devices with IT-managed updates - Microsoft Support

Windows Secure Boot certificate expiration and CA updates - Microsoft Support

support.microsoft.com

Updating Microsoft Secure Boot keys before expiration in June 2026 | Windows 11 Forum
Secure boot update HowTo | Windows 11 Forum

How to check if your Secure Boot certs are updated. (three methods)

Method One Download cjee21's files, attached to the bottom of this post. 1. Save the file to your desktop. 2. Extract the contents to your desktop. 3. Open: Check-UEFISecureBootVariables-main 4. Right click: Check UEFI PK, KEK, DB and DBX.cmd ...and choose: Run as administrator. Your...

www.elevenforum.com

garlin's PowerShell scripts for updating Secure Boot CA 2023

INTRO For the last two months, I've been working on new PowerShell scripts to automate the Secure Boot CA 2023 update process. A number of contributed scripts or guides presented on various ElevenForum threads (including a few of my earlier scripts) are lacking in clarity. There's simply too...

www.elevenforum.com

Refreshing the root of trust: industry collaboration on Secure Boot certificate updates

Windows Experience Blog: Secure Boot is a foundational security feature of the Windows and Windows Server experience, providing protection from the moment a device powers on. Introduced in 2011, Secure Boot runs at startup – before Windows loads – and helps ensure only trusted, digitally signed...

www.elevenforum.com

Code:

Event[7032]
  Log Name: System
  Source: Microsoft-Windows-TPM-WMI
  Date: 2026-01-27T18:54:38.1920000Z
  Event ID: 1801
  Task: N/A
  Level: Error
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: LAPTOP-9JG2CL7F
  Description:
Secure Boot certificates have been updated but are not yet applied to the device firmware. Review the published guidance to complete the update and ensure full protection. This device signature information is included here.
DeviceAttributes: FirmwareManufacturer:INSYDE Corp.;FirmwareVersion:V1.61;OEMModelNumber:Aspire A517-58GM;OEMModelBaseBoard:JypsiereG_RTU;OEMManufacturerName:Acer;OSArchitecture:amd64;
BucketId: 145c4e8913cce234f4f8699af78a5a9a10c42baa7680957f3b9ef15f734f7fb7
BucketConfidenceLevel:
UpdateType:
For more information, please see https://go.microsoft.com/fwlink/?linkid=2301018.

LanceD · Feb 20, 2026

So, when I ran WDV again (as mentioned in post #51) after reinstalling those three drivers, the computer froze again.

But then something clicked in my head, and I decided to run WDV once again, but I did something different this time.

You see, in my previous WDV runs, I would close the lid of the laptop while it was running, and when I would open the lid to check that's when the computer would freeze up.

However, this time I decided to keep the lid open. And this time, WDV made it to 48 hours. I ran V2 (with WDV still running) and the wevtutil commands and uploaded to OneDrive.

zbook · Feb 20, 2026

Is the laptop always using only its monitor?

Indicate if there is or is not an external monitor.

1) Make sure that WDV is off

2) Choose one of the temperature monitoring software applications: Speed fan, Speecy, HW monitor:

SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer

SpeedFan - Access temperature sensor in your computer

Speccy - Free Download - Piriform: Speccy - System Information - Free

Download Speccy | Find your computer specs, free!

Speccy - find the details of your computer's specs. Great for spotting issues or finding compatible upgrades. Download the latest version today.

www.piriform.com

Download Speccy | Find your computer specs, free!

Speccy - find the details of your computer's specs. Great for spotting issues or finding compatible upgrades. Download the latest version today.

www.ccleaner.com

HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID

HWMONITOR | Softwares | CPUID

HWMonitor for Windows® x86/x64 is a hardware monitoring program that reads PC systems main health sensors : voltages, temperatures, powers, currents, fans speed, utilizations, clock speeds ... The program handles : CPU and GPU-level hardware monitoring...

www.cpuid.com

3) Run Prime95 - Stress Test Your CPU

Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials

Prime95 - Stress Test Your CPU

Stress test your CPU for stability issues with Prime95

www.tenforums.com

a) Record the maximum temperature and post the maximum temperature into the thread
b) Record test duration and post the uninterrupted test duration into the thread
c) Aim for testing > 3 hrs and abort testing as needed for freezing, temperature changes (see link)
d) Post images or share links into this thread

4) Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials

FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:

FurMark - GPU Stress Test

Stress test your GPU for stability issues with FurMark

www.tenforums.com

Please make note of the importance of temperature monitoring and aborting the test in the GPU link.
a) Record the maximum temperature and post the maximum temperature into the thread.
b) Record the test duration and post the uninterrupted test duration into the thread.
c) Aim for testing 1 hour.
d) Post images or share links into this thread

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