Solved Frequent BSOD - Event 41 and Event 46 (volmgr)


N

nked

New member
Local time
3:07 AM
Posts
10
OS
Windows 11
Hello all,

Getting a lot of BSODs recently especially when I try to play games. I tried reinstalling Windows 11 to no effect.

1716555265310.png1716555425882.png


Windows ver:
Windows 11 Home
Version 23H2 (OS Build 22631.3593)

Attaching all logs below.
1. Tuneup
2. HD Tune (Error Scan, Health, Benchmark)
3. Sea Tools (Windows Long Generic Test)

1716587474586.png
 
Windows Build/Version
Windows 11 Home Version 23H2 (OS Build 22631.3593)

Attachments

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Please perform the following steps:


1) Turn off Windows Driver Verifer (WDV)

www.tenforums.com

Enable and Disable Driver Verifier in Windows 10

How to Enable and Disable Driver Verifier in Windows 10
www.tenforums.com www.tenforums.com



2) Uninstall and reinstall

mtkbtfilterx64 MTK BT Filter Driver c:\windows\system32\drivers\mtkbtfilterx.sys

If the computer is able to use only Ethernet then uninstall all Mediatek drivers:

mtkbtfilterx64 MTK BT Filter Driver c:\windows\system32\drivers\mtkbtfilterx.sys
mtkwlex Mediatek PCI LE Extensible Wireless LAN Card Driver c:\windows\system32\drivers\mtkwl6ex.sys




3) If HD Tune testing was performed then post a share link



4) Open administrative command prompt and copy and paste: chkdsk /b /v


C:\WINDOWS\system32>chkdsk /b /v
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: y

Reboot as needed.



5) For any new BSOD post a new V2 share link into the newest post



6) Report unexpected shutdowns and restarts without BSOD



7) After the next unexpected shutdown with or without BSOD plan to place the computer into continuous safe mode (shift + restart)

www.elevenforum.com

Boot to Safe Mode in Windows 11

This tutorial will show you how to boot Windows 11 into normal mode, Safe Mode, Safe Mode with Networking, or Safe Mode with Command Prompt. Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default...
www.elevenforum.com www.elevenforum.com


8) Post a link for the computers BIOS
 
Last edited:

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Hi zbook,

Thanks for this!

1) I've turned off WDV - immediately I received a BSOD while my laptop was restarting
2) Uninstalled the BT driver and Windows automatically reinstalled it after restarting
3) HD TuneUp logs

1716605119621.png1716605138500.png

4) Completed chkdsk with the suggested parameters.
5) Will stress test for new BSOD by launching some games
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
1) After chkdsk /b /v has completed run:


Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com www.tenforums.com



2) After chkdsk /b /v has completed post a new V2 share link



3) Run HD Sentinel (trial version)(all drives)

Hard Disk Sentinel - HDD health and temperature monitoring

Monitoring hard disk health and temperature. Test and repair HDD problems, predict disk failure.
www.hdsentinel.com www.hdsentinel.com
Post images or share links:
a) Overview
b) Temperature
c) SMART


4) Post a link for the computers drivers and BIOS
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
zbook said:
1) After chkdsk /b /v has completed run:


Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com www.tenforums.com



2) After chkdsk /b /v has completed post a new V2 share link



3) Run HD Sentinel (trial version)(all drives)

Hard Disk Sentinel - HDD health and temperature monitoring

Monitoring hard disk health and temperature. Test and repair HDD problems, predict disk failure.
www.hdsentinel.com www.hdsentinel.com
Post images or share links:
a) Overview
b) Temperature
c) SMART


4) Post a link for the computers drivers and BIOS
Click to expand...

1. I'm unable to register and download chkdskfromevent.bat. Anywhere else I can download from?

1716607817577.png

2. Here's the new V2: SCPC-(2024-05-25_11-38-26).zip

3. Images below
1716608076100.png1716608089431.png
1716608118823.png


4. Attached drivers and bios info.
 

Attachments

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
For the drivers and BIOS please post an Asus website link.

Chkdsk /b /v results were good.


Is there Ethernet available?



Code: 
Event[1372]
  Log Name: Application
  Source: Microsoft-Windows-Wininit
  Date: 2024-05-25T10:41:13.6880000Z
  Event ID: 1001
  Task: N/A
  Level: Information
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: SCPC
  Description:


Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.                        

Stage 1: Examining basic file system structure ...
  822016 file records processed.                                                      


File verification completed.
 Phase duration (File record verification): 6.15 seconds.
  39937 large file records processed.                                  


 Phase duration (Orphan file record recovery): 8.88 milliseconds.
  0 bad file records processed.                                    


 Phase duration (Bad file record checking): 1.21 milliseconds.

Stage 2: Examining file name linkage ...
  205 reparse records processed.                                    


  928734 index entries processed.                                                      


Index verification completed.
 Phase duration (Index verification): 7.15 seconds.
  0 unindexed files scanned.                                      


 Phase duration (Orphan reconnection): 500.41 milliseconds.
  0 unindexed files recovered to lost and found.                  


 Phase duration (Orphan recovery to lost and found): 2.23 seconds.
  205 reparse records processed.                                    


 Phase duration (Reparse point and Object ID verification): 5.08 milliseconds.

Stage 3: Examining security descriptors ...
Cleaning up 2826 unused index entries from index $SII of file 0x9.
Cleaning up 2826 unused index entries from index $SDH of file 0x9.
Cleaning up 2826 unused security descriptors.
Security descriptor verification completed.
 Phase duration (Security descriptor verification): 76.90 milliseconds.
  53360 data files processed.                                          


 Phase duration (Data attribute verification): 1.33 milliseconds.
CHKDSK is verifying Usn Journal...
  39162872 USN bytes processed.                                                          


Usn Journal verification completed.
 Phase duration (USN journal verification): 112.43 milliseconds.

Stage 4: Looking for bad clusters in user file data ...
  822000 files processed.                                                              


File data verification completed.
 Phase duration (User file recovery): 2.45 minutes.

Stage 5: Looking for bad, free clusters ...
  36431301 free clusters processed.                                                      


Free space verification is complete.
 Phase duration (Free space recovery): 16.51 seconds.

Windows has scanned the file system and found no problems.
No further action is required.

 234602823 KB total disk space.
  87802752 KB in 183815 files.
    119540 KB in 53361 indexes.
         0 KB in bad sectors.
    955327 KB in use by the system.
     65536 KB occupied by the log file.
 145725204 KB available on disk.

      4096 bytes in each allocation unit.
  58650705 total allocation units on disk.
  36431301 allocation units available on disk.
Total duration: 3.00 minutes (180501 ms).

Internal Info:
00 8b 0c 00 9b 9a 03 00 87 b3 05 00 00 00 00 00  ................
50 00 00 00 7d 00 00 00 00 00 00 00 00 00 00 00  P...}...........
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Hi zbook,

For drivers and BIOS, are you referring to this? FX506HM - Support

Yes ethernet is available.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
The link in post #8 displayed the most up to date BIOS:

BIOS Update for Windows
Version 313
10.25 MB
2022/08/30


The installed BIOS Version/Date American Megatrends International, LLC. FX506HM.315, 3/3/2023
SMBIOS Version 3.3


Where was the installed BIOS from?
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
I don't recall updating the BIOS myself manually. It's likely through MyAsus or Armoury Crate.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Please open a support ticket with Asus for BIOS support..

The misbehaving driver was the same driver (mtkbtfilterx.sys) in the two collected minidump files.


Turn off Wifi > use only Ethernet > for new BSOD post a new V2 share link

For continued BSOD plan to run the computer continuously in safe mode.


Code: 
mtkbtfilterx.sys Wed Apr 12 00:42:00 2023 (643644A8)


50
154
EF
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Please place the computer in continuous safe mode.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Do I use my computer as normal in safe mode or should I be running some tests?
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Whatever you want to do in safe mode is fine.

For any unexpected shutdown and restart with or without BSOD post a new V2 share link.

Run safe mode continuously for 3 days and post new V2 share links.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Thanks zbook.

The BSODs typically only appear when I open games - freezes and then BSOD while the game is open. In safe mode, I'll only be able to run basic activities like spreadsheets etc and that typically doesn't cause BSODs.

There's also a new symptom - while restarting, BIOS did not detect my SSD. I was just stuck in BIOS with no boot option until I shut off my laptop for 5-10 mins and then I was able to boot into Windows. Sounds like a hardware/heat problem?

The laptop is also my daily computer so running in safe mode for 3 days consecutively may be a little difficult. Any way we can further diagnose without going into safe mode?
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
The longer the duration of continuous safe mode the better the testing conditions.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Hi zbook,

I've not encountered any BSOD after testing with a friend's wifi/bt card for the past 3 days. Decided to replace my old MT7921 wifi card after reading extensively about numerous issues. Appreciate the help in narrowing down the card's driver issues. Will be marking this solved.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Nice.

Please post a V2 post wifi card replacement.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
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