BSOD Error possibly due to Error: Volmgr Event ID: 161


Dabsie

Member
Local time
8:31 PM
Posts
18
OS
Windows 11
Attached is the V2 Log my windows version is Windows 11 22H2 (22621.2283)

I have been getting multiple BSOD's per day depending on what I use my PC for that particular day. At first it started a few months ago and i would get CRITICAL_PROCESS_DIED errors. I since did a fresh install on my bootdrive, a week went by and BSOD's came back this time not even flashing long enough for me to catch the error. I check over event logs and i see criticals errors but they just say Kernel-Power 41 (63) followed by a critical shortly after reboot stating Diagnostics-Performance Event ID: 100. i Believe the real issue it stemming from the Kernel BSOD or the events leading upto but i have to idea how to diagnose which hardware to replace from these errors.

I've tried CHKDSK, mdsched.exe, SFC Scans, Clean Install, BIOS Updates, and still can't diagnose the issue. If anyone could help that would be greatly appreciated.

-Update-

Have possibly put it down to Error: Volmgr Event ID: 161.

V2 Log dropbox: DESKTOP-T2TJPAM-(2023-10-01_20-07-15).zip

-Update-
PC Passed 4 passes on memtest
 

Attachments

  • DESKTOP-T2TJPAM-(2023-10-01_20-07-15).zip
    1.1 MB · Views: 1

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scorptec
    CPU
    Intel(R) Core(TM) i7-9700K CPU @ 3.6GHz (Liquid Cooled
    Motherboard
    Gigabyte Z390 AORUS PRO WIFI (Intel)
    Memory
    Trident G-Skill Z 2x 8GB DDR4 3000MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 2080
    Hard Drives
    Samsung 970 EVO Plus 500GB
    Seagate ST2000DM008-2FR102 2TB SATA Drive
    PSU
    650W Coola Master
    Case
    Fractal Design R5
    Cooling
    Liquid CPU, Fam GPU
    Browser
    Chrome
The computer has drive problems.




1) Run:
https://www.tenforums.com/attachment...p_plus_log.bat

Post share links into this thread using one drive, drop box, or google drive



2) Run Sea Tools for Windows Long Generic test (all drives) > post images or share links into this thread using one drive, drop box, or google drive

https://www.seagate.com/content/dam/...sInstaller.exe

https://www.seagate.com/content/dam/...00869623_B.pdf



3) Run HD Tune: (free or trial version) (all drives):

HD Tune website

Post images or share links for results on these tabs:

a) Health
b) Benchmark
c) Full error scan



4) Run Samsung Magician (all tabs) on the applicable drive > post a share link into this thread using one drive, drop box, or google drive
Samsung Magician Software | Samsung Semiconductor USA




5) Open administrative command prompt and type or copy and paste:

chkdsk /b /v

Run these chkdsk switches on all drives using the syntax: chkdsk /b /v C: , chkdsk /b /v D: , chkdsk /b /v E: , etc.

Make sure that chkdsk /b /v C: is run overnight while sleeping


C:\WINDOWS\system32>chkdsk /b /v
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: Y

Reboot as needed.



6) After completing chkdsk /b /v on all drives run:

https://www.tenforums.com/attachment...kfromevent.bat



7) These tests can run overnight while sleeping:

a) Sea Tools for Windows Long Generic test
b) HD Tune Full error scan
c) chkdsk /b /v



8) For new BSOD post a new V2 share link into the newest post






------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 148.8 GB
Total Space: 475.6 GB
File System: NTFS
Model: Samsung SSD 970 EVO Plus 500GB

Drive: D:
Free Space: 881.0 GB
Total Space: 1907.7 GB
File System: NTFS
Model: ST2000DM008-2FR102
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

The above dropbox link has the tuneup file and V2 Log will upload all concurrent screens to the same dropbox link.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scorptec
    CPU
    Intel(R) Core(TM) i7-9700K CPU @ 3.6GHz (Liquid Cooled
    Motherboard
    Gigabyte Z390 AORUS PRO WIFI (Intel)
    Memory
    Trident G-Skill Z 2x 8GB DDR4 3000MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 2080
    Hard Drives
    Samsung 970 EVO Plus 500GB
    Seagate ST2000DM008-2FR102 2TB SATA Drive
    PSU
    650W Coola Master
    Case
    Fractal Design R5
    Cooling
    Liquid CPU, Fam GPU
    Browser
    Chrome
Tuneup plus was ok.

V2 ran before tuneup plus.


7) These tests can run overnight while sleeping:

a) Sea Tools for Windows Long Generic test
b) HD Tune Full error scan
c) chkdsk /b /v
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
There were no collected dump files.

For new BSOD post a new V2 share link into the newest post.

Pending dump files there may be RAM problems.

Once all of the drive test share links are posted there may be RAM testing.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
I have done a 4 pass memtest for RAM and passed can attach those aswell, but that is about as far as I have gone. do create a new V2 Log just now?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scorptec
    CPU
    Intel(R) Core(TM) i7-9700K CPU @ 3.6GHz (Liquid Cooled
    Motherboard
    Gigabyte Z390 AORUS PRO WIFI (Intel)
    Memory
    Trident G-Skill Z 2x 8GB DDR4 3000MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 2080
    Hard Drives
    Samsung 970 EVO Plus 500GB
    Seagate ST2000DM008-2FR102 2TB SATA Drive
    PSU
    650W Coola Master
    Case
    Fractal Design R5
    Cooling
    Liquid CPU, Fam GPU
    Browser
    Chrome
i will post new V2 here. will also run a game and get a crash report.
 

Attachments

  • DESKTOP-T2TJPAM-(2023-10-02_17-05-23).zip
    1.1 MB · Views: 0

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scorptec
    CPU
    Intel(R) Core(TM) i7-9700K CPU @ 3.6GHz (Liquid Cooled
    Motherboard
    Gigabyte Z390 AORUS PRO WIFI (Intel)
    Memory
    Trident G-Skill Z 2x 8GB DDR4 3000MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 2080
    Hard Drives
    Samsung 970 EVO Plus 500GB
    Seagate ST2000DM008-2FR102 2TB SATA Drive
    PSU
    650W Coola Master
    Case
    Fractal Design R5
    Cooling
    Liquid CPU, Fam GPU
    Browser
    Chrome
will have to do so after tests. BSOD seems to always happen while gaming i can play warcraft fine 80 percent of the time Call of Duty or FIFA23 is an inevitable BSOD. multitasking at the same time whenever it happens in WoW so RAM may be the culprit.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scorptec
    CPU
    Intel(R) Core(TM) i7-9700K CPU @ 3.6GHz (Liquid Cooled
    Motherboard
    Gigabyte Z390 AORUS PRO WIFI (Intel)
    Memory
    Trident G-Skill Z 2x 8GB DDR4 3000MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 2080
    Hard Drives
    Samsung 970 EVO Plus 500GB
    Seagate ST2000DM008-2FR102 2TB SATA Drive
    PSU
    650W Coola Master
    Case
    Fractal Design R5
    Cooling
    Liquid CPU, Fam GPU
    Browser
    Chrome
Just got a BSOD error mid HDTune test created a new V2 log after reboot here it is.
 

Attachments

  • DESKTOP-T2TJPAM-(2023-10-02_17-28-11).zip
    1.1 MB · Views: 1

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scorptec
    CPU
    Intel(R) Core(TM) i7-9700K CPU @ 3.6GHz (Liquid Cooled
    Motherboard
    Gigabyte Z390 AORUS PRO WIFI (Intel)
    Memory
    Trident G-Skill Z 2x 8GB DDR4 3000MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 2080
    Hard Drives
    Samsung 970 EVO Plus 500GB
    Seagate ST2000DM008-2FR102 2TB SATA Drive
    PSU
    650W Coola Master
    Case
    Fractal Design R5
    Cooling
    Liquid CPU, Fam GPU
    Browser
    Chrome
Also updated dropbox with the screens from the tests i have ran so far.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scorptec
    CPU
    Intel(R) Core(TM) i7-9700K CPU @ 3.6GHz (Liquid Cooled
    Motherboard
    Gigabyte Z390 AORUS PRO WIFI (Intel)
    Memory
    Trident G-Skill Z 2x 8GB DDR4 3000MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 2080
    Hard Drives
    Samsung 970 EVO Plus 500GB
    Seagate ST2000DM008-2FR102 2TB SATA Drive
    PSU
    650W Coola Master
    Case
    Fractal Design R5
    Cooling
    Liquid CPU, Fam GPU
    Browser
    Chrome
1696244907673.png
so far on HDTune for D:

Currently waiting on chkdsk D: and C: - SeaTools LongGen and HDTune D:
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scorptec
    CPU
    Intel(R) Core(TM) i7-9700K CPU @ 3.6GHz (Liquid Cooled
    Motherboard
    Gigabyte Z390 AORUS PRO WIFI (Intel)
    Memory
    Trident G-Skill Z 2x 8GB DDR4 3000MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 2080
    Hard Drives
    Samsung 970 EVO Plus 500GB
    Seagate ST2000DM008-2FR102 2TB SATA Drive
    PSU
    650W Coola Master
    Case
    Fractal Design R5
    Cooling
    Liquid CPU, Fam GPU
    Browser
    Chrome
1) When available post an image or share link for the HD Tune full error scan D: ST2000DM008-2FR102


2) Run the Macrorit surface scan on ST2000DM008-2FR102 > post a share link



3) Turn off Windows fast startup:



4) Temporarily detach D: then download and install onto the desktop Windows 11 iso:


 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
HD Tune D: Scan
 

Attachments

  • HDTune D.png
    HDTune D.png
    13.6 KB · Views: 2

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scorptec
    CPU
    Intel(R) Core(TM) i7-9700K CPU @ 3.6GHz (Liquid Cooled
    Motherboard
    Gigabyte Z390 AORUS PRO WIFI (Intel)
    Memory
    Trident G-Skill Z 2x 8GB DDR4 3000MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 2080
    Hard Drives
    Samsung 970 EVO Plus 500GB
    Seagate ST2000DM008-2FR102 2TB SATA Drive
    PSU
    650W Coola Master
    Case
    Fractal Design R5
    Cooling
    Liquid CPU, Fam GPU
    Browser
    Chrome
the chkdsk has also done some repairs to D:
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scorptec
    CPU
    Intel(R) Core(TM) i7-9700K CPU @ 3.6GHz (Liquid Cooled
    Motherboard
    Gigabyte Z390 AORUS PRO WIFI (Intel)
    Memory
    Trident G-Skill Z 2x 8GB DDR4 3000MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 2080
    Hard Drives
    Samsung 970 EVO Plus 500GB
    Seagate ST2000DM008-2FR102 2TB SATA Drive
    PSU
    650W Coola Master
    Case
    Fractal Design R5
    Cooling
    Liquid CPU, Fam GPU
    Browser
    Chrome
so detach D: and fresh install C: ?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scorptec
    CPU
    Intel(R) Core(TM) i7-9700K CPU @ 3.6GHz (Liquid Cooled
    Motherboard
    Gigabyte Z390 AORUS PRO WIFI (Intel)
    Memory
    Trident G-Skill Z 2x 8GB DDR4 3000MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 2080
    Hard Drives
    Samsung 970 EVO Plus 500GB
    Seagate ST2000DM008-2FR102 2TB SATA Drive
    PSU
    650W Coola Master
    Case
    Fractal Design R5
    Cooling
    Liquid CPU, Fam GPU
    Browser
    Chrome
Only download to the desktop.

Please complete all drive tests and post share links.

Then detach the D: drive > monitor for computer stability / instability.



At a later time plan to uninstall any of these non-Microsoft software followed by an in place upgrade repair.
a) antivirus
b) firewall
c) drive encryption

If you're able to clean install followed by restoring an image that is an option after the in place upgrade repair.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
If it were me, I would immediately backup all my user files before I continued troubleshooting, especially since zbook suspects a disk problem.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Will get onto this asap.

MACRORIT D.pngCHKDSK bv D.png
Yeah not too fussed on losing data did a fresh install not too long ago :)
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scorptec
    CPU
    Intel(R) Core(TM) i7-9700K CPU @ 3.6GHz (Liquid Cooled
    Motherboard
    Gigabyte Z390 AORUS PRO WIFI (Intel)
    Memory
    Trident G-Skill Z 2x 8GB DDR4 3000MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 2080
    Hard Drives
    Samsung 970 EVO Plus 500GB
    Seagate ST2000DM008-2FR102 2TB SATA Drive
    PSU
    650W Coola Master
    Case
    Fractal Design R5
    Cooling
    Liquid CPU, Fam GPU
    Browser
    Chrome
I have disabled D: in Device Manager and am installing a windows ISO file to my desktop at the moment. i saved it to desktop with mediacreation tool. Did you want me to make a bootable with a USB too? what would the next steps to in place upgrade repair ?

Thanks so much for all the help too appreciate it !
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scorptec
    CPU
    Intel(R) Core(TM) i7-9700K CPU @ 3.6GHz (Liquid Cooled
    Motherboard
    Gigabyte Z390 AORUS PRO WIFI (Intel)
    Memory
    Trident G-Skill Z 2x 8GB DDR4 3000MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 2080
    Hard Drives
    Samsung 970 EVO Plus 500GB
    Seagate ST2000DM008-2FR102 2TB SATA Drive
    PSU
    650W Coola Master
    Case
    Fractal Design R5
    Cooling
    Liquid CPU, Fam GPU
    Browser
    Chrome
currently going to run a game and monitor for stability. will keep posted.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scorptec
    CPU
    Intel(R) Core(TM) i7-9700K CPU @ 3.6GHz (Liquid Cooled
    Motherboard
    Gigabyte Z390 AORUS PRO WIFI (Intel)
    Memory
    Trident G-Skill Z 2x 8GB DDR4 3000MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 2080
    Hard Drives
    Samsung 970 EVO Plus 500GB
    Seagate ST2000DM008-2FR102 2TB SATA Drive
    PSU
    650W Coola Master
    Case
    Fractal Design R5
    Cooling
    Liquid CPU, Fam GPU
    Browser
    Chrome

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