Solved Getting error code 0xc000006d sub: 0x0 on attempted login

Landon Hotujac · Apr 2, 2022

So, I am running Windows 11, and I somehow can’t login. And, whenever I try, it says “Your credentials could not be verified.” And when I click OK, it says: “Something went wrong and your PIN isn’t available (status: 0xc000006d, substatus: 0x0). Click to set up your PIN again.” And, when I click the setup button, it loads and shows this black screen: “The User Profile Service service failed the sign-in.
User profile cannot be loaded.”
AND I’ve tried running the Startup Repair and couldn’t repair, running Windows Memory Diagnostics also didn’t work, and I also can’t free space to reset my PC, I’ve also tried running in safe mode. Even uninstalling the latest feature and quality update, it won’t let me uninstall them because of my full disk space (silly me for not freeing up). Nothing works, so please help me. I apologize if this topic is for threads to help people and not get help.

Landon Hotujac · Apr 2, 2022

Oh and it sometimes says: “Your device is offline. Try a different sign-in method.” Well I tried everything.

glasskuter · Apr 2, 2022

It would seem your user profile is corrupted. There are a number of ways to deal with getting you back into your computer but if you have files that are valuable to you , you first have to recover them which makes the recovery process more complex. If you do not have important files to recover, go straight to RECOVERY OPTIONS below.

How To Recover Personal Files
On another machine download and burn a UEFI iso onto flash drive one of the many Linux distros that you can run directly from a flash drive without installing (Linux Mint or Ubuntu are good) Enter your bios and turn off secure boot. Restart and at boot hit f12 which should bring up your boot menu. Select your UEFI flash drive from the boot options. Linux will give you the option of installing or running from you media, choose run from media. Once Linux loads, you will be presented with a desktop that resembles Windows XP. Use the explorer within linux to browse to the folders of your personal files. Copy the files onto external media.

Go back into your bios and enable secure boot.

RECOVERY OPTIONS
Choose one of these methods

1. Enable the hidden administrator account using one of the options here https://www.winhelponline.com/blog/...strator-windows-10-recovery-options-advanced/
After enabling the administrator, restart and select the administrator account from the login screen. Create a new user account.

Once you have a new user account logout of administrator and login to new account
Note-once you have a working account built,disable hidden administrator account. Open command prompt and type
net user administrator /active:no
Remove the old corrupted user account.

OR
2. Reset your PC and from within recovery environment. Hold down shift key while booting. It should enter recovery environment. Choose "remove everything" option. It will reinstall Windows and boot to the OOBE where you create a new user account.

OR

3. Clean install Windows. Clean Install Windows 11 Tutorial

Personally, if it were me I would clean install.

Landon Hotujac · Apr 2, 2022

glasskuter said:
It would seem your user profile is corrupted. There are a number of ways to deal with getting you back into your computer but if you have files that are valuable to you , you first have to recover them which makes the recovery process more complex. If you do not have important files to recover, go straight to RECOVERY OPTIONS below.

How To Recover Personal Files
On another machine download and burn a UEFI iso onto flash drive one of the many Linux distros that you can run directly from a flash drive without installing (Linux Mint or Ubuntu are good) Enter your bios and turn off secure boot. Restart and at boot hit f12 which should bring up your boot menu. Select your UEFI flash drive from the boot options. Linux will give you the option of installing or running from you media, choose run from media. Once Linux loads, you will be presented with a desktop that resembles Windows XP. Use the explorer within linux to browse to the folders of your personal files. Copy the files onto external media.

Go back into your bios and enable secure boot.

RECOVERY OPTIONS
Choose one of these methods

1. Enable the hidden administrator account using one of the options here https://www.winhelponline.com/blog/...strator-windows-10-recovery-options-advanced/
After enabling the administrator, restart and select the administrator account from the login screen. Create a new user account.

Once you have a new user account logout of administrator and login to new account
Note-once you have a working account built,disable hidden administrator account. Open command prompt and type
net user administrator /active:no
Remove the old corrupted user account.

OR
2. Reset your PC and from within recovery environment. Hold down shift key while booting. It should enter recovery environment. Choose "remove everything" option. It will reinstall Windows and boot to the OOBE where you create a new user account.

OR

3. Clean install Windows. Clean Install Windows 11 Tutorial

Personally, if it were me I would clean install.

I wonder how long it took you to type that ._.

glasskuter · Apr 2, 2022

Landon Hotujac said:
wonder how long it took you to type that

That was short compared to a lot of them.

Landon Hotujac · Apr 2, 2022

Landon Hotujac said:
I wonder how long it took you to type that ._.

glasskuter said:
It would seem your user profile is corrupted. There are a number of ways to deal with getting you back into your computer but if you have files that are valuable to you , you first have to recover them which makes the recovery process more complex. If you do not have important files to recover, go straight to RECOVERY OPTIONS below.

How To Recover Personal Files
On another machine download and burn a UEFI iso onto flash drive one of the many Linux distros that you can run directly from a flash drive without installing (Linux Mint or Ubuntu are good) Enter your bios and turn off secure boot. Restart and at boot hit f12 which should bring up your boot menu. Select your UEFI flash drive from the boot options. Linux will give you the option of installing or running from you media, choose run from media. Once Linux loads, you will be presented with a desktop that resembles Windows XP. Use the explorer within linux to browse to the folders of your personal files. Copy the files onto external media.

Go back into your bios and enable secure boot.

RECOVERY OPTIONS
Choose one of these methods

1. Enable the hidden administrator account using one of the options here https://www.winhelponline.com/blog/...strator-windows-10-recovery-options-advanced/
After enabling the administrator, restart and select the administrator account from the login screen. Create a new user account.

Once you have a new user account logout of administrator and login to new account
Note-once you have a working account built,disable hidden administrator account. Open command prompt and type
net user administrator /active:no
Remove the old corrupted user account.

OR
2. Reset your PC and from within recovery environment. Hold down shift key while booting. It should enter recovery environment. Choose "remove everything" option. It will reinstall Windows and boot to the OOBE where you create a new user account.

OR

3. Clean install Windows. Clean Install Windows 11 Tutorial

Personally, if it were me I would clean install.

I don’t like to lose my progress. Inin my opinion are not doing 2 and 3

Landon Hotujac · Apr 2, 2022

Well great, not even the administrator works

glasskuter · Apr 2, 2022

then looks like you will have to do 2 or 3

Landon Hotujac · Apr 3, 2022

glasskuter said:
then looks like you will have to do 2 or 3

Well 2 won’t work

Landon Hotujac · Apr 3, 2022

Landon Hotujac said:
I don’t like to lose my progress. Inin my opinion are not doing 2 and 3

And i don’t wanna do 3

Landon Hotujac · Apr 3, 2022

glasskuter said:
It would seem your user profile is corrupted. There are a number of ways to deal with getting you back into your computer but if you have files that are valuable to you , you first have to recover them which makes the recovery process more complex. If you do not have important files to recover, go straight to RECOVERY OPTIONS below.

How To Recover Personal Files
On another machine download and burn a UEFI iso onto flash drive one of the many Linux distros that you can run directly from a flash drive without installing (Linux Mint or Ubuntu are good) Enter your bios and turn off secure boot. Restart and at boot hit f12 which should bring up your boot menu. Select your UEFI flash drive from the boot options. Linux will give you the option of installing or running from you media, choose run from media. Once Linux loads, you will be presented with a desktop that resembles Windows XP. Use the explorer within linux to browse to the folders of your personal files. Copy the files onto external media.

Go back into your bios and enable secure boot.

RECOVERY OPTIONS
Choose one of these methods

1. Enable the hidden administrator account using one of the options here https://www.winhelponline.com/blog/...strator-windows-10-recovery-options-advanced/
After enabling the administrator, restart and select the administrator account from the login screen. Create a new user account.

Once you have a new user account logout of administrator and login to new account
Note-once you have a working account built,disable hidden administrator account. Open command prompt and type
net user administrator /active:no
Remove the old corrupted user account.

OR
2. Reset your PC and from within recovery environment. Hold down shift key while booting. It should enter recovery environment. Choose "remove everything" option. It will reinstall Windows and boot to the OOBE where you create a new user account.

OR

3. Clean install Windows. Clean Install Windows 11 Tutorial

Personally, if it were me I would clean install.

I couldn’t see the admin account

glasskuter · Apr 3, 2022

Landon Hotujac said:
Well 2 won’t work

What do you mean a reset won't work? Are you not able to get into recovery options??

glasskuter · Apr 3, 2022

Landon Hotujac said:
And i don’t wanna do 3

Sir, if you can't get into your PC with your account or the administrator nor can you get into recovery options, a clean install is all that's left.

Landon Hotujac · Apr 4, 2022

glasskuter said:
Sir, if you can't get into your PC with your account or the administrator nor can you get into recovery options, a clean install is all that's left.

It erases the UEFI firmware at clean install?

zbook · Apr 4, 2022

0xc000006d = Status_Logon_Failure

The attempted logon is invalid.

This is either due to a bad username or authentication information.

If there are important computer files then you may be able to save them:

a) manual copy and paste using windows Recovery Environment (RE): Notepad

b) boot to Ubuntu /Linux > using Graphical User Interface (GUI) > copy and paste

c) perform custom install so that Windows saves files to Windows.old > restore important files from Windows.old after it installs a fresh copy of Windows

All of the above require the reinstallation of drivers and applications.

Custom Install Windows 10

How to Custom Install Windows 10

www.tenforums.com

How to Restore Files from Windows.old Folder in Windows 10

How to Restore Files from Windows.old Folder in Windows 10 When you refresh, upgrade, or custom install Windows 10 on the same partition as the previous Windows installation without doing a clean install, then you will have a C:\\Windows.old folder in you

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Enable or Disable PIN Reset at Sign-in in Windows 10

How to Enable or Disable PIN Reset at Sign-in in Windows 10

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Reset PIN for your Account in Windows 10

How to Reset the PIN for your Account in Windows 10

www.tenforums.com

Landon Hotujac · Apr 5, 2022

zbook said:
0xc000006d = Status_Logon_Failure

The attempted logon is invalid.

This is either due to a bad username or authentication information.

If there are important computer files then you may be able to save them:

a) manual copy and paste using windows Recovery Environment (RE): Notepad

b) boot to Ubuntu /Linux > using Graphical User Interface (GUI) > copy and paste

c) perform custom install so that Windows saves files to Windows.old > restore important files from Windows.old after it installs a fresh copy of Windows

All of the above require the reinstallation of drivers and applications.

Custom Install Windows 10

How to Custom Install Windows 10

www.tenforums.com

How to Restore Files from Windows.old Folder in Windows 10

How to Restore Files from Windows.old Folder in Windows 10 When you refresh, upgrade, or custom install Windows 10 on the same partition as the previous Windows installation without doing a clean install, then you will have a C:\\Windows.old folder in you

www.tenforums.com

Enable or Disable PIN Reset at Sign-in in Windows 10

How to Enable or Disable PIN Reset at Sign-in in Windows 10

www.tenforums.com

Reset PIN for your Account in Windows 10

How to Reset the PIN for your Account in Windows 10

www.tenforums.com

well how the heck am I supposed to perform custom install if I’m stuck on “YoUr CrEdEnTiAlS cOuLd NoT bE vErIfIeD.”

zbook · Apr 5, 2022

If you cannot perform a custom install then use Ubunt / Linux or Windows RE notepad options to backup files followed by a clean install.

Landon Hotujac · Apr 6, 2022

zbook said:
If you cannot perform a custom install then use Ubunt / Linux or Windows RE notepad options to backup files followed by a clean install.

How am I supposed to enter notepad if the other buttons aren’t showing on the blue options screennother than Turn off PC?

Landon Hotujac · Apr 6, 2022

Landon Hotujac said:
How am I supposed to enter notepad if the other buttons aren’t showing on the blue options screennother than Turn off PC?

I mean screen other and not screennother

zbook · Apr 6, 2022

For notepad options > boot the computer using the MCT (Windows 10 iso RE) > open command prompt > type: notepad

Solved Getting error code 0xc000006d sub: 0x0 on attempted login

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