Solved Getting error code 0xc000006d sub: 0x0 on attempted login


E

eraser1103

Well-known member
Local time
5:55 PM
Posts
12
OS
Windows 11 Pro
So, I am running Windows 11, and I somehow can’t login. And, whenever I try, it says “Your credentials could not be verified.” And when I click OK, it says: “Something went wrong and your PIN isn’t available (status: 0xc000006d, substatus: 0x0). Click to set up your PIN again.” And, when I click the setup button, it loads and shows this black screen: “The User Profile Service service failed the sign-in.
User profile cannot be loaded.”
AND I’ve tried running the Startup Repair and couldn’t repair, running Windows Memory Diagnostics also didn’t work, and I also can’t free space to reset my PC, I’ve also tried running in safe mode. Even uninstalling the latest feature and quality update, it won’t let me uninstall them because of my full disk space (silly me for not freeing up). Nothing works, so please help me. I apologize if this topic is for threads to help people and not get help.
 
Windows Build/Version
Windows 11 Pro (Idk the build)

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProIntel Core i7 9700K32768 MBNVIDIA GeForce RTX 3080
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel Core i7 9700K
    Motherboard
    ASUS G15CX MAIN BD
    Memory
    32768 MB
    Graphics Card(s)
    NVIDIA GeForce RTX 3080
    Sound Card
    Realtek(R) Audio
    Monitor(s) Displays
    2
    Screen Resolution
    3440x1440, 1920x1080
    Hard Drives
    TOSHIBA DT01ACA200 2TB, NVMe Intel SSDPEKNW51, Samsung 870 EVO 1TB SATA SSD
    PSU
    Corsair CX750M
    Case
    ASUS ROG Strix G15CX case
    Keyboard
    Razer Black Widow V4
    Mouse
    Razer Basilisk V3
    Browser
    Chromium
    Antivirus
    Windows Defender

  • At a glance

    macOSApple M516384 MBApple Silicon SoC
    Operating System
    macOS
    Computer type
    Laptop
    Manufacturer/Model
    Apple M5 MacBook Pro (14-inch, 2025)
    CPU
    Apple M5
    Motherboard
    Apple Silicon (SoC)
    Memory
    16384 MB
    Graphics card(s)
    Apple Silicon SoC
    Sound Card
    Apple Silicon SoC
    Monitor(s) Displays
    1
    Screen Resolution
    3024x1964
    Hard Drives
    512GB Integrated SSD
    PSU
    Internal Battery
    Cooling
    Internal Fan/Heatsink
    Browser
    Google Chrome
    Other Info
    Microsoft Windows 11 runs in VMWare Fusion
Oh and it sometimes says: “Your device is offline. Try a different sign-in method.” Well I tried everything.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProIntel Core i7 9700K32768 MBNVIDIA GeForce RTX 3080
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel Core i7 9700K
    Motherboard
    ASUS G15CX MAIN BD
    Memory
    32768 MB
    Graphics Card(s)
    NVIDIA GeForce RTX 3080
    Sound Card
    Realtek(R) Audio
    Monitor(s) Displays
    2
    Screen Resolution
    3440x1440, 1920x1080
    Hard Drives
    TOSHIBA DT01ACA200 2TB, NVMe Intel SSDPEKNW51, Samsung 870 EVO 1TB SATA SSD
    PSU
    Corsair CX750M
    Case
    ASUS ROG Strix G15CX case
    Keyboard
    Razer Black Widow V4
    Mouse
    Razer Basilisk V3
    Browser
    Chromium
    Antivirus
    Windows Defender

  • At a glance

    macOSApple M516384 MBApple Silicon SoC
    Operating System
    macOS
    Computer type
    Laptop
    Manufacturer/Model
    Apple M5 MacBook Pro (14-inch, 2025)
    CPU
    Apple M5
    Motherboard
    Apple Silicon (SoC)
    Memory
    16384 MB
    Graphics card(s)
    Apple Silicon SoC
    Sound Card
    Apple Silicon SoC
    Monitor(s) Displays
    1
    Screen Resolution
    3024x1964
    Hard Drives
    512GB Integrated SSD
    PSU
    Internal Battery
    Cooling
    Internal Fan/Heatsink
    Browser
    Google Chrome
    Other Info
    Microsoft Windows 11 runs in VMWare Fusion
It would seem your user profile is corrupted. There are a number of ways to deal with getting you back into your computer but if you have files that are valuable to you , you first have to recover them which makes the recovery process more complex. If you do not have important files to recover, go straight to RECOVERY OPTIONS below.

How To Recover Personal Files
On another machine download and burn a UEFI iso onto flash drive one of the many Linux distros that you can run directly from a flash drive without installing (Linux Mint or Ubuntu are good) Enter your bios and turn off secure boot. Restart and at boot hit f12 which should bring up your boot menu. Select your UEFI flash drive from the boot options. Linux will give you the option of installing or running from you media, choose run from media. Once Linux loads, you will be presented with a desktop that resembles Windows XP. Use the explorer within linux to browse to the folders of your personal files. Copy the files onto external media.

Go back into your bios and enable secure boot.

RECOVERY OPTIONS
Choose one of these methods

1. Enable the hidden administrator account using one of the options here https://www.winhelponline.com/blog/...strator-windows-10-recovery-options-advanced/
After enabling the administrator, restart and select the administrator account from the login screen. Create a new user account.

Once you have a new user account logout of administrator and login to new account
Note-once you have a working account built,disable hidden administrator account. Open command prompt and type
net user administrator /active:no
Remove the old corrupted user account.

OR
2. Reset your PC and from within recovery environment. Hold down shift key while booting. It should enter recovery environment. Choose "remove everything" option. It will reinstall Windows and boot to the OOBE where you create a new user account.

OR

3. Clean install Windows. Clean Install Windows 11 Tutorial

Personally, if it were me I would clean install.
 

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 Pro 25H2 26200.9168i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium

  • At a glance

    Windows 11 Pro 24H2 26200.9168AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9168
glasskuter said:
It would seem your user profile is corrupted. There are a number of ways to deal with getting you back into your computer but if you have files that are valuable to you , you first have to recover them which makes the recovery process more complex. If you do not have important files to recover, go straight to RECOVERY OPTIONS below.

How To Recover Personal Files
On another machine download and burn a UEFI iso onto flash drive one of the many Linux distros that you can run directly from a flash drive without installing (Linux Mint or Ubuntu are good) Enter your bios and turn off secure boot. Restart and at boot hit f12 which should bring up your boot menu. Select your UEFI flash drive from the boot options. Linux will give you the option of installing or running from you media, choose run from media. Once Linux loads, you will be presented with a desktop that resembles Windows XP. Use the explorer within linux to browse to the folders of your personal files. Copy the files onto external media.

Go back into your bios and enable secure boot.

RECOVERY OPTIONS
Choose one of these methods

1. Enable the hidden administrator account using one of the options here https://www.winhelponline.com/blog/...strator-windows-10-recovery-options-advanced/
After enabling the administrator, restart and select the administrator account from the login screen. Create a new user account.

Once you have a new user account logout of administrator and login to new account
Note-once you have a working account built,disable hidden administrator account. Open command prompt and type
net user administrator /active:no
Remove the old corrupted user account.

OR
2. Reset your PC and from within recovery environment. Hold down shift key while booting. It should enter recovery environment. Choose "remove everything" option. It will reinstall Windows and boot to the OOBE where you create a new user account.

OR

3. Clean install Windows. Clean Install Windows 11 Tutorial

Personally, if it were me I would clean install.
Click to expand...
I wonder how long it took you to type that ._.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProIntel Core i7 9700K32768 MBNVIDIA GeForce RTX 3080
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel Core i7 9700K
    Motherboard
    ASUS G15CX MAIN BD
    Memory
    32768 MB
    Graphics Card(s)
    NVIDIA GeForce RTX 3080
    Sound Card
    Realtek(R) Audio
    Monitor(s) Displays
    2
    Screen Resolution
    3440x1440, 1920x1080
    Hard Drives
    TOSHIBA DT01ACA200 2TB, NVMe Intel SSDPEKNW51, Samsung 870 EVO 1TB SATA SSD
    PSU
    Corsair CX750M
    Case
    ASUS ROG Strix G15CX case
    Keyboard
    Razer Black Widow V4
    Mouse
    Razer Basilisk V3
    Browser
    Chromium
    Antivirus
    Windows Defender

  • At a glance

    macOSApple M516384 MBApple Silicon SoC
    Operating System
    macOS
    Computer type
    Laptop
    Manufacturer/Model
    Apple M5 MacBook Pro (14-inch, 2025)
    CPU
    Apple M5
    Motherboard
    Apple Silicon (SoC)
    Memory
    16384 MB
    Graphics card(s)
    Apple Silicon SoC
    Sound Card
    Apple Silicon SoC
    Monitor(s) Displays
    1
    Screen Resolution
    3024x1964
    Hard Drives
    512GB Integrated SSD
    PSU
    Internal Battery
    Cooling
    Internal Fan/Heatsink
    Browser
    Google Chrome
    Other Info
    Microsoft Windows 11 runs in VMWare Fusion

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 Pro 25H2 26200.9168i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium

  • At a glance

    Windows 11 Pro 24H2 26200.9168AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9168
Landon Hotujac said:
I wonder how long it took you to type that ._.
Click to expand...
glasskuter said:
It would seem your user profile is corrupted. There are a number of ways to deal with getting you back into your computer but if you have files that are valuable to you , you first have to recover them which makes the recovery process more complex. If you do not have important files to recover, go straight to RECOVERY OPTIONS below.

How To Recover Personal Files
On another machine download and burn a UEFI iso onto flash drive one of the many Linux distros that you can run directly from a flash drive without installing (Linux Mint or Ubuntu are good) Enter your bios and turn off secure boot. Restart and at boot hit f12 which should bring up your boot menu. Select your UEFI flash drive from the boot options. Linux will give you the option of installing or running from you media, choose run from media. Once Linux loads, you will be presented with a desktop that resembles Windows XP. Use the explorer within linux to browse to the folders of your personal files. Copy the files onto external media.

Go back into your bios and enable secure boot.

RECOVERY OPTIONS
Choose one of these methods

1. Enable the hidden administrator account using one of the options here https://www.winhelponline.com/blog/...strator-windows-10-recovery-options-advanced/
After enabling the administrator, restart and select the administrator account from the login screen. Create a new user account.

Once you have a new user account logout of administrator and login to new account
Note-once you have a working account built,disable hidden administrator account. Open command prompt and type
net user administrator /active:no
Remove the old corrupted user account.

OR
2. Reset your PC and from within recovery environment. Hold down shift key while booting. It should enter recovery environment. Choose "remove everything" option. It will reinstall Windows and boot to the OOBE where you create a new user account.

OR

3. Clean install Windows. Clean Install Windows 11 Tutorial

Personally, if it were me I would clean install.
Click to expand...
I don’t like to lose my progress. Inin my opinion are not doing 2 and 3
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProIntel Core i7 9700K32768 MBNVIDIA GeForce RTX 3080
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel Core i7 9700K
    Motherboard
    ASUS G15CX MAIN BD
    Memory
    32768 MB
    Graphics Card(s)
    NVIDIA GeForce RTX 3080
    Sound Card
    Realtek(R) Audio
    Monitor(s) Displays
    2
    Screen Resolution
    3440x1440, 1920x1080
    Hard Drives
    TOSHIBA DT01ACA200 2TB, NVMe Intel SSDPEKNW51, Samsung 870 EVO 1TB SATA SSD
    PSU
    Corsair CX750M
    Case
    ASUS ROG Strix G15CX case
    Keyboard
    Razer Black Widow V4
    Mouse
    Razer Basilisk V3
    Browser
    Chromium
    Antivirus
    Windows Defender

  • At a glance

    macOSApple M516384 MBApple Silicon SoC
    Operating System
    macOS
    Computer type
    Laptop
    Manufacturer/Model
    Apple M5 MacBook Pro (14-inch, 2025)
    CPU
    Apple M5
    Motherboard
    Apple Silicon (SoC)
    Memory
    16384 MB
    Graphics card(s)
    Apple Silicon SoC
    Sound Card
    Apple Silicon SoC
    Monitor(s) Displays
    1
    Screen Resolution
    3024x1964
    Hard Drives
    512GB Integrated SSD
    PSU
    Internal Battery
    Cooling
    Internal Fan/Heatsink
    Browser
    Google Chrome
    Other Info
    Microsoft Windows 11 runs in VMWare Fusion
Well great, not even the administrator works
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProIntel Core i7 9700K32768 MBNVIDIA GeForce RTX 3080
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel Core i7 9700K
    Motherboard
    ASUS G15CX MAIN BD
    Memory
    32768 MB
    Graphics Card(s)
    NVIDIA GeForce RTX 3080
    Sound Card
    Realtek(R) Audio
    Monitor(s) Displays
    2
    Screen Resolution
    3440x1440, 1920x1080
    Hard Drives
    TOSHIBA DT01ACA200 2TB, NVMe Intel SSDPEKNW51, Samsung 870 EVO 1TB SATA SSD
    PSU
    Corsair CX750M
    Case
    ASUS ROG Strix G15CX case
    Keyboard
    Razer Black Widow V4
    Mouse
    Razer Basilisk V3
    Browser
    Chromium
    Antivirus
    Windows Defender

  • At a glance

    macOSApple M516384 MBApple Silicon SoC
    Operating System
    macOS
    Computer type
    Laptop
    Manufacturer/Model
    Apple M5 MacBook Pro (14-inch, 2025)
    CPU
    Apple M5
    Motherboard
    Apple Silicon (SoC)
    Memory
    16384 MB
    Graphics card(s)
    Apple Silicon SoC
    Sound Card
    Apple Silicon SoC
    Monitor(s) Displays
    1
    Screen Resolution
    3024x1964
    Hard Drives
    512GB Integrated SSD
    PSU
    Internal Battery
    Cooling
    Internal Fan/Heatsink
    Browser
    Google Chrome
    Other Info
    Microsoft Windows 11 runs in VMWare Fusion
then looks like you will have to do 2 or 3
 

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 Pro 25H2 26200.9168i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium

  • At a glance

    Windows 11 Pro 24H2 26200.9168AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9168

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProIntel Core i7 9700K32768 MBNVIDIA GeForce RTX 3080
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel Core i7 9700K
    Motherboard
    ASUS G15CX MAIN BD
    Memory
    32768 MB
    Graphics Card(s)
    NVIDIA GeForce RTX 3080
    Sound Card
    Realtek(R) Audio
    Monitor(s) Displays
    2
    Screen Resolution
    3440x1440, 1920x1080
    Hard Drives
    TOSHIBA DT01ACA200 2TB, NVMe Intel SSDPEKNW51, Samsung 870 EVO 1TB SATA SSD
    PSU
    Corsair CX750M
    Case
    ASUS ROG Strix G15CX case
    Keyboard
    Razer Black Widow V4
    Mouse
    Razer Basilisk V3
    Browser
    Chromium
    Antivirus
    Windows Defender

  • At a glance

    macOSApple M516384 MBApple Silicon SoC
    Operating System
    macOS
    Computer type
    Laptop
    Manufacturer/Model
    Apple M5 MacBook Pro (14-inch, 2025)
    CPU
    Apple M5
    Motherboard
    Apple Silicon (SoC)
    Memory
    16384 MB
    Graphics card(s)
    Apple Silicon SoC
    Sound Card
    Apple Silicon SoC
    Monitor(s) Displays
    1
    Screen Resolution
    3024x1964
    Hard Drives
    512GB Integrated SSD
    PSU
    Internal Battery
    Cooling
    Internal Fan/Heatsink
    Browser
    Google Chrome
    Other Info
    Microsoft Windows 11 runs in VMWare Fusion

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProIntel Core i7 9700K32768 MBNVIDIA GeForce RTX 3080
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel Core i7 9700K
    Motherboard
    ASUS G15CX MAIN BD
    Memory
    32768 MB
    Graphics Card(s)
    NVIDIA GeForce RTX 3080
    Sound Card
    Realtek(R) Audio
    Monitor(s) Displays
    2
    Screen Resolution
    3440x1440, 1920x1080
    Hard Drives
    TOSHIBA DT01ACA200 2TB, NVMe Intel SSDPEKNW51, Samsung 870 EVO 1TB SATA SSD
    PSU
    Corsair CX750M
    Case
    ASUS ROG Strix G15CX case
    Keyboard
    Razer Black Widow V4
    Mouse
    Razer Basilisk V3
    Browser
    Chromium
    Antivirus
    Windows Defender

  • At a glance

    macOSApple M516384 MBApple Silicon SoC
    Operating System
    macOS
    Computer type
    Laptop
    Manufacturer/Model
    Apple M5 MacBook Pro (14-inch, 2025)
    CPU
    Apple M5
    Motherboard
    Apple Silicon (SoC)
    Memory
    16384 MB
    Graphics card(s)
    Apple Silicon SoC
    Sound Card
    Apple Silicon SoC
    Monitor(s) Displays
    1
    Screen Resolution
    3024x1964
    Hard Drives
    512GB Integrated SSD
    PSU
    Internal Battery
    Cooling
    Internal Fan/Heatsink
    Browser
    Google Chrome
    Other Info
    Microsoft Windows 11 runs in VMWare Fusion
glasskuter said:
It would seem your user profile is corrupted. There are a number of ways to deal with getting you back into your computer but if you have files that are valuable to you , you first have to recover them which makes the recovery process more complex. If you do not have important files to recover, go straight to RECOVERY OPTIONS below.

How To Recover Personal Files
On another machine download and burn a UEFI iso onto flash drive one of the many Linux distros that you can run directly from a flash drive without installing (Linux Mint or Ubuntu are good) Enter your bios and turn off secure boot. Restart and at boot hit f12 which should bring up your boot menu. Select your UEFI flash drive from the boot options. Linux will give you the option of installing or running from you media, choose run from media. Once Linux loads, you will be presented with a desktop that resembles Windows XP. Use the explorer within linux to browse to the folders of your personal files. Copy the files onto external media.

Go back into your bios and enable secure boot.

RECOVERY OPTIONS
Choose one of these methods

1. Enable the hidden administrator account using one of the options here https://www.winhelponline.com/blog/...strator-windows-10-recovery-options-advanced/
After enabling the administrator, restart and select the administrator account from the login screen. Create a new user account.

Once you have a new user account logout of administrator and login to new account
Note-once you have a working account built,disable hidden administrator account. Open command prompt and type
net user administrator /active:no
Remove the old corrupted user account.

OR
2. Reset your PC and from within recovery environment. Hold down shift key while booting. It should enter recovery environment. Choose "remove everything" option. It will reinstall Windows and boot to the OOBE where you create a new user account.

OR

3. Clean install Windows. Clean Install Windows 11 Tutorial

Personally, if it were me I would clean install.
Click to expand...
I couldn’t see the admin account
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProIntel Core i7 9700K32768 MBNVIDIA GeForce RTX 3080
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel Core i7 9700K
    Motherboard
    ASUS G15CX MAIN BD
    Memory
    32768 MB
    Graphics Card(s)
    NVIDIA GeForce RTX 3080
    Sound Card
    Realtek(R) Audio
    Monitor(s) Displays
    2
    Screen Resolution
    3440x1440, 1920x1080
    Hard Drives
    TOSHIBA DT01ACA200 2TB, NVMe Intel SSDPEKNW51, Samsung 870 EVO 1TB SATA SSD
    PSU
    Corsair CX750M
    Case
    ASUS ROG Strix G15CX case
    Keyboard
    Razer Black Widow V4
    Mouse
    Razer Basilisk V3
    Browser
    Chromium
    Antivirus
    Windows Defender

  • At a glance

    macOSApple M516384 MBApple Silicon SoC
    Operating System
    macOS
    Computer type
    Laptop
    Manufacturer/Model
    Apple M5 MacBook Pro (14-inch, 2025)
    CPU
    Apple M5
    Motherboard
    Apple Silicon (SoC)
    Memory
    16384 MB
    Graphics card(s)
    Apple Silicon SoC
    Sound Card
    Apple Silicon SoC
    Monitor(s) Displays
    1
    Screen Resolution
    3024x1964
    Hard Drives
    512GB Integrated SSD
    PSU
    Internal Battery
    Cooling
    Internal Fan/Heatsink
    Browser
    Google Chrome
    Other Info
    Microsoft Windows 11 runs in VMWare Fusion

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 Pro 25H2 26200.9168i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium

  • At a glance

    Windows 11 Pro 24H2 26200.9168AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9168
Landon Hotujac said:
And i don’t wanna do 3
Click to expand...
Sir, if you can't get into your PC with your account or the administrator nor can you get into recovery options, a clean install is all that's left.
 

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 Pro 25H2 26200.9168i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium

  • At a glance

    Windows 11 Pro 24H2 26200.9168AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9168
glasskuter said:
Sir, if you can't get into your PC with your account or the administrator nor can you get into recovery options, a clean install is all that's left.
Click to expand...
It erases the UEFI firmware at clean install?
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProIntel Core i7 9700K32768 MBNVIDIA GeForce RTX 3080
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel Core i7 9700K
    Motherboard
    ASUS G15CX MAIN BD
    Memory
    32768 MB
    Graphics Card(s)
    NVIDIA GeForce RTX 3080
    Sound Card
    Realtek(R) Audio
    Monitor(s) Displays
    2
    Screen Resolution
    3440x1440, 1920x1080
    Hard Drives
    TOSHIBA DT01ACA200 2TB, NVMe Intel SSDPEKNW51, Samsung 870 EVO 1TB SATA SSD
    PSU
    Corsair CX750M
    Case
    ASUS ROG Strix G15CX case
    Keyboard
    Razer Black Widow V4
    Mouse
    Razer Basilisk V3
    Browser
    Chromium
    Antivirus
    Windows Defender

  • At a glance

    macOSApple M516384 MBApple Silicon SoC
    Operating System
    macOS
    Computer type
    Laptop
    Manufacturer/Model
    Apple M5 MacBook Pro (14-inch, 2025)
    CPU
    Apple M5
    Motherboard
    Apple Silicon (SoC)
    Memory
    16384 MB
    Graphics card(s)
    Apple Silicon SoC
    Sound Card
    Apple Silicon SoC
    Monitor(s) Displays
    1
    Screen Resolution
    3024x1964
    Hard Drives
    512GB Integrated SSD
    PSU
    Internal Battery
    Cooling
    Internal Fan/Heatsink
    Browser
    Google Chrome
    Other Info
    Microsoft Windows 11 runs in VMWare Fusion
0xc000006d = Status_Logon_Failure

The attempted logon is invalid.

This is either due to a bad username or authentication information.



If there are important computer files then you may be able to save them:

a) manual copy and paste using windows Recovery Environment (RE): Notepad

b) boot to Ubuntu /Linux > using Graphical User Interface (GUI) > copy and paste

c) perform custom install so that Windows saves files to Windows.old > restore important files from Windows.old after it installs a fresh copy of Windows

All of the above require the reinstallation of drivers and applications.

www.tenforums.com

Custom Install Windows 10

How to Custom Install Windows 10
www.tenforums.com www.tenforums.com

www.tenforums.com

How to Restore Files from Windows.old Folder in Windows 10

How to Restore Files from Windows.old Folder in Windows 10 When you refresh, upgrade, or custom install Windows 10 on the same partition as the previous Windows installation without doing a clean install, then you will have a C:\\Windows.old folder in you
www.tenforums.com www.tenforums.com


www.tenforums.com

Enable or Disable PIN Reset at Sign-in in Windows 10

How to Enable or Disable PIN Reset at Sign-in in Windows 10
www.tenforums.com www.tenforums.com

www.tenforums.com

Reset PIN for your Account in Windows 10

How to Reset the PIN for your Account in Windows 10
www.tenforums.com www.tenforums.com
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
zbook said:
0xc000006d = Status_Logon_Failure

The attempted logon is invalid.

This is either due to a bad username or authentication information.



If there are important computer files then you may be able to save them:

a) manual copy and paste using windows Recovery Environment (RE): Notepad

b) boot to Ubuntu /Linux > using Graphical User Interface (GUI) > copy and paste

c) perform custom install so that Windows saves files to Windows.old > restore important files from Windows.old after it installs a fresh copy of Windows

All of the above require the reinstallation of drivers and applications.

www.tenforums.com

Custom Install Windows 10

How to Custom Install Windows 10
www.tenforums.com www.tenforums.com

www.tenforums.com

How to Restore Files from Windows.old Folder in Windows 10

How to Restore Files from Windows.old Folder in Windows 10 When you refresh, upgrade, or custom install Windows 10 on the same partition as the previous Windows installation without doing a clean install, then you will have a C:\\Windows.old folder in you
www.tenforums.com www.tenforums.com


www.tenforums.com

Enable or Disable PIN Reset at Sign-in in Windows 10

How to Enable or Disable PIN Reset at Sign-in in Windows 10
www.tenforums.com www.tenforums.com

www.tenforums.com

Reset PIN for your Account in Windows 10

How to Reset the PIN for your Account in Windows 10
www.tenforums.com www.tenforums.com
Click to expand...
well how the heck am I supposed to perform custom install if I’m stuck on “YoUr CrEdEnTiAlS cOuLd NoT bE vErIfIeD.”
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProIntel Core i7 9700K32768 MBNVIDIA GeForce RTX 3080
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel Core i7 9700K
    Motherboard
    ASUS G15CX MAIN BD
    Memory
    32768 MB
    Graphics Card(s)
    NVIDIA GeForce RTX 3080
    Sound Card
    Realtek(R) Audio
    Monitor(s) Displays
    2
    Screen Resolution
    3440x1440, 1920x1080
    Hard Drives
    TOSHIBA DT01ACA200 2TB, NVMe Intel SSDPEKNW51, Samsung 870 EVO 1TB SATA SSD
    PSU
    Corsair CX750M
    Case
    ASUS ROG Strix G15CX case
    Keyboard
    Razer Black Widow V4
    Mouse
    Razer Basilisk V3
    Browser
    Chromium
    Antivirus
    Windows Defender

  • At a glance

    macOSApple M516384 MBApple Silicon SoC
    Operating System
    macOS
    Computer type
    Laptop
    Manufacturer/Model
    Apple M5 MacBook Pro (14-inch, 2025)
    CPU
    Apple M5
    Motherboard
    Apple Silicon (SoC)
    Memory
    16384 MB
    Graphics card(s)
    Apple Silicon SoC
    Sound Card
    Apple Silicon SoC
    Monitor(s) Displays
    1
    Screen Resolution
    3024x1964
    Hard Drives
    512GB Integrated SSD
    PSU
    Internal Battery
    Cooling
    Internal Fan/Heatsink
    Browser
    Google Chrome
    Other Info
    Microsoft Windows 11 runs in VMWare Fusion
If you cannot perform a custom install then use Ubunt / Linux or Windows RE notepad options to backup files followed by a clean install.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
zbook said:
If you cannot perform a custom install then use Ubunt / Linux or Windows RE notepad options to backup files followed by a clean install.
Click to expand...
How am I supposed to enter notepad if the other buttons aren’t showing on the blue options screennother than Turn off PC?
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProIntel Core i7 9700K32768 MBNVIDIA GeForce RTX 3080
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel Core i7 9700K
    Motherboard
    ASUS G15CX MAIN BD
    Memory
    32768 MB
    Graphics Card(s)
    NVIDIA GeForce RTX 3080
    Sound Card
    Realtek(R) Audio
    Monitor(s) Displays
    2
    Screen Resolution
    3440x1440, 1920x1080
    Hard Drives
    TOSHIBA DT01ACA200 2TB, NVMe Intel SSDPEKNW51, Samsung 870 EVO 1TB SATA SSD
    PSU
    Corsair CX750M
    Case
    ASUS ROG Strix G15CX case
    Keyboard
    Razer Black Widow V4
    Mouse
    Razer Basilisk V3
    Browser
    Chromium
    Antivirus
    Windows Defender

  • At a glance

    macOSApple M516384 MBApple Silicon SoC
    Operating System
    macOS
    Computer type
    Laptop
    Manufacturer/Model
    Apple M5 MacBook Pro (14-inch, 2025)
    CPU
    Apple M5
    Motherboard
    Apple Silicon (SoC)
    Memory
    16384 MB
    Graphics card(s)
    Apple Silicon SoC
    Sound Card
    Apple Silicon SoC
    Monitor(s) Displays
    1
    Screen Resolution
    3024x1964
    Hard Drives
    512GB Integrated SSD
    PSU
    Internal Battery
    Cooling
    Internal Fan/Heatsink
    Browser
    Google Chrome
    Other Info
    Microsoft Windows 11 runs in VMWare Fusion
Landon Hotujac said:
How am I supposed to enter notepad if the other buttons aren’t showing on the blue options screennother than Turn off PC?
Click to expand...
I mean screen other and not screennother
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProIntel Core i7 9700K32768 MBNVIDIA GeForce RTX 3080
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel Core i7 9700K
    Motherboard
    ASUS G15CX MAIN BD
    Memory
    32768 MB
    Graphics Card(s)
    NVIDIA GeForce RTX 3080
    Sound Card
    Realtek(R) Audio
    Monitor(s) Displays
    2
    Screen Resolution
    3440x1440, 1920x1080
    Hard Drives
    TOSHIBA DT01ACA200 2TB, NVMe Intel SSDPEKNW51, Samsung 870 EVO 1TB SATA SSD
    PSU
    Corsair CX750M
    Case
    ASUS ROG Strix G15CX case
    Keyboard
    Razer Black Widow V4
    Mouse
    Razer Basilisk V3
    Browser
    Chromium
    Antivirus
    Windows Defender

  • At a glance

    macOSApple M516384 MBApple Silicon SoC
    Operating System
    macOS
    Computer type
    Laptop
    Manufacturer/Model
    Apple M5 MacBook Pro (14-inch, 2025)
    CPU
    Apple M5
    Motherboard
    Apple Silicon (SoC)
    Memory
    16384 MB
    Graphics card(s)
    Apple Silicon SoC
    Sound Card
    Apple Silicon SoC
    Monitor(s) Displays
    1
    Screen Resolution
    3024x1964
    Hard Drives
    512GB Integrated SSD
    PSU
    Internal Battery
    Cooling
    Internal Fan/Heatsink
    Browser
    Google Chrome
    Other Info
    Microsoft Windows 11 runs in VMWare Fusion
For notepad options > boot the computer using the MCT (Windows 10 iso RE) > open command prompt > type: notepad
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
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