Solved HP Bios help


flashh4

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I have been trying for 2 days to install W11 on my non-supported Desk PC ! I have followed the Rufus directions & made the ISO but when i click on the setup file it goes into loading Windows 11 checking for updates then i get the message that my computer is not supported !! One thing that is puzzling me is i have set the registry to the new file AllowUpgrades Rg_Dword to 1 and clicked it to Enable TPM but i cannot access my Bios, is there another way i might set the TPM ?? Any help here ?? I have been working with computers ever since the old 3.1 so i am no Rookie but something baffle me & this is one ....... any suggestions ?? This is not for my main computer that i am on !
Chuck
 

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    HP HP ENVY TE01
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    2.90 gigahertz Intel Core i7-10700
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    Board: HP 8767 A (SMVB)
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FreeBooter

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Turn on the computer, and then immediately press the esc key repeatedly until the Startup Menu opens. Press f10 to open the BIOS Setup Utility.
 

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    Windows 11
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    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
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Dru2

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Turn on the computer, and then immediately press the esc key repeatedly until the Startup Menu opens. Press f10 to open the BIOS Setup Utility.

And do what? o_O

All you did was tell them how to enter the BIOS (provided f10 works for them, it doesn't on my laptop, nor my desktop).

@flashh4; how old is your laptop you're trying to install Windows 11 on?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 (Build 22621.675)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
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    Radeon VII
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    Onboard (ESS Sabre HiFi using Realtek drivers)
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    NEC PA242w (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
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    EVGA Super Nova I000 P2 (1000 watt)
    Case
    Cooler Master H500M
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    Logitech Craft
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    System used for gaming, photography, audiophile media center, work.
  • Operating System
    Win 10 Pro 22H2 (build 19045.2130)
    Computer type
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    Manufacturer/Model
    Lenovo ThinkPad Yoga X1
    CPU
    Intel i7-7600U
    Motherboard
    Intel
    Memory
    16igg
    Graphics card(s)
    Intel HD 620
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flashh4

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Dru2 ........... none of the keys work other than the ESC show the Bios menu but the keys that are supposed to take me into them none work ! I did find this statement while digging around >>​

System Information : Device Encryption Support ..... Reasons for failed automatic device encryption. TPM is not usable, PCR7 binding is not supported , hardware Security Test interface
failed and device is not modern standby, unallowed DMA capable bus/ devices ...... so what can you make of that ??
Chuck
 

My Computer

System One

  • OS
    Windows11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP ENVY TE01
    CPU
    2.90 gigahertz Intel Core i7-10700
    Motherboard
    Board: HP 8767 A (SMVB)
    Memory
    16214 Megabytes Usable Installed Memor
    Hard Drives
    1511.52 Gigabytes Usable Hard Drive Capacity
    1418.15 Gigabytes Hard Drive Free Space
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Dru2

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System Information : Device Encryption Support ..... Reasons for failed automatic device encryption. TPM is not usable, PCR7 binding is not supported , hardware Security Test interface
failed and device is not modern standby, unallowed DMA capable bus/ devices ...... so what can you make of that ??

Well, I have no answers here since I've not experienced installing Windows 11 on a PC where I had to reg hack or use Rufus.

My main PC is fully compatible with Windows 11, so I just used the MCT tool to create the install media on USB drive and did a clean install. On my other desktop and laptop, though they have TPM 2.0, it's my CPUs (i7-7700K, and i7-7600U) that aren't supported. Here, I simply joined Insiders and installed that way. Again, no issues.

So, with that, I have no experience with your approach. Sorry. And the only reason I addressed FreeBooter is because he posted a half answer without details of what to do next based on his suggestion.

Peace :cool:
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 (Build 22621.675)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon VII
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    NEC PA242w (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 P2 (1000 watt)
    Case
    Cooler Master H500M
    Cooling
    Corsair H115i RGB Platinum
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    500mb Download. 11mb Upload
    Browser
    Microsoft Edge Chromium
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    Other Info
    System used for gaming, photography, audiophile media center, work.
  • Operating System
    Win 10 Pro 22H2 (build 19045.2130)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad Yoga X1
    CPU
    Intel i7-7600U
    Motherboard
    Intel
    Memory
    16igg
    Graphics card(s)
    Intel HD 620
    Sound Card
    Onboard
    Monitor(s) Displays
    14.0 WQHD OLED Touch
    Screen Resolution
    2560 x 1440
    Hard Drives
    1TB NVMe Drive (OEM)
    PSU
    laptop
    Case
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FreeBooter

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And do what? o_O

All you did was tell them how to enter the BIOS (provided f10 works for them, it doesn't on my laptop, nor my desktop).

@flashh4; how old is your laptop you're trying to install Windows 11 on?
Op asked for how to enter BIOS to setup TPM.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1

BunnyJ

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Setting the TPM was mentioned in the original post.
 

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    Windows 11 Home - Dev Channel - 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Banna Junior 7000 - X Series
    CPU
    Ryzen 7 2700X
    Motherboard
    Asus Crosshair VII Hero, X470
    Memory
    Gskill 32GB, 16GBX2 PC3000
    Graphics Card(s)
    GeForce GTX TITAN X 12GB
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    Realtek (R) Audio
    Monitor(s) Displays
    ASUS VP28UQG 28" 4K, Viotek 32" 1080p
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    4K 3840 x 2160
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    Primary Samsung 256 SSD
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    EVGA BQ 700w 80+ Bronze
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    NZXT 510
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    AMD Wraith Prism LED
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Dru2

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Op asked for how to enter BIOS to setup TPM.

Ah, OK. BTW, be aware there are numerous ways to enter a laptop BIOS. Most of it being vendor/model specific.

On desktop boards it's mostly "delete". On laptops it can be Enter, F1, F2, F10, F12, or something else. On my Lenovo ThinkPad Yoga X1 it's Enter, then press F1 to enter the BIOS. Always best to check the owner's manual.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 (Build 22621.675)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon VII
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    NEC PA242w (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 P2 (1000 watt)
    Case
    Cooler Master H500M
    Cooling
    Corsair H115i RGB Platinum
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    500mb Download. 11mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, audiophile media center, work.
  • Operating System
    Win 10 Pro 22H2 (build 19045.2130)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad Yoga X1
    CPU
    Intel i7-7600U
    Motherboard
    Intel
    Memory
    16igg
    Graphics card(s)
    Intel HD 620
    Sound Card
    Onboard
    Monitor(s) Displays
    14.0 WQHD OLED Touch
    Screen Resolution
    2560 x 1440
    Hard Drives
    1TB NVMe Drive (OEM)
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BunnyJ

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Ah, OK. BTW, be aware there are numerous ways to enter a laptop BIOS. Most of it being vendor/model specific.

On desktop boards it's mostly "delete". On laptops it can be Enter, F1, F2, F10, F12, or something else. On my Lenovo ThinkPad Yoga X1 it's Enter, then press F1 to enter the BIOS. Always best to check the owner's manual.
A quick search via Google relieved that you only have to press F10 to enter the HP BIOS.
 

My Computer

System One

  • OS
    Windows 11 Home - Dev Channel - 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Banna Junior 7000 - X Series
    CPU
    Ryzen 7 2700X
    Motherboard
    Asus Crosshair VII Hero, X470
    Memory
    Gskill 32GB, 16GBX2 PC3000
    Graphics Card(s)
    GeForce GTX TITAN X 12GB
    Sound Card
    Realtek (R) Audio
    Monitor(s) Displays
    ASUS VP28UQG 28" 4K, Viotek 32" 1080p
    Screen Resolution
    4K 3840 x 2160
    Hard Drives
    Primary Samsung 256 SSD
    PSU
    EVGA BQ 700w 80+ Bronze
    Case
    NZXT 510
    Cooling
    AMD Wraith Prism LED
    Keyboard
    Corsair
    Mouse
    Amazon Generic with Cord
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Dru2

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As said, key press depends on vendor and/or model of notebook/desktop. Best to check owner's manual as not all HP's will use F10 :)
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 (Build 22621.675)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon VII
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    NEC PA242w (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 P2 (1000 watt)
    Case
    Cooler Master H500M
    Cooling
    Corsair H115i RGB Platinum
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    500mb Download. 11mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, audiophile media center, work.
  • Operating System
    Win 10 Pro 22H2 (build 19045.2130)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad Yoga X1
    CPU
    Intel i7-7600U
    Motherboard
    Intel
    Memory
    16igg
    Graphics card(s)
    Intel HD 620
    Sound Card
    Onboard
    Monitor(s) Displays
    14.0 WQHD OLED Touch
    Screen Resolution
    2560 x 1440
    Hard Drives
    1TB NVMe Drive (OEM)
    PSU
    laptop
    Case
    laptop
    Cooling
    Laptop cooling
    Mouse
    Logitech MX Anywhere 2S
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glasskuter

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If for some reason you can't get into the bios as Freebooter said, you can through recovery.
In search-type recovery
  1. Click Recovery, then Restart now.
  2. The Options menu will be seen after executing the above procedures. Click Troubleshoot.
  3. Select Advanced options.
  4. Click UEFI Firmware Settings.
  5. Choose Restart. This displays the BIOS setup utility interface.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 22621.819
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
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    Firefox
    Antivirus
    Defender+MWB Premium

flashh4

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BunnyJ ..... read my post where i said the Menu pops up but no keys work to take me into the menu !​

Chuck
 

My Computer

System One

  • OS
    Windows11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP ENVY TE01
    CPU
    2.90 gigahertz Intel Core i7-10700
    Motherboard
    Board: HP 8767 A (SMVB)
    Memory
    16214 Megabytes Usable Installed Memor
    Hard Drives
    1511.52 Gigabytes Usable Hard Drive Capacity
    1418.15 Gigabytes Hard Drive Free Space
    Keyboard
    Logitech wireless
    Mouse
    M 185 wireless
    Internet Speed
    12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
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    Edge & FF
    Antivirus
    Windows Defender

Quandary

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From a running Window session:
- Start key, Power icon, hold the Shift key and select Restart
- the PC should boot to the Recover menu
- select Troubleshoot, and then select boot UEFI/BIOS

The PC should now reboot into the BIOS. Then search around for the TPM setting.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP / Spectre x360 Convertible 13
    CPU
    i5-8250U
    Motherboard
    83B9 56.50
    Memory
    8GB
    Graphics Card(s)
    Intel(R) UHD Graphics 620
    Sound Card
    Realtek High Definition Audio(SST)
    Screen Resolution
    1920 x 1080
    Hard Drives
    Toshiba 256GB SSD
    Internet Speed
    500Mbps
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flashh4

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glasskuter ... that does not take me into Bios ! I am doing a reset to see if that helps !! Wiping all clean & reinstalling W10 .​

Chuck
 

My Computer

System One

  • OS
    Windows11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP ENVY TE01
    CPU
    2.90 gigahertz Intel Core i7-10700
    Motherboard
    Board: HP 8767 A (SMVB)
    Memory
    16214 Megabytes Usable Installed Memor
    Hard Drives
    1511.52 Gigabytes Usable Hard Drive Capacity
    1418.15 Gigabytes Hard Drive Free Space
    Keyboard
    Logitech wireless
    Mouse
    M 185 wireless
    Internet Speed
    12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
    Browser
    Edge & FF
    Antivirus
    Windows Defender

hsehestedt

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@flashh4, your specs say that your system is an HP Envy TE01 but that is only a partial model number. I looked up one of the many TE01 models and the hotkey to enter the BIOS is F10. Hopefully that is accurate for your model, but I would encourage you to look at the user guide for your specific model. It will tell you for sure what the correct hotkey is.

If you can provide the full model number I'll try to do some additional digging to determine if there is a TPM in your system of if the BIOS will support a firmware TPM from the CPU.

In the meantime, a question: Is your intention to perform an upgrade installation to Windows 11 or are you willing to perform a completely clean install of 11?

EDIT: Again, I only have partial model info, but the model I looked up has a BIOS update to support Win 11. Check for a BIOS update for your system.

1638467304706.png
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Intel i7-11700K
    Motherboard
    ASUS Prime Z590-A
    Memory
    128GB Crucial Ballistix 3200MHz DRAM
    Graphics Card(s)
    No GPU - CPU graphics only (for now)
    Sound Card
    Realtek (on motherboard)
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 1TB NVMe Gen 4 x 4 SSD
    1 x 2TB NVMe Gen 3 x 4 SSD
    2 x 512GB 2.5" SSDs
    2 x 8TB HD
    PSU
    Corsair HX850i
    Case
    Corsair iCue 5000X RGB
    Cooling
    Noctua NH-D15 chromax.black cooler + 10 case fans
    Keyboard
    CODE backlit mechanical keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Chromium Edge
    Antivirus
    Windows Defender
    Other Info
    Additional options installed:
    WiFi 6E PCIe adapter
    ASUS ThunderboltEX 4 PCIe adapter
  • Operating System
    Dual Boot Windows 11 Pro 22H2 and Windows 10 Pro 22H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 15-BL012DX
    CPU
    Intel i7-7500U
    Memory
    32GB
    Graphics card(s)
    Dual Intel HD 620 and Nvidia GeForce 940MX
    Sound Card
    Built-in Realtek HD Audio
    Monitor(s) Displays
    4k 15-inch
    Screen Resolution
    4k (3840 x 2160)
    Hard Drives
    1TB Seagate FireCuda 510 NVMe SSD
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Chromium Edge
    Antivirus
    Windows Defender
    Other Info
    RAM Upgraded from 16GB to 32GB WiFi Upgraded from WiFi 5 to WiFi 6 SSD upgraded from 512GB NVMe SSD to 1TB Seagate FireCuda 510 NVMe SSD

flashh4

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This is what is/was keeping me from entering Bios >>> READ THIS BELOW !!
System Information : Device Encryption Support ..... Reasons for failed automatic device encryption. TPM is not usable, PCR7 binding is not supported , hardware Security Test interface
failed and device is not modern standby, unallowed DMA capable bus/ devices
...... so what can you make of that ??
Chuck
 

My Computer

System One

  • OS
    Windows11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP ENVY TE01
    CPU
    2.90 gigahertz Intel Core i7-10700
    Motherboard
    Board: HP 8767 A (SMVB)
    Memory
    16214 Megabytes Usable Installed Memor
    Hard Drives
    1511.52 Gigabytes Usable Hard Drive Capacity
    1418.15 Gigabytes Hard Drive Free Space
    Keyboard
    Logitech wireless
    Mouse
    M 185 wireless
    Internet Speed
    12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
    Browser
    Edge & FF
    Antivirus
    Windows Defender

flashh4

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hsehestedt the computer i am working on is a HP 110-414 PC​

In the meantime, a question: Is your intention to perform an upgrade installation to Windows 11 or are you willing to perform a completely clean install of 11?

Either would work !!

The computer Specs in my profile is NOT the one i am working on !!

Chuck
 
Last edited:

My Computer

System One

  • OS
    Windows11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP ENVY TE01
    CPU
    2.90 gigahertz Intel Core i7-10700
    Motherboard
    Board: HP 8767 A (SMVB)
    Memory
    16214 Megabytes Usable Installed Memor
    Hard Drives
    1511.52 Gigabytes Usable Hard Drive Capacity
    1418.15 Gigabytes Hard Drive Free Space
    Keyboard
    Logitech wireless
    Mouse
    M 185 wireless
    Internet Speed
    12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
    Browser
    Edge & FF
    Antivirus
    Windows Defender

Dru2

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2,258
Location
Virginia
OS
Windows 11 Pro 22H2 (Build 22621.675)

glasskuter ... that does not take me into Bios ! I am doing a reset to see if that helps !! Wiping all clean & reinstalling W10 .​

Chuck

That doesn't make sense and what glasskuter posted should work. Here's the tutorial though: Boot to Advanced Startup Options in Windows 10. And it works on Windows 11 as I just used it the other day. If that isn't working for you, there is an issue beyond worrying about TPM :confused:

That said, is your drive encrypted (using BitLocker)?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 (Build 22621.675)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon VII
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    NEC PA242w (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 P2 (1000 watt)
    Case
    Cooler Master H500M
    Cooling
    Corsair H115i RGB Platinum
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    500mb Download. 11mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, audiophile media center, work.
  • Operating System
    Win 10 Pro 22H2 (build 19045.2130)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad Yoga X1
    CPU
    Intel i7-7600U
    Motherboard
    Intel
    Memory
    16igg
    Graphics card(s)
    Intel HD 620
    Sound Card
    Onboard
    Monitor(s) Displays
    14.0 WQHD OLED Touch
    Screen Resolution
    2560 x 1440
    Hard Drives
    1TB NVMe Drive (OEM)
    PSU
    laptop
    Case
    laptop
    Cooling
    Laptop cooling
    Mouse
    Logitech MX Anywhere 2S
    Keyboard
    Laptop
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security

flashh4

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Dru2 .......... glasskuter advice did not work .......... Bitlocker is not used on my drive, it's not even on my computer ! After reading about Bitlocke encrypting i think that may be where the problem arises from, i will check to see if it is on the computer after it finishes resetting ! Thanks​

Chuck
 

My Computer

System One

  • OS
    Windows11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP ENVY TE01
    CPU
    2.90 gigahertz Intel Core i7-10700
    Motherboard
    Board: HP 8767 A (SMVB)
    Memory
    16214 Megabytes Usable Installed Memor
    Hard Drives
    1511.52 Gigabytes Usable Hard Drive Capacity
    1418.15 Gigabytes Hard Drive Free Space
    Keyboard
    Logitech wireless
    Mouse
    M 185 wireless
    Internet Speed
    12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
    Browser
    Edge & FF
    Antivirus
    Windows Defender

hsehestedt

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6:07 PM
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1,201
Location
Texas, USA
OS
Windows 11 Pro 22H2
Thanks for the information. If you are willing to perform a clean install, I will give you a procedure that I can virtually guarantee will work that needs NO third party utilities (Rufus, etc.). This should at least get Windows 11 installed. You can then always investigate and enable a TPM, etc. if you find that info later.

Note that I did lookup you model, but there is not enough info for me on the HP support page.

I need a few minutes to type this, so I'll post instructions in a few min. In the meantime, I would suggest a backup of the Windows drive (typically C:) just in case you need to restore it for any reason.

Look for another response from me in a few min.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Intel i7-11700K
    Motherboard
    ASUS Prime Z590-A
    Memory
    128GB Crucial Ballistix 3200MHz DRAM
    Graphics Card(s)
    No GPU - CPU graphics only (for now)
    Sound Card
    Realtek (on motherboard)
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 1TB NVMe Gen 4 x 4 SSD
    1 x 2TB NVMe Gen 3 x 4 SSD
    2 x 512GB 2.5" SSDs
    2 x 8TB HD
    PSU
    Corsair HX850i
    Case
    Corsair iCue 5000X RGB
    Cooling
    Noctua NH-D15 chromax.black cooler + 10 case fans
    Keyboard
    CODE backlit mechanical keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Chromium Edge
    Antivirus
    Windows Defender
    Other Info
    Additional options installed:
    WiFi 6E PCIe adapter
    ASUS ThunderboltEX 4 PCIe adapter
  • Operating System
    Dual Boot Windows 11 Pro 22H2 and Windows 10 Pro 22H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 15-BL012DX
    CPU
    Intel i7-7500U
    Memory
    32GB
    Graphics card(s)
    Dual Intel HD 620 and Nvidia GeForce 940MX
    Sound Card
    Built-in Realtek HD Audio
    Monitor(s) Displays
    4k 15-inch
    Screen Resolution
    4k (3840 x 2160)
    Hard Drives
    1TB Seagate FireCuda 510 NVMe SSD
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Chromium Edge
    Antivirus
    Windows Defender
    Other Info
    RAM Upgraded from 16GB to 32GB WiFi Upgraded from WiFi 5 to WiFi 6 SSD upgraded from 512GB NVMe SSD to 1TB Seagate FireCuda 510 NVMe SSD

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