Solved I am unable to attach a USB Keyboard


transmaster

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Window 11 pro
I have a Keychron Q1 keyboard that I use with a Kamrui mini PC it has always worked plugged directly in. I use this keyboard with a Mac Studio on Bluetooth, and on the PC via USB, I switch it between Mac/Bluetooth, and PC/USB. Here is the problem. I don't use this machine that much I booted it up and it told me the USB device not recognized because the last device plugged in was faulty. The Q1 was all that was ever plugged into this USB port I have switched cables and ports, no joy. I am typing on another keyboard plugged into the same port. There is nothing wrong with the Q1 it works fine both with BT and USB on the Mac Studio. How do I clear this so the PC will recognize this keyboard, my Windows chops are fading.

I am running a fully updated version of Windows 11 Home 23H2 # 22631.4169
 

My Computers My Computers

  • At a glance

    Window 11 proMD Ryzen 9 8945HS32 GB DDR4Radeon 780M Graphics 4.00 GHz
    OS
    Window 11 pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec NUC Box K11
    CPU
    MD Ryzen 9 8945HS
    Motherboard
    unknown
    Memory
    32 GB DDR4
    Graphics Card(s)
    Radeon 780M Graphics 4.00 GHz
    Sound Card
    integrated
    Monitor(s) Displays
    Samsung
    Screen Resolution
    1080P
    Hard Drives
    2TB internal,
    PSU
    external
    Case
    What came with
    Cooling
    air
    Keyboard
    Keychron Q3
    Mouse
    Logitech Ero track ball.
    Internet Speed
    12 mbps wired if I am lucky. I have G5wmm available at 300 mbps if I pair the Mac Studio with my iPhone
    Browser
    usually Chrome
    Antivirus
    Windows built in.
  • At a glance

    Ryzen 7 7735HS32GB DDR5integrated Radeon 680M
    Computer type
    PC/Desktop
    Manufacturer/Model
    Kamrui AMD8PRO mini PC
    CPU
    Ryzen 7 7735HS
    Motherboard
    Unknown
    Memory
    32GB DDR5
    Graphics card(s)
    integrated Radeon 680M
    Sound Card
    integrated
    Monitor(s) Displays
    Samsung
    Screen Resolution
    1080P
    Hard Drives
    internal 512 gb SSD
    PSU
    internal
    Case
    Kamuri
    Cooling
    air twin fans
    Keyboard
    Q1
    Mouse
    Ergo wireless
    Internet Speed
    12 mbps on a good day
    Browser
    Chrome
    Antivirus
    Windows Defender
Maybe a port assignment conflict. See if this makes a difference. Try going into device manager, expand keyboards, right click on each one listed and delete. Shut down windows, plug in usb KB and turn on. When windows boots, it should reinstall the KB.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
Well this is strange. The USB side of this Keychron Q1 has failed. I went into device manager and the keyboard was there. but the diagnostics said its drivers were bad. A trip to load new ones failed as the download launcher failed to see the Keyboard. I am now going to reset the keyboard and see if that clears it.
 

My Computers My Computers

  • At a glance

    Window 11 proMD Ryzen 9 8945HS32 GB DDR4Radeon 780M Graphics 4.00 GHz
    OS
    Window 11 pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec NUC Box K11
    CPU
    MD Ryzen 9 8945HS
    Motherboard
    unknown
    Memory
    32 GB DDR4
    Graphics Card(s)
    Radeon 780M Graphics 4.00 GHz
    Sound Card
    integrated
    Monitor(s) Displays
    Samsung
    Screen Resolution
    1080P
    Hard Drives
    2TB internal,
    PSU
    external
    Case
    What came with
    Cooling
    air
    Keyboard
    Keychron Q3
    Mouse
    Logitech Ero track ball.
    Internet Speed
    12 mbps wired if I am lucky. I have G5wmm available at 300 mbps if I pair the Mac Studio with my iPhone
    Browser
    usually Chrome
    Antivirus
    Windows built in.
  • At a glance

    Ryzen 7 7735HS32GB DDR5integrated Radeon 680M
    Computer type
    PC/Desktop
    Manufacturer/Model
    Kamrui AMD8PRO mini PC
    CPU
    Ryzen 7 7735HS
    Motherboard
    Unknown
    Memory
    32GB DDR5
    Graphics card(s)
    integrated Radeon 680M
    Sound Card
    integrated
    Monitor(s) Displays
    Samsung
    Screen Resolution
    1080P
    Hard Drives
    internal 512 gb SSD
    PSU
    internal
    Case
    Kamuri
    Cooling
    air twin fans
    Keyboard
    Q1
    Mouse
    Ergo wireless
    Internet Speed
    12 mbps on a good day
    Browser
    Chrome
    Antivirus
    Windows Defender
Did the reset and it still will not connect either with the Mac Studio or the PC via a USB cable, OK with BT. and the driver download page does not see the keyboard.
 

My Computers My Computers

  • At a glance

    Window 11 proMD Ryzen 9 8945HS32 GB DDR4Radeon 780M Graphics 4.00 GHz
    OS
    Window 11 pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec NUC Box K11
    CPU
    MD Ryzen 9 8945HS
    Motherboard
    unknown
    Memory
    32 GB DDR4
    Graphics Card(s)
    Radeon 780M Graphics 4.00 GHz
    Sound Card
    integrated
    Monitor(s) Displays
    Samsung
    Screen Resolution
    1080P
    Hard Drives
    2TB internal,
    PSU
    external
    Case
    What came with
    Cooling
    air
    Keyboard
    Keychron Q3
    Mouse
    Logitech Ero track ball.
    Internet Speed
    12 mbps wired if I am lucky. I have G5wmm available at 300 mbps if I pair the Mac Studio with my iPhone
    Browser
    usually Chrome
    Antivirus
    Windows built in.
  • At a glance

    Ryzen 7 7735HS32GB DDR5integrated Radeon 680M
    Computer type
    PC/Desktop
    Manufacturer/Model
    Kamrui AMD8PRO mini PC
    CPU
    Ryzen 7 7735HS
    Motherboard
    Unknown
    Memory
    32GB DDR5
    Graphics card(s)
    integrated Radeon 680M
    Sound Card
    integrated
    Monitor(s) Displays
    Samsung
    Screen Resolution
    1080P
    Hard Drives
    internal 512 gb SSD
    PSU
    internal
    Case
    Kamuri
    Cooling
    air twin fans
    Keyboard
    Q1
    Mouse
    Ergo wireless
    Internet Speed
    12 mbps on a good day
    Browser
    Chrome
    Antivirus
    Windows Defender
I using a Keychron Q10 it is simply a USB keyboard. It has the heft of a cast iron frypan. But I made the mistake of getting one with the left side keypad I thought I could get used to it, never happened.
 

My Computers My Computers

  • At a glance

    Window 11 proMD Ryzen 9 8945HS32 GB DDR4Radeon 780M Graphics 4.00 GHz
    OS
    Window 11 pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec NUC Box K11
    CPU
    MD Ryzen 9 8945HS
    Motherboard
    unknown
    Memory
    32 GB DDR4
    Graphics Card(s)
    Radeon 780M Graphics 4.00 GHz
    Sound Card
    integrated
    Monitor(s) Displays
    Samsung
    Screen Resolution
    1080P
    Hard Drives
    2TB internal,
    PSU
    external
    Case
    What came with
    Cooling
    air
    Keyboard
    Keychron Q3
    Mouse
    Logitech Ero track ball.
    Internet Speed
    12 mbps wired if I am lucky. I have G5wmm available at 300 mbps if I pair the Mac Studio with my iPhone
    Browser
    usually Chrome
    Antivirus
    Windows built in.
  • At a glance

    Ryzen 7 7735HS32GB DDR5integrated Radeon 680M
    Computer type
    PC/Desktop
    Manufacturer/Model
    Kamrui AMD8PRO mini PC
    CPU
    Ryzen 7 7735HS
    Motherboard
    Unknown
    Memory
    32GB DDR5
    Graphics card(s)
    integrated Radeon 680M
    Sound Card
    integrated
    Monitor(s) Displays
    Samsung
    Screen Resolution
    1080P
    Hard Drives
    internal 512 gb SSD
    PSU
    internal
    Case
    Kamuri
    Cooling
    air twin fans
    Keyboard
    Q1
    Mouse
    Ergo wireless
    Internet Speed
    12 mbps on a good day
    Browser
    Chrome
    Antivirus
    Windows Defender
I used this opportunity to dip into the settings on this keyboard. I have always plugged in the USB cable because this is a RGB keyboard and the backlight eats up the batteries fast for a wireless keyboard. But it can pair with up the 3 BT devices. fn-1 or 2 or 3. Before I updated to macOS 15 it was the apple that was not cooperating with this. I had to go into the Bluetooth setting to re-pair it. Now I just do the fn-1 for the Mac and FN-2 for the PC, and finally Fn-3 for the iPad. You don't learn if you don't burn
 
Last edited:

My Computers My Computers

  • At a glance

    Window 11 proMD Ryzen 9 8945HS32 GB DDR4Radeon 780M Graphics 4.00 GHz
    OS
    Window 11 pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec NUC Box K11
    CPU
    MD Ryzen 9 8945HS
    Motherboard
    unknown
    Memory
    32 GB DDR4
    Graphics Card(s)
    Radeon 780M Graphics 4.00 GHz
    Sound Card
    integrated
    Monitor(s) Displays
    Samsung
    Screen Resolution
    1080P
    Hard Drives
    2TB internal,
    PSU
    external
    Case
    What came with
    Cooling
    air
    Keyboard
    Keychron Q3
    Mouse
    Logitech Ero track ball.
    Internet Speed
    12 mbps wired if I am lucky. I have G5wmm available at 300 mbps if I pair the Mac Studio with my iPhone
    Browser
    usually Chrome
    Antivirus
    Windows built in.
  • At a glance

    Ryzen 7 7735HS32GB DDR5integrated Radeon 680M
    Computer type
    PC/Desktop
    Manufacturer/Model
    Kamrui AMD8PRO mini PC
    CPU
    Ryzen 7 7735HS
    Motherboard
    Unknown
    Memory
    32GB DDR5
    Graphics card(s)
    integrated Radeon 680M
    Sound Card
    integrated
    Monitor(s) Displays
    Samsung
    Screen Resolution
    1080P
    Hard Drives
    internal 512 gb SSD
    PSU
    internal
    Case
    Kamuri
    Cooling
    air twin fans
    Keyboard
    Q1
    Mouse
    Ergo wireless
    Internet Speed
    12 mbps on a good day
    Browser
    Chrome
    Antivirus
    Windows Defender

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