Installation error 0xc4800010


bluue

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1650881453631.png
I encountered an error while updating, but I couldn't search anything related to it on google and windows.
I would like to ask you all, have you encountered this error?
This update seems to be a quality update rather than a feature update
 

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Richard Chris

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View attachment 27633
I encountered an error while updating, but I couldn't search anything related to it on google and windows.
I would like to ask you all, have you encountered this error?
This update seems to be a quality update rather than a feature update
I also encountered this problem and search for this problem to get nothing only to find this post. Additionally, this update has once been installed.
屏幕截图 2022-04-25 182257.png
 

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Bastet

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Are other updates successful? What about Microsoft App Store updates - are these OK?
Have you tried resetting the update components?
Open cmd prompt/powershell with admin & enter:
Net Stop bits
Net Stop wuauserv
Net Stop appidsvc
Net Stop cryptsvc
Ren %Systemroot%\SoftwareDistribution\DataStore DataStore.bak
Ren %Systemroot%\SoftwareDistribution\Download Download.bak
Ren %Systemroot%\System32\catroot2 catroot2.bak
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
Net Start bits
Net Start wuauserv
Net Start appidsvc
Net Start cryptsvc
Restart the PC & try updating again.

And/or:
Search for services.msc & find Windows Update & ensure it is set to Automatic.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    Laptop
    Manufacturer/Model
    PC Specialist Optimus VII V17-960 Gaming Laptop.
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    6th Gen Intel Core i7-6700HQ Quad Core processor.
    Memory
    16GB HyperX IMPACT 1600MHz SODIMM DDR3 (2 x 8GB)
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    NVIDIA® GeForce® GTX 960M - 2.0GB DDR5 Video RAM - DirectX® 12
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    Optimus Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080)
    Screen Resolution
    Full HD IPS display (1920 x 1080).
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    4TB SSD (internal).
    1x 1TB & 1x 5TB external HDDs.
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    Upto 100Mbps
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    Edge.
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    Windows Defender & MalwareBytes pro.

bluue

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Are other updates successful? What about Microsoft App Store updates - are these OK?
Have you tried resetting the update components?
Open cmd prompt/powershell with admin & enter:
Net Stop bits
Net Stop wuauserv
Net Stop appidsvc
Net Stop cryptsvc
Ren %Systemroot%\SoftwareDistribution\DataStore DataStore.bak
Ren %Systemroot%\SoftwareDistribution\Download Download.bak
Ren %Systemroot%\System32\catroot2 catroot2.bak
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
Net Start bits
Net Start wuauserv
Net Start appidsvc
Net Start cryptsvc
Restart the PC & try updating again.

And/or:
Search for services.msc & find Windows Update & ensure it is set to Automatic.
Thanks a lot, I'm going to test the code

I tested it and the Store's software update is available~

Yes, I turned on Windows Update's automatic opening

And,It quickly reaches 10% and then ends with a pop-up error
 

My Computer

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    Windows 11
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    I7-12700
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    3060Ti
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    Nvme,Samsung 980 pro
    Browser
    Chrome/Firefox/edge

bluue

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I also encountered this problem and search for this problem to get nothing only to find this post. Additionally, this update has once been installed.
View attachment 27634
HI,bro.Hope we can find the problem soon~
My update automatically ends after 10% of progress, do you do the same?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    I7-12700
    Graphics Card(s)
    3060Ti
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    2K
    Hard Drives
    Nvme,Samsung 980 pro
    Browser
    Chrome/Firefox/edge

Bastet

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It’s quite possible the update is either erroneously shown & not intended for your PC or has already been installed but is for some reason still showing.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    Laptop
    Manufacturer/Model
    PC Specialist Optimus VII V17-960 Gaming Laptop.
    CPU
    6th Gen Intel Core i7-6700HQ Quad Core processor.
    Memory
    16GB HyperX IMPACT 1600MHz SODIMM DDR3 (2 x 8GB)
    Graphics Card(s)
    NVIDIA® GeForce® GTX 960M - 2.0GB DDR5 Video RAM - DirectX® 12
    Sound Card
    Intel 2 Channel High Def. Audio + SoundBlaster™ Cinema 2 & Realtek
    Monitor(s) Displays
    Optimus Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080)
    Screen Resolution
    Full HD IPS display (1920 x 1080).
    Hard Drives
    4TB SSD (internal).
    1x 1TB & 1x 5TB external HDDs.
    Cooling
    STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
    Keyboard
    Logitech K800 wireless keyboard
    Mouse
    Logitech M705 wireless mouse
    Internet Speed
    Upto 100Mbps
    Browser
    Edge.
    Antivirus
    Windows Defender & MalwareBytes pro.

bluue

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It’s quite possible the update is either erroneously shown & not intended for your PC or has already been installed but is for some reason still showing.
I think it means I can leave it alone for now. Waiting for the next update to be pushed is it?
😉
 

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    3060Ti
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    Nvme,Samsung 980 pro
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Bastet

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I would block the update & await the next update.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    Laptop
    Manufacturer/Model
    PC Specialist Optimus VII V17-960 Gaming Laptop.
    CPU
    6th Gen Intel Core i7-6700HQ Quad Core processor.
    Memory
    16GB HyperX IMPACT 1600MHz SODIMM DDR3 (2 x 8GB)
    Graphics Card(s)
    NVIDIA® GeForce® GTX 960M - 2.0GB DDR5 Video RAM - DirectX® 12
    Sound Card
    Intel 2 Channel High Def. Audio + SoundBlaster™ Cinema 2 & Realtek
    Monitor(s) Displays
    Optimus Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080)
    Screen Resolution
    Full HD IPS display (1920 x 1080).
    Hard Drives
    4TB SSD (internal).
    1x 1TB & 1x 5TB external HDDs.
    Cooling
    STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
    Keyboard
    Logitech K800 wireless keyboard
    Mouse
    Logitech M705 wireless mouse
    Internet Speed
    Upto 100Mbps
    Browser
    Edge.
    Antivirus
    Windows Defender & MalwareBytes pro.

Brink

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In addition, you could try completely resetting Windows Update below to clear this.

 

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    Windows 11 Pro for Workstations
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    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
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    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
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    2 x Samsung Odyssey G75 27"
    Screen Resolution
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    Hard Drives
    1TB Samsung 980 PRO M.2,
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    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
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    Thermaltake Core P3 wall mounted
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    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Motorola MB8611 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S20 Ultra 5G phone
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    HP Spectre x360 2in1
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    i7-1065G7 3.9 GHz
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    16 GB LPDDR4-3200
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    Intel Iris Plus
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    Intel SST
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    13.3" 4K UWVA AMOLED multitouch
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    3840 x 2160
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Richard Chris

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le the update is either er
HI,bro.Hope we can find the problem soon~
My update automatically ends after 10% of progress, do you do the same?
I've done the same thing but didn't work out for me.
After reading the other posts, I've decided to leave it. After all, there may be another update coming this week.
I'll see if the problem is solved.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo
    Mouse
    Logitech M590
    Browser
    Edge & Chrome & Firefox
    Antivirus
    Kaspersky Internet Security

Bastet

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I've done the same thing but didn't work out for me.
After reading the other posts, I've decided to leave it. After all, there may be another update coming this week.
I'll see if the problem is solved.
Blocking the update should work using the tool I mentioned.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    Laptop
    Manufacturer/Model
    PC Specialist Optimus VII V17-960 Gaming Laptop.
    CPU
    6th Gen Intel Core i7-6700HQ Quad Core processor.
    Memory
    16GB HyperX IMPACT 1600MHz SODIMM DDR3 (2 x 8GB)
    Graphics Card(s)
    NVIDIA® GeForce® GTX 960M - 2.0GB DDR5 Video RAM - DirectX® 12
    Sound Card
    Intel 2 Channel High Def. Audio + SoundBlaster™ Cinema 2 & Realtek
    Monitor(s) Displays
    Optimus Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080)
    Screen Resolution
    Full HD IPS display (1920 x 1080).
    Hard Drives
    4TB SSD (internal).
    1x 1TB & 1x 5TB external HDDs.
    Cooling
    STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
    Keyboard
    Logitech K800 wireless keyboard
    Mouse
    Logitech M705 wireless mouse
    Internet Speed
    Upto 100Mbps
    Browser
    Edge.
    Antivirus
    Windows Defender & MalwareBytes pro.

oppyusa

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I have had the error for 5 days. I have done a full manual reset of windows update with no luck. The item downloads and fails at 20% install. I seen have in other forums that others have installed this update with no problem. I have put my efforts into the Microsoft forum.
 

My Computer

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  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer
    CPU
    i7

Brink

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I have had the error for 5 days. I have done a full manual reset of windows update with no luck. The item downloads and fails at 20% install. I seen have in other forums that others have installed this update with no problem. I have put my efforts into the Microsoft forum.

Hello, :-)

If you haven't already, you could try doing a repair install of Windows 11.

 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 980 PRO M.2,
    1TB Samsung 970 EVO Plus M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Motorola MB8611 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S20 Ultra 5G phone
  • Operating System
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 2in1
    CPU
    i7-1065G7 3.9 GHz
    Memory
    16 GB LPDDR4-3200
    Graphics card(s)
    Intel Iris Plus
    Sound Card
    Intel SST
    Monitor(s) Displays
    13.3" 4K UWVA AMOLED multitouch
    Screen Resolution
    3840 x 2160
    Hard Drives
    512 GB PCIe NVMe M.2 SSD
    Browser
    Google Chrome
    Antivirus
    Windows Defender and Malwarebytes Premium

torchwood

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not sure if its changed, - but Stack package updates were only released to a Sub Set of users
and as far as i know there is not a specific identifier.
if you check your DISM log and you see an error message with a CONX identifyer, i suspect this is the reason

Error CONX ApphelpDebug: ERROR,ApphelpChpeModSettingsFromQueryResult,872,SdbQueryResults was null or not the correct size.
 

My Computer

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  • OS
    w7/10/11ip
    Computer type
    Laptop
    Manufacturer/Model
    hp probook 450 g8
    CPU
    i5 11th gen

oppyusa

New member
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Windows 11
My DISM log has no CONX errors. I did not try a repair install as I am on the Insider Dev channel. I will need to make some kind of repair media.

The repair installation may be the only option.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer
    CPU
    i7
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