Solved Just converted to Windows 11, but getting Blue Screen of Death


Referring to Post #15
(Sorry for the wait, It was getting late and I had to get to sleep for work tomorrow/today)

The first command line worked, but I could not get the next two lines to work (the ones that started with Dism)
The HKEY command line did work.

See attached pics. I kept getting a 87 Error, the same exact error for both Dism command lines. I even tried deleting the space between the DISM and the /Image just in case I was looking at it incorrectly.

Thanks
 

Attachments

  • BSOD Image C commands.JPG
    BSOD Image C commands.JPG
    91.3 KB · Views: 2
  • BSOD Hkey command.JPG
    BSOD Hkey command.JPG
    114 KB · Views: 3

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Self Built
    CPU
    Intel Core i7 8700
    Motherboard
    ASUSTeK ROG STRIX Z370-H
    Memory
    32 GB DDR3
    Graphics Card(s)
    Nvidia GeForce GTX 1060
    Monitor(s) Displays
    ASUS (Dual Monitor)
    Screen Resolution
    1920 x 1280
    Hard Drives
    Samsung SSD 850 EVD 500GB
    Internet Speed
    400 Mbps (Spectrum)
    Browser
    Google Chrome
    Antivirus
    Malware Bytes (Free Version)
The commands displayed imageC: instead of image:C:

Please try them again to see if they run with or without error codes.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Wait, I think I figured it out, I will try again :)
I wish I could copy and paste...lol.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Self Built
    CPU
    Intel Core i7 8700
    Motherboard
    ASUSTeK ROG STRIX Z370-H
    Memory
    32 GB DDR3
    Graphics Card(s)
    Nvidia GeForce GTX 1060
    Monitor(s) Displays
    ASUS (Dual Monitor)
    Screen Resolution
    1920 x 1280
    Hard Drives
    Samsung SSD 850 EVD 500GB
    Internet Speed
    400 Mbps (Spectrum)
    Browser
    Google Chrome
    Antivirus
    Malware Bytes (Free Version)
You can't see it from the enclosed pic, but, I ran the first command on the list just in case, then ran the other two Dism commands. I got a different error though.
 

Attachments

  • BSOD Image C Command 2.JPG
    BSOD Image C Command 2.JPG
    73.5 KB · Views: 2

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Self Built
    CPU
    Intel Core i7 8700
    Motherboard
    ASUSTeK ROG STRIX Z370-H
    Memory
    32 GB DDR3
    Graphics Card(s)
    Nvidia GeForce GTX 1060
    Monitor(s) Displays
    ASUS (Dual Monitor)
    Screen Resolution
    1920 x 1280
    Hard Drives
    Samsung SSD 850 EVD 500GB
    Internet Speed
    400 Mbps (Spectrum)
    Browser
    Google Chrome
    Antivirus
    Malware Bytes (Free Version)
If these dism commands run without errors in Windows RE then run:

DISM /Image:C:/Set-OSUninstallWindow /Value:60

The commands were checked for this tutorial:



Type:
notepad
notepad
notepad

Search for:
%systemroot%\Minidump
%systemroot%\memory.dmp
%systemroot%\LiveKernelReports

save to notepad > save to a flash drive > upload into this thread


Run startup repair > if it creates a srttrail > post a share link




Indicate whether there is an option to uninstall updates or go back:

 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Heading to bed > will check the thread later in the day
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Not a problem, thanks for your help. I will try to get these posted before I get ready for work.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Self Built
    CPU
    Intel Core i7 8700
    Motherboard
    ASUSTeK ROG STRIX Z370-H
    Memory
    32 GB DDR3
    Graphics Card(s)
    Nvidia GeForce GTX 1060
    Monitor(s) Displays
    ASUS (Dual Monitor)
    Screen Resolution
    1920 x 1280
    Hard Drives
    Samsung SSD 850 EVD 500GB
    Internet Speed
    400 Mbps (Spectrum)
    Browser
    Google Chrome
    Antivirus
    Malware Bytes (Free Version)
Last post before I get ready for work, I work from home so I will see what I can do at lunchtime.

When I ready your post, I realized I missed a step, so I looked over the instructions again and found that I am indeed able to get into safe mode, but, when I try to get into safe mode with networking, it crashes again with the same BSOD as before, but it should make saving files much easier.

When I ran the first dump (minidump), It would not allow me to, but the memory dump worked, but, it just gave me 750MB of gibberish. When I look on the bottom of the notepad, it says ANSI, is there a way to save this so that it's readable to you? I gave an example of what I see on the notepad.
 

Attachments

  • Memory Dump Results.JPG
    Memory Dump Results.JPG
    83.9 KB · Views: 1

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Self Built
    CPU
    Intel Core i7 8700
    Motherboard
    ASUSTeK ROG STRIX Z370-H
    Memory
    32 GB DDR3
    Graphics Card(s)
    Nvidia GeForce GTX 1060
    Monitor(s) Displays
    ASUS (Dual Monitor)
    Screen Resolution
    1920 x 1280
    Hard Drives
    Samsung SSD 850 EVD 500GB
    Internet Speed
    400 Mbps (Spectrum)
    Browser
    Google Chrome
    Antivirus
    Malware Bytes (Free Version)
Still new to this Google Drive thing, let me know if this doesn't work.

Like I said, the file looks like gibberish, so if I need to do something to it on my end to make it more readable, please let me know.

Thanks

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Self Built
    CPU
    Intel Core i7 8700
    Motherboard
    ASUSTeK ROG STRIX Z370-H
    Memory
    32 GB DDR3
    Graphics Card(s)
    Nvidia GeForce GTX 1060
    Monitor(s) Displays
    ASUS (Dual Monitor)
    Screen Resolution
    1920 x 1280
    Hard Drives
    Samsung SSD 850 EVD 500GB
    Internet Speed
    400 Mbps (Spectrum)
    Browser
    Google Chrome
    Antivirus
    Malware Bytes (Free Version)
If there is any way to salvage Windows 11 since I can see it in safe mode, I'd like to do that, but if all else fails, I can always go wipe it and go back to Windows 10.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Self Built
    CPU
    Intel Core i7 8700
    Motherboard
    ASUSTeK ROG STRIX Z370-H
    Memory
    32 GB DDR3
    Graphics Card(s)
    Nvidia GeForce GTX 1060
    Monitor(s) Displays
    ASUS (Dual Monitor)
    Screen Resolution
    1920 x 1280
    Hard Drives
    Samsung SSD 850 EVD 500GB
    Internet Speed
    400 Mbps (Spectrum)
    Browser
    Google Chrome
    Antivirus
    Malware Bytes (Free Version)
No. That's not what I asked for, it's the file C:\Windows\Memory.dmp that I want, not a txt file.
 

My Computer

System One

  • OS
    Windows
If there is any way to salvage Windows 11 since I can see it in safe mode, I'd like to do that, but if all else fails, I can always go wipe it and go back to Windows 10.
What do you mean salvage do you mean recover your personal files?

Can you boot your computer into Safe Mode?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
It took me awhile to figure out, but I can boot into safe mode. When I go safe mode with networking, it crashes.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Self Built
    CPU
    Intel Core i7 8700
    Motherboard
    ASUSTeK ROG STRIX Z370-H
    Memory
    32 GB DDR3
    Graphics Card(s)
    Nvidia GeForce GTX 1060
    Monitor(s) Displays
    ASUS (Dual Monitor)
    Screen Resolution
    1920 x 1280
    Hard Drives
    Samsung SSD 850 EVD 500GB
    Internet Speed
    400 Mbps (Spectrum)
    Browser
    Google Chrome
    Antivirus
    Malware Bytes (Free Version)
Uninstall network card driver then try booting normal mode.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Okay, here goes. And when I got into safe mode, I was able to find the minidump folder as well.

Minidump folder
Minidump - Google Drive

Memory.dmp file
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Self Built
    CPU
    Intel Core i7 8700
    Motherboard
    ASUSTeK ROG STRIX Z370-H
    Memory
    32 GB DDR3
    Graphics Card(s)
    Nvidia GeForce GTX 1060
    Monitor(s) Displays
    ASUS (Dual Monitor)
    Screen Resolution
    1920 x 1280
    Hard Drives
    Samsung SSD 850 EVD 500GB
    Internet Speed
    400 Mbps (Spectrum)
    Browser
    Google Chrome
    Antivirus
    Malware Bytes (Free Version)

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Self Built
    CPU
    Intel Core i7 8700
    Motherboard
    ASUSTeK ROG STRIX Z370-H
    Memory
    32 GB DDR3
    Graphics Card(s)
    Nvidia GeForce GTX 1060
    Monitor(s) Displays
    ASUS (Dual Monitor)
    Screen Resolution
    1920 x 1280
    Hard Drives
    Samsung SSD 850 EVD 500GB
    Internet Speed
    400 Mbps (Spectrum)
    Browser
    Google Chrome
    Antivirus
    Malware Bytes (Free Version)
I could not roll back drivers, so I disabled the devices, and then the system came up. Of course, now I have no internet :)

Am I going to have to buy a new network card? I
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Self Built
    CPU
    Intel Core i7 8700
    Motherboard
    ASUSTeK ROG STRIX Z370-H
    Memory
    32 GB DDR3
    Graphics Card(s)
    Nvidia GeForce GTX 1060
    Monitor(s) Displays
    ASUS (Dual Monitor)
    Screen Resolution
    1920 x 1280
    Hard Drives
    Samsung SSD 850 EVD 500GB
    Internet Speed
    400 Mbps (Spectrum)
    Browser
    Google Chrome
    Antivirus
    Malware Bytes (Free Version)
Visit network card manufacturer website to download the newest version of driver.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
I can't seem to find drivers for my card for Windows 11, so I am just going to buy a new card. I guess that's what I get for not being picky with my network adapters. I should be good from here, which is what I said last time :wink: but the computer is up and running sans internet. Thanks to everyone who helped me with this, and thanks for your endless patience. If I run into any problems, I'll open a new thread.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Self Built
    CPU
    Intel Core i7 8700
    Motherboard
    ASUSTeK ROG STRIX Z370-H
    Memory
    32 GB DDR3
    Graphics Card(s)
    Nvidia GeForce GTX 1060
    Monitor(s) Displays
    ASUS (Dual Monitor)
    Screen Resolution
    1920 x 1280
    Hard Drives
    Samsung SSD 850 EVD 500GB
    Internet Speed
    400 Mbps (Spectrum)
    Browser
    Google Chrome
    Antivirus
    Malware Bytes (Free Version)
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