Black Screen of Death while gaming.


Drose21

Member
Local time
9:42 PM
Posts
17
OS
Windows 11
I currently have a system less than one year old and it keeps black screening and hard crashing the entire windows system while I am actively playing Path of Exile 2. This has been occurring for a little over a week now. My system specifications will be included below. I have tried googling every possible event log code and to no avail have I managed to solve this so yesterday I did a clean install of Windows 11 thinking it may help but again it has not succeeded in this. I also made sure to grab all my updated drivers form the manufactures sites. AMD, ASRock, ECT. Please answer me asap if possible and I will monitor this thread actively. Thank you in advance! Attached is my V2 log colector file along with a link to it on OneDrive as well.

Link for viewing V2 log collector file on OneDrive here - DESKTOP-85G04H3-(2025-03-15_22-27-26).zip
Computer: MicroElectronics G517

CPU: AMD Ryzen 7 5800X3D (Vermeer-X, VMR-B2)
3400 MHz (34.00x100.0) @ 3593 MHz (36.00x99.8)
Motherboard: ASRock B550M-C
BIOS: P2.90B, 07/28/2023
Chipset: AMD B550 (Promontory PROM19 C/C1)
Memory: 65536 MBytes @ 1796 MHz, 18-22-22-42
- 16384 MB PC28800 DDR4 SDRAM - Corsair CMK32GX4M2D3600C18
- 16384 MB PC28800 DDR4 SDRAM - Corsair CMK32GX4M2D3600C18
- 16384 MB PC28800 DDR4 SDRAM - Corsair CMK32GX4M2D3600C18
- 16384 MB PC28800 DDR4 SDRAM - Corsair CMK32GX4M2D3600C18
Graphics: AMD Radeon RX 7600 (Navi33 XL) [ASRock]
AMD Radeon RX 7600, 8192 MB GDDR6 SDRAM
Drive: PCIe SSD, 488.4 GB, NVMe
Drive: ST1000LM035-1RK172, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s <-> USB
Sound: ATI/AMD Navi3x - High Definition Audio Controller
Sound: AMD Family 17h/19h - HD Audio Controller
Network: RealTek Semiconductor RTL8168/8111 PCI-E Gigabit Ethernet NIC
Network: Intel Dual Band Wireless-AC 3168
OS: Microsoft Windows 11 Home (x64) Build 26100.3476 (24H2)
 
Windows Build/Version
Windows 11 Version 24H2 (OS Build 26.100.3476)

Attachments

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    MicroElectronics G517
    CPU
    AMD Ryzen 7 5800X3D (Vermeer-X, VMR-B2)
    Motherboard
    ASRock B550M-C | BIOS: P2.90B, 07/28/2023 | Chipset: AMD B550 (Promontory PROM19 C/C1)
    Memory
    65536 MBytes @ 1796 MHz, 18-22-22-42 | 16384 MB PC28800 DDR4 SDRAM - Corsair CMK32GX4M2D3600C18
    Graphics Card(s)
    AMD Radeon RX 7600 (Navi33 XL) [ASRock]
    Sound Card
    ATI/AMD Navi3x - High Definition Audio Controller | AMD Family 17h/19h - HD Audio Controller
    Monitor(s) Displays
    ASUS AUS270E | VG279QR
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe SSD, 488.4 GB, NVMe | ST1000LM035-1RK172, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s <-> USB
    Mouse
    Logitech G502 HERO Gaming Mouse
Please perform the following steps:


1) The BIOS Version/Date American Megatrends International, LLC. P2.90B, 7/28/2023

Upgrade the BIOS: 2.90B > 3.40





2) Run Tuneup plus > post a share link

https://www.tenforums.com/attachmen...-files-use-bsod-debugging-tuneup_plus_log.zip

Batch files for use in BSOD debugging - Windows 10 Help Forums

Batch files for use in BSOD debugging - Windows 10 Help Forums





3) Create a new restore point:

Create System Restore Point in Windows 10




Please include all recently attached / detached drives (USB) for testing

4) Run Sea Tools Long generic test (all drives) > post images or share links

https://www.seagate.com/content/dam...ds/seatools/_shared/downloads/100869623_B.pdf

https://www.seagate.com/content/dam...shared/downloads/SeaToolsWindowsInstaller.exe




5) Run HD Tune (all drives) (run an old version so that it produces results for the whole drive)
HD Tune website

a) Health
b) Full error scan




6) Open administrative command prompt and copy and paste:

chkdsk /b /v

Run these chkdsk switches on all drives using the syntax: chkdsk /b /v C: or chkdsk /b /v D: or chkdsk /b /v E: etc.

Make sure that the windows drive runs overnight while sleeping.

C:\WINDOWS\system32>chkdsk /b /v
The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: Y

Reboot as needed.




7) After completing all chkdsk /b /v run:

https://www.tenforums.com/attachmen...-files-use-bsod-debugging-chkdskfromevent.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Batch files for use in BSOD debugging - Windows 10 Help Forums





Make sure that this runs only after the prior three steps for each drive.

8) Run HD Sentinel (all drives) > post images or share links (do not run until posting results for each steps 4, 5, 6, and 7)

Hard Disk Sentinel - HDD health and temperature monitoring
a) Overview
b) Temperature
c) SMART



9) Please make sure that all of the above steps are performed in sequence

These steps / tests can be performed overnight while sleeping:

a) Sea Tools Long generic test
b) HD Tune Full error scan
c) Chkdsk /b /v



10) Run gather_additional_dump_files > post a share link












Code:
------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 245.8 GB
Total Space: 476.2 GB
File System: NTFS
      Model: PCIe SSD

      Drive: E:
 Free Space: 311.3 GB
Total Space: 953.9 GB
File System: NTFS
      Model: Seagate FireCuda HDD SCSI Disk Device


Model    General UDisk USB Device
Size    29.29 GB (31,453,470,720 bytes)
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Thank you for your time writing all this information out for me. I will start doing all this now.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    MicroElectronics G517
    CPU
    AMD Ryzen 7 5800X3D (Vermeer-X, VMR-B2)
    Motherboard
    ASRock B550M-C | BIOS: P2.90B, 07/28/2023 | Chipset: AMD B550 (Promontory PROM19 C/C1)
    Memory
    65536 MBytes @ 1796 MHz, 18-22-22-42 | 16384 MB PC28800 DDR4 SDRAM - Corsair CMK32GX4M2D3600C18
    Graphics Card(s)
    AMD Radeon RX 7600 (Navi33 XL) [ASRock]
    Sound Card
    ATI/AMD Navi3x - High Definition Audio Controller | AMD Family 17h/19h - HD Audio Controller
    Monitor(s) Displays
    ASUS AUS270E | VG279QR
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe SSD, 488.4 GB, NVMe | ST1000LM035-1RK172, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s <-> USB
    Mouse
    Logitech G502 HERO Gaming Mouse
I'm kind of uncomfortable updating the bios as I've never done one before. I get the idea of how. I just really don't want to rick bricking my motherboard. Is it absolutely necessary? If so, any words of advice beforehand. I have a standard USB flash drive. I'm worried about using it though because it wasn't working for the fresh windows install I had to use another cause this one kept saying some drivers were missing and wouldn't even start the windows 11 install process. However, the other USB which I know is good doesn't support FAT32. Only ExFAT and NTFS. Thank you again in advance!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    MicroElectronics G517
    CPU
    AMD Ryzen 7 5800X3D (Vermeer-X, VMR-B2)
    Motherboard
    ASRock B550M-C | BIOS: P2.90B, 07/28/2023 | Chipset: AMD B550 (Promontory PROM19 C/C1)
    Memory
    65536 MBytes @ 1796 MHz, 18-22-22-42 | 16384 MB PC28800 DDR4 SDRAM - Corsair CMK32GX4M2D3600C18
    Graphics Card(s)
    AMD Radeon RX 7600 (Navi33 XL) [ASRock]
    Sound Card
    ATI/AMD Navi3x - High Definition Audio Controller | AMD Family 17h/19h - HD Audio Controller
    Monitor(s) Displays
    ASUS AUS270E | VG279QR
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe SSD, 488.4 GB, NVMe | ST1000LM035-1RK172, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s <-> USB
    Mouse
    Logitech G502 HERO Gaming Mouse
Please open a separate thread for the BIOS so that members using Asrock can guide you.

Continue with the next steps.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
The computer has a problematic drive.

Please test all drives.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
an add on to the good advise above.
please check the reliability monitor.
control panel > security and maintenance > maintenance > reliability monitor

this may give you a an idea what drive is playing up.
best of luck, Steve ..
 

My Computers

System One System Two

  • OS
    .. Debian 13 'Testing' .. Windows 11 24H2 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4 3200
    Graphics Card(s)
    Ryzen 7 5825u
    Sound Card
    RealTek
    Monitor(s) Displays
    24" HP AiO
    Hard Drives
    1TB WD Blue SN580 M2 SSD Partitioned.
    2x 1TB USB HDD External Backup/Storage.
    Internet Speed
    900MB full fibre
    Browser
    Firefox ESR & Thunderbird
    Antivirus
    ClamAV TK
    Other Info
    Mainly Open Source Software
  • Operating System
    Ubuntu 22.04.5 LTS
    Computer type
    Laptop
    Manufacturer/Model
    Dell 13" Latitude 2017
    CPU
    i5 7200u
    Motherboard
    Dell
    Memory
    16GB DDR4
    Graphics card(s)
    Intel
    Sound Card
    Intel
    Monitor(s) Displays
    13" Dell Laptop
    Hard Drives
    250GB Crucial 2.5" SSD
    Mouse
    Gerenic 3 button
    Internet Speed
    WiFi only
    Browser
    FireFox
    Antivirus
    ClamAV TK
    Other Info
    Mainly Open Source Software
Code:
 Microsoft Windows 11 Home  Version 24H2 (OS Build 26100.3476)
 
==================================================================

    Started on Sun 03/16/2025 at 16:51:22.91
    
        [SFC /ScanNow]
    
Beginning system scan.  This process will take some time.

Results:
 
Windows Resource Protection did not find any integrity violations.
 
==================================================================

    Started on Sun 03/16/2025 at 16:52:29.04

        [DISM /online /cleanup-image /ScanHealth]

Deployment Image Servicing and Management tool
Version: 10.0.26100.1150

Image Version: 10.0.26100.3476
 
No component store corruption detected.

The operation completed successfully.
 
==================================================================

    Started on Sun 03/16/2025 at 16:53:42.51

        [DISM /online /cleanup-image /RestoreHealth]

Deployment Image Servicing and Management tool
Version: 10.0.26100.1150

Image Version: 10.0.26100.3476
 
The restore operation completed successfully.

The operation completed successfully.
 
==================================================================

The second "SFC /ScanNow" was skipped, as the first output the following:

Windows Resource Protection did not find any integrity violations.
 
==================================================================

    Started on Sun 03/16/2025 at 16:54:43.82

        [ChkDsk /Scan] 
 
The type of the file system is NTFS.
 
Stage 1: Examining basic file system structure ...
347392 file records processed.                                                       
File verification completed.
Phase duration (File record verification): 2.65 seconds.
11186 large file records processed.                                   
Phase duration (Orphan file record recovery): 5.84 milliseconds.
0 bad file records processed.                                     
Phase duration (Bad file record checking): 0.03 milliseconds.
 
Stage 2: Examining file name linkage ...
1809 reparse records processed.                                     
475562 index entries processed.                                                       
Index verification completed.
Phase duration (Index verification): 5.59 seconds.
0 unindexed files scanned.                                       
Phase duration (Orphan reconnection): 205.32 milliseconds.
0 unindexed files recovered to lost and found.                   
Phase duration (Orphan recovery to lost and found): 0.10 milliseconds.
1809 reparse records processed.                                     
Phase duration (Reparse point and Object ID verification): 4.50 milliseconds.
 
Stage 3: Examining security descriptors ...
Security descriptor verification completed.
Phase duration (Security descriptor verification): 43.05 milliseconds.
64086 data files processed.                                           
Phase duration (Data attribute verification): 0.04 milliseconds.
CHKDSK is verifying Usn Journal...
34467616 USN bytes processed.                                                           
Usn Journal verification completed.
Phase duration (USN journal verification): 80.68 milliseconds.

Windows has scanned the file system and found no problems.

No further action is required.
 
487606271 KB total disk space.
232312564 KB in 257677 files.
180072 KB in 64087 indexes.
0 KB in bad sectors.
466835 KB in use by the system.
65536 KB occupied by the log file.
254646800 KB available on disk.
 
4096 bytes in each allocation unit.
121901567 total allocation units on disk.
63661700 allocation units available on disk.
Total duration: 8.59 seconds (8591 ms).
 
==================================================================
 
    Started on Sun 03/16/2025 at 16:54:58.14
 
 
==================================================================
 
        [Set AutoReboot = False]
 
==================================================================
 
 
==================================================================
 
 
==================================================================

        [Set DebugInfoType = 7]

==================================================================
 
 
==================================================================

        [WMIC PageFile list]

 
==================================================================
 
 
==================================================================

        [Set AutomaticManagedPagefile = True]

==================================================================
 
 
==================================================================

        [BcdEdit /enum {badmemory}]

RAM Defects
-----------
identifier              {badmemory}
isolatedcontext         Yes
 
==================================================================

    Finished on Sun 03/16/2025 at 16:54:58.53
    It took 3 minutes and 36 seconds to complete the operations.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    MicroElectronics G517
    CPU
    AMD Ryzen 7 5800X3D (Vermeer-X, VMR-B2)
    Motherboard
    ASRock B550M-C | BIOS: P2.90B, 07/28/2023 | Chipset: AMD B550 (Promontory PROM19 C/C1)
    Memory
    65536 MBytes @ 1796 MHz, 18-22-22-42 | 16384 MB PC28800 DDR4 SDRAM - Corsair CMK32GX4M2D3600C18
    Graphics Card(s)
    AMD Radeon RX 7600 (Navi33 XL) [ASRock]
    Sound Card
    ATI/AMD Navi3x - High Definition Audio Controller | AMD Family 17h/19h - HD Audio Controller
    Monitor(s) Displays
    ASUS AUS270E | VG279QR
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe SSD, 488.4 GB, NVMe | ST1000LM035-1RK172, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s <-> USB
    Mouse
    Logitech G502 HERO Gaming Mouse
Screenshot 2025-03-16 181315.webpScreenshot 2025-03-16 181331.webpScreenshot 2025-03-16 181340.webpScreenshot 2025-03-16 181349.webpScreenshot 2025-03-16 201256.webp
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    MicroElectronics G517
    CPU
    AMD Ryzen 7 5800X3D (Vermeer-X, VMR-B2)
    Motherboard
    ASRock B550M-C | BIOS: P2.90B, 07/28/2023 | Chipset: AMD B550 (Promontory PROM19 C/C1)
    Memory
    65536 MBytes @ 1796 MHz, 18-22-22-42 | 16384 MB PC28800 DDR4 SDRAM - Corsair CMK32GX4M2D3600C18
    Graphics Card(s)
    AMD Radeon RX 7600 (Navi33 XL) [ASRock]
    Sound Card
    ATI/AMD Navi3x - High Definition Audio Controller | AMD Family 17h/19h - HD Audio Controller
    Monitor(s) Displays
    ASUS AUS270E | VG279QR
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe SSD, 488.4 GB, NVMe | ST1000LM035-1RK172, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s <-> USB
    Mouse
    Logitech G502 HERO Gaming Mouse
HDTune_Error_Scan_Seagate_FireCuda_HDD.webpHDTune_Error_Scan__USB.webpHDTune_Error_Scan_General_UDisk.webpHDTune_Error_Scan_General_UDisk2.webpHDTune_Error_Scan_NVMe____PCIe_SSD.webp
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    MicroElectronics G517
    CPU
    AMD Ryzen 7 5800X3D (Vermeer-X, VMR-B2)
    Motherboard
    ASRock B550M-C | BIOS: P2.90B, 07/28/2023 | Chipset: AMD B550 (Promontory PROM19 C/C1)
    Memory
    65536 MBytes @ 1796 MHz, 18-22-22-42 | 16384 MB PC28800 DDR4 SDRAM - Corsair CMK32GX4M2D3600C18
    Graphics Card(s)
    AMD Radeon RX 7600 (Navi33 XL) [ASRock]
    Sound Card
    ATI/AMD Navi3x - High Definition Audio Controller | AMD Family 17h/19h - HD Audio Controller
    Monitor(s) Displays
    ASUS AUS270E | VG279QR
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe SSD, 488.4 GB, NVMe | ST1000LM035-1RK172, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s <-> USB
    Mouse
    Logitech G502 HERO Gaming Mouse
Additional dump files attached below
 

Attachments

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    MicroElectronics G517
    CPU
    AMD Ryzen 7 5800X3D (Vermeer-X, VMR-B2)
    Motherboard
    ASRock B550M-C | BIOS: P2.90B, 07/28/2023 | Chipset: AMD B550 (Promontory PROM19 C/C1)
    Memory
    65536 MBytes @ 1796 MHz, 18-22-22-42 | 16384 MB PC28800 DDR4 SDRAM - Corsair CMK32GX4M2D3600C18
    Graphics Card(s)
    AMD Radeon RX 7600 (Navi33 XL) [ASRock]
    Sound Card
    ATI/AMD Navi3x - High Definition Audio Controller | AMD Family 17h/19h - HD Audio Controller
    Monitor(s) Displays
    ASUS AUS270E | VG279QR
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe SSD, 488.4 GB, NVMe | ST1000LM035-1RK172, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s <-> USB
    Mouse
    Logitech G502 HERO Gaming Mouse
Nice progress.



Please open administrative command prompt and copy and paste:

dism /online /add-capability /capabilityname:WMIC~~~~

Post a share link.


Rerun Tuneup plus > post a share link
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Nice progress.



Please open administrative command prompt and copy and paste:

dism /online /add-capability /capabilityname:WMIC~~~~

Post a share link.


Rerun Tuneup plus > post a share link
Code:
 Microsoft Windows 11 Home  Version 24H2 (OS Build 26100.3476)
 
==================================================================

    Started on Mon 03/17/2025 at  0:13:58.48
    
        [SFC /ScanNow]
    
Beginning system scan.  This process will take some time.

Results:
 
Windows Resource Protection did not find any integrity violations.
 
==================================================================

    Started on Mon 03/17/2025 at  0:14:55.65

        [DISM /online /cleanup-image /ScanHealth]

Deployment Image Servicing and Management tool
Version: 10.0.26100.1150

Image Version: 10.0.26100.3476
 
No component store corruption detected.

The operation completed successfully.
 
==================================================================

    Started on Mon 03/17/2025 at  0:15:57.07

        [DISM /online /cleanup-image /RestoreHealth]

Deployment Image Servicing and Management tool
Version: 10.0.26100.1150

Image Version: 10.0.26100.3476
 
The restore operation completed successfully.

The operation completed successfully.
 
==================================================================

The second "SFC /ScanNow" was skipped, as the first output the following:

Windows Resource Protection did not find any integrity violations.
 
==================================================================

    Started on Mon 03/17/2025 at  0:16:50.17

        [ChkDsk /Scan] 
 
The type of the file system is NTFS.
 
Stage 1: Examining basic file system structure ...
589056 file records processed.                                                       
File verification completed.
Phase duration (File record verification): 3.56 seconds.
11222 large file records processed.                                   
Phase duration (Orphan file record recovery): 6.21 milliseconds.
0 bad file records processed.                                     
Phase duration (Bad file record checking): 0.04 milliseconds.
 
Stage 2: Examining file name linkage ...
1825 reparse records processed.                                     
731920 index entries processed.                                                       
Index verification completed.
Phase duration (Index verification): 6.74 seconds.
0 unindexed files scanned.                                       
Phase duration (Orphan reconnection): 397.52 milliseconds.
0 unindexed files recovered to lost and found.                   
Phase duration (Orphan recovery to lost and found): 0.07 milliseconds.
1825 reparse records processed.                                     
Phase duration (Reparse point and Object ID verification): 5.25 milliseconds.
 
Stage 3: Examining security descriptors ...
Security descriptor verification completed.
Phase duration (Security descriptor verification): 43.52 milliseconds.
71433 data files processed.                                           
Phase duration (Data attribute verification): 0.04 milliseconds.
CHKDSK is verifying Usn Journal...
35071664 USN bytes processed.                                                           
Usn Journal verification completed.
Phase duration (USN journal verification): 73.43 milliseconds.

Windows has scanned the file system and found no problems.

No further action is required.
 
487606271 KB total disk space.
240159456 KB in 269444 files.
205936 KB in 71434 indexes.
0 KB in bad sectors.
709039 KB in use by the system.
65536 KB occupied by the log file.
246531840 KB available on disk.
 
4096 bytes in each allocation unit.
121901567 total allocation units on disk.
61632960 allocation units available on disk.
Total duration: 10.83 seconds (10837 ms).
 
==================================================================
 
    Started on Mon 03/17/2025 at  0:17:08.52
 
AutoReboot   
 
TRUE       
 
==================================================================
 
        [Set AutoReboot = False]
 
Updating property(s) of '\\DESKTOP-85G04H3\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 11 Home|C:\\WINDOWS|\\Device\\Harddisk0\\Partition3"'
Property(s) update successful.
==================================================================
 
AutoReboot   
 
FALSE       
 
==================================================================
 
DebugInfoType   
 
3             
 
==================================================================

        [Set DebugInfoType = 7]

Updating property(s) of '\\DESKTOP-85G04H3\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 11 Home|C:\\WINDOWS|\\Device\\Harddisk0\\Partition3"'
Property(s) update successful.
==================================================================
 
DebugInfoType   
 
7             
 
==================================================================

        [WMIC PageFile list]

AllocatedBaseSize=9216
CurrentUsage=284
Description=C:\pagefile.sys
InstallDate=20250314212904.462000-240
Name=C:\pagefile.sys
PeakUsage=293
Status=
TempPageFile=FALSE
 
==================================================================
 
AutomaticManagedPagefile   
 
TRUE                     
 
==================================================================

        [Set AutomaticManagedPagefile = True]

Updating property(s) of '\\DESKTOP-85G04H3\ROOT\CIMV2:Win32_ComputerSystem.Name="DESKTOP-85G04H3"'
Property(s) update successful.
==================================================================
 
AutomaticManagedPagefile   
 
TRUE                     
 
==================================================================

        [BcdEdit /enum {badmemory}]

RAM Defects
-----------
identifier              {badmemory}
isolatedcontext         Yes
 
==================================================================

    Finished on Mon 03/17/2025 at  0:17:10.08
    It took 3 minutes and 12 seconds to complete the operations.
 

Attachments

  • Screenshot 2025-03-17 001413.webp
    Screenshot 2025-03-17 001413.webp
    20.6 KB · Views: 1

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    MicroElectronics G517
    CPU
    AMD Ryzen 7 5800X3D (Vermeer-X, VMR-B2)
    Motherboard
    ASRock B550M-C | BIOS: P2.90B, 07/28/2023 | Chipset: AMD B550 (Promontory PROM19 C/C1)
    Memory
    65536 MBytes @ 1796 MHz, 18-22-22-42 | 16384 MB PC28800 DDR4 SDRAM - Corsair CMK32GX4M2D3600C18
    Graphics Card(s)
    AMD Radeon RX 7600 (Navi33 XL) [ASRock]
    Sound Card
    ATI/AMD Navi3x - High Definition Audio Controller | AMD Family 17h/19h - HD Audio Controller
    Monitor(s) Displays
    ASUS AUS270E | VG279QR
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe SSD, 488.4 GB, NVMe | ST1000LM035-1RK172, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s <-> USB
    Mouse
    Logitech G502 HERO Gaming Mouse
When available please update the progress with steps #7 chkdsk and #8 HD Sentinel.



Uninstall and reinstall the AMD GPU drivers using DDU








Code:
Name    AMD Radeon RX 7600
PNP Device ID    PCI\VEN_1002&DEV_7480&SUBSYS_53131849&REV_CF\6&B4BD595&0&00000019
Adapter Type    AMD Radeon Graphics Processor (0x7480), Advanced Micro Devices, Inc. compatible
Adapter Description    AMD Radeon RX 7600
Adapter RAM    (1,048,576) bytes
Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\u0413647.inf_amd64_d320f14af0da075c\B413137\atidx9loader64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0413647.inf_amd64_d320f14af0da075c\B413137\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0413647.inf_amd64_d320f14af0da075c\B413137\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0413647.inf_amd64_d320f14af0da075c\B413137\amdxc64.dll
Driver Version    32.0.13031.3015
INF File    oem58.inf (ati2mtag_Navi33 section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\U0413647.INF_AMD64_D320F14AF0DA075C\B413137\AMDKMDAG.SYS (32.0.13031.3015, 106.11 MB (111,263,168 bytes), 3/15/2025 3:05 PM)


Code:
Event[3380]
  Log Name: System
  Source: UASPStor
  Date: 2025-03-15T21:18:33.3640000Z
  Event ID: 129
  Task: None
  Level: Warning
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: DESKTOP-85G04H3
  Description:
Reset to device, \Device\RaidPort4, was issued.

Event[3381]
  Log Name: System
  Source: disk
  Date: 2025-03-15T21:18:33.5560000Z
  Event ID: 7
  Task: None
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: DESKTOP-85G04H3
  Description:
The device, \Device\Harddisk2\DR4, has a bad block.


Code:
Event[3355]
  Log Name: System
  Source: UASPStor
  Date: 2025-03-15T21:09:12.9230000Z
  Event ID: 129
  Task: None
  Level: Warning
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: DESKTOP-85G04H3
  Description:
Reset to device, \Device\RaidPort2, was issued.

Event[3356]
  Log Name: System
  Source: disk
  Date: 2025-03-15T21:09:12.9230000Z
  Event ID: 7
  Task: None
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: DESKTOP-85G04H3
  Description:
The device, \Device\Harddisk1\DR1, has a bad block.


Code:
Event[2647]
  Log Name: System
  Source: UASPStor
  Date: 2025-03-15T14:58:20.6340000Z
  Event ID: 129
  Task: None
  Level: Warning
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: DESKTOP-85G04H3
  Description:
Reset to device, \Device\RaidPort2, was issued.

Event[2648]
  Log Name: System
  Source: disk
  Date: 2025-03-15T14:58:20.6360000Z
  Event ID: 7
  Task: None
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: DESKTOP-85G04H3
  Description:
The device, \Device\Harddisk1\DR1, has a bad block.





Code:
amdkmdag.sys Tue Nov 14 14:56:11 2023 (6553DEEB)
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
When available please update the progress with steps #7 chkdsk and #8 HD Sentinel.



Uninstall and reinstall the AMD GPU drivers using DDU








Code:
Name    AMD Radeon RX 7600
PNP Device ID    PCI\VEN_1002&DEV_7480&SUBSYS_53131849&REV_CF\6&B4BD595&0&00000019
Adapter Type    AMD Radeon Graphics Processor (0x7480), Advanced Micro Devices, Inc. compatible
Adapter Description    AMD Radeon RX 7600
Adapter RAM    (1,048,576) bytes
Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\u0413647.inf_amd64_d320f14af0da075c\B413137\atidx9loader64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0413647.inf_amd64_d320f14af0da075c\B413137\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0413647.inf_amd64_d320f14af0da075c\B413137\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0413647.inf_amd64_d320f14af0da075c\B413137\amdxc64.dll
Driver Version    32.0.13031.3015
INF File    oem58.inf (ati2mtag_Navi33 section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\U0413647.INF_AMD64_D320F14AF0DA075C\B413137\AMDKMDAG.SYS (32.0.13031.3015, 106.11 MB (111,263,168 bytes), 3/15/2025 3:05 PM)


Code:
Event[3380]
  Log Name: System
  Source: UASPStor
  Date: 2025-03-15T21:18:33.3640000Z
  Event ID: 129
  Task: None
  Level: Warning
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: DESKTOP-85G04H3
  Description:
Reset to device, \Device\RaidPort4, was issued.

Event[3381]
  Log Name: System
  Source: disk
  Date: 2025-03-15T21:18:33.5560000Z
  Event ID: 7
  Task: None
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: DESKTOP-85G04H3
  Description:
The device, \Device\Harddisk2\DR4, has a bad block.


Code:
Event[3355]
  Log Name: System
  Source: UASPStor
  Date: 2025-03-15T21:09:12.9230000Z
  Event ID: 129
  Task: None
  Level: Warning
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: DESKTOP-85G04H3
  Description:
Reset to device, \Device\RaidPort2, was issued.

Event[3356]
  Log Name: System
  Source: disk
  Date: 2025-03-15T21:09:12.9230000Z
  Event ID: 7
  Task: None
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: DESKTOP-85G04H3
  Description:
The device, \Device\Harddisk1\DR1, has a bad block.


Code:
Event[2647]
  Log Name: System
  Source: UASPStor
  Date: 2025-03-15T14:58:20.6340000Z
  Event ID: 129
  Task: None
  Level: Warning
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: DESKTOP-85G04H3
  Description:
Reset to device, \Device\RaidPort2, was issued.

Event[2648]
  Log Name: System
  Source: disk
  Date: 2025-03-15T14:58:20.6360000Z
  Event ID: 7
  Task: None
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: DESKTOP-85G04H3
  Description:
The device, \Device\Harddisk1\DR1, has a bad block.





Code:
amdkmdag.sys Tue Nov 14 14:56:11 2023 (6553DEEB)
Stilll waiting for it to finish with the big drive the 1TB that's damaged I'm assuming.Screenshot 2025-03-17 004508.webp
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    MicroElectronics G517
    CPU
    AMD Ryzen 7 5800X3D (Vermeer-X, VMR-B2)
    Motherboard
    ASRock B550M-C | BIOS: P2.90B, 07/28/2023 | Chipset: AMD B550 (Promontory PROM19 C/C1)
    Memory
    65536 MBytes @ 1796 MHz, 18-22-22-42 | 16384 MB PC28800 DDR4 SDRAM - Corsair CMK32GX4M2D3600C18
    Graphics Card(s)
    AMD Radeon RX 7600 (Navi33 XL) [ASRock]
    Sound Card
    ATI/AMD Navi3x - High Definition Audio Controller | AMD Family 17h/19h - HD Audio Controller
    Monitor(s) Displays
    ASUS AUS270E | VG279QR
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe SSD, 488.4 GB, NVMe | ST1000LM035-1RK172, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s <-> USB
    Mouse
    Logitech G502 HERO Gaming Mouse
Please allow it run overnight while sleeping.

Additional drive tests can run as needed to find what was reported in the event log files.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Please allow it run overnight while sleeping.

Additional drive tests can run as needed to find what was reported in the event log files.
Okay so they both finished. The one for drive C: upon restart this morning and also last night before I went to bed this one finished as well. Going to run HD Sentinel on all drives now and update you when that's done.


Screenshot 2025-03-17 020733.webp
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    MicroElectronics G517
    CPU
    AMD Ryzen 7 5800X3D (Vermeer-X, VMR-B2)
    Motherboard
    ASRock B550M-C | BIOS: P2.90B, 07/28/2023 | Chipset: AMD B550 (Promontory PROM19 C/C1)
    Memory
    65536 MBytes @ 1796 MHz, 18-22-22-42 | 16384 MB PC28800 DDR4 SDRAM - Corsair CMK32GX4M2D3600C18
    Graphics Card(s)
    AMD Radeon RX 7600 (Navi33 XL) [ASRock]
    Sound Card
    ATI/AMD Navi3x - High Definition Audio Controller | AMD Family 17h/19h - HD Audio Controller
    Monitor(s) Displays
    ASUS AUS270E | VG279QR
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe SSD, 488.4 GB, NVMe | ST1000LM035-1RK172, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s <-> USB
    Mouse
    Logitech G502 HERO Gaming Mouse
Screenshot 2025-03-16 193122.webp

Also to add to my comment above it would only let me run checks on E:, and C:. As all others are not NTFS.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    MicroElectronics G517
    CPU
    AMD Ryzen 7 5800X3D (Vermeer-X, VMR-B2)
    Motherboard
    ASRock B550M-C | BIOS: P2.90B, 07/28/2023 | Chipset: AMD B550 (Promontory PROM19 C/C1)
    Memory
    65536 MBytes @ 1796 MHz, 18-22-22-42 | 16384 MB PC28800 DDR4 SDRAM - Corsair CMK32GX4M2D3600C18
    Graphics Card(s)
    AMD Radeon RX 7600 (Navi33 XL) [ASRock]
    Sound Card
    ATI/AMD Navi3x - High Definition Audio Controller | AMD Family 17h/19h - HD Audio Controller
    Monitor(s) Displays
    ASUS AUS270E | VG279QR
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe SSD, 488.4 GB, NVMe | ST1000LM035-1RK172, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s <-> USB
    Mouse
    Logitech G502 HERO Gaming Mouse
Screenshot 2025-03-17 073259.webpScreenshot 2025-03-17 073304.webpScreenshot 2025-03-17 073322.webpScreenshot 2025-03-17 073407.webpScreenshot 2025-03-17 073412.webpScreenshot 2025-03-17 073416.webp
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    MicroElectronics G517
    CPU
    AMD Ryzen 7 5800X3D (Vermeer-X, VMR-B2)
    Motherboard
    ASRock B550M-C | BIOS: P2.90B, 07/28/2023 | Chipset: AMD B550 (Promontory PROM19 C/C1)
    Memory
    65536 MBytes @ 1796 MHz, 18-22-22-42 | 16384 MB PC28800 DDR4 SDRAM - Corsair CMK32GX4M2D3600C18
    Graphics Card(s)
    AMD Radeon RX 7600 (Navi33 XL) [ASRock]
    Sound Card
    ATI/AMD Navi3x - High Definition Audio Controller | AMD Family 17h/19h - HD Audio Controller
    Monitor(s) Displays
    ASUS AUS270E | VG279QR
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe SSD, 488.4 GB, NVMe | ST1000LM035-1RK172, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s <-> USB
    Mouse
    Logitech G502 HERO Gaming Mouse
Just ran DDU and installed the latest AMD Drivers as well. Only thing I haven't done is update the bios still. Which I will do if you're still recommending it. System was previously hanging on restart and needed hard reboot to post into windows. Since I've done all these steps it now restarts. Have yet to see if Path of Exile 2 still has crashing issues. Let me know what to do next I'll be back around 11:30am EST. Thank you so very much Z.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    MicroElectronics G517
    CPU
    AMD Ryzen 7 5800X3D (Vermeer-X, VMR-B2)
    Motherboard
    ASRock B550M-C | BIOS: P2.90B, 07/28/2023 | Chipset: AMD B550 (Promontory PROM19 C/C1)
    Memory
    65536 MBytes @ 1796 MHz, 18-22-22-42 | 16384 MB PC28800 DDR4 SDRAM - Corsair CMK32GX4M2D3600C18
    Graphics Card(s)
    AMD Radeon RX 7600 (Navi33 XL) [ASRock]
    Sound Card
    ATI/AMD Navi3x - High Definition Audio Controller | AMD Family 17h/19h - HD Audio Controller
    Monitor(s) Displays
    ASUS AUS270E | VG279QR
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe SSD, 488.4 GB, NVMe | ST1000LM035-1RK172, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s <-> USB
    Mouse
    Logitech G502 HERO Gaming Mouse

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