KB5044380


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Jancux

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Windows 11
My laptop was completely up to date.
I have Open Shell installed!



Cumulative Update Preview for Windows 11 Version 23H2 for x64-based Systems (KB5044380)

I have just installed this update onto my Windows 11 Laptop.
The result was a Black Screen and basically an unusable system.
I managed, with difficulty, to restore the System back to the state before the update.
I have postponed Updates until this problem can be resolved.
Any assistance/advise would be much appreciated

Has anybody else reported problems with this update?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Xps 17 9720
No, I just received that update this morning, but haven't downloaded it or installed it yet. Guess I will put it on the shelf for a while. I looked it up and don't see that it's very useful. At least for me. Most users recommend that you don't install it and wait for the cumulative update.

This is suppose to be a optional update, but I don't see a way of opting out.
 

My Computers

System One System Two

  • OS
    Windows 11 Home, 23H2, 22631.4460
    Computer type
    Laptop
    Manufacturer/Model
    HP 15-dw0xx
    CPU
    Intel(R) Core(TM) i3-8145U CPU @ 2.10GHz 2.30 GHz
    Memory
    8GB
    Screen Resolution
    1366 x 768
    Hard Drives
    930 GB
    Keyboard
    Built In
    Mouse
    Wireless Logitech M325S
    Browser
    Chrome 126.0.6478.183
    Antivirus
    Windows Defender
    Other Info
    Cygwin64
  • Operating System
    Windows 10 Home, Version 22H2, Build19045.3693
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD E-300 with Radeon HD Graphics 1.30 GHz
    Memory
    10GB
    Graphics card(s)
    Radeon HD Graphics 1.30 GHz
    Sound Card
    Realtek
    Monitor(s) Displays
    15"
    Screen Resolution
    1280 x 1024
    Hard Drives
    700 GB
    Mouse
    Wireless
    Keyboard
    Wireless
    Browser
    Chrome
    Antivirus
    Windows Defender
    Other Info
    This computer is connected to my IC-735 radio.
Hi! I'm having the same issue here.

After the KB5044380 update, my explorer.exe has been stuck in a crash loop. I can't even open the settings, since it closes automatically after opening it. The taskbar is also missing. It won't even let me open the Windows using the Windows key. I can only open the task manager.

How did you manage to restore the system back to the state before the update, please?

I uninstalled the last update with cmd: wusa.exe /uninstall /kb:5044380 and it still didn't work.

Any advice would be really helpful! Thanks!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
It happened to me and I managed to do a system restore to a previous restore point. Restart the computer holding the shift key and I will restart giving you options. Select Advanced Repair and there is an option to go to a restore point. It takes around 5-7 minutes to complete.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
elliot315 said:
It happened to me and I managed to do a system restore to a previous restore point. Restart the computer holding the shift key and I will restart giving you options. Select Advanced Repair and there is an option to go to a restore point. It takes around 5-7 minutes to complete.
Click to expand...
Hi! So, I tried this, but holding the shift key while restarting doesn't give me this option (it goes directly to the Windows boot manager, where it gives me the option to start the windows 11, which is crashed, or to run a windows memory diagnostic).
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
elliot315 said:
It happened to me and I managed to do a system restore to a previous restore point. Restart the computer holding the shift key and I will restart giving you options. Select Advanced Repair and there is an option to go to a restore point. It takes around 5-7 minutes to complete.
Click to expand...
thea said:
Hi! So, I tried this, but holding the shift key while restarting doesn't give me this option (it goes directly to the Windows boot manager, where it gives me the option to start the windows 11, which is crashed, or to run a windows memory diagnostic).
Click to expand...
I tried again, holding the shift key from the shutting down to the restart and now it entered the boot menu. However, When I click on the Troubleshoot there isn't "Advanced options" or "Reset this PC".

I also tried reset through these two ways:
1) Recover to a previous date: windows key + R > rstrui >> However the only recover entry is after intalling the update
2) Pressing F8 while starting the PC. But there isn't a "remove latest quality update".
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
So I guess it's not just me battling with this POFS KB? I installed it manually and said successful. Windows update says not installed and wont download. Get the KB5044380 download error 0x80248014
Can't stand Microshaft. So glad I use macs at home. Windows is a POFS and always will be.
Trying to clean this up prior to getting a gold image of this machine.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo T16
    CPU
    (7
    Memory
    16G
Jancux said:
My laptop was completely up to date.
I have Open Shell installed!



Cumulative Update Preview for Windows 11 Version 23H2 for x64-based Systems (KB5044380)

I have just installed this update onto my Windows 11 Laptop.
The result was a Black Screen and basically an unusable system.
I managed, with difficulty, to restore the System back to the state before the update.
I have postponed Updates until this problem can be resolved.
Any assistance/advise would be much appreciated

Has anybody else reported problems with this update?
Click to expand...
Yea after install of KB5044380, I got a black screen. So I hit ctrl/alt/delete started run new task, control panel, Ran programs and features and uninstalled "ep_setup.exe" and Black Screen disappeared. Windows doesn't like us using certain apps and programs so they made it a problem to use. I can only use "ep_setup.exe" on windows before KB5044380. Any laptop that I updated to that release is having problems. I am trying to uninstall KB5044380 but am having much difficulty, it seems to be permanent even though settings gives the option. Hope this helps
 

My Computers

System One System Two

  • OS
    Windows 11 / Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    Clevo P870DM3-G / Alienware m18x r2 / GOBOXX SLM 17
    CPU
    I9-9900k
    Motherboard
    Intel Z170 (Skylake PCH-H)
    Memory
    32 GBytes Samsung (DDR4-2666 / PC4-21300)
    Graphics Card(s)
    NVIDIA GeForce GTX 1080 x 2
    Screen Resolution
    1920x1080
    Hard Drives
    ADATA SX8200PNP 1tb x 2
    PSU
    780W AC Adapter
    Browser
    Firefox
    Antivirus
    Defender
  • Operating System
    Win 11
    Computer type
    Laptop
    Manufacturer/Model
    Alienware m18x r2
    CPU
    I7-3920xm
    Memory
    32g samsung 1600mhz
    Graphics card(s)
    Nvidia P4000
    Screen Resolution
    1920x1080
    Hard Drives
    Intel S4510 1.92TB SATA 6Gb/s 2.5" Seagate BarraCuda ST2000LM010 2TBx3
    Fanxiang 512GB mSATA
    PSU
    330w
    Browser
    Firefox
    Antivirus
    Defender
I haven't had crashes, but this update appears to break icon customization. I'm holding off on the update for now.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i9-10900KF
    Motherboard
    ASUS ROG Maximus XII Hero WI-FI
    Memory
    128 GB
    Graphics Card(s)
    Nvidia GeForce RTX 3080
    Sound Card
    Onboard
    Monitor(s) Displays
    HP 24uh (2)
    Screen Resolution
    1920x1080
    Hard Drives
    C: 1TB Samsung 980 PRO SSD
    2 8 TB Aux drives
    PSU
    APC 1500
    Case
    Montek AIR 900
Waiting for a fix microshaft
 

Attachments

  • microshaft.jpg
    microshaft.jpg
    18.5 KB · Views: 2

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo T16
    CPU
    (7
    Memory
    16G
Same problem here system boots to a black screen, Uninstalling Riva Tuner and Afterburner made no difference, System restore did not solve the problem, so I reset the computer 2 or 3 times when it was booting to get into Win Repair mode, the advanced options allowed me to uninstall the update so am now working again.
 

My Computer

System One

  • OS
    Win 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Build
    CPU
    AMD 5800X
    Motherboard
    Gigabyte B450
    Memory
    32gig
    Graphics Card(s)
    RTX4070 Super
    Monitor(s) Displays
    32inch 1440
    Screen Resolution
    1440
thea said:
Hi! I'm having the same issue here.

After the KB5044380 update, my explorer.exe has been stuck in a crash loop. I can't even open the settings, since it closes automatically after opening it. The taskbar is also missing. It won't even let me open the Windows using the Windows key. I can only open the task manager.

How did you manage to restore the system back to the state before the update, please?

I uninstalled the last update with cmd: wusa.exe /uninstall /kb:5044380 and it still didn't work.

Any advice would be really helpful! Thanks!
Click to expand...
I also had the bsod after this update on my laptop. While in the black i did a ctrl+alt+del and choose Management and New Task as administrator I opened the command screen by typing cmd. Now I could type wusa /uninstall /kb:5044380 and the uninstall worked perfect. After restart I could not get rid of the update first, but with "Windows Update MiniTool" it was possible to disable the update from re-appearing.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI
This update was successful for me: But this is how to remove it....update successfully installed.jpgupdate to remove.jpg
 

My Computer

System One

  • OS
    Windows 11 Home 24H2 26100.2454
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion TP01-2xxx
    CPU
    AMD Ryzen 3 5300G
    Memory
    8gb
    Graphics Card(s)
    Radeon Graphics 4.00GHZ
    Monitor(s) Displays
    ViewSonic
    Keyboard
    HP
    Mouse
    wireless Microsoft
    Browser
    FireFox
    Antivirus
    Avira
I have it just sitting here: No Issues?
 

Attachments

  • Windows.jpg
    Windows.jpg
    33.6 KB · Views: 3

My Computer

System One

  • OS
    Windows 11 Home 24H2 (OS Build 26100.2314)
    Computer type
    Laptop
    Manufacturer/Model
    Dell
    CPU
    Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40G
    Motherboard
    64-bit operating system Dell 0XMF7W
    Memory
    12GB
    Graphics Card(s)
    Intel R Iris R XE Graphics family
    Sound Card
    Cirrus Speakers High Definition Audio
    Monitor(s) Displays
    Generic PnP monitor
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe 670p SSDPEKNU512GZ NVMe I NTEL 512GB
    Case
    cheap
    Mouse
    Logitech wireless mouse
    Internet Speed
    16 Mps download
    Browser
    Google Chrome
    Antivirus
    Security: Microsoft Defender & Malwarebytes Premium (with browser guard)
    Other Info
    Dell model: Inspiron 15 3511
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