Laptop (Asus) not waking from sleep..


ConfusedRob

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OS
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Posted this previously as a software issue, think this is a new problem. Hoping for some assistance if that's okay, can't quite afford to replace it just yet... Hope I've got the right forum now too.

Let me start from the beginning.

  1. Initially, the laptop wouldn't wake from sleep and I had to hold down the power button to fully power it off so I could then turn it back on.
  2. I then started shutting it down after using it which is a pain and I again started having to fully discharge the power button (believe it's something to do with static build-up in the battery?) to then turn it back on.
  3. I've noted a few times that after I've put the machine to sleep or turned it off that I'll arrive back to find the keyboard flashing red which I believe is some kind of issue with the bios.
Is this likely to be a CMOS issue of sorts? I'm now at the point where I have to turn the machine off, discharge (hold the power button down) for a few seconds then press it and the machine boots. Otherwise a battery management or RAM issue perhaps.

The Time Settings seem to be holding. It did seem to become an issue after the update but it doesn't seem likely anymore. Have trouble shot fairly extensively from a software standpoint but maybe I'm missing something? 11 Clean(ish) Install

Thanks,
Rob

Machine: Asus GL553VD
OS: 11
Build: 22H2 (22621.819)
 

My Computer

System One

  • OS
    11
What happens if you try a reset? I suspect that there is something which prevents your laptop fully going to sleep.

Try starting in Safe Mode and then 'sleeping' it.
 

My Computers

System One System Two

  • OS
    11 Pro 23H2 OS build 22631.3296
    Computer type
    Laptop
    Manufacturer/Model
    Acer Swift SF114-34
    CPU
    Pentium Silver N6000 1.10GHz
    Memory
    4GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD
    Cooling
    fanless
    Internet Speed
    13Mbps
    Browser
    Brave, Edge or Firefox
    Antivirus
    Webroot Secure Anywhere
    Other Info
    System 3

    ASUS T100TA Transformer
    Processor Intel Atom Z3740 @ 1.33GHz
    Installed RAM 2.00 GB (1.89 GB usable)
    System type 32-bit operating system, x64-based processor

    Edition Windows 10 Home
    Version 22H2 build 19045.3570
  • Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
I suspect your issues are caused by modern standby and/or an outdated bios. If you do an advanced search on this forum for "sleep issues modern standby" you will find many reports of the different kinds of misery modern standby can cause.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3296
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Ha.. So I turned it off and then couldn't turn it back on. Panicked. Pulled the battery and am running straight off the power adaptor. Now working perfectly. Is this therefore a battery issue or a power management chip issue?
 

My Computer

System One

  • OS
    11
Remove the battery, open device manager as admin and uninstall both items under 'Batteries'. Shut down, replace the battery and then try again. Those two drivers may be corrupted. This will reinstall them.
 

My Computers

System One System Two

  • OS
    11 Pro 23H2 OS build 22631.3296
    Computer type
    Laptop
    Manufacturer/Model
    Acer Swift SF114-34
    CPU
    Pentium Silver N6000 1.10GHz
    Memory
    4GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD
    Cooling
    fanless
    Internet Speed
    13Mbps
    Browser
    Brave, Edge or Firefox
    Antivirus
    Webroot Secure Anywhere
    Other Info
    System 3

    ASUS T100TA Transformer
    Processor Intel Atom Z3740 @ 1.33GHz
    Installed RAM 2.00 GB (1.89 GB usable)
    System type 32-bit operating system, x64-based processor

    Edition Windows 10 Home
    Version 22H2 build 19045.3570
  • Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
Rob,
Modern standby can be disabled in SOME, but not all, laptops. Disable Modern Standby in Windows 10 and Windows 11 Tutorial

Before doing anything,
let's start by determining if you are using modern standby and providing a little more info. From administrative command prompt type powercfg -a
Please post a screenshot of the results (also report if the command is run with the battery in or out)
Are you running the latest bios on Asus site which is Version 308 2019/06/06?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3296
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Remove the battery, open device manager as admin and uninstall both items under 'Batteries'. Shut down, replace the battery and then try again. Those two drivers may be corrupted. This will reinstall them.
Going to to stick the battery back in now and see what happens!
 

My Computer

System One

  • OS
    11
Rob,
Modern standby can be disabled in SOME, but not all, laptops. Disable Modern Standby in Windows 10 and Windows 11 Tutorial

Before doing anything,
let's start by determining if you are using modern standby and providing a little more info. From administrative command prompt type powercfg -a
Please post a screenshot of the results (also report if the command is run with the battery in or out)
Are you running the latest bios on Asus site which is Version 308 2019/06/06?
Will go through now and revert soonest. Thank you!
 

My Computer

System One

  • OS
    11
I have an ASUS laptop that has the same problem. In my case the issue is resolved by using the ASUS provided display driver. If I use a newer OEM driver, I'll have the same issue you are having.

In my case the system uses the Intel Graphics built into the CPU, no separate GPU.
 

My Computers

System One System Two

  • OS
    Win11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Intel i7-11700K
    Motherboard
    ASUS Prime Z590-A
    Memory
    128GB Crucial Ballistix 3200MHz DRAM
    Graphics Card(s)
    No GPU - CPU graphics only (for now)
    Sound Card
    Realtek (on motherboard)
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 1TB NVMe Gen 4 x 4 SSD
    1 x 2TB NVMe Gen 3 x 4 SSD
    2 x 512GB 2.5" SSDs
    2 x 8TB HD
    PSU
    Corsair HX850i
    Case
    Corsair iCue 5000X RGB
    Cooling
    Noctua NH-D15 chromax.black cooler + 10 case fans
    Keyboard
    CODE backlit mechanical keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    Additional options installed:
    WiFi 6E PCIe adapter
    ASUS ThunderboltEX 4 PCIe adapter
  • Operating System
    Win11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Mouse
    Buttonless Glass Precision Touchpad
    Keyboard
    Backlit, spill resistant keyboard
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
Rob,
Modern standby can be disabled in SOME, but not all, laptops. Disable Modern Standby in Windows 10 and Windows 11 Tutorial

Before doing anything,
let's start by determining if you are using modern standby and providing a little more info. From administrative command prompt type powercfg -a
Please post a screenshot of the results (also report if the command is run with the battery in or out)
Are you running the latest bios on Asus site which is Version 308 2019/06/06?
1669225298221.png
Battery out, replacing now as per Kelper' suggestion.

1669225346717.png

Seem to be on the latest BIOS
 

My Computer

System One

  • OS
    11
I have an ASUS laptop that has the same problem. In my case the issue is resolved by using the ASUS provided display driver. If I use a newer OEM driver, I'll have the same issue you are having.

In my case the system uses the Intel Graphics built into the CPU, no separate GPU.
Interesting, NVIDIA driver literally just updated. Might be the issue??? Will find out shortly I suppose. Battery replacement time
 

My Computer

System One

  • OS
    11
Interesting, NVIDIA driver literally just updated. Might be the issue??? Will find out shortly I suppose. Battery replacement time
Try pulling down the ASUS provided driver just to see what happens.
 

My Computers

System One System Two

  • OS
    Win11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Intel i7-11700K
    Motherboard
    ASUS Prime Z590-A
    Memory
    128GB Crucial Ballistix 3200MHz DRAM
    Graphics Card(s)
    No GPU - CPU graphics only (for now)
    Sound Card
    Realtek (on motherboard)
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 1TB NVMe Gen 4 x 4 SSD
    1 x 2TB NVMe Gen 3 x 4 SSD
    2 x 512GB 2.5" SSDs
    2 x 8TB HD
    PSU
    Corsair HX850i
    Case
    Corsair iCue 5000X RGB
    Cooling
    Noctua NH-D15 chromax.black cooler + 10 case fans
    Keyboard
    CODE backlit mechanical keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    Additional options installed:
    WiFi 6E PCIe adapter
    ASUS ThunderboltEX 4 PCIe adapter
  • Operating System
    Win11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Mouse
    Buttonless Glass Precision Touchpad
    Keyboard
    Backlit, spill resistant keyboard
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
Remove the battery, open device manager as admin and uninstall both items under 'Batteries'. Shut down, replace the battery and then try again. Those two drivers may be corrupted. This will reinstall them.
No change, unfortunately. Seem to have to fully discharge the machine (ie, hold the power button down for 5 or so seconds) before it'll even power back on.
 

My Computer

System One

  • OS
    11
Have you tried safe mode yet?
 

My Computers

System One System Two

  • OS
    11 Pro 23H2 OS build 22631.3296
    Computer type
    Laptop
    Manufacturer/Model
    Acer Swift SF114-34
    CPU
    Pentium Silver N6000 1.10GHz
    Memory
    4GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD
    Cooling
    fanless
    Internet Speed
    13Mbps
    Browser
    Brave, Edge or Firefox
    Antivirus
    Webroot Secure Anywhere
    Other Info
    System 3

    ASUS T100TA Transformer
    Processor Intel Atom Z3740 @ 1.33GHz
    Installed RAM 2.00 GB (1.89 GB usable)
    System type 32-bit operating system, x64-based processor

    Edition Windows 10 Home
    Version 22H2 build 19045.3570
  • Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
It's been over a week now since you brought up these problems you are having. Don't you think it's about time to try and do a clean install and make your laptop perform like brand new again? :)
I understand you have lots of programs installed. But just give it a try and see if doing a clean install will fix your problems. If it is still the same then restore it back to how it was before. Make a Macrium Image back up of your laptop before doing a clean install so you can bring it back to where it was if clean install did not solve your problem.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 9 3900X
    Motherboard
    MSI MPG Gaming Edge Wifi (X570)
    Memory
    32GB Adata XPG DDR4
    Graphics Card(s)
    ASUS GTX 1070 8GB ROG
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    Main Boot Drive : 512GB Adata XPG RGB Gen3x4 NVMe M.2 SSD
    PSU
    EVGA 600 Watts Gold
    Case
    Deepcool Genome II
    Cooling
    Deepcool Fryzen
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    "Moderna"
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    i7-4790K
    Motherboard
    ASRock Xtreme6 Z97
    Memory
    16GB Corsair Vengeance Pro
    Graphics card(s)
    MSI R9 290
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    Samsung M.2
    PSU
    Thermaltake 475 Watts 80 Bronze
    Case
    Thermaltake Commander I Snow Edition
    Cooling
    Deep Cool Archer Air Cooler
    Mouse
    Logitech G402
    Keyboard
    Armageddon MKA-5R RGB-Hornet
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    Moderna :)

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