Solved Laptop will not let me type password

ICIT2LOL said:

Yes mate I agree I would just stick to a PIN if it were me when it was up and running again.

Click to expand...

You have to create a password before you can create a PIN.

If its local user account password you can reset it to blank to log in without password.

In this guide, you’re going to learn how to reset a forgotten local user login password on any Windows computer using Kali Linux.

Problem now sorted.
Previously the laptop owner used a password (8 digit number/letter combination). For whatever reason this then failed. On the lock screen the invitation was for a pin number. Via the forgotten pin option, the route to change or insert a pin number was tried - this was blocked several times -so no success.
Laptop left for a few days, and tried again. This time, setting up a pin number was easy, and a four digit number pin was entered and at last success.
Still mysterious event for which I can offer no solution. (YES bastet, did check the number lock)
Thanks everyone for your comments, much appreciated
C