Dell XPS 9305 laptop will not upgrade from 21H2 to 22H2 Windows 11


JerryF

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My 1 year old Dell XPS laptop is not being offered the upgrade to 22H2 in Windows Update. In addition, it will not install the iso as the option to keep files and applications is greyed out. The installer wants to do a complete reinstall as it reads a different version of Windows. I would like to avoid a reinstall and keep my applications.

I am suspicious the issue is the XPS machine came originally with Windows 11 home. 5 months ago I upgraded to Windows 11 Pro. I suspect the install is reading the Bios Home license. I cannot find the digital license for the Pro Upgrade on my Microsoft Account, but I belive I can have the Pro license using the elevated CMD "wmic path softwareLicensingService get OA3xOriginalProductKey".

Is there a way to force the upgrade using Rufus or other? Any suggestions appreciated

Thanks
 
Windows Build/Version
21H2 (OS Build 22000.1098)

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 9305
    CPU
    I7 1165G7
    Memory
    16 GB
    Antivirus
    Norton 360

glasskuter

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I believe you will find the answer in @cereberus post in this thread.
 

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    Windows 11 Pro 22H2 22621.1413
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    Dell Optiplex 7080
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    i9-10900 10 core 20 threads
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    DELL 0J37VM
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    32 gb
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    none-Intel UHD Graphics 630
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    Integrated Realtek
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    Benq 27
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    2560x1440
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    256 m.2 2230-256+1 tb hdd
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    500w
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    Dell Premium
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    Logitech wired
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    so slow I'm too embarrassed to tell
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  • Operating System
    Windows 10 Pro 21H2
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    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
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    still not telling
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JerryF

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His post is about helping the user get his system back to Pro after a clean install. I do not want to do a clean install. I want to upgrade the OS and keep my applications and files. I'm Not happy that the Install files don't recognize the Pro upgrade. Maybe I may have to remove the Pro upgrade in order to do this. This is a bummer and means I will face this problem with every new version of Windows 11
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 9305
    CPU
    I7 1165G7
    Memory
    16 GB
    Antivirus
    Norton 360

bobkn

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I got an iso from uupdump.net. It was created to support both Home and Pro versions. I used it successfully on two desktops with Pro and one laptop with Home.

Maybe you could try the same. That would at least eliminate the home.pro consideration.

But that may not be the issue.
 

My Computers

System One System Two

  • OS
    Windows 11 22621.1265
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Viewsonic XG320U
    Screen Resolution
    3840 X 2160 @ 144Hz
    Hard Drives
    WB Black SN850 1TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22621.1265
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Ryzen 9 5950X
    Motherboard
    Asus Tuf Gaming X570-Plus
    Memory
    64GB (4 X 16GB) DDR4 3800 (@ 3600)
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160
    Hard Drives
    Sabrent 1 TB PCI-E 4.0 X4 NVME M.2
    8 TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 850 G6
    Case
    Phanteks ENTHOO Pro M
    Cooling
    iCUE H115i RGB PRO XT Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)

glasskuter

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Windows 11 Pro 22H2 22621.1413

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    Windows 11 Pro 22H2 22621.1413
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    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
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    Defender+MWB Premium

Bree

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My 1 year old Dell XPS laptop is not being offered the upgrade to 22H2 in Windows Update.
Only supported devices will be offered 22H2 through Windows update. Your specs say you have a 7th gen Intel i7-7700, only 8th gen or newer are supported for Win11.

In addition, it will not install the iso as the option to keep files and applications is greyed out.
That is usually due to a language mismatch. eg: trying to upgrade an English (en-us) install with an English International (en-gb) ISO. You can only keep installed apps if your installed Windows and the ISO you use for the upgrade are both exactly the same language.
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 4GB RAM, 128GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro 22H2 Insider Beta, and the release build of Win11 22H2, both as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 128GB NVMe ssd, supported device running Windows 11 Pro.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Lattitude E4310
    CPU
    i5 M 520
    Motherboard
    0T6M8G
    Memory
    8GB
    Screen Resolution
    1366x768
    Hard Drives
    500GB HDD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 4GB RAM, 128GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro 22H2 Insider Beta, and the release build of Win11 22H2, both as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 128GB NVMe ssd, supported device running Windows 11 Pro.

JerryF

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Called MicroSoft and was told the machine will eventually be offered the 22H2 upgrade in Windows Update.
There was no explantion of why running the .iso will only perform a clean install.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 9305
    CPU
    I7 1165G7
    Memory
    16 GB
    Antivirus
    Norton 360

JerryF

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Bree,
I actually have 3 computers the one listed with i7 7th Generation has a new motherboard with 12th Gen. The XPS has an 11th Gen
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 9305
    CPU
    I7 1165G7
    Memory
    16 GB
    Antivirus
    Norton 360

Bree

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The XPS has an 11th Gen
Then it will in due course be offered the 22H2 upgrade in Windows Update. The rollout is slowly ramping up, not all compatible machine will see it offered immediately. In some cases there may be specific hardware/software reasons for it to not be offered yet. MS place a Safeguard Hold on offering it to such machines until the issue has been resolved. With an 11th gen this may apply in your case:

Intel and Microsoft have found incompatibility issues with certain versions of drivers for Intel Smart Sound Technology (Intel SST) on Intel 11th Gen Core processors and Windows 11. Windows 11 devices with the affected Intel SST driver might receive an error with a blue screen. The affected driver will be named Intel® Smart Sound Technology (Intel® SST) Audio Controller under System Devices in Device Manager and have the file name IntcAudioBus.sys and a file version of 10.29.0.5152 or 10.30.0.5152. Only devices with both an Intel 11th Gen Core processors and an Intel SST driver version of 10.29.0.5152 or 10.30.0.5152 are affected by this issue.
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 4GB RAM, 128GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro 22H2 Insider Beta, and the release build of Win11 22H2, both as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 128GB NVMe ssd, supported device running Windows 11 Pro.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Lattitude E4310
    CPU
    i5 M 520
    Motherboard
    0T6M8G
    Memory
    8GB
    Screen Resolution
    1366x768
    Hard Drives
    500GB HDD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 4GB RAM, 128GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro 22H2 Insider Beta, and the release build of Win11 22H2, both as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 128GB NVMe ssd, supported device running Windows 11 Pro.

glasskuter

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Sorry, I was going by what you had listed in your profile. How did you attempt to upgrade using the iso. As @Bree said, wait and it will eventually be offered through WU. To manually upgrade now, from within windows, you mount the iso file and select setup.exe. You do not boot from the iso.

If you choose to upgrade manually, the iso you download should be a multi-edition iso. I do not know how you acquired your iso but you can download a multi edition from here. Download Windows 11
Scroll down to section marked "download windows 11 disk image' and select multi edition in drop arrow box. You can mount this file directly from where ever you save it and/or make a bootable usb flash drive using rufus to have on hand if you ever have to do a clean install.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 22621.1413
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

JerryF

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The system has 3 copies of the IntcAudioBus.sys file but they are either version 10.30.00.4842 or 10.24.00.7799. I checked for Feature Update Blocks and there are none. I tried the multi-edition iso and the uupdump.net version for Pro and Home both of which when run from within windows have the keep application and files greyed out ( a clean install or keep files but not applications are the only options)
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 9305
    CPU
    I7 1165G7
    Memory
    16 GB
    Antivirus
    Norton 360

Bree

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I tried the multi-edition iso and the uupdump.net version for Pro and Home both of which when run from within windows have the keep application and files greyed out ( a clean install or keep files but not applications are the only options)
That would only happen if you have got an ISO in a different language from the one for the installed Windows. The most common mix-up is trying to upgrade an en-us (English) install with an en-gb (English International) ISO (or vice versa).

The easiest way to ensure you make an ISO of the correct language for your installed Windows is to download the Media Creation Tool, run it on the PC you want to upgrade, and tell it to make an ISO. By default it will make one using the correct options for this PC.

1665623401927.png
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 4GB RAM, 128GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro 22H2 Insider Beta, and the release build of Win11 22H2, both as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 128GB NVMe ssd, supported device running Windows 11 Pro.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Lattitude E4310
    CPU
    i5 M 520
    Motherboard
    0T6M8G
    Memory
    8GB
    Screen Resolution
    1366x768
    Hard Drives
    500GB HDD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 4GB RAM, 128GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro 22H2 Insider Beta, and the release build of Win11 22H2, both as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 128GB NVMe ssd, supported device running Windows 11 Pro.

JerryF

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Bree,
The same thing happens if Media Creation is used to create the iso on the laptop. No option but clean install.:lmao:
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 9305
    CPU
    I7 1165G7
    Memory
    16 GB
    Antivirus
    Norton 360

aubergine

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What error message are you receiving?

your-files-apps-settings-cant-be-kept.png
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Yoga C940
    CPU
    Intel Core i7-1065G7
    Memory
    16GB

Bree

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Bree,
The same thing happens if Media Creation is used to create the iso on the laptop. No option but clean install.:lmao:
Just as a sanity check, can you confirm that you are mounting the ISO within Windows, then running the Setup.exe you'll find there - as glasscuter said in post #11.

To manually upgrade now, from within windows, you mount the iso file and select setup.exe. You do not boot from the iso.
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 4GB RAM, 128GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro 22H2 Insider Beta, and the release build of Win11 22H2, both as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 128GB NVMe ssd, supported device running Windows 11 Pro.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Lattitude E4310
    CPU
    i5 M 520
    Motherboard
    0T6M8G
    Memory
    8GB
    Screen Resolution
    1366x768
    Hard Drives
    500GB HDD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 4GB RAM, 128GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro 22H2 Insider Beta, and the release build of Win11 22H2, both as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 128GB NVMe ssd, supported device running Windows 11 Pro.

JerryF

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Yes I am using media creation tool to create the iso on the laptop. MC is using the native English USA to create it. I am then loading the iso as a virtual dvd drive and running setup from there. The option to install and save applications is greyed out and cannot be selected.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 9305
    CPU
    I7 1165G7
    Memory
    16 GB
    Antivirus
    Norton 360

Bree

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2:32 AM
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9,241
Location
S/E England, UK
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Windows 11 Home
I am then loading the iso as a virtual dvd drive and running setup from there. The option to install and save applications is greyed out and cannot be selected.
That sounds like you are doing it correctly. On that 'Choose what to keep' screen there should be an explanation of why you cannot keep apps at the bottom of the page, like the one in the example screenshot that @aubergine provided in post #15 above.
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 4GB RAM, 128GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro 22H2 Insider Beta, and the release build of Win11 22H2, both as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 128GB NVMe ssd, supported device running Windows 11 Pro.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Lattitude E4310
    CPU
    i5 M 520
    Motherboard
    0T6M8G
    Memory
    8GB
    Screen Resolution
    1366x768
    Hard Drives
    500GB HDD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 4GB RAM, 128GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro 22H2 Insider Beta, and the release build of Win11 22H2, both as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 128GB NVMe ssd, supported device running Windows 11 Pro.

JerryF

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6:32 PM
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14
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Windows 11
Try an Try again I could not get 22H2 to install on my Dell XPS 9305. Using the ISO would keep telling me it was a different version of Windows 11 and keep your personal files and applications was always greyed out. I waiting patiently over a month for the 22H2 update to show up in Windows Update, but that was not going to happen soon. (it was getting other security updates so I know Windows update was working).

With a little thought I realized the solution was under my nose. It was my retail version of Macrium Relfect 8.
Here is what I did:
1-made a backup of my XPS machine using Macrium Reflect to a USB device (which I do regularly and so should everyone)
2-On my desktop computer I created a Virtual machine using my Reflect backup and Macrium's ViBoot.
3-I then started the virtual machine with HyperV. When Windows 11 loaded I ran the Windows 22H2 iso on the virtual machine. This time it asked for a Windows key. It would not take my purchased and installed Pro upgrade key, it took the key from an older copy of Windows 10 Pro
4-The ISO Installed the Windows 22H2 Pro upgrade on the HyperV virtual machine (no errors encountered)
5-I shutdown the virtual machine and rebooted to be sure HyperV had no connection to the virtual machine otherwise it will not backup.
6-Again using Macrium ViBoot I made a backup of the virtual machine. That backup has the same extension as any Macrium backup .mrimg.
I copied the backup file to the USB device.
7-Using my XPS laptop I started Macrium Reflect and restored the backup of my virtual machine from the USB device to the computer. All the partitions were in correct order.
8-I Booted the machine, it installed some drivers. I now have 22H2 running with all my files and all my applications.

Macrium to the rescue. Amazing!!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 9305
    CPU
    I7 1165G7
    Memory
    16 GB
    Antivirus
    Norton 360

spapakons

Well-known member
Power User
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Local time
4:32 AM
Posts
2,075
Location
Athens
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OS
Windows 11 Pro 22H2 64-bit (build 22621.1194)
Sorry if this has been suggested before, I didn't go through all the posts. This usually happens if you try upgrading with the wrong language ISO. For example you have Windows 11 v21H2 English (US) and you accidentally downloaded the ISO for Windows 11 22H2 English International (UK). The language doesn't match, so you cannot do a proper upgrade keeping both your apps and data. If the original installation language was English US, for example, and you added a language pack, say Greek, to change the display language, you cannot upgrade with an ISO of the latter language (Greek), you have to download the ISO of the original language (English US) and then add the language pack to the new version. There is a Powershell command to find out the original language, but I don't have the code. You can also use a utility such as Aida64.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 64-bit (build 22621.1194)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v22H2 (build 22621.1194)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Stock Intel CPU Fan, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

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