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Left arrow key stops working in Windows 11 laptop
I have a Windows 11 thinkpad x1 carbon gen 10 laptop which has been having issues with the left arrow key. It suddenly stops working after a while even after a restart.
I scanned my laptop for viruses but nothing came up. I tried testing the left arrow key using a wireless keyboard and the in-built keyboard and same issue was present.
What else can I do to fix this issue?
Windows Build/Version
23H2
Like a rolling drone.
Guru
VIP
Are you savvy enough for the suggestion of removing the keyboard from device manager and then
rebooting ?
I can’t say it will work but it’s the first thing I would personally try.
Learn how to use Device Manager to uninstall devices and driver packages on Windows 10 and Windows 11.
learn.microsoft.com
Last edited: Apr 19, 2024
OS
Windows 11 Pro 25H2 Build 26200.8655
Computer type
PC/Desktop
Manufacturer/Model
Sin-built 2013
CPU
Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
Motherboard
ASUS ROG Maximus VI Formula
Memory
32.0 GB of I forget and the box is in storage.
Graphics Card(s)
Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
Sound Card
Onboard thingy
Monitor(s) Displays
5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
Screen Resolution
All over the place
Hard Drives
Too many to list.
OS on Samsung 1TB 870 QVO SATA
PSU
Silverstone 1500
Case
NZXT Phantom 820 Full-Tower Case
Cooling
Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
Keyboard
Corsair K95 / Logitech diNovo Edge Wireless
Mouse
Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
Internet Speed
2000/500Mbps
Browser
All sorts
Antivirus
Kaspersky Premium
Other Info
ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
TP-Link TX201 V1 2.5GB Lan
Grandstream HT812 - VoIP
ASUS DSL-AX82U - Mesh
ASUS RT-AC68U - Mesh
ASUS RT-BE88U Router
Brother MFC-L2880DW Printer
I’m on a horse.
Operating System
Windows 11 Pro 25H2 Build 26200.8655
Computer type
Laptop
Manufacturer/Model
LENOVO Yoga 7 14IRL8 - 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
CPU
Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
Memory
16GB LPDDR5 RAM
Graphics card(s)
Intel Iris Xe Graphics Processor
Sound Card
Optimized with Dolby Atmos®
Screen Resolution
QHD 2880 x 1800 OLED
Hard Drives
M.2 512GB
Antivirus
Defender / Malwarebytes
Other Info
…still on a horse.
Well-known member
Power User
VIP
It suddenly stops working after a while even after a restart.
Have you, by any chance, hit the key a few times in a row?
This "might" be because of the sticky key option in Settings.
OS
windows 11 22631.5039
Computer type
Laptop
Manufacturer/Model
MSI Raider GE76
CPU
Core i9 12th gen 12900HK 2.9 MHz (overcloked: 3890.48)
Motherboard
MSI
Memory
32 Gigs DDR5-4800
Graphics Card(s)
nVidia RTX 3070 Ti / 8 Gigs DDR6
Sound Card
DYNAUDIO - Steelsries Arena 7- Sound Effects by Nahimic 3
Monitor(s) Displays
17.3" 1920 x 1080 360 Hz 3 ms, IPS / Connected to MSI 32 inch curved @ 165 Hz
Screen Resolution
1920 x 1080 / Both
Hard Drives
Samsung 990 Pro 2TB (OS) - Solidigm P41 2TB (Storage)
PSU
280 watts
Case
MSI GE series
Cooling
internal
Keyboard
Steelseries
Mouse
G903 Lightspeed
Internet Speed
1000 Mbps
Browser
Firefox / Opera GX- Do not like Edge
Antivirus
Malwarebytes'
Other Info
just ask.
Operating System
Windows 10 22H2
Computer type
Laptop
Manufacturer/Model
MSI GT73 7RE VR Titan
CPU
Intel Core i7 7820HK 2.9 Ghz
Motherboard
MSI
Memory
16 Gigs DDR4 2400 Mhz
Graphics card(s)
nVidia 1070 8GB RAM
Sound Card
DYNAUDIO / Nahimic 2
Monitor(s) Displays
IPS / 120HZ
Screen Resolution
1920x1080P
Hard Drives
Samsung NVME EVO 970 1TB / Samsung SSD (SATA) 1TB
PSU
240 watts
Case
MSI
Cooling
Internal
Keyboard
Steelseries
Mouse
Logitech G903 Lightspeed
Internet Speed
1 Gb/s
Browser
Firefox / Vivaldi
Antivirus
MalwareBytes'
Other Info
none.
I would suspect a flaky keyboard key.
OS
Windows 11 Pro 25H2 26200.8655
Computer type
PC/Desktop
Manufacturer/Model
Dell Optiplex 7080
CPU
i9-10900 10 core 20 threads
Motherboard
DELL 0J37VM
Memory
32 gb
Graphics Card(s)
none-Intel UHD Graphics 630
Sound Card
Integrated Realtek
Monitor(s) Displays
Benq 27
Screen Resolution
2560x1440
Hard Drives
2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
PSU
500w
Case
MT
Cooling
Dell Premium
Keyboard
Logitech wired
Mouse
Logitech wireless
Internet Speed
so slow I'm too embarrassed to tell
Browser
#1 Edge #2 Firefox
Antivirus
Defender+MWB Premium
Operating System
Windows 11 Pro 24H2 26200.8457
Computer type
PC/Desktop
Manufacturer/Model
Beelink Mini PC SER5
CPU
AMD Ryzen 7 6800U
Memory
32 gb
Graphics card(s)
integrated
Sound Card
integrated
Monitor(s) Displays
Benq 27
Screen Resolution
2560x1440
Hard Drives
1TB Crucial nvme
Keyboard
Logitech wired
Mouse
Logitech wireless
Internet Speed
still too embarrassed to tell
Browser
Firefox
Antivirus
Defender
Other Info
System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
Like a rolling drone.
Guru
VIP
I would suspect a flaky keyboard key.
I would of suspected the same thing, Mumma-Glass, but pillowcase plugged in an external wireless keyboard and the same issue occured.
OS
Windows 11 Pro 25H2 Build 26200.8655
Computer type
PC/Desktop
Manufacturer/Model
Sin-built 2013
CPU
Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
Motherboard
ASUS ROG Maximus VI Formula
Memory
32.0 GB of I forget and the box is in storage.
Graphics Card(s)
Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
Sound Card
Onboard thingy
Monitor(s) Displays
5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
Screen Resolution
All over the place
Hard Drives
Too many to list.
OS on Samsung 1TB 870 QVO SATA
PSU
Silverstone 1500
Case
NZXT Phantom 820 Full-Tower Case
Cooling
Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
Keyboard
Corsair K95 / Logitech diNovo Edge Wireless
Mouse
Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
Internet Speed
2000/500Mbps
Browser
All sorts
Antivirus
Kaspersky Premium
Other Info
ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
TP-Link TX201 V1 2.5GB Lan
Grandstream HT812 - VoIP
ASUS DSL-AX82U - Mesh
ASUS RT-AC68U - Mesh
ASUS RT-BE88U Router
Brother MFC-L2880DW Printer
I’m on a horse.
Operating System
Windows 11 Pro 25H2 Build 26200.8655
Computer type
Laptop
Manufacturer/Model
LENOVO Yoga 7 14IRL8 - 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
CPU
Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
Memory
16GB LPDDR5 RAM
Graphics card(s)
Intel Iris Xe Graphics Processor
Sound Card
Optimized with Dolby Atmos®
Screen Resolution
QHD 2880 x 1800 OLED
Hard Drives
M.2 512GB
Antivirus
Defender / Malwarebytes
Other Info
…still on a horse.
@antspants . Thanks. Sorry my mind wandered because of the scrumptious bread pudding one of my little older ladies brought me. I have my head on straight now.
@pillowcase2923 Here are things I would try and the order I would try them.
I would make sure there is no software conflict causing the problem by doing a clean boot. . If it doesn't happen in a clean boot, you have some software conflicting with Windows. Brink's procedure will help you weed out which one.
Perform a Clean Boot in Windows 11 to Troubleshoot Software Conflicts Tutorial
As crazy as the issue is I would also see if it happens in safe boot.
Press the Windows logo key + R .
Type msconfig in the Open box and then select OK .
Select the Boot tab.
Under Boot options, check the Safe boot checkbox.Apply
To boot normally go back into msconfig and uncheck the box.
Make sure you have no corrupt system files that is causing this problem. Open a command prompt as administrator and type
sfc /scannow
Pay attention to the scan results to see if SFC found anything it could not repair.
If it found corruption it could not fix followup with this command (note the spaces)
dism /online /cleanup-image /restorehealth
Restart computer.
Still no joy, Repair Install Windows 11
Repair Install Windows 11 with an In-place Upgrade Tutorial
OS
Windows 11 Pro 25H2 26200.8655
Computer type
PC/Desktop
Manufacturer/Model
Dell Optiplex 7080
CPU
i9-10900 10 core 20 threads
Motherboard
DELL 0J37VM
Memory
32 gb
Graphics Card(s)
none-Intel UHD Graphics 630
Sound Card
Integrated Realtek
Monitor(s) Displays
Benq 27
Screen Resolution
2560x1440
Hard Drives
2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
PSU
500w
Case
MT
Cooling
Dell Premium
Keyboard
Logitech wired
Mouse
Logitech wireless
Internet Speed
so slow I'm too embarrassed to tell
Browser
#1 Edge #2 Firefox
Antivirus
Defender+MWB Premium
Operating System
Windows 11 Pro 24H2 26200.8457
Computer type
PC/Desktop
Manufacturer/Model
Beelink Mini PC SER5
CPU
AMD Ryzen 7 6800U
Memory
32 gb
Graphics card(s)
integrated
Sound Card
integrated
Monitor(s) Displays
Benq 27
Screen Resolution
2560x1440
Hard Drives
1TB Crucial nvme
Keyboard
Logitech wired
Mouse
Logitech wireless
Internet Speed
still too embarrassed to tell
Browser
Firefox
Antivirus
Defender
Other Info
System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
Like a rolling drone.
Guru
VIP
Sorry my mind wandered because of the scrumptious bread pudding one of my little older ladies brought me.
Now I have to go find a pudding…
OS
Windows 11 Pro 25H2 Build 26200.8655
Computer type
PC/Desktop
Manufacturer/Model
Sin-built 2013
CPU
Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
Motherboard
ASUS ROG Maximus VI Formula
Memory
32.0 GB of I forget and the box is in storage.
Graphics Card(s)
Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
Sound Card
Onboard thingy
Monitor(s) Displays
5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
Screen Resolution
All over the place
Hard Drives
Too many to list.
OS on Samsung 1TB 870 QVO SATA
PSU
Silverstone 1500
Case
NZXT Phantom 820 Full-Tower Case
Cooling
Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
Keyboard
Corsair K95 / Logitech diNovo Edge Wireless
Mouse
Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
Internet Speed
2000/500Mbps
Browser
All sorts
Antivirus
Kaspersky Premium
Other Info
ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
TP-Link TX201 V1 2.5GB Lan
Grandstream HT812 - VoIP
ASUS DSL-AX82U - Mesh
ASUS RT-AC68U - Mesh
ASUS RT-BE88U Router
Brother MFC-L2880DW Printer
I’m on a horse.
Operating System
Windows 11 Pro 25H2 Build 26200.8655
Computer type
Laptop
Manufacturer/Model
LENOVO Yoga 7 14IRL8 - 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
CPU
Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
Memory
16GB LPDDR5 RAM
Graphics card(s)
Intel Iris Xe Graphics Processor
Sound Card
Optimized with Dolby Atmos®
Screen Resolution
QHD 2880 x 1800 OLED
Hard Drives
M.2 512GB
Antivirus
Defender / Malwarebytes
Other Info
…still on a horse.