Left and right option is not working in Windows 11

jk22 · Apr 7, 2024

Hey guys,

After the last update left and right option in File Explorer is not working in Windows 11. Hence up and down is working.

Any idea how to fix it ?

Regards.

Flashorn · Apr 7, 2024

Just so we know, which KB are you talking about?

Berton · Apr 7, 2024

By Left and Right do you mean the scrollbar at the bottom of File Explorer? That doesn't usually show if the panel is Maximized, reducing the width with the Restore icon top right corner should make it show up then drag the scrollbar as desired. Or do you mean you are using one of the mouses that has that feature on the wheel?

jk22 · Apr 8, 2024

jk22 said:
Hey guys,

After the last update up and down option in File Explorer is not working in Windows 11. Any idea how to fix it ?

Regards.

Berton said:
By Left and Right do you mean the scrollbar at the bottom of File Explorer? That doesn't usually show if the panel is Maximized, reducing the width with the Restore icon top right corner should make it show up then drag the scrollbar as desired. Or do you mean you are using one of the mouses that has that feature on the wheel?

I meant left and right in file explorer by using laptop touchpad up and down feature.

Berton · Apr 8, 2024

Since you haven't filled out the My Computer specs, giving any information, don't know how to formulate a possible solution.

jk22 · Apr 9, 2024

Berton said:
Since you haven't filled out the My Computer specs, giving any information, don't know how to formulate a possible solution.

Done.

Flashorn · Apr 9, 2024

jk22 said:
Done.

OK, now , could you take a screen of what you would like us to look at and maybe
help with your situation.

Berton · Apr 9, 2024

I have an older Lenovo IdeaPad and the only left and right scrolling I get with various mice is when the text is larger than a screen can hold, some is hidden beyond the edge/s and the L/R scrollbar becomes visible then I can drag that left and right.

jk22 · Apr 10, 2024

Flashorn said:
OK, now , could you take a screen of what you would like us to look at and maybe
help with your situation.

Screenshot wont show anything as I do up and down scroll bar from touchpad but its not in working in File Explorer.

andrew129260 · Apr 10, 2024

jk22 said:
Screenshot wont show anything as I do up and down scroll bar from touchpad but its not in working in File Explorer.

Is it working in the web browser or anywhere else? What happens if you increase the size of the file explorer?

Flashorn · Apr 10, 2024

jk22 said:
I do up and down scroll bar from touchpad but its not in working in File Explorer

It's not showing in file explorer or it's just not working at all?
You said that this happened after an update, when and which one?

jk22 · Apr 11, 2024

andrew129260 said:
Is it working in the web browser or anywhere else? What happens if you increase the size of the file explorer?

Yes working fine up and down but not working left and right.

Flashorn said:
It's not showing in file explorer or it's just not working at all?
You said that this happened after an update, when and which one?

View attachment 93069

its working up and down but not working left and right.

Winuser · Apr 11, 2024

Can you do a test using a mouse? If it works with a mouse it could be a driver problem for the touchpad. If the right left scrolling works with the mouse try removing the touchpad in Device Manager and restarting the laptop.