Solved Macrium imaging keeps failing


Hazel123

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I've been trying to do system images of the teenager's gaming pc before he upgrades to Windows 11. Did them a few months ago and no issues. But now keeps failing. A red warning about VSS - I clear the VSS in tools but it just fails again. I wondered if the external storage drive wasn't big enough (1tb) but I am only trying to back up the C drive - which is 250gb (the D drive is a 1 tb and almost full so that will mean another external back up drive). Tried reformatting the external hard drive and starting again but it just fails every time. And comes up with the VSS warning again, so I clear VSS again - going round in circles.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    16gb
    Hard Drives
    Samsung 970 evo plus 2TB
    Cooling
    Could be better
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Other Info
    Originally installed with a 500gb H10 Optane ssd
Hi,
So you haven't used back all partitions needs to boot ?

I'd try the winpe recovery media I always use it instead of inside windows.
 

My Computer

System One

  • OS
    Win-7-10-11Pro's
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer 17" Nitro 7840sn/ 2x16gb 5600c40/ 4060/ stock 1tb-os/ 4tb sn850x
    CPU
    10900k & 9940x & 5930k
    Motherboard
    z490-Apex & x299-Apex & x99-Sabertooth
    Memory
    Trident-Z Royal 4000c16 2x16gb & Trident-Z 3600c16 4x8gb & 3200c14 4x8gb
    Graphics Card(s)
    Titan Xp & 1080ti FTW3 & evga 980ti gaming
    Sound Card
    Onboard Realtek x3
    Monitor(s) Displays
    1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24"/ 3rd LG 43" series
    Screen Resolution
    1920-1080 not sure what the t.v is besides 43" class scales from 1920-1080 perfectly
    Hard Drives
    2-WD-sn850x 4tb/ 970evo+500gb/ 980 pro 2tb.
    PSU
    1000p2 & 1200p2 & 850p2
    Case
    D450 x2 & 1 Test bench in cherry Entertainment center
    Cooling
    Custom water loops x3 with 2x mora 360mm rads only 980ti gaming air cooled
    Keyboard
    G710+x3
    Mouse
    Redragon x3
    Internet Speed
    xfinity gigabyte
    Browser
    Firefox
    Antivirus
    mbam pro
Hi,
So you haven't used back all partitions needs to boot ?

I'd try the winpe recovery media I always use it instead of inside windows.

Don't quite understand. I'm trying to back up the C drive, with various partitions which includes the ones needed to boot. Which recovery media do you mean for wiping?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    16gb
    Hard Drives
    Samsung 970 evo plus 2TB
    Cooling
    Could be better
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Other Info
    Originally installed with a 500gb H10 Optane ssd
Don't quite understand. I'm trying to back up the C drive, with various partitions which includes the ones needed to boot. Which recovery media do you mean for wiping?
Hi,
Free reflects recovery it suggest users to create when first opening it's called a winpe recovery media can be cd or flash drive.
1634231611038.png
 

My Computer

System One

  • OS
    Win-7-10-11Pro's
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer 17" Nitro 7840sn/ 2x16gb 5600c40/ 4060/ stock 1tb-os/ 4tb sn850x
    CPU
    10900k & 9940x & 5930k
    Motherboard
    z490-Apex & x299-Apex & x99-Sabertooth
    Memory
    Trident-Z Royal 4000c16 2x16gb & Trident-Z 3600c16 4x8gb & 3200c14 4x8gb
    Graphics Card(s)
    Titan Xp & 1080ti FTW3 & evga 980ti gaming
    Sound Card
    Onboard Realtek x3
    Monitor(s) Displays
    1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24"/ 3rd LG 43" series
    Screen Resolution
    1920-1080 not sure what the t.v is besides 43" class scales from 1920-1080 perfectly
    Hard Drives
    2-WD-sn850x 4tb/ 970evo+500gb/ 980 pro 2tb.
    PSU
    1000p2 & 1200p2 & 850p2
    Case
    D450 x2 & 1 Test bench in cherry Entertainment center
    Cooling
    Custom water loops x3 with 2x mora 360mm rads only 980ti gaming air cooled
    Keyboard
    G710+x3
    Mouse
    Redragon x3
    Internet Speed
    xfinity gigabyte
    Browser
    Firefox
    Antivirus
    mbam pro
Hi,
Free reflects recovery it suggest users to create when first opening it's called a winpe recovery media can be cd or flash drive.
View attachment 10039
I was told that there was a UI reboot & restore option with Reflect! Only Win PE?
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    Intel® Core™ i9-12900K Desktop Processor 16 (8P+8E)
    Motherboard
    Asus TUF Gaming Z790-PLUS WIFI D4
    Memory
    G.Skill Ripjaws V Series 32gb (2x16gb) DDR4 3200mhz
    Graphics Card(s)
    Asus Dual Geforce Rtx™ 3060 TI Edition 8gb Gddr6
    Monitor(s) Displays
    BenQ EW3270U 31.5” 3840x2160 UHD 16:9 HDR LED 4K LG 27UK850-W 27'' 4K UHD IPS LED Monitor with HDR10
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 990 with heatsink PRO PCIe 4.0 Gen 4 NVMe® SSD 1TB
    WD_BLACK SN850X NVMe M.2 2280 1TB PCI-Express 4.0
    Crucial T500 2TB Gen4
    Samsung 970 Evo M.2 2280 2tb Pcie Gen3. X4
    PSU
    Corsair AXi Series AX860i Digital 860W 80 PLUS PSU
    Case
    Fractal Meshify C ATX Mid Tower Case
    Keyboard
    Logi MX Keys
    Mouse
    Logi M705
    Internet Speed
    400 mbs
    Browser
    Firefox
    Antivirus
    Eset NOD32
    Other Info
    Love fast boots
I was told that there was a UI reboot & restore option with Reflect! Only Win PE?
Hi,
Because boot issues aren't all that uncommon

Recovery media just as reflect says is recommended to create and test to make sure you can boot to it.
I use recovery media primarily to create and restore system images, pretty much get used to the process one day everyone will need it someday just a matter of when not if lol

You should also use verify after creating system images.
 

My Computer

System One

  • OS
    Win-7-10-11Pro's
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer 17" Nitro 7840sn/ 2x16gb 5600c40/ 4060/ stock 1tb-os/ 4tb sn850x
    CPU
    10900k & 9940x & 5930k
    Motherboard
    z490-Apex & x299-Apex & x99-Sabertooth
    Memory
    Trident-Z Royal 4000c16 2x16gb & Trident-Z 3600c16 4x8gb & 3200c14 4x8gb
    Graphics Card(s)
    Titan Xp & 1080ti FTW3 & evga 980ti gaming
    Sound Card
    Onboard Realtek x3
    Monitor(s) Displays
    1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24"/ 3rd LG 43" series
    Screen Resolution
    1920-1080 not sure what the t.v is besides 43" class scales from 1920-1080 perfectly
    Hard Drives
    2-WD-sn850x 4tb/ 970evo+500gb/ 980 pro 2tb.
    PSU
    1000p2 & 1200p2 & 850p2
    Case
    D450 x2 & 1 Test bench in cherry Entertainment center
    Cooling
    Custom water loops x3 with 2x mora 360mm rads only 980ti gaming air cooled
    Keyboard
    G710+x3
    Mouse
    Redragon x3
    Internet Speed
    xfinity gigabyte
    Browser
    Firefox
    Antivirus
    mbam pro
I had a similar problem using an external SSD for back-up. It would take four or five tries before it worked. Something to do with the power setting and write caching. For the life of me I can't remember how I fixed it. What was funny is that this only happened with macrium, aoemi was fine. I think part of the problem stemmed from the drive being attached to a USB hub with an adapter.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    I8700k
    Motherboard
    MSI Z370A Pro
    Memory
    32 gb
    Graphics Card(s)
    1070ti
    Sound Card
    On-board realtech
I do have recovery media thanks but I’m just trying to create a system image and it keeps failing :rolleyes:.

If you can remember what you did I’d be grateful. I’ve googled the issue and it says it’s nothing to do with macrium - it’s something re windows. Said use tools to clear bad which I did and that didn’t work. The only difference between this back up and the previous one is the previous one was done with the full version of macrium (on a trial). The trial had run out so I let it lapse to the free version. Makes me think they’re trying to get me to pay!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    16gb
    Hard Drives
    Samsung 970 evo plus 2TB
    Cooling
    Could be better
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Other Info
    Originally installed with a 500gb H10 Optane ssd
I do have recovery media thanks but I’m just trying to create a system image and it keeps failing :rolleyes:.

If you can remember what you did I’d be grateful. I’ve googled the issue and it says it’s nothing to do with macrium - it’s something re windows. Said use tools to clear bad which I did and that didn’t work. The only difference between this back up and the previous one is the previous one was done with the full version of macrium (on a trial). The trial had run out so I let it lapse to the free version. Makes me think they’re trying to get me to pay!
Hi,
Use the recovery media
This will rule out os interference

Go to where you want to save the image
Create a new folder name it what ever you want to.

Insert recovery media and boot to it
Uncheck other disk that show up and leaver checked what you want an image of.
Point reflect to the disk and folder you created.
Start the image creation.
Use verify image if it completes.
 

My Computer

System One

  • OS
    Win-7-10-11Pro's
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer 17" Nitro 7840sn/ 2x16gb 5600c40/ 4060/ stock 1tb-os/ 4tb sn850x
    CPU
    10900k & 9940x & 5930k
    Motherboard
    z490-Apex & x299-Apex & x99-Sabertooth
    Memory
    Trident-Z Royal 4000c16 2x16gb & Trident-Z 3600c16 4x8gb & 3200c14 4x8gb
    Graphics Card(s)
    Titan Xp & 1080ti FTW3 & evga 980ti gaming
    Sound Card
    Onboard Realtek x3
    Monitor(s) Displays
    1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24"/ 3rd LG 43" series
    Screen Resolution
    1920-1080 not sure what the t.v is besides 43" class scales from 1920-1080 perfectly
    Hard Drives
    2-WD-sn850x 4tb/ 970evo+500gb/ 980 pro 2tb.
    PSU
    1000p2 & 1200p2 & 850p2
    Case
    D450 x2 & 1 Test bench in cherry Entertainment center
    Cooling
    Custom water loops x3 with 2x mora 360mm rads only 980ti gaming air cooled
    Keyboard
    G710+x3
    Mouse
    Redragon x3
    Internet Speed
    xfinity gigabyte
    Browser
    Firefox
    Antivirus
    mbam pro
Thanks. I didn’t know you could use recovery media for that. Only just seen your post. Meanwhile I gave up and decided to uninstall macrium (and possibly reinstall it again). I can’t even uninstall it! It gets stuck at “Preparing to remove”. Been trying on and off for a few hours. No idea what’s going on there.

As a test I tried doing an image with the built in Windows imaging - that failed right at the end too (also commented on shadow copies). I did a bit of research and one comment was - making sure VSS is actually turned on in Windows. Not even sure where to find VSS though.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    16gb
    Hard Drives
    Samsung 970 evo plus 2TB
    Cooling
    Could be better
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Other Info
    Originally installed with a 500gb H10 Optane ssd

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 4GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Beta as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, and Canary builds as a native boot .vhdx.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Lattitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 4GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Beta as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, and Canary builds as a native boot .vhdx.

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Stigg's Build
    CPU
    Intel Core i9-10900X
    Motherboard
    GIGABYTE X299X DESIGNARE 10G
    Memory
    Corsair 64 GB (4 x 16 GB) CMW64GX4M4C3000C15 Vengeance RGB Pro 3000Mhz DDR4
    Graphics Card(s)
    GIGABYTE GeForce GTX 1660 Super Mini ITX 6 GB OC
    Sound Card
    Realtek ALC1220
    Monitor(s) Displays
    Samsung 27" FHD LED FreeSync Gaming Monitor (LS27F350FHEXXY)
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 970 Pro Series 1TB M.2 2280 NVMe SSD
    Western Digital Red Pro WD8003FFBX-68B9AN0 8 TB, 7200 RPM, SATA-III
    Western Digital Red Pro WD8003FFBX-68B9AN0 8 TB, 7200 RPM, SATA-III
    PSU
    Corsair HX1200 1200W 80 Plus Platinum
    Case
    Fractal Design Define 7 Black Solid Case
    Cooling
    Noctua NH-D15 Chromax Black
    Keyboard
    Razer Ornata V2
    Mouse
    Razer DeathAdder Essential
    Internet Speed
    FTTN 100Mbps / 40Mbps
    Browser
    Mozilla Firefox
    Antivirus
    N/A
    Other Info
    Logitech BRIO 4k Ultra HD USB-C Webcam
  • Operating System
    Windows 10 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS ROG Zephyrus M GM501GS
    CPU
    Core i7-8750H
    Motherboard
    Zephyrus M GM501GS
    Memory
    SK Hynix 32 GB (2 x 16 GB) HMA82GS6CJR8N-VK 16 GB DDR4-2666 DDR4 SDRAM
    Graphics card(s)
    NVIDIA GeForce GTX 1070
    Sound Card
    Realtek ALC294
    Monitor(s) Displays
    AU Optronics B156HAN07.1 [15.6" LCD]
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung MZVKW512HMJP-00000 512 GB, PCI-E 3.0 x4
    Samsung SSD 860 QVO 4TB 4 TB, SATA-III
    PSU
    N/A
    Case
    N/A
    Cooling
    N/A
    Mouse
    Razer DeathAdder Essential
    Keyboard
    PC/AT Enhanced PS2 Keyboard (101/102-Key)
    Internet Speed
    FTTN 100Mbps / 40Mbps
    Browser
    Mozilla Firefox
    Antivirus
    N/A
    Other Info
    USB2.0 HD UVC Webcam
From Macrium.
We also provide a program which will recreate the correct registry setting and re-register all VSS components. Please download one of the below programs to fix your problem:

VSSfix 32bit - download
VSSfix 64bit - download
 

My Computer

System One

  • OS
    Windows 10

Thanks - I'll check that. It's really annoying! Stigg - It may have said "other tasks" rather than tools, can't remember now as don't have macrium open but it was one of the tabs at the top of macrium. It didn't work anyway. Porthos thanks for that link. I'm not really happy messing with the registry on this PC (which isn't mine - it's the teenagers with a lot of games on!).

What I'm curious about is why the last image I made went easily and smoothly and this one completely different. As I said, the only difference was originally I had the free trial of the full version. This time that had lapsed and I used the free version.

Actually this is why I stopped using Macrium last time! Similar issue trying to clone a drive. But I know it's very popular and when it works it just works well.

I have uninstalled it now (it did uninstall eventually) but still don't have a backup.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    16gb
    Hard Drives
    Samsung 970 evo plus 2TB
    Cooling
    Could be better
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Other Info
    Originally installed with a 500gb H10 Optane ssd

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    16gb
    Hard Drives
    Samsung 970 evo plus 2TB
    Cooling
    Could be better
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Other Info
    Originally installed with a 500gb H10 Optane ssd
Thinking about it - need more than a system image. Need a separate back up in case a clean install is needed of Windows 11. I know nothing about gaming. So assume it's not as simple as copying and pasting folders to backup games and game saves. I'll start another thread on that.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    16gb
    Hard Drives
    Samsung 970 evo plus 2TB
    Cooling
    Could be better
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Other Info
    Originally installed with a 500gb H10 Optane ssd
So I followed that article to set VSS to automatic, thanks. Had already uninsalled macrium so am trying Easeus which is doing a back up now - assuming it doesn't fail at the end! What I wasn't keen on was how difficult it was to uninstall macrium and it left quite a few bits and pieces behind that needed uninstalling manually. Anyway maybe it just needed VSS setting to automatic, I don't know, but find the EaseUS slightly simpler to use for my poor brain lol.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    16gb
    Hard Drives
    Samsung 970 evo plus 2TB
    Cooling
    Could be better
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Other Info
    Originally installed with a 500gb H10 Optane ssd
Thanks for all the help. The solution "may" have been going into services and setting Virtual Shadow to "automatic" (it was on manual). Not sure because I decided to try EaseUS and made an image with that, so haven't actually tried again with Macrium. But it was probably that VSS setting that was the issue. Not sure why when last backup was fine.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    16gb
    Hard Drives
    Samsung 970 evo plus 2TB
    Cooling
    Could be better
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Other Info
    Originally installed with a 500gb H10 Optane ssd

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