Solved Macrium imaging keeps failing

Hazel123

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I've been trying to do system images of the teenager's gaming pc before he upgrades to Windows 11. Did them a few months ago and no issues. But now keeps failing. A red warning about VSS - I clear the VSS in tools but it just fails again. I wondered if the external storage drive wasn't big enough (1tb) but I am only trying to back up the C drive - which is 250gb (the D drive is a 1 tb and almost full so that will mean another external back up drive). Tried reformatting the external hard drive and starting again but it just fails every time. And comes up with the VSS warning again, so I clear VSS again - going round in circles.
 

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ThrashZone

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Hi,
So you haven't used back all partitions needs to boot ?

I'd try the winpe recovery media I always use it instead of inside windows.
 

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Hazel123

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Hi,
So you haven't used back all partitions needs to boot ?

I'd try the winpe recovery media I always use it instead of inside windows.

Don't quite understand. I'm trying to back up the C drive, with various partitions which includes the ones needed to boot. Which recovery media do you mean for wiping?
 

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    Windows 11
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    HP Spectre X360
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    Core i7
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    8gb
    Hard Drives
    250gb ssd
    Internet Speed
    Dismal
    Browser
    Firefox
    Other Info
    Also use HP Pavilion DM4 (12 years old) on Windows 10 as my main system usually.
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    Windows 11
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    Asus Eee PC 1015PX
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    Intel Atom N570
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    2gb
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    Samsung Evo 860 250gb ssd
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ThrashZone

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Don't quite understand. I'm trying to back up the C drive, with various partitions which includes the ones needed to boot. Which recovery media do you mean for wiping?
Hi,
Free reflects recovery it suggest users to create when first opening it's called a winpe recovery media can be cd or flash drive.
1634231611038.png
 

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Zardoc

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Hi,
Free reflects recovery it suggest users to create when first opening it's called a winpe recovery media can be cd or flash drive.
View attachment 10039
I was told that there was a UI reboot & restore option with Reflect! Only Win PE?
 

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ThrashZone

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I was told that there was a UI reboot & restore option with Reflect! Only Win PE?
Hi,
Because boot issues aren't all that uncommon

Recovery media just as reflect says is recommended to create and test to make sure you can boot to it.
I use recovery media primarily to create and restore system images, pretty much get used to the process one day everyone will need it someday just a matter of when not if lol

You should also use verify after creating system images.
 

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Gramps

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I had a similar problem using an external SSD for back-up. It would take four or five tries before it worked. Something to do with the power setting and write caching. For the life of me I can't remember how I fixed it. What was funny is that this only happened with macrium, aoemi was fine. I think part of the problem stemmed from the drive being attached to a USB hub with an adapter.
 

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Hazel123

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I do have recovery media thanks but I’m just trying to create a system image and it keeps failing :rolleyes:.

If you can remember what you did I’d be grateful. I’ve googled the issue and it says it’s nothing to do with macrium - it’s something re windows. Said use tools to clear bad which I did and that didn’t work. The only difference between this back up and the previous one is the previous one was done with the full version of macrium (on a trial). The trial had run out so I let it lapse to the free version. Makes me think they’re trying to get me to pay!
 

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    Windows 11
    Computer type
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    HP Spectre X360
    CPU
    Core i7
    Memory
    8gb
    Hard Drives
    250gb ssd
    Internet Speed
    Dismal
    Browser
    Firefox
    Other Info
    Also use HP Pavilion DM4 (12 years old) on Windows 10 as my main system usually.
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus Eee PC 1015PX
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    Intel Atom N570
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    2gb
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    Samsung Evo 860 250gb ssd
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ThrashZone

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I do have recovery media thanks but I’m just trying to create a system image and it keeps failing :rolleyes:.

If you can remember what you did I’d be grateful. I’ve googled the issue and it says it’s nothing to do with macrium - it’s something re windows. Said use tools to clear bad which I did and that didn’t work. The only difference between this back up and the previous one is the previous one was done with the full version of macrium (on a trial). The trial had run out so I let it lapse to the free version. Makes me think they’re trying to get me to pay!
Hi,
Use the recovery media
This will rule out os interference

Go to where you want to save the image
Create a new folder name it what ever you want to.

Insert recovery media and boot to it
Uncheck other disk that show up and leaver checked what you want an image of.
Point reflect to the disk and folder you created.
Start the image creation.
Use verify image if it completes.
 

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    asus x3/ one old acer
    CPU
    10900k & 9940x & 5930k & q9550
    Motherboard
    z490-Apex & x299-Apex & x99-Sabertooth & Acer WG43M
    Memory
    2x8gb & 4x8gb 3600c16 & 4x8gb 3200c14 & 4x2gb
    Graphics Card(s)
    Titan Xp & 1080ti FTW3 & evga 980ti
    Sound Card
    Onboard Realtek x3
    Monitor(s) Displays
    1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24"/ 3rd LG 43" series
    Screen Resolution
    1920-1080 not sure what the t.v is besides 43" class scales from 1920-1080 perfectly
    Hard Drives
    To many to list
    PSU
    1000p2 & 1200p2 & 850p2 & 750p2
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Hazel123

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Thanks. I didn’t know you could use recovery media for that. Only just seen your post. Meanwhile I gave up and decided to uninstall macrium (and possibly reinstall it again). I can’t even uninstall it! It gets stuck at “Preparing to remove”. Been trying on and off for a few hours. No idea what’s going on there.

As a test I tried doing an image with the built in Windows imaging - that failed right at the end too (also commented on shadow copies). I did a bit of research and one comment was - making sure VSS is actually turned on in Windows. Not even sure where to find VSS though.
 

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  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre X360
    CPU
    Core i7
    Memory
    8gb
    Hard Drives
    250gb ssd
    Internet Speed
    Dismal
    Browser
    Firefox
    Other Info
    Also use HP Pavilion DM4 (12 years old) on Windows 10 as my main system usually.
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus Eee PC 1015PX
    CPU
    Intel Atom N570
    Memory
    2gb
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    Samsung Evo 860 250gb ssd
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Bree

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    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, Windows 11 Pro.
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    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, Windows 11 Pro.

Stigg

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Porthos

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From Macrium.
We also provide a program which will recreate the correct registry setting and re-register all VSS components. Please download one of the below programs to fix your problem:

VSSfix 32bit - download
VSSfix 64bit - download
 

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Hazel123

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Thanks - I'll check that. It's really annoying! Stigg - It may have said "other tasks" rather than tools, can't remember now as don't have macrium open but it was one of the tabs at the top of macrium. It didn't work anyway. Porthos thanks for that link. I'm not really happy messing with the registry on this PC (which isn't mine - it's the teenagers with a lot of games on!).

What I'm curious about is why the last image I made went easily and smoothly and this one completely different. As I said, the only difference was originally I had the free trial of the full version. This time that had lapsed and I used the free version.

Actually this is why I stopped using Macrium last time! Similar issue trying to clone a drive. But I know it's very popular and when it works it just works well.

I have uninstalled it now (it did uninstall eventually) but still don't have a backup.
 

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    HP Spectre X360
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    Core i7
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    8gb
    Hard Drives
    250gb ssd
    Internet Speed
    Dismal
    Browser
    Firefox
    Other Info
    Also use HP Pavilion DM4 (12 years old) on Windows 10 as my main system usually.
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus Eee PC 1015PX
    CPU
    Intel Atom N570
    Memory
    2gb
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    Samsung Evo 860 250gb ssd
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    Dismal
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Hazel123

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    Hard Drives
    250gb ssd
    Internet Speed
    Dismal
    Browser
    Firefox
    Other Info
    Also use HP Pavilion DM4 (12 years old) on Windows 10 as my main system usually.
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus Eee PC 1015PX
    CPU
    Intel Atom N570
    Memory
    2gb
    Hard Drives
    Samsung Evo 860 250gb ssd
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    Dismal
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Hazel123

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Thinking about it - need more than a system image. Need a separate back up in case a clean install is needed of Windows 11. I know nothing about gaming. So assume it's not as simple as copying and pasting folders to backup games and game saves. I'll start another thread on that.
 

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  • OS
    Windows 11
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    Laptop
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    HP Spectre X360
    CPU
    Core i7
    Memory
    8gb
    Hard Drives
    250gb ssd
    Internet Speed
    Dismal
    Browser
    Firefox
    Other Info
    Also use HP Pavilion DM4 (12 years old) on Windows 10 as my main system usually.
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus Eee PC 1015PX
    CPU
    Intel Atom N570
    Memory
    2gb
    Hard Drives
    Samsung Evo 860 250gb ssd
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    Dismal
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Hazel123

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So I followed that article to set VSS to automatic, thanks. Had already uninsalled macrium so am trying Easeus which is doing a back up now - assuming it doesn't fail at the end! What I wasn't keen on was how difficult it was to uninstall macrium and it left quite a few bits and pieces behind that needed uninstalling manually. Anyway maybe it just needed VSS setting to automatic, I don't know, but find the EaseUS slightly simpler to use for my poor brain lol.
 

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  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre X360
    CPU
    Core i7
    Memory
    8gb
    Hard Drives
    250gb ssd
    Internet Speed
    Dismal
    Browser
    Firefox
    Other Info
    Also use HP Pavilion DM4 (12 years old) on Windows 10 as my main system usually.
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus Eee PC 1015PX
    CPU
    Intel Atom N570
    Memory
    2gb
    Hard Drives
    Samsung Evo 860 250gb ssd
    Internet Speed
    Dismal
    Browser
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    Antivirus
    Defender

Hazel123

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Thanks for all the help. The solution "may" have been going into services and setting Virtual Shadow to "automatic" (it was on manual). Not sure because I decided to try EaseUS and made an image with that, so haven't actually tried again with Macrium. But it was probably that VSS setting that was the issue. Not sure why when last backup was fine.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre X360
    CPU
    Core i7
    Memory
    8gb
    Hard Drives
    250gb ssd
    Internet Speed
    Dismal
    Browser
    Firefox
    Other Info
    Also use HP Pavilion DM4 (12 years old) on Windows 10 as my main system usually.
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus Eee PC 1015PX
    CPU
    Intel Atom N570
    Memory
    2gb
    Hard Drives
    Samsung Evo 860 250gb ssd
    Internet Speed
    Dismal
    Browser
    Firefox
    Antivirus
    Defender
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