Solved Macrium Reflect update downloads but fails to update


wiganken

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I am setting up my new computer and I installed Macrium Reflect v8.1.8110 on it because I could not find the latest build 8631.
On my old device I removed the Macrium licence and uninstalled MR.
I then used this licence for v8.1.8110 on my new device.
MR finds the update to build 8631 and I click on 'Download'. It seems to download and then MR closes but nothing else happens. The download fails to execute.
I relaunch MR and see it is still build 8110.
I disabled my Bitdefender security and tried again but no different.

Q1 - Does anyone how to get MR to update successfully?

Q2 - Is it possible to get MR v8.1.8631 as a direct download rather than an update package? I could then uninsall build 8110 and instal build 8631.


MR Downloads but doesn't then install.webp
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec K11
    CPU
    AMD Ryzen 9 8945HS
    Memory
    32GB DDR5 SO-DIMM
    Graphics Card(s)
    Integrated AMD Radeon 780M (4.00 GHz)
    Monitor(s) Displays
    Benq 2250HM
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB PCIe 4.0 NVMe M.2 SSD
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
    CPU
    Intel® Core™ Ultra 7 - 255H processor
    Memory
    16 GB LPDDR5 SDRAM
    Graphics card(s)
    Intel Arc 140T onboard graphics
    Screen Resolution
    1920 x 1200 (16:10 WUXGA resolution) OLED Touchscreen
    Hard Drives
    1TB SSD
I found the fix. In case it helps others: -

This prompted me to look in folder C:\Users\Ken\AppData\Local\Temp and the patch had been downloaded to there. I dragged it (reflectPatch.exe) to the desktop and ran it. This updated MR to v8.1 build 8631 so all okay now.

What a stupid place for Macrium to download patches to. Why not the normal Downloads folder?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec K11
    CPU
    AMD Ryzen 9 8945HS
    Memory
    32GB DDR5 SO-DIMM
    Graphics Card(s)
    Integrated AMD Radeon 780M (4.00 GHz)
    Monitor(s) Displays
    Benq 2250HM
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB PCIe 4.0 NVMe M.2 SSD
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
    CPU
    Intel® Core™ Ultra 7 - 255H processor
    Memory
    16 GB LPDDR5 SDRAM
    Graphics card(s)
    Intel Arc 140T onboard graphics
    Screen Resolution
    1920 x 1200 (16:10 WUXGA resolution) OLED Touchscreen
    Hard Drives
    1TB SSD
Is Macrium itself installed in the Temp area rather than the program files area? Programs do this if you select the 'instal for me' option rather than 'instal for everyone'.

It is worth checking.

Also right click the Downloads folder and look at 'Properties' checking that 'Location' button is set to point to 'Download' and not somewhere else.
 

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System One

  • OS
    W11 Pro x64 ongoing Canary 29500 latest builds
    Computer type
    Laptop
    Manufacturer/Model
    Dell 7760 Mobile Precision 17"
    CPU
    Intel i5
    Motherboard
    Unknown
    Memory
    8Gb
    Graphics Card(s)
    Intel HD Graphics
    Sound Card
    Realtek
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    2 x 256Gb SSD
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    Dell 240 watt
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    Dell Premier Bluetooth
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    50Mbps
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    Edge
    Antivirus
    Default Microsoft Security
What a stupid place for Macrium to download patches to. Why not the normal Downloads folder?
Because it is temp file and should be cleaned up after use, either by the patch file itself on successful completion, or any of Windows clean-up options. Once patched, it is of no further use.

Would you really prefer these patch files to accumulate in your Downloads folder, and have to clean them up manually?
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23-R9VY
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD (from April 2026: 250GB EVO 850)
    Internet Speed
    150 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2, and 25H2 on 30th September 2025 through Windows Update by setting the Target Release Version for 25H2.

    UPDATE - 11 April 2026: due to mechanical deterioration this PC has been retired from active duty. The OS with all software and files has been migrated to my System Seven below to carry on as my general purpose 'main machine'.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 1TB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine. Updated to 25H2 on 30th September 2025.

    My SYSTEM SEVEN is a Lenovo Thinkpad T580, Intel Core i7-8650U, 16GB RAM, 512GB NVMe SSD + 2nd 512GB NVMe SSD, a supported device for Windows 11. This is my current general purpose 'main machine'. The installed Windows 11 Home from my System One has been migrated to this machine.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. In-place upgrade to 24H2 using hybrid 23H2/24H2 install media. Upgraded to 25H2 by Enablement Package. Also running Insider Dev, and Canary builds and Windows 10 as native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 1TB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine. Updated to 25H2 on 30th September 2025.

    My SYSTEM SEVEN is a Lenovo Thinkpad T580, Intel Core i7-8650U, 16GB RAM, 512GB NVMe SSD + 2nd 512GB NVMe SSD, a supported device for Windows 11. This is my current general purpose 'main machine'. The installed Windows 11 Home from my System One has been migrated to this machine.
Would you really prefer these patch files to accumulate in your Downloads folder
I monitor my Downloads folder so there are never more than 10 downloads in there.

If the patch had auto-executed after downloding then there would have been no problem. I had to go online until I found that web link I posted about otherwise I would never have found it.
Just thought others should know in case it happens to them.

I have now saved MR v8.1 installer and the patch to my PC in case of future need.
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec K11
    CPU
    AMD Ryzen 9 8945HS
    Memory
    32GB DDR5 SO-DIMM
    Graphics Card(s)
    Integrated AMD Radeon 780M (4.00 GHz)
    Monitor(s) Displays
    Benq 2250HM
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB PCIe 4.0 NVMe M.2 SSD
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
    CPU
    Intel® Core™ Ultra 7 - 255H processor
    Memory
    16 GB LPDDR5 SDRAM
    Graphics card(s)
    Intel Arc 140T onboard graphics
    Screen Resolution
    1920 x 1200 (16:10 WUXGA resolution) OLED Touchscreen
    Hard Drives
    1TB SSD
Would you really prefer these patch files to accumulate in your Downloads folder, and have to clean them up manually?
Hey if your like me, I keep the latest installers for all my software in case of a new install.
 

My Computer

System One

  • OS
    Win 10 Pro 19045.6937 Win 11 25H2 VM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Precicion 15 Workstation
    CPU
    Xeon W-10885M
    Motherboard
    Dell
    Memory
    64GB ECC DDR4 128GB max
    Graphics Card(s)
    Intel 1080p + Quadro RTX 5000 Max-Q 16GB 4K
    Sound Card
    onboard Realtec
    Monitor(s) Displays
    NA
    Screen Resolution
    1080p to 4k
    Hard Drives
    1 TB Samsung 9100 M2 SSD main
    2 TB Samsung 9100 M2 SSD storage
    500 GB Corsair T500 storage M2 SSD (6 TB max)
    PSU
    NA
    Case
    NA
    Cooling
    NA
    Keyboard
    backlit
    Mouse
    Logitec M720 Bluetooth Free scroll
    Internet Speed
    slow
    Browser
    Pale Moon 33.9.x.x - x64 AVX2 build
    Antivirus
    Windows Defender

My Computers

System One System Two

  • OS
    Windows11 Pro 26200.8524
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Alienware Aurora R16
    CPU
    Intel Core i9 14900F (24 -Core, 68 MB Total Cache)
    Motherboard
    Dell Alienware
    Memory
    32GB DDR5
    Graphics Card(s)
    RTX 4080 Super w/581.95
    Sound Card
    Realtec
    Monitor(s) Displays
    Corsair XENEON 32QHD165
    Screen Resolution
    2560 X 1440
    Hard Drives
    1-2TB Samsung 990 Pro PCIe NVMe M2 SSD
    1-4TB Samsung 990 Pro PCIe NVMe M2 SSD
    PSU
    1000 Watt Platinum Dell
    Case
    Alienware
    Cooling
    Liquid Closed Loop
    Keyboard
    Logitech MK270 Wireless Keyboard
    Mouse
    Logitech MK270 Wireless
    Internet Speed
    100Gb's Down-20 Up
    Browser
    Firefox 151.0.2
    Antivirus
    Defender
    Other Info
    Very Quiet And Fast
    CyberPower UPS CP1500PFCLCD
  • Operating System
    PClinuxOS Mate (2025.7)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel
    CPU
    13th Gen Inter(R) Core(TM) i3-1315U
    Motherboard
    Intel
    Memory
    64 GB DDR4 @3200 MHz.
    Graphics card(s)
    Internal
    Sound Card
    None
    Monitor(s) Displays
    Dell 2419HGCF
    Screen Resolution
    1920 X 1080
    Hard Drives
    SAMSUNG 980 PRO SSD 2TB, PCIe 4.0 M.2 2280
    PSU
    Chicony 30 Watt
    Case
    Small
    Keyboard
    Dell
    Mouse
    Razor
    Internet Speed
    1GB
    Browser
    Slimjet

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