Mail app notification isn't working correctly.


streetwolf

Well-known member
Local time
8:37 AM
Posts
54
OS
Windows 11
Does anyone else not get email notifications using the Windows Mail App? The only time I get the notification is when the Mail app is opened. Defeats the purpose of a notification doesn't it? I had the same problem with Windows 10 at some point in time. Before that I would get a notification without the Mail app opened.

Everything is set up correctly as afaik.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    13th Gen Intel(R) Core(TM) i9-13900K
    Motherboard
    ASUS Maximus Hero Z790
    Memory
    Corsair 2x32GB @ 6600
    Graphics Card(s)
    PNY RTX3080 TI
    Sound Card
    Realtek on motherboard.
    Monitor(s) Displays
    Corsair 4k, BenQ 4k.
    Screen Resolution
    3840x2160

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
I've already try this multiple times without success. If you use MS Mail do you always get a notification with sound when the mail app isn't opened?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    13th Gen Intel(R) Core(TM) i9-13900K
    Motherboard
    ASUS Maximus Hero Z790
    Memory
    Corsair 2x32GB @ 6600
    Graphics Card(s)
    PNY RTX3080 TI
    Sound Card
    Realtek on motherboard.
    Monitor(s) Displays
    Corsair 4k, BenQ 4k.
    Screen Resolution
    3840x2160
Sorry Streetwolf, I don't use the mail app. I never have liked the mail app in 10 or 11.

This has been complained about since early Win10 days. It seems to work correctly if you use a MS email account, but if you use a different email provider it doesn't. Do you use a MS email account?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
I don't use the Mail and Calendar app as I use Outlook, but I do see notifications from it.
I remember on a computer in Windows 10 that there were problems with it. I went to Apps & Features and noticed that it was using a ridiculous amount of storage space. It was Gigabytes in size.

I remember clicking on the three dots and selecting Advanced Options.
In that section, there is Repair, Reset and Uninstall. I can't remember which one worked for me, but one did.
Have you tried all three of those options? If you have to resort to uninstalling it, you can easily install it again from the Microsoft Store.


It may do similar things to what glasskuter posted. I'm not sure.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Stigg's Build
    CPU
    Intel Core i9-10900X
    Motherboard
    GIGABYTE X299X DESIGNARE 10G
    Memory
    Corsair 64 GB (4 x 16 GB) CMW64GX4M4C3000C15 Vengeance RGB Pro 3000Mhz DDR4
    Graphics Card(s)
    GIGABYTE GeForce GTX 1660 Super Mini ITX 6 GB OC
    Sound Card
    Realtek ALC1220
    Monitor(s) Displays
    Samsung 27" FHD LED FreeSync Gaming Monitor (LS27F350FHEXXY)
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 970 Pro Series 1TB M.2 2280 NVMe SSD
    Western Digital Red Pro WD8003FFBX-68B9AN0 8 TB, 7200 RPM, SATA-III
    Western Digital Red Pro WD8003FFBX-68B9AN0 8 TB, 7200 RPM, SATA-III
    PSU
    Corsair HX1200 1200W 80 Plus Platinum
    Case
    Fractal Design Define 7 Black Solid Case
    Cooling
    Noctua NH-D15 Chromax Black
    Keyboard
    Razer Ornata V2
    Mouse
    Razer DeathAdder Essential
    Internet Speed
    FTTN 100Mbps / 40Mbps
    Browser
    Mozilla Firefox
    Antivirus
    N/A
    Other Info
    Logitech BRIO 4k Ultra HD USB-C Webcam
  • Operating System
    Windows 10 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS ROG Zephyrus M GM501GS
    CPU
    Core i7-8750H
    Motherboard
    Zephyrus M GM501GS
    Memory
    SK Hynix 32 GB (2 x 16 GB) HMA82GS6CJR8N-VK 16 GB DDR4-2666 DDR4 SDRAM
    Graphics card(s)
    NVIDIA GeForce GTX 1070
    Sound Card
    Realtek ALC294
    Monitor(s) Displays
    AU Optronics B156HAN07.1 [15.6" LCD]
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung MZVKW512HMJP-00000 512 GB, PCI-E 3.0 x4
    Samsung SSD 860 QVO 4TB 4 TB, SATA-III
    PSU
    N/A
    Case
    N/A
    Cooling
    N/A
    Mouse
    Razer DeathAdder Essential
    Keyboard
    PC/AT Enhanced PS2 Keyboard (101/102-Key)
    Internet Speed
    FTTN 100Mbps / 40Mbps
    Browser
    Mozilla Firefox
    Antivirus
    N/A
    Other Info
    USB2.0 HD UVC Webcam
I personally have tried repair as well as uninstalling and reinstalling for this issue. What seems to happen (was happening to me in Windows 10) and is still happening in windows 11:
  • Repair, Uninstall, and Re-install all have worked, however, only from anywhere between 1 to 3 days. Then notifications stop appearing until I open the app.
  • I am using a MS email address. I have my Gmail using Outlook. I have removed and re-added my MS email address. Notifications work for a few days, then stop working until I open the app.
  • Simply re-booting my PC is a hit and miss. Sometimes notifications will work (once again for a few days max) and then stop working again. Other times it won't work after reboot.
  • I have checked all the settings to make sure that Notifications are on and they are.
  • I am not making any changes to the settings. Changes are default settings.
I personally don't care whether it works or not, however it's more annoying then anything.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    AMD Ryzen 5 2600
    Motherboard
    MSI B450 Tomahawk Max (MS-7C02)
    Memory
    Corsair 16 GB
    Graphics Card(s)
    Asus GeForce GTX 1660 Super
    Sound Card
    Creative Audigy RX5
    Monitor(s) Displays
    LG IPS Full HD 27 (x2)
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung SSD 840 (240GB), SanDisk SSD Plus 1TB
It works ok for me. Focus assist is off and the settings in the Mail app is,

1641705392895.png
 

My Computers

System One System Two

  • OS
    Win 11 Home & 🐥.
    Computer type
    Laptop
    Manufacturer/Model
    ACER Nitro AN16-41
    CPU
    AMD Ryzen™ 7 7735HS Processor 3.2Ghz
    Motherboard
    RB Sierra_PEH (FP7)
    Memory
    32 GB DDR5 4800MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 4060 8GB GDDR6
    Monitor(s) Displays
    16" QHD+ 165Hz 16:10 IPS Technology
    Screen Resolution
    1920 X 1200
    Hard Drives
    Hynix HFS001TEJ9X125N : 1024.2 GB
    PSU
    330 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender

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