Microsoft Paint and Media Player Losing Identifying Icon


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HDL

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First let me reference this thread here - How to create shortcut for the “paint” in the desktop? Post 31. I read this entire thread and found no answer for my problem. I was advised to create a new thread since there had been no replies to this one in over 30 days but thought I may get more response from that thread since it was along the same lines. So here is what I posted and would like help with if there are any suggestions.

The problem I would like advice on is my desktop shortcuts to both Paint and Media Player, (Both Microsoft Apps,) They both keep losing their identifying icons. I have deleted the IconCache and let it rebuild itself, doesn't seem to help those 2 shortcuts. I can quickly get them back by right clicking their app in the start menu and creating a desktop shortcut again, but I shouldn't have to do that. Seems this problem started happening maybe a month or two ago. I have used both apps for years with no problem like this. Any thoughts on how to fix this problem.
 

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There was something in a Windows update about the way Store app icons work on the desktop, and since then I've had the same issue.
Whenever a Store app or game is updated it's icon goes 'blank' and has to be deleted and put back again
 

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BrianInEngland said:
There was something in a Windows update about the way Store app icons work on the desktop, and since then I've had the same issue.
Whenever a Store app or game is updated it's icon goes 'blank' and has to be deleted and put back again
Click to expand...
Thank you for that information. I guess I'm not alone, so maybe they will eventually fix it.
 

My Computer My Computer

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Windows 11 Pro ver. 24H212th Grn. Intel i7-12700K 3600 Mhz 12 Cores64 GB DDR5NVIDIA GeForce GTX 1650
OS
Windows 11 Pro ver. 24H2
Computer type
PC/Desktop
Manufacturer/Model
ACPI x64-based PC
CPU
12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
Motherboard
ASUSTeK - Prime Z690-P WIFI
Memory
64 GB DDR5
Graphics Card(s)
NVIDIA GeForce GTX 1650
Sound Card
NVIDIA High Definition Audio
Monitor(s) Displays
ViewSonic
Screen Resolution
1920 x 1080
Hard Drives
HDS72252 5VLAT80 2 Tb ssd Hard drive
PSU
850 Watt Power Supply
Case
19" high desktop
Cooling
A lot of fans
Keyboard
Logitech
Mouse
Logitech
Internet Speed
500 Mg
Browser
FF
Antivirus
Windows Defendor & Malwarebytes
Other Info
2 Asus Blu-Ray burners - BW - 16D1HT
HDL said:
Thank you for that information. I guess I'm not alone, so maybe they will eventually fix it.
Click to expand...
Yes, this happened to me also. My paint icon gone blank after windows update.
 

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sam9 said:
Yes, this happened to me also. My paint icon gone blank after windows update.
Click to expand...
I believe it was meant to be fixed in a recent update
 

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Windows 11 Pro 25H2 (RP channel)AMD Ryzen 7 9800X3D 8-core64GB Corsair Titanium 6000/CL30MSI Suprim 5080 SOC
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Windows 11 Pro 25H2 (RP channel)
Computer type
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Manufacturer/Model
MSI
CPU
AMD Ryzen 7 9800X3D 8-core
Motherboard
MEG X870E Godlike
Memory
64GB Corsair Titanium 6000/CL30
Graphics Card(s)
MSI Suprim 5080 SOC
Sound Card
Soundblaster AE-9
Monitor(s) Displays
ASUS TUF Gaming VG289Q
Screen Resolution
3840x2160
Hard Drives
Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
Samsung 990 Pro 2TB
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Seasonic PX-2200
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Logitech G903 with PowerPlay charger
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BrianInEngland said:
I believe it was meant to be fixed in a recent update
Click to expand...

July 22, 2025's Preview Update (or wait until Patch Tuesday in August):
[Desktop icons] Fixed: If you have an app pinned to your desktop and it updates, the app icon might not display correctly and instead show a white page.
Click to expand...
 

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As we speak, my Photos app went white. I fixed it but hope August's update fixes the cause of the problem. For me, at least, it is a reoccurring problem.
 

My Computer My Computer

At a glance

Windows 11 Pro ver. 24H212th Grn. Intel i7-12700K 3600 Mhz 12 Cores64 GB DDR5NVIDIA GeForce GTX 1650
OS
Windows 11 Pro ver. 24H2
Computer type
PC/Desktop
Manufacturer/Model
ACPI x64-based PC
CPU
12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
Motherboard
ASUSTeK - Prime Z690-P WIFI
Memory
64 GB DDR5
Graphics Card(s)
NVIDIA GeForce GTX 1650
Sound Card
NVIDIA High Definition Audio
Monitor(s) Displays
ViewSonic
Screen Resolution
1920 x 1080
Hard Drives
HDS72252 5VLAT80 2 Tb ssd Hard drive
PSU
850 Watt Power Supply
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19" high desktop
Cooling
A lot of fans
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Logitech
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Logitech
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500 Mg
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FF
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Windows Defendor & Malwarebytes
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2 Asus Blu-Ray burners - BW - 16D1HT
garlin said:
July 22, 2025's Preview Update (or wait until Patch Tuesday in August):
Click to expand...
This update has come to my PC but I have not installed yet, as I could not understand what is preview update. Is it equivalent to beta or stable update.
 

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Patch Tuesday is the only Monthly Update that includes Windows security fixes. By MS policy, they can't be released ahead of the normal update cycle. But IT admins in large environments prefer testing any upcoming non-security fixes or changes before Patch Tuesday, to see if it breaks any of the software apps they support. They don't want an unexpected surprise.

The Monthly Previews are effectively the upcoming month's official update (minus the security fixes). It allows MS one last chance to beta test next monthly's update before it becomes official. For the most part, August's update will be identical to July's Preview.

Some users may be really annoyed by a broken feature, and decide they'll jump ahead and install the Preview and not bother waiting the 2-3 weeks for Patch Tuesday to arrive. This is why Windows Updates has the "Get the latest updates as soon as they're available" option.
 

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garlin said:
Patch Tuesday is the only Monthly Update that includes Windows security fixes. By MS policy, they can't be released ahead of the normal update cycle. But IT admins in large environments prefer testing any upcoming non-security fixes or changes before Patch Tuesday, to see if it breaks any of the software apps they support. They don't want an unexpected surprise.

The Monthly Previews are effectively the upcoming month's official update (minus the security fixes). It allows MS one last chance to beta test next monthly's update before it becomes official. For the most part, August's update will be identical to July's Preview.

Some users may be really annoyed by a broken feature, and decide they'll jump ahead and install the Preview and not bother waiting the 2-3 weeks for Patch Tuesday to arrive. This is why Windows Updates has the "Get the latest updates as soon as they're available" option.
Click to expand...
.4770 preview update was a surprise for quite a few users when it kept failing...
 

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Windows 11 Pro 25H2 (RP channel)AMD Ryzen 7 9800X3D 8-core64GB Corsair Titanium 6000/CL30MSI Suprim 5080 SOC
OS
Windows 11 Pro 25H2 (RP channel)
Computer type
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Manufacturer/Model
MSI
CPU
AMD Ryzen 7 9800X3D 8-core
Motherboard
MEG X870E Godlike
Memory
64GB Corsair Titanium 6000/CL30
Graphics Card(s)
MSI Suprim 5080 SOC
Sound Card
Soundblaster AE-9
Monitor(s) Displays
ASUS TUF Gaming VG289Q
Screen Resolution
3840x2160
Hard Drives
Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
Samsung 990 Pro 2TB
Samsung 980 Pro 2TB
Samsung 870 Evo 4TB
Samsung 870 Evo 2TB
Samsung T9 4TB
PSU
Seasonic PX-2200
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Bequiet! Dark Base Pro 901
Cooling
Noctua NH-D15S Chromax black
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Logitech G915 X (wired)
Mouse
Logitech G903 with PowerPlay charger
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900Mb/sec
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Windows Defender
BrianInEngland said:
.4770 preview update was a surprise for quite a few users when it kept failing...
Click to expand...
Do you mean the installation of the update kept failing or something else kept failing after the update was installed?
 

My Computer My Computer

At a glance

Windows 11 Pro ver. 24H212th Grn. Intel i7-12700K 3600 Mhz 12 Cores64 GB DDR5NVIDIA GeForce GTX 1650
OS
Windows 11 Pro ver. 24H2
Computer type
PC/Desktop
Manufacturer/Model
ACPI x64-based PC
CPU
12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
Motherboard
ASUSTeK - Prime Z690-P WIFI
Memory
64 GB DDR5
Graphics Card(s)
NVIDIA GeForce GTX 1650
Sound Card
NVIDIA High Definition Audio
Monitor(s) Displays
ViewSonic
Screen Resolution
1920 x 1080
Hard Drives
HDS72252 5VLAT80 2 Tb ssd Hard drive
PSU
850 Watt Power Supply
Case
19" high desktop
Cooling
A lot of fans
Keyboard
Logitech
Mouse
Logitech
Internet Speed
500 Mg
Browser
FF
Antivirus
Windows Defendor & Malwarebytes
Other Info
2 Asus Blu-Ray burners - BW - 16D1HT
HDL said:
Do you mean the installation of the update kept failing or something else kept failing after the update was installed?
Click to expand...
The update failed for quite a few users on this forum
 

My Computer My Computer

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Windows 11 Pro 25H2 (RP channel)AMD Ryzen 7 9800X3D 8-core64GB Corsair Titanium 6000/CL30MSI Suprim 5080 SOC
OS
Windows 11 Pro 25H2 (RP channel)
Computer type
PC/Desktop
Manufacturer/Model
MSI
CPU
AMD Ryzen 7 9800X3D 8-core
Motherboard
MEG X870E Godlike
Memory
64GB Corsair Titanium 6000/CL30
Graphics Card(s)
MSI Suprim 5080 SOC
Sound Card
Soundblaster AE-9
Monitor(s) Displays
ASUS TUF Gaming VG289Q
Screen Resolution
3840x2160
Hard Drives
Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
Samsung 990 Pro 2TB
Samsung 980 Pro 2TB
Samsung 870 Evo 4TB
Samsung 870 Evo 2TB
Samsung T9 4TB
PSU
Seasonic PX-2200
Case
Bequiet! Dark Base Pro 901
Cooling
Noctua NH-D15S Chromax black
Keyboard
Logitech G915 X (wired)
Mouse
Logitech G903 with PowerPlay charger
Internet Speed
900Mb/sec
Browser
Microsoft Edge
Antivirus
Windows Defender
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garlin said:
Patch Tuesday is the only Monthly Update that includes Windows security fixes. By MS policy, they can't be released ahead of the normal update cycle. But IT admins in large environments prefer testing any upcoming non-security fixes or changes before Patch Tuesday, to see if it breaks any of the software apps they support. They don't want an unexpected surprise.

The Monthly Previews are effectively the upcoming month's official update (minus the security fixes). It allows MS one last chance to beta test next monthly's update before it becomes official. For the most part, August's update will be identical to July's Preview.

Some users may be really annoyed by a broken feature, and decide they'll jump ahead and install the Preview and not bother waiting the 2-3 weeks for Patch Tuesday to arrive. This is why Windows Updates has the "Get the latest updates as soon as they're available" option.
Click to expand...
2025-07 preview update , I did not install. Now I recd the final update on 14 Aug 2025. I installed this but Paint Icon is still blank. It means MS has not done anything in this update for blank icons issue.
 

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