Microsoft Paint and Media Player Losing Identifying Icon


H

HDL

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First let me reference this thread here - How to create shortcut for the “paint” in the desktop? Post 31. I read this entire thread and found no answer for my problem. I was advised to create a new thread since there had been no replies to this one in over 30 days but thought I may get more response from that thread since it was along the same lines. So here is what I posted and would like help with if there are any suggestions.

The problem I would like advice on is my desktop shortcuts to both Paint and Media Player, (Both Microsoft Apps,) They both keep losing their identifying icons. I have deleted the IconCache and let it rebuild itself, doesn't seem to help those 2 shortcuts. I can quickly get them back by right clicking their app in the start menu and creating a desktop shortcut again, but I shouldn't have to do that. Seems this problem started happening maybe a month or two ago. I have used both apps for years with no problem like this. Any thoughts on how to fix this problem.
 

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  • OS
    Windows 11 Pro ver. 24H2
    Computer type
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    ACPI x64-based PC
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    12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
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    ASUSTeK - Prime Z690-P WIFI
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    2 Asus Blu-Ray burners - BW - 16D1HT
There was something in a Windows update about the way Store app icons work on the desktop, and since then I've had the same issue.
Whenever a Store app or game is updated it's icon goes 'blank' and has to be deleted and put back again
 

My Computer

System One

  • OS
    Windows 11 Pro 25H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI
    CPU
    AMD Ryzen 7 9800X3D 8-core
    Motherboard
    MEG X870E Godlike
    Memory
    64GB Corsair Titanium 6000/CL30
    Graphics Card(s)
    MSI Suprim 5080 SOC
    Sound Card
    Soundblaster AE-9
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 870 Evo 4TB
    Samsung 870 Evo 2TB
    Samsung T9 4TB
    PSU
    Seasonic PX-2200
    Case
    Bequiet! Dark Base Pro 901
    Cooling
    Noctua NH-D15S Chromax black
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    Logitech G915 X (wired)
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    Logitech G903 with PowerPlay charger
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BrianInEngland said:
There was something in a Windows update about the way Store app icons work on the desktop, and since then I've had the same issue.
Whenever a Store app or game is updated it's icon goes 'blank' and has to be deleted and put back again
Click to expand...
Thank you for that information. I guess I'm not alone, so maybe they will eventually fix it.
 

My Computer

System One

  • OS
    Windows 11 Pro ver. 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACPI x64-based PC
    CPU
    12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
    Motherboard
    ASUSTeK - Prime Z690-P WIFI
    Memory
    64 GB DDR5
    Graphics Card(s)
    NVIDIA GeForce GTX 1650
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1920 x 1080
    Hard Drives
    HDS72252 5VLAT80 2 Tb ssd Hard drive
    PSU
    850 Watt Power Supply
    Case
    19" high desktop
    Cooling
    A lot of fans
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    500 Mg
    Browser
    FF
    Antivirus
    Windows Defendor & Malwarebytes
    Other Info
    2 Asus Blu-Ray burners - BW - 16D1HT
sam9 said:
Yes, this happened to me also. My paint icon gone blank after windows update.
Click to expand...
I believe it was meant to be fixed in a recent update
 

My Computer

System One

  • OS
    Windows 11 Pro 25H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI
    CPU
    AMD Ryzen 7 9800X3D 8-core
    Motherboard
    MEG X870E Godlike
    Memory
    64GB Corsair Titanium 6000/CL30
    Graphics Card(s)
    MSI Suprim 5080 SOC
    Sound Card
    Soundblaster AE-9
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 870 Evo 4TB
    Samsung 870 Evo 2TB
    Samsung T9 4TB
    PSU
    Seasonic PX-2200
    Case
    Bequiet! Dark Base Pro 901
    Cooling
    Noctua NH-D15S Chromax black
    Keyboard
    Logitech G915 X (wired)
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    900Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
As we speak, my Photos app went white. I fixed it but hope August's update fixes the cause of the problem. For me, at least, it is a reoccurring problem.
 

My Computer

System One

  • OS
    Windows 11 Pro ver. 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACPI x64-based PC
    CPU
    12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
    Motherboard
    ASUSTeK - Prime Z690-P WIFI
    Memory
    64 GB DDR5
    Graphics Card(s)
    NVIDIA GeForce GTX 1650
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1920 x 1080
    Hard Drives
    HDS72252 5VLAT80 2 Tb ssd Hard drive
    PSU
    850 Watt Power Supply
    Case
    19" high desktop
    Cooling
    A lot of fans
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    500 Mg
    Browser
    FF
    Antivirus
    Windows Defendor & Malwarebytes
    Other Info
    2 Asus Blu-Ray burners - BW - 16D1HT
garlin said:
July 22, 2025's Preview Update (or wait until Patch Tuesday in August):
Click to expand...
This update has come to my PC but I have not installed yet, as I could not understand what is preview update. Is it equivalent to beta or stable update.
 

My Computer

System One

  • OS
    Windows
Patch Tuesday is the only Monthly Update that includes Windows security fixes. By MS policy, they can't be released ahead of the normal update cycle. But IT admins in large environments prefer testing any upcoming non-security fixes or changes before Patch Tuesday, to see if it breaks any of the software apps they support. They don't want an unexpected surprise.

The Monthly Previews are effectively the upcoming month's official update (minus the security fixes). It allows MS one last chance to beta test next monthly's update before it becomes official. For the most part, August's update will be identical to July's Preview.

Some users may be really annoyed by a broken feature, and decide they'll jump ahead and install the Preview and not bother waiting the 2-3 weeks for Patch Tuesday to arrive. This is why Windows Updates has the "Get the latest updates as soon as they're available" option.
 

My Computer

System One

  • OS
    Windows 7
garlin said:
Patch Tuesday is the only Monthly Update that includes Windows security fixes. By MS policy, they can't be released ahead of the normal update cycle. But IT admins in large environments prefer testing any upcoming non-security fixes or changes before Patch Tuesday, to see if it breaks any of the software apps they support. They don't want an unexpected surprise.

The Monthly Previews are effectively the upcoming month's official update (minus the security fixes). It allows MS one last chance to beta test next monthly's update before it becomes official. For the most part, August's update will be identical to July's Preview.

Some users may be really annoyed by a broken feature, and decide they'll jump ahead and install the Preview and not bother waiting the 2-3 weeks for Patch Tuesday to arrive. This is why Windows Updates has the "Get the latest updates as soon as they're available" option.
Click to expand...
.4770 preview update was a surprise for quite a few users when it kept failing...
 

My Computer

System One

  • OS
    Windows 11 Pro 25H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI
    CPU
    AMD Ryzen 7 9800X3D 8-core
    Motherboard
    MEG X870E Godlike
    Memory
    64GB Corsair Titanium 6000/CL30
    Graphics Card(s)
    MSI Suprim 5080 SOC
    Sound Card
    Soundblaster AE-9
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 870 Evo 4TB
    Samsung 870 Evo 2TB
    Samsung T9 4TB
    PSU
    Seasonic PX-2200
    Case
    Bequiet! Dark Base Pro 901
    Cooling
    Noctua NH-D15S Chromax black
    Keyboard
    Logitech G915 X (wired)
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    900Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
BrianInEngland said:
.4770 preview update was a surprise for quite a few users when it kept failing...
Click to expand...
Do you mean the installation of the update kept failing or something else kept failing after the update was installed?
 

My Computer

System One

  • OS
    Windows 11 Pro ver. 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACPI x64-based PC
    CPU
    12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
    Motherboard
    ASUSTeK - Prime Z690-P WIFI
    Memory
    64 GB DDR5
    Graphics Card(s)
    NVIDIA GeForce GTX 1650
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1920 x 1080
    Hard Drives
    HDS72252 5VLAT80 2 Tb ssd Hard drive
    PSU
    850 Watt Power Supply
    Case
    19" high desktop
    Cooling
    A lot of fans
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    500 Mg
    Browser
    FF
    Antivirus
    Windows Defendor & Malwarebytes
    Other Info
    2 Asus Blu-Ray burners - BW - 16D1HT
HDL said:
Do you mean the installation of the update kept failing or something else kept failing after the update was installed?
Click to expand...
The update failed for quite a few users on this forum
 

My Computer

System One

  • OS
    Windows 11 Pro 25H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI
    CPU
    AMD Ryzen 7 9800X3D 8-core
    Motherboard
    MEG X870E Godlike
    Memory
    64GB Corsair Titanium 6000/CL30
    Graphics Card(s)
    MSI Suprim 5080 SOC
    Sound Card
    Soundblaster AE-9
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 870 Evo 4TB
    Samsung 870 Evo 2TB
    Samsung T9 4TB
    PSU
    Seasonic PX-2200
    Case
    Bequiet! Dark Base Pro 901
    Cooling
    Noctua NH-D15S Chromax black
    Keyboard
    Logitech G915 X (wired)
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    900Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
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garlin said:
Patch Tuesday is the only Monthly Update that includes Windows security fixes. By MS policy, they can't be released ahead of the normal update cycle. But IT admins in large environments prefer testing any upcoming non-security fixes or changes before Patch Tuesday, to see if it breaks any of the software apps they support. They don't want an unexpected surprise.

The Monthly Previews are effectively the upcoming month's official update (minus the security fixes). It allows MS one last chance to beta test next monthly's update before it becomes official. For the most part, August's update will be identical to July's Preview.

Some users may be really annoyed by a broken feature, and decide they'll jump ahead and install the Preview and not bother waiting the 2-3 weeks for Patch Tuesday to arrive. This is why Windows Updates has the "Get the latest updates as soon as they're available" option.
Click to expand...
2025-07 preview update , I did not install. Now I recd the final update on 14 Aug 2025. I installed this but Paint Icon is still blank. It means MS has not done anything in this update for blank icons issue.
 

My Computer

System One

  • OS
    Windows
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