Hello!
So the issue is simple, but very annoying: when I open the Microsoft Photos app and trying to add a new folder (by clicking on the "Add a folder" icon) it just doesn't do anything and juts nothing happens at all. It was working fine previously for month, but somehow suddenly it get broken.
I have tried the app troubleshooter, by repairing and resetting the app, and also to uninstall it via powerhell and than install it back trough the Microsoft Store, but it's still broken the same way.
As I have searched through the net, have found, that this is a very common issue with the app, but couldn't find any more suggestions for the solution to fix it.
I have a suspicion, that the issue happens because some folders, that have bee previously added to the Photos app are no longer reachable on their previous location (i.e. deleted, moved, or renamed). Don't know how and why this could affect negatively the function of the Photos app, and it's still just a clue, but somehow it may could be the reason.
Please, if you know any, advise me a solution to fix this issue...
Thank you!
So the issue is simple, but very annoying: when I open the Microsoft Photos app and trying to add a new folder (by clicking on the "Add a folder" icon) it just doesn't do anything and juts nothing happens at all. It was working fine previously for month, but somehow suddenly it get broken.
I have tried the app troubleshooter, by repairing and resetting the app, and also to uninstall it via powerhell and than install it back trough the Microsoft Store, but it's still broken the same way.
As I have searched through the net, have found, that this is a very common issue with the app, but couldn't find any more suggestions for the solution to fix it.
I have a suspicion, that the issue happens because some folders, that have bee previously added to the Photos app are no longer reachable on their previous location (i.e. deleted, moved, or renamed). Don't know how and why this could affect negatively the function of the Photos app, and it's still just a clue, but somehow it may could be the reason.
Please, if you know any, advise me a solution to fix this issue...
Thank you!
My Computer
System One
-
- OS
- Windows 11