More Win 11 sleep issues...


erictbar

Member
Local time
9:41 AM
Posts
5
OS
Windows 11 Pro 21H2 22000.469
I have an Omen 30L as well and my PC also has sleep issues. If I put it to sleep manually, it will stay in a mode where it cannot be woken with the power button and must be forced shutdown. Sometimes it will happen immediately after sleep, sometimes it will take a couple of hours. Often the GeForce lights and Hyper-X lights will stay on. Other times it will be completely shut down and pressing the power button will turn it on (my PS4 did not turn off, so I doubt the power went off in my house).

The past couple of days I have been forgetting to put it to sleep manually (set to 1 hour auto-sleep) and I didn't have the issue until yesterday when I did. According to powercfg, S3 is enabled.

When I pull up the blue screen report in BlueScreenView it reports DRIVER_POWER_STATE_FAILURE with ntoskrnl.exe+415b00. Ran the verifier tool and kept producing BSODs with various drivers.

I installed some AMD Chipset drivers from AMD's website that perhaps will help. It did not have any issues last night after putting it to sleep manually.

Might be worth mentioning, I often will put it to sleep and wake it up using a shortcut on my Apple devices with the app Wolow that has a companion app for Windows that is needed to put to sleep (or sends the magic packet to wake up). I even have the shortcut send a command over SSH to put it to sleep if I am using my Mac or running over VPN, or have the Mac run a command line tool to WoL.

When I first got the PC last summer, I have tried enabling lower levels of WoL in BIOS to wake from shutdown but even when I had Windows 10 this would immediately lead to a BSOD when I attempted to use it so I turned that off.
 

My Computer

System One

  • OS
    Windows 11 Pro 21H2 22000.469
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Omen 30L
    CPU
    Ryzen 7 5800X 8-Core 3.8GHz
    Memory
    16GB. Hyper-X 3200MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 3060 Ti
    Monitor(s) Displays
    Alienware 240Hz (AW2521HFL)
    Screen Resolution
    1080p
    Hard Drives
    1TB NVRAM, 2TB HDD
    Keyboard
    Logitech G813
    Mouse
    Razer Basilisk X Hyperspeed
    Internet Speed
    100/30
    Browser
    Edge
    Antivirus
    Windows

mikjas

Member
Local time
4:41 PM
Posts
9
OS
windows 11
You have almost new Omen 30L with Ryzen 5800X and S3 enabled?
Very interesting. Can you tell BIOS version?
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Omen 30L
    CPU
    AMD Ryzen 5800X
    Motherboard
    HP (maker: HANA)
    Memory
    64GB
    Graphics Card(s)
    Nvidia Geforce RTX 3080
    Monitor(s) Displays
    Lenovo Thinkvision 27"
    Screen Resolution
    2K
    Hard Drives
    1TB NvME + 2TB SATA SSD
    PSU
    750W
    Case
    HP
    Cooling
    Liquid
    Keyboard
    Logitech MK850
    Mouse
    Logitech MK850
    Internet Speed
    Fast
    Browser
    Chrome
    Antivirus
    Windows

erictbar

Member
Local time
9:41 AM
Posts
5
OS
Windows 11 Pro 21H2 22000.469
F.11-08/27/2021.

I just noticed that F.12 rev A is available on HP Support. Wonder if that would change it?
 

My Computer

System One

  • OS
    Windows 11 Pro 21H2 22000.469
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Omen 30L
    CPU
    Ryzen 7 5800X 8-Core 3.8GHz
    Memory
    16GB. Hyper-X 3200MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 3060 Ti
    Monitor(s) Displays
    Alienware 240Hz (AW2521HFL)
    Screen Resolution
    1080p
    Hard Drives
    1TB NVRAM, 2TB HDD
    Keyboard
    Logitech G813
    Mouse
    Razer Basilisk X Hyperspeed
    Internet Speed
    100/30
    Browser
    Edge
    Antivirus
    Windows

mikjas

Member
Local time
4:41 PM
Posts
9
OS
windows 11
I have F.12A and only S0 enabled.
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Omen 30L
    CPU
    AMD Ryzen 5800X
    Motherboard
    HP (maker: HANA)
    Memory
    64GB
    Graphics Card(s)
    Nvidia Geforce RTX 3080
    Monitor(s) Displays
    Lenovo Thinkvision 27"
    Screen Resolution
    2K
    Hard Drives
    1TB NvME + 2TB SATA SSD
    PSU
    750W
    Case
    HP
    Cooling
    Liquid
    Keyboard
    Logitech MK850
    Mouse
    Logitech MK850
    Internet Speed
    Fast
    Browser
    Chrome
    Antivirus
    Windows

erictbar

Member
Local time
9:41 AM
Posts
5
OS
Windows 11 Pro 21H2 22000.469
Attempted to install F.12A. It looked like it completed but I am still on F.11. No updates were shown as needed in HP Support Assistant or in Windows Update, just on the support site.
 

My Computer

System One

  • OS
    Windows 11 Pro 21H2 22000.469
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Omen 30L
    CPU
    Ryzen 7 5800X 8-Core 3.8GHz
    Memory
    16GB. Hyper-X 3200MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 3060 Ti
    Monitor(s) Displays
    Alienware 240Hz (AW2521HFL)
    Screen Resolution
    1080p
    Hard Drives
    1TB NVRAM, 2TB HDD
    Keyboard
    Logitech G813
    Mouse
    Razer Basilisk X Hyperspeed
    Internet Speed
    100/30
    Browser
    Edge
    Antivirus
    Windows

mikjas

Member
Local time
4:41 PM
Posts
9
OS
windows 11
I installed some AMD Chipset drivers from AMD's website that perhaps will help.
Otherwise OK, but does not help to understand how system should work out of the box or with standard drivers.
I made yesterday (after many tests) complete return to factory image with BIOS F.12A and only S0 was available after recovery.
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Omen 30L
    CPU
    AMD Ryzen 5800X
    Motherboard
    HP (maker: HANA)
    Memory
    64GB
    Graphics Card(s)
    Nvidia Geforce RTX 3080
    Monitor(s) Displays
    Lenovo Thinkvision 27"
    Screen Resolution
    2K
    Hard Drives
    1TB NvME + 2TB SATA SSD
    PSU
    750W
    Case
    HP
    Cooling
    Liquid
    Keyboard
    Logitech MK850
    Mouse
    Logitech MK850
    Internet Speed
    Fast
    Browser
    Chrome
    Antivirus
    Windows

mikjas

Member
Local time
4:41 PM
Posts
9
OS
windows 11
Maybe S3 has been available earlier in previous BIOS versions.
It seems that latest BIOS has changed it.
Or maybe there is different power save combinations available because of multiple HW options.
As I wrote earlier, I still suspect that the major reason behind all this mess is the thermal management of the system, which has clearly been a problem with this machine or "product family".
S0 is still very problematic for latest desktop Ryzen and intel processors (which are thermally very different compared to their laptop versions).
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Omen 30L
    CPU
    AMD Ryzen 5800X
    Motherboard
    HP (maker: HANA)
    Memory
    64GB
    Graphics Card(s)
    Nvidia Geforce RTX 3080
    Monitor(s) Displays
    Lenovo Thinkvision 27"
    Screen Resolution
    2K
    Hard Drives
    1TB NvME + 2TB SATA SSD
    PSU
    750W
    Case
    HP
    Cooling
    Liquid
    Keyboard
    Logitech MK850
    Mouse
    Logitech MK850
    Internet Speed
    Fast
    Browser
    Chrome
    Antivirus
    Windows

mikjas

Member
Local time
4:41 PM
Posts
9
OS
windows 11
It seems that deeper sleeping states (S1-S3) have been available earlier for Omen 30L product range.
After recent BIOS updates HP has apparently decided to roll back permanently to S0.
There must have been more or less issues (which erictbar and many others have described) behind this decision.
Forced transition to S0 sleep mode does not make any sense to me with modern power-hungry desktop processors.
Only thing happening are endless sleep-cool-sleep sequences which are a clear indication of problems.
There is absolutely no possibility to run modern desktop processors in "alive but idle" mode for extended periods without external cooling.
If one of you knows better, please share your thoughts!
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Omen 30L
    CPU
    AMD Ryzen 5800X
    Motherboard
    HP (maker: HANA)
    Memory
    64GB
    Graphics Card(s)
    Nvidia Geforce RTX 3080
    Monitor(s) Displays
    Lenovo Thinkvision 27"
    Screen Resolution
    2K
    Hard Drives
    1TB NvME + 2TB SATA SSD
    PSU
    750W
    Case
    HP
    Cooling
    Liquid
    Keyboard
    Logitech MK850
    Mouse
    Logitech MK850
    Internet Speed
    Fast
    Browser
    Chrome
    Antivirus
    Windows

Erieg

New member
Local time
6:41 AM
Posts
1
OS
11
So I just bought 2 30Ls with Ryzen 7/ rtx 3070 and my wifes has rebooted 19 times in 7 days while in sleep mode. Mine is better at 8 times. Its always code 41.

Could this be related?
 

My Computer

System One

  • OS
    11

erictbar

Member
Local time
9:41 AM
Posts
5
OS
Windows 11 Pro 21H2 22000.469
I updated to F.12 yesterday (after 2 failed attempts, this time updated while starting diagnostic tool from boot) and still am getting S3 sleep. Maybe they added modern standby for PCs that came with Windows 11? Mine came with Windows 10. I also tried re-enabling S4 and S5 WoL from boot and am now able to turn on the computer on from shutdown over LAN without a blue screen. Haven't had any issues with the few times I put it in sleep mode, but too soon to tell.

Not sure about the error 41. Appears to occur whenever the when a system reboots automatically, so likely related to these sleep issues.
 

My Computer

System One

  • OS
    Windows 11 Pro 21H2 22000.469
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Omen 30L
    CPU
    Ryzen 7 5800X 8-Core 3.8GHz
    Memory
    16GB. Hyper-X 3200MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 3060 Ti
    Monitor(s) Displays
    Alienware 240Hz (AW2521HFL)
    Screen Resolution
    1080p
    Hard Drives
    1TB NVRAM, 2TB HDD
    Keyboard
    Logitech G813
    Mouse
    Razer Basilisk X Hyperspeed
    Internet Speed
    100/30
    Browser
    Edge
    Antivirus
    Windows

hdmi

Well-known member
Power User
VIP
Local time
3:41 PM
Posts
518
Location
Belgium
OS
11 Home
There is absolutely no possibility to run modern desktop processors in "alive but idle" mode for extended periods without external cooling.
If one of you knows better, please share your thoughts!
The WHCP certification requires that, during a Modern Standby session, the total amount of time spent in non-DRIPS by software (SW DRIPS) is kept below 20 percent [of the duration of the Modern Standby session], and also requires that the difference between the software DRIPS percentage and the hardware DRIPS percentage does not exceed 10 percent. (The power saving is called "excellent" if the DRIPS percentage is 98 percent or higher.)

In modern Intel CPUs, Speed Shift is used by the CPU to let it control its own power, dynamically, depending on load.
It tends to get pretty confusing, as the term "TDP" has essentially become meaningless because of it. For example, a mobile Tiger Lake-UP3 with a TDP of only 28 watts can attain short peaks of about 78 watts of power consumption. I suppose a modern desktop CPU these days can have idle power consumption rates of only just a few milli-watts.
 

My Computer

System One

  • OS
    11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Medion S15450
    CPU
    i5 1135G7
    Memory
    16GB DDR4
    Graphics Card(s)
    Intel Iris Xe
    Sound Card
    Eastern Electric MiniMax DAC Supreme; Emotiva UMC-200; Astell & Kern AK240
    Monitor(s) Displays
    Medion Life X18102
    Screen Resolution
    3840×2160
    Hard Drives
    2TB SSD internal
    37TB external
    PSU
    Li-ion
    Keyboard
    Logitech K800
    Mouse
    Logitech G402
    Internet Speed
    20Mbit/s up, 200Mbit/s down
    Browser
    FF

mikjas

Member
Local time
4:41 PM
Posts
9
OS
windows 11
Well, hands down. All I have learned so far is the fact that the processor idle power may be minimal in S0 mode, but it seems that in certain models or situations it is still too much for the processor without some kind of cooling during longer sleep periods. Many people (including me) have reported these mysterious starts (fans running with black/idle display) for short periods during S0 sleep. Only thing causing this (according to my opinion) is the heat processor has generated during S0 sleep. If the system is supposed to monitor network traffic and react to certain kind of requests or traffic type, the processor needs to be more or less alive. Latest desktop processors tend to run very hot. My computer CPU runs around 45C when idle with 0.0-0.5% load.
During this running but idle situation AIO liquid cooling and fan is running all the time min. speed. If this external cooling is not available at all, I think these periodic mysterious awakenings are expected. This is a completely different thing with laptop computers which are designed with different approach in mind.
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Omen 30L
    CPU
    AMD Ryzen 5800X
    Motherboard
    HP (maker: HANA)
    Memory
    64GB
    Graphics Card(s)
    Nvidia Geforce RTX 3080
    Monitor(s) Displays
    Lenovo Thinkvision 27"
    Screen Resolution
    2K
    Hard Drives
    1TB NvME + 2TB SATA SSD
    PSU
    750W
    Case
    HP
    Cooling
    Liquid
    Keyboard
    Logitech MK850
    Mouse
    Logitech MK850
    Internet Speed
    Fast
    Browser
    Chrome
    Antivirus
    Windows

zbook

Well-known member
Power User
VIP
Local time
8:41 AM
Posts
924
OS
Windows 10

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

hdmi

Well-known member
Power User
VIP
Local time
3:41 PM
Posts
518
Location
Belgium
OS
11 Home
Well, hands down. All I have learned so far is the fact that the processor idle power may be minimal in S0 mode, but it seems that in certain models or situations it is still too much for the processor without some kind of cooling during longer sleep periods. Many people (including me) have reported these mysterious starts (fans running with black/idle display) for short periods during S0 sleep. Only thing causing this (according to my opinion) is the heat processor has generated during S0 sleep. If the system is supposed to monitor network traffic and react to certain kind of requests or traffic type, the processor needs to be more or less alive. Latest desktop processors tend to run very hot. My computer CPU runs around 45C when idle with 0.0-0.5% load.
During this running but idle situation AIO liquid cooling and fan is running all the time min. speed. If this external cooling is not available at all, I think these periodic mysterious awakenings are expected. This is a completely different thing with laptop computers which are designed with different approach in mind.
Normally, with a Corsair AIO water cooler or Noctua NH-D15 using low rpm in push-pull, an Intel i7-11700K (no OC) runs in the low 30s when idle, at least if we can assume that the PC case is well ventilated of course. My laptop with an i5-1135G7 runs at ~34 also when idle. But I have to turn off Turbo Boost to keep it from still regularly jumping up due to Windows background processes running, which is both easier and less torture with ThrottleStop [compared to start killing those processes and kill them till they die]. For the most part IMO, this whole problem of "modern desktop CPUs run hot" is a PEBCAK.
 

My Computer

System One

  • OS
    11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Medion S15450
    CPU
    i5 1135G7
    Memory
    16GB DDR4
    Graphics Card(s)
    Intel Iris Xe
    Sound Card
    Eastern Electric MiniMax DAC Supreme; Emotiva UMC-200; Astell & Kern AK240
    Monitor(s) Displays
    Medion Life X18102
    Screen Resolution
    3840×2160
    Hard Drives
    2TB SSD internal
    37TB external
    PSU
    Li-ion
    Keyboard
    Logitech K800
    Mouse
    Logitech G402
    Internet Speed
    20Mbit/s up, 200Mbit/s down
    Browser
    FF

chmillman

Member
Thread Starter
Local time
3:41 PM
Posts
20
OS
Windows 11 Pro
Just to conclude this issue on my end, sent the first machine back to HP as their techs could not fix it and they swore it was not a problem anyone had reported - so they sent me a new machine to replace it. Without installing anything, I tested the new machine immediately when it arrived... It had exactly the same problem. So yes, this is an HP machine setup problem and there are probably thousands of these 'gamer' machines out there consuming needless amounts of power when it isn't necessary. Mikjas' analysis above is probably correct.

Sent that one back for a refund as well and ended up having a custom built unit with more or less the same specs and a completely standard Win 11 Pro install. And it behaves perfectly well, sleep mode is no longer a problem. Bye bye HP... Too bad, I really liked the case design and the build quality of the machines.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    i7 12700KF
    Motherboard
    Asus Prime Z690-P
    Memory
    32 Gb
    Graphics Card(s)
    Asus Geforce RTX 3060 12Gb
    Sound Card
    -
    Monitor(s) Displays
    2x 4K monitors
    Screen Resolution
    3840 x 2160 (x2)
    Hard Drives
    1 Tb WD NVMe primary (Windows)
    2 Tb Crucial SSD secondary (data)
    PSU
    750W Enermac Marblebron
    Case
    Coolermaster MB600L
    Cooling
    be quiet! Dark Rock 4
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    Fast
    Browser
    Various

erictbar

Member
Local time
9:41 AM
Posts
5
OS
Windows 11 Pro 21H2 22000.469
I reset my PC this weekend (using Windows settings, delete data as well, download from cloud), I checked powercfg again, still have S3 but Hibernate was enabled, which was not before. I disabled hibernate and have not had any issues so far, even after re-configuring everything the same way. My PC started to wake up on its own a couple times in a row one day, but I shut it down and restarted from WoL a couple of hours later when I went to use it and no problems since.
 

My Computer

System One

  • OS
    Windows 11 Pro 21H2 22000.469
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Omen 30L
    CPU
    Ryzen 7 5800X 8-Core 3.8GHz
    Memory
    16GB. Hyper-X 3200MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 3060 Ti
    Monitor(s) Displays
    Alienware 240Hz (AW2521HFL)
    Screen Resolution
    1080p
    Hard Drives
    1TB NVRAM, 2TB HDD
    Keyboard
    Logitech G813
    Mouse
    Razer Basilisk X Hyperspeed
    Internet Speed
    100/30
    Browser
    Edge
    Antivirus
    Windows

Rene

New member
Local time
3:41 PM
Posts
2
OS
Windows 11
Ah that explains. I also have an Omen 30L desktop and was a bit disappointed that the power consumption in standby was so high.
At the lowest it is 50W (in standby!) which is very high if you ask me, but is sometimes jumps to 100-150W, while doing absolutely nothing.

The problem is that I use my PC the whole day, but during the day there are moments that you leave the PC for an hour or two. A good standby that saves power is a must.

I checked the available power states, and indeed it only supports S0.
 

My Computer

System One

  • OS
    Windows 11

glasskuter

Well-known member
Power User
VIP
Local time
8:41 AM
Posts
1,570
Location
The Lone Star State of Texas
OS
Windows 11 Pro 21H2 22000.675
@chmillman I don't know if you still have your sleep issue or not but you might want to take a look at this thread where the poster found a solution that worked for him. It might give you some ideas. Laptop cannot sleep
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 21H2 22000.675
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900
    Memory
    32 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    standard
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Antivirus
    Defender+MWB Premium

Rene

New member
Local time
3:41 PM
Posts
2
OS
Windows 11
That didn't work for me.
I'm going to replace the mainboard for a ASRock X570M PRO4 which seems to support much better standby modes.
 

My Computer

System One

  • OS
    Windows 11
Top Bottom