Solved Need help Lenovo won't boot up


flashh4

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See i moved the mouse cursor from the right picture to the left proving (i think) that the mouse works when in Start up Utility's !
WIN_20221109_13_20_04_Pro.jpgWIN_20221109_13_20_35_Pro.jpg
 

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    ASRock Z490 Phantom Gaming 4/ax
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    Logitech K270
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    Logitech M185
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    HP Envy x360 15-ds1083cl
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    16 MB DDR 4-2666
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Winuser

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Have you thought about making a bootable Linux disk and running it to see if you still have a problem with your mouse and keyboard?
 

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    NVIDIA GeForce GTX 1050 TI
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    Samsung SAM0A87 Samsung SAM0D32
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    1920 x 1080
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    NVMe WDC WDS100T2B0C-00PXH0 1TB
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    Logitech K270
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flashh4

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I agree Winuser but not me but the computer ! I will order a boot up CD !! Sorry if this thread bothers anyone ! I will stop posting now !
 

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    Windows11
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    HP HP ENVY TE01
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    2.90 gigahertz Intel Core i7-10700
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    Board: HP 8767 A (SMVB)
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    16214 Megabytes Usable Installed Memor
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    1511.52 Gigabytes Usable Hard Drive Capacity
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Winuser

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I agree Winuser but not me but the computer ! I will order a boot up CD !! Sorry if this thread bothers anyone ! I will stop posting now !
Why do you want to stop posting in this thread? You're still having problems and we're not out of ideas yet.
 

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    16GB (8GB PC4-19200 DDR4 SDRAM x2)
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    NVIDIA GeForce GTX 1050 TI
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    Samsung SAM0A87 Samsung SAM0D32
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    1920 x 1080
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    NVMe WDC WDS100T2B0C-00PXH0 1TB
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    HP Envy x360 15-ds1083cl
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    AMD Ryzen 7 4700U 2.0GHZ
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    16 MB DDR 4-2666
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    1920 x 1080
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Winuser

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If you're using a wireless mouse and keyboard can you try using a wired mouse and keyboard?
 

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    Samsung SAM0A87 Samsung SAM0D32
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    1920 x 1080
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    NVMe WDC WDS100T2B0C-00PXH0 1TB
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    Logitech K270
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    AMD Ryzen 7 4700U 2.0GHZ
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    16 MB DDR 4-2666
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flashh4

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I am posting here a picture because i can't post a pic in private messaging ....... but KB & mouse not working !

hsehestedt


Winuser it is a wired KB & Mouse !

I did get past the "Your account has been disabled" as in the picture !! And this picture is where i am at !! Waiting for the KB & Mouse to arrive that came with computer ! So i wait ............................



WIN_20221110_10_53_37_Pro.jpg
 

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    HP HP ENVY TE01
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    Board: HP 8767 A (SMVB)
    Memory
    16214 Megabytes Usable Installed Memor
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flashh4

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I have no control over my KB & Mouse ??


WIN_20221111_20_32_52_Pro.jpg
 

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    HP HP ENVY TE01
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    2.90 gigahertz Intel Core i7-10700
    Motherboard
    Board: HP 8767 A (SMVB)
    Memory
    16214 Megabytes Usable Installed Memor
    Hard Drives
    1511.52 Gigabytes Usable Hard Drive Capacity
    1418.15 Gigabytes Hard Drive Free Space
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    Logitech wireless
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SlicEnDicE

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How on earth did you manage to get that far, if neither KB nor mouse works? This thread makes no sense to me...
 

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    Windows 11 Pro build 10.0.25284.1000 (Dev Channel)
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    Laptop
    Manufacturer/Model
    Lenovo A485
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    Ryzen 7 2700U Pro
    Motherboard
    Lenovo
    Memory
    32GB
    Graphics Card(s)
    iGPU Vega 10
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    Realtek
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    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
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    FHD + FHD + 1440p
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    Intel 660p m.2 nVME PCIe3.0 x2 512GB
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    600/300Mbit
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    WSA: Installed
    SecureBoot: Enabled
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    AMD-V: Enabled
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    HVCI: Enabled
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    Windows 11 Pro build 10.0.22623.1037 (Release Preview Channel)
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    Custom
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    i7-7700k @4.8GHz
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    Asus PRIME Z270-A
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    32GB 2x16GB 2133MHz CL15
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    EVGA GTX1080Ti FTW 11GB
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    Integrated
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    32" 10-bit Asus PB328Q
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    WQHD 2560x1440
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    512GB ADATA SX8000NP NVMe PCIe Gen 3 x4
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kelper

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Flash, I've sent you a PM.
 

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    PowerSpec B746
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    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
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    ESET Internet Security
  • Operating System
    Windows 11 Dev
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy x360 15-ds1083cl
    CPU
    AMD Ryzen 7 4700U 2.0GHZ
    Memory
    16 MB DDR 4-2666
    Graphics card(s)
    AMD Radeon
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    15.6"
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flashh4

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Yes ..... but i got the picture after i switched back to my old KB & Mouse which is a HP !! I have no pointer and control of my key board !!
 

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    HP HP ENVY TE01
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    2.90 gigahertz Intel Core i7-10700
    Motherboard
    Board: HP 8767 A (SMVB)
    Memory
    16214 Megabytes Usable Installed Memor
    Hard Drives
    1511.52 Gigabytes Usable Hard Drive Capacity
    1418.15 Gigabytes Hard Drive Free Space
    Keyboard
    Logitech wireless
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    M 185 wireless
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flashh4

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SlicEnDicE ............. from experimenting with options from the Lenovo web site & their community !​

 

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    Motherboard
    Board: HP 8767 A (SMVB)
    Memory
    16214 Megabytes Usable Installed Memor
    Hard Drives
    1511.52 Gigabytes Usable Hard Drive Capacity
    1418.15 Gigabytes Hard Drive Free Space
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    Logitech wireless
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flashh4

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OK .... with the help of one of the smartest guy about computers that i have ever met, my computer is all set up and everything is working great ! I want to say a Special thank you to hsehestedt !! I can now happily close this thread !!
 

My Computer

System One

  • OS
    Windows11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP ENVY TE01
    CPU
    2.90 gigahertz Intel Core i7-10700
    Motherboard
    Board: HP 8767 A (SMVB)
    Memory
    16214 Megabytes Usable Installed Memor
    Hard Drives
    1511.52 Gigabytes Usable Hard Drive Capacity
    1418.15 Gigabytes Hard Drive Free Space
    Keyboard
    Logitech wireless
    Mouse
    M 185 wireless
    Internet Speed
    12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
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Winuser

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OK .... with the help of one of the smartest guy about computers that i have ever met, my computer is all set up and everything is working great ! I want to say a Special thank you to hsehestedt !! I can now happily close this thread !!
And I take it you're not going to share the solution?
 

My Computers

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  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Dev
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy x360 15-ds1083cl
    CPU
    AMD Ryzen 7 4700U 2.0GHZ
    Memory
    16 MB DDR 4-2666
    Graphics card(s)
    AMD Radeon
    Monitor(s) Displays
    15.6"
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe NVMe M.2 512GB
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bobkn

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And I take it you're not going to share the solution?
And this person has more than 400 posts? Seems surprisingly gormless.;-)
 

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    Windows 11 22621.1105
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    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Viewsonic XG320U
    Screen Resolution
    3840 X 2160 @ 144Hz
    Hard Drives
    WB Black SN850 1TB M.2 NVME SSD
    Samsung 970 Evo 4TB
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Corsair 5000D AIrflow
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22621.1105
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Ryzen 9 5950X
    Motherboard
    Asus Tuf Gaming X570-Plus
    Memory
    64GB DDR4 3800 (@ 3600)
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160
    Hard Drives
    Sabrent 1 TB PCI-E 4.0 X4 NVME M.2
    8 TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 850 G6
    Case
    Phanteks ENTHOO Pro M
    Cooling
    iCUE H115i RGB PRO XT Liquid CPU Cooler
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    Logitech M500s (wired)
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    Logitech K120 (wired)

Winuser

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And this person has more than 400 posts? Seems surprisingly gormless.;-)
It would be nice to know how the problem was solved. It could help others.
 

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  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Dev
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy x360 15-ds1083cl
    CPU
    AMD Ryzen 7 4700U 2.0GHZ
    Memory
    16 MB DDR 4-2666
    Graphics card(s)
    AMD Radeon
    Monitor(s) Displays
    15.6"
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe NVMe M.2 512GB
    Browser
    Firefox, Edge and Edge Canary
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    ESET Internet Security

hsehestedt

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OS
Windows 11 Pro 22H2
I'll share what we did. Unfortunately, I'm a little limited on time at the moment, but look for an update in the next few hours :-)
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Intel i7-11700K
    Motherboard
    ASUS Prime Z590-A
    Memory
    128GB Crucial Ballistix 3200MHz DRAM
    Graphics Card(s)
    No GPU - CPU graphics only (for now)
    Sound Card
    Realtek (on motherboard)
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 1TB NVMe Gen 4 x 4 SSD
    1 x 2TB NVMe Gen 3 x 4 SSD
    2 x 512GB 2.5" SSDs
    2 x 8TB HD
    PSU
    Corsair HX850i
    Case
    Corsair iCue 5000X RGB
    Cooling
    Noctua NH-D15 chromax.black cooler + 10 case fans
    Keyboard
    CODE backlit mechanical keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Chromium Edge
    Antivirus
    Windows Defender
    Other Info
    Additional options installed:
    WiFi 6E PCIe adapter
    ASUS ThunderboltEX 4 PCIe adapter
  • Operating System
    Dual Boot Windows 11 Pro 22H2 and Windows 10 Pro 22H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 15-BL012DX
    CPU
    Intel i7-7500U
    Memory
    32GB
    Graphics card(s)
    Dual Intel HD 620 and Nvidia GeForce 940MX
    Sound Card
    Built-in Realtek HD Audio
    Monitor(s) Displays
    4k 15-inch
    Screen Resolution
    4k (3840 x 2160)
    Hard Drives
    1TB Seagate FireCuda 510 NVMe SSD
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Chromium Edge
    Antivirus
    Windows Defender
    Other Info
    RAM Upgraded from 16GB to 32GB WiFi Upgraded from WiFi 5 to WiFi 6 SSD upgraded from 512GB NVMe SSD to 1TB Seagate FireCuda 510 NVMe SSD

flashh4

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Visit site
OS
Windows11
It was brilliant ! And fairly quick !
 

My Computer

System One

  • OS
    Windows11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP ENVY TE01
    CPU
    2.90 gigahertz Intel Core i7-10700
    Motherboard
    Board: HP 8767 A (SMVB)
    Memory
    16214 Megabytes Usable Installed Memor
    Hard Drives
    1511.52 Gigabytes Usable Hard Drive Capacity
    1418.15 Gigabytes Hard Drive Free Space
    Keyboard
    Logitech wireless
    Mouse
    M 185 wireless
    Internet Speed
    12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
    Browser
    Edge & FF
    Antivirus
    Windows Defender

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