Need some help with Realtek Audio Control App


pinkfloyd1173

Well-known member
Local time
9:34 AM
Posts
12
OS
Win 11 pro
Hey guys do not really know where to post this.

I am running Windows Pro Ver 25H2 OS Build 26200.6901

Previous I was on the lastiest build of 24H2. I update to 25H2 about a week ago and since then have done the rcent update tha MS released yesterday, the fix for the M/K issues in safe mode, which I was having too, but all is resovled with that at the moment.

So I have an Asus Rog Strix-E Wifi II mobo. I am using the last realtek audio driver that is on my mobo's website. When I was on 24H2 I had no issues what so ever opening up the realtek app on my rig, it always worked fine no issues what so ever.

Well ever since I updated to 25H2, the realtek app will not open up at all. I have tried uninstalling, installing, running windows file check thing, you name it I have tried.

It downloads with no issues, does not give any error messages. The app will just not open up.

Like I said I have a strix mobo, and recently I uninstalled ASUS Armory Cate, I mean I did a clean uninstall of that bloatware, my rig is running so much better now, imo.

So I am trying to figure out is there a fix for this issue with the Realtek Audio Control App. I cant even download it now, it looks like it is DL, but then it says retry later?

I do not know if MS knows that the App is broken or is it my rig, or 25H2 that is messing stuff up???? It gives me that erroe message, error 0X80073CF1

Any help please.

Thanks in advance.
 
Last edited:

My Computer My Computer

At a glance

Win 11 proIntel i9 14900KDOMINATOR PLATINUM RGB 32GB 5600MHz DDR5ASUS TUFF 5090 OC
OS
Win 11 pro
Computer type
PC/Desktop
CPU
Intel i9 14900K
Motherboard
ROG STRIX Z790-E GAMING WIFI II
Memory
DOMINATOR PLATINUM RGB 32GB 5600MHz DDR5
Graphics Card(s)
ASUS TUFF 5090 OC
Monitor(s) Displays
MSI MPG-321URX QD-OLED
Screen Resolution
4K
Hard Drives
1 M.2 980 PRO 2 TB
PSU
Corsair HX 1500i
Case
Corsair 7000D airflow Case
Cooling
iCUE LINK TITAN 360 LCD
Internet Speed
2 gig up and down

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
Hey Glasskuter,

Thanks for the reply. Yeah Just tried that and it will not in stall, somethign about 3rd party cert not vaild???
 

My Computer My Computer

At a glance

Win 11 proIntel i9 14900KDOMINATOR PLATINUM RGB 32GB 5600MHz DDR5ASUS TUFF 5090 OC
OS
Win 11 pro
Computer type
PC/Desktop
CPU
Intel i9 14900K
Motherboard
ROG STRIX Z790-E GAMING WIFI II
Memory
DOMINATOR PLATINUM RGB 32GB 5600MHz DDR5
Graphics Card(s)
ASUS TUFF 5090 OC
Monitor(s) Displays
MSI MPG-321URX QD-OLED
Screen Resolution
4K
Hard Drives
1 M.2 980 PRO 2 TB
PSU
Corsair HX 1500i
Case
Corsair 7000D airflow Case
Cooling
iCUE LINK TITAN 360 LCD
Internet Speed
2 gig up and down
I think the issue is that I do not have Asus Armory Crate installed?? I guess will live without it, I dont want to install that Bloatware again. My rig runs so much better with out that App.
 

My Computer My Computer

At a glance

Win 11 proIntel i9 14900KDOMINATOR PLATINUM RGB 32GB 5600MHz DDR5ASUS TUFF 5090 OC
OS
Win 11 pro
Computer type
PC/Desktop
CPU
Intel i9 14900K
Motherboard
ROG STRIX Z790-E GAMING WIFI II
Memory
DOMINATOR PLATINUM RGB 32GB 5600MHz DDR5
Graphics Card(s)
ASUS TUFF 5090 OC
Monitor(s) Displays
MSI MPG-321URX QD-OLED
Screen Resolution
4K
Hard Drives
1 M.2 980 PRO 2 TB
PSU
Corsair HX 1500i
Case
Corsair 7000D airflow Case
Cooling
iCUE LINK TITAN 360 LCD
Internet Speed
2 gig up and down
I think the issue is that I do not have Asus Armory Crate installed?? I guess will live without it, I dont want to install that Bloatware again. My rig runs so much better with out that App.
You do not need that awful program anywhere near your system in order for Realtek Audio to work.
Did you see my post referenced above? Just in case you might have missed it. :-)

 

My Computers My Computers

  • At a glance

    All Branches but ReleaseAMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 232 GB DDR5Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB...
    OS
    All Branches but Release
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 1GB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
  • At a glance

    Windows 11 BetaAMD A9-94208 GB of DDR4AMD Radeon R5
    Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
I know this doesn't help you but I have no problem here on a Gigabyte board running 25H2.1761166257724.webp

1761165415226.webp
 
Last edited:

My Computer My Computer

At a glance

Windows 11I7-870016GBGeForce GTX 750Ti
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
User Built
CPU
I7-8700
Motherboard
Gigabyte Z370 HD3P
Memory
16GB
Graphics Card(s)
GeForce GTX 750Ti
Monitor(s) Displays
Asus MX 279
Hard Drives
Western Digital WDS100T2B0B used for Windows 11 OS
another Western Digital WDS100T2B0B used for Storage
Seagate BarraCuda ST8000DMZ04/004 used for Storage
Seagate BarraCuda ST3000DM008 used for Storage
Internet Speed
1 Gbps Fiber optic cable
And this one with the RealTek name on it..
Still does not help you though.

realtek.webp
 

My Computers My Computers

  • At a glance

    All Branches but ReleaseAMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 232 GB DDR5Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB...
    OS
    All Branches but Release
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 1GB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
  • At a glance

    Windows 11 BetaAMD A9-94208 GB of DDR4AMD Radeon R5
    Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
Hey Steve and Oat, Yeah I tired the steps with that inf file still would not download.

Anyways I will live with out the RTAC, I think since I completely uninstalled Asus Armory Crate, it will not work correctly.

Also I forgot that I had a Sound Blaster G6 DAC, I installed the app and drivers for that and hooked up my speakers, sounds 100% better.

I stll have the Rt driver installed on my rig from my mobo's website, just will not use the RTAC.

Thanks for all your help guys, sorry if I sound like a noob but still learning about this pc stuff, lol.

Not pro's like you guys.

Thanks again.
 

My Computer My Computer

At a glance

Win 11 proIntel i9 14900KDOMINATOR PLATINUM RGB 32GB 5600MHz DDR5ASUS TUFF 5090 OC
OS
Win 11 pro
Computer type
PC/Desktop
CPU
Intel i9 14900K
Motherboard
ROG STRIX Z790-E GAMING WIFI II
Memory
DOMINATOR PLATINUM RGB 32GB 5600MHz DDR5
Graphics Card(s)
ASUS TUFF 5090 OC
Monitor(s) Displays
MSI MPG-321URX QD-OLED
Screen Resolution
4K
Hard Drives
1 M.2 980 PRO 2 TB
PSU
Corsair HX 1500i
Case
Corsair 7000D airflow Case
Cooling
iCUE LINK TITAN 360 LCD
Internet Speed
2 gig up and down
  • Like
Reactions: OAT

My Computer My Computer

At a glance

Windows 11 ProAMD Ryzen 7 7800X3DG.Skill Trident Z5 Neo RGB DDR5 6000MHz CL30 ...ASUS ROG Strix RTX 4080 OC
OS
Windows 11 Pro
Computer type
PC/Desktop
CPU
AMD Ryzen 7 7800X3D
Motherboard
ASUS ROG Strix B650E-F Gaming WiFi
Memory
G.Skill Trident Z5 Neo RGB DDR5 6000MHz CL30 - 32GB (2 x 16GB)
Graphics Card(s)
ASUS ROG Strix RTX 4080 OC
Monitor(s) Displays
ASUS ROG Strix XG35VQ
Screen Resolution
3440 x 1440 Full RGB @ 100Hz
Hard Drives
SSD Samsung 990 PRO 1TB
SSD Samsung 970 EVO Plus 500GB
PSU
Seasonic Focus GX 850W ATX 3.0
Case
NZXT H5 Flow
Cooling
NZXT Kraken X53
Keyboard
Logitech G513
Mouse
Logitech G502
Hi @pinkfloyd1173,

Update your audio drivers to the last :

You have an ASUS ROG SS|DTS Sound Unbound motherboard with ALC40xx codec, so :

You need Realtek USB Audio Drivers (UAD - ASUS ROG SS-DTS) from the first post of this thread : [DRIVERS] Realtek USB Audio (AMD 5xx/6xx/8xx & Intel 5xx/6xx/7xx/8xx).
Hey Mr. M,

I have all ready tried that and still RTAC will not download thru the MS store. Its wierd, like I said it was working fine before I update to 25H2, since then cant get it to work?
 

My Computer My Computer

At a glance

Win 11 proIntel i9 14900KDOMINATOR PLATINUM RGB 32GB 5600MHz DDR5ASUS TUFF 5090 OC
OS
Win 11 pro
Computer type
PC/Desktop
CPU
Intel i9 14900K
Motherboard
ROG STRIX Z790-E GAMING WIFI II
Memory
DOMINATOR PLATINUM RGB 32GB 5600MHz DDR5
Graphics Card(s)
ASUS TUFF 5090 OC
Monitor(s) Displays
MSI MPG-321URX QD-OLED
Screen Resolution
4K
Hard Drives
1 M.2 980 PRO 2 TB
PSU
Corsair HX 1500i
Case
Corsair 7000D airflow Case
Cooling
iCUE LINK TITAN 360 LCD
Internet Speed
2 gig up and down

My Computers My Computers

  • At a glance

    All Branches but ReleaseAMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 232 GB DDR5Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB...
    OS
    All Branches but Release
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 1GB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
  • At a glance

    Windows 11 BetaAMD A9-94208 GB of DDR4AMD Radeon R5
    Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB

Attachments

  • Screenshot (27).webp
    Screenshot (27).webp
    68.3 KB · Views: 2

My Computer My Computer

At a glance

Win 11 proIntel i9 14900KDOMINATOR PLATINUM RGB 32GB 5600MHz DDR5ASUS TUFF 5090 OC
OS
Win 11 pro
Computer type
PC/Desktop
CPU
Intel i9 14900K
Motherboard
ROG STRIX Z790-E GAMING WIFI II
Memory
DOMINATOR PLATINUM RGB 32GB 5600MHz DDR5
Graphics Card(s)
ASUS TUFF 5090 OC
Monitor(s) Displays
MSI MPG-321URX QD-OLED
Screen Resolution
4K
Hard Drives
1 M.2 980 PRO 2 TB
PSU
Corsair HX 1500i
Case
Corsair 7000D airflow Case
Cooling
iCUE LINK TITAN 360 LCD
Internet Speed
2 gig up and down

My Computers My Computers

  • At a glance

    All Branches but ReleaseAMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 232 GB DDR5Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB...
    OS
    All Branches but Release
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 1GB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
  • At a glance

    Windows 11 BetaAMD A9-94208 GB of DDR4AMD Radeon R5
    Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
It's enabled, OAT.
 

My Computer My Computer

At a glance

Win 11 proIntel i9 14900KDOMINATOR PLATINUM RGB 32GB 5600MHz DDR5ASUS TUFF 5090 OC
OS
Win 11 pro
Computer type
PC/Desktop
CPU
Intel i9 14900K
Motherboard
ROG STRIX Z790-E GAMING WIFI II
Memory
DOMINATOR PLATINUM RGB 32GB 5600MHz DDR5
Graphics Card(s)
ASUS TUFF 5090 OC
Monitor(s) Displays
MSI MPG-321URX QD-OLED
Screen Resolution
4K
Hard Drives
1 M.2 980 PRO 2 TB
PSU
Corsair HX 1500i
Case
Corsair 7000D airflow Case
Cooling
iCUE LINK TITAN 360 LCD
Internet Speed
2 gig up and down
  • Sad
Reactions: OAT

Latest Support Threads

Back
Top Bottom