No Windows Internet Connection

alexanderk · 2026-07-26T17:25:05-0400

dalchina said:
Thank you.

Please post screenshots of
services.msc

showing which ones.

Disabling services is very unlikely to improve performance, but is likely, if you are not very careful, to have unexpected effects.

alexanderk · 2026-07-26T17:28:04-0400

Lavik said:
Check the Date and Time.

Lavik · 2026-07-26T17:44:49-0400

Open PowerShell as an administrator.
Execute:

Code:

Test-NetConnection -ComputerName displaycatalog.mp.microsoft.com -Port 443

If the test shows TcpTestSucceeded : True - the network and TLS to the Store servers are working. Then the problem is almost certainly in the application itself (cache, registration, service). If False - the problem is at the network level (proxy, blocking, DNS, filters).

alexanderk · 2026-07-26T18:18:54-0400

Oh Oh . . .

After network settings changes and resetting to default and restarting several times, my problems have increased. What used to be my main browser page at the local weather - Ottawa, ON - 7 Day Forecast - Environment Canada - can no longer be reached on Firefox or Edge.

Time to sign out for today. Thank you everybody for your help.

To be continued. . .

garlin · 2026-07-26T18:24:52-0400

CONNECTION RESET ERRORS normally point to firewall issues.

You may want to follow this tutorial:
Reset Microsoft Defender Firewall Settings to Default in Windows 11

Lavik · 2026-07-26T18:30:08-0400

OneDrive and browsers operate through standard web ports, while the Microsoft Store relies heavily on the Network Location Awareness (NLA) and WinHTTP system components.

1. Enable current TLS protocols (Most common cause). If TLS 1.2 or 1.3 is disabled on the system, the Store will return a network error, even if OneDrive is running.
Press Win + R, type inetcpl.cpl, and press Enter (this will open Internet Properties). Go to the Advanced tab. Make sure the following options are checked: Use TLS 1.2 and Use TLS 1.3 (if available).
Click Apply and OK.
2. Reset the system proxy server (WinHTTP).
Browsers can ignore the system proxy, but the Microsoft Store will freeze if it uses an old or broken address. Open a command prompt as Administrator
Enter the command to reset the proxy

Code:

netsh winhttp reset proxy

3. Then clear the network cache by running the following commands one by one:

Code:

ipconfig /flushdns
netsh int ip reset
netsh winsock reset

Restart your computer.

alexanderk · 2026-07-26T18:51:54-0400

Even though some of your local times are early tomorrow morning (I am in the North American Eastern Daylight Time zone) this community is very helpful. Thank you. I am now going offline until my tomorrow morning.

alexanderk · 2026-07-26T21:23:21-0400

Lavik said:
OneDrive and browsers operate through standard web ports, while the Microsoft Store relies heavily on the Network Location Awareness (NLA) and WinHTTP system components.

1. Enable current TLS protocols (Most common cause). If TLS 1.2 or 1.3 is disabled on the system, the Store will return a network error, even if OneDrive is running.
Press Win + R, type inetcpl.cpl, and press Enter (this will open Internet Properties). Go to the Advanced tab. Make sure the following options are checked: Use TLS 1.2 and Use TLS 1.3 (if available).
Click Apply and OK.
2. Reset the system proxy server (WinHTTP).
Browsers can ignore the system proxy, but the Microsoft Store will freeze if it uses an old or broken address. Open a command prompt as Administrator
Enter the command to reset the proxy

Code:

netsh winhttp reset proxy

3. Then clear the network cache by running the following commands one by one:

Code:

ipconfig /flushdns netsh int ip reset netsh winsock reset

Restart your computer.

This worked perfectly to fix the browser problems.

But then, after a few minutes, the browser problems came back.

alexanderk · 2026-07-26T21:29:42-0400

alexanderk said:
This worked perfectly to fix the browser problems.

But then, after a few minutes, the browser problems came back.

Browser access always works after a restart. But only for a few minutes. Then it stops again with the same error again.

alexanderk · 2026-07-26T21:33:54-0400

alexanderk said:
Browser access always works after a restart. But only for a few minutes. Then it stops again with the same error again.

EVEN BETTER - THIS ALSO FIXED THE WIDGET AND OUTLOOK CLASSIC PROBLEMS!

alexanderk · 2026-07-26T21:36:20-0400

alexanderk said:
This worked perfectly to fix the browser problems.

But then, after a few minutes, the browser problems came back.

Lavik said:
OneDrive and browsers operate through standard web ports, while the Microsoft Store relies heavily on the Network Location Awareness (NLA) and WinHTTP system components.

1. Enable current TLS protocols (Most common cause). If TLS 1.2 or 1.3 is disabled on the system, the Store will return a network error, even if OneDrive is running.
Press Win + R, type inetcpl.cpl, and press Enter (this will open Internet Properties). Go to the Advanced tab. Make sure the following options are checked: Use TLS 1.2 and Use TLS 1.3 (if available).
Click Apply and OK.
2. Reset the system proxy server (WinHTTP).
Browsers can ignore the system proxy, but the Microsoft Store will freeze if it uses an old or broken address. Open a command prompt as Administrator
Enter the command to reset the proxy

Code:

netsh winhttp reset proxy

3. Then clear the network cache by running the following commands one by one:

Code:

ipconfig /flushdns netsh int ip reset netsh winsock reset

Restart your computer.

After more testing - THIS ALSO FIXED THE WIDGET AND OUTLOOK CLASSIC PROBLEMS.

BRAVO!!! THANK YOU VERY MUCH!

alexanderk · 2026-07-26T21:42:37-0400

alexanderk said:
After more testing - THIS ALSO FIXED THE WIDGET AND OUTLOOK CLASSIC PROBLEMS.

BRAVO!!! THANK YOU VERY MUCH!

But the fixes last only for a few minutes after restarting Windows.

Restart again and the fixes are back again for a few minutes again.

I am wondering what is changing over those first few minutes to bring the problems back.

I feet that we are 90% to the final solution!

Thanks again for your help.

garlin · 2026-07-26T21:45:13-0400

Did you ever install a VPN service on this PC?

alexanderk · 2026-07-26T22:01:13-0400

garlin said:
Did you ever install a VPN service on this PC?

No. Although I do use Kaspersky VPN from time to time.

KevTech · 2026-07-26T22:10:59-0400

alexanderk said:
Although I do use Kaspersky VPN from time to time.

I used Kaspersky until the USA banned it and I always uninstalled the VPN as I found it caused issues from time to time.
It will be listed in your installed apps.

garlin · 2026-07-26T22:19:10-0400

Based on the connection reset error, it's always a firewall or a VPN that's at fault.

If you have a misconfigured network, you would get random connection failure or time out messages. A connection reset means some process deliberately killed your network connection to an outside address, and sent a notification to the user app to alert them it was intentionally done. VPN's normally take a few minutes to start up because they have to contact outside VPN servers, so that would explain why free access works for a few minutes.

I would uninstall the VPN. Maybe after your network is restored, you can consider re-installing it at a later date or chose a different VPN product.

Lavik · 2026-07-27T04:09:34-0400

Disable it temporarily

Lincon · 2026-07-27T04:41:45-0400

I'm also pretty new to troubleshooting Windows networking, but the fact that it works for a few minutes after reboot and then breaks again really does make me think something like the VPN or its network filter is kicking in. I'd try disabling or uninstalling Kaspersky VPN first and see if the problem stays gone.

jimbo45 · 2026-07-27T04:58:57-0400

Disable ALL firewalls, 3rd party A/V software (particularly), ensure relevant ports open and any VPN.

If that still fails, disable every possible bit of security INCLUDING BIT LOCKER, DEVICE ENCRYPTION, SECURE BOOT ETC. and have another go.

If that STILL fails - then I'd suggest there's something a bit wrong with your Windows system - some corruption somewhere. Solution might be re-install from a Windows install iso / UUPDUMP iso.

My view is to start with minimal security and keep adding layers until you've got a secure system - then if at any stage it fails you know where the problem lies. The problem now is there's so much security right at the start which makes untangling it and sorting out errors almost impossible even for experienced Windows gurus. !!!

Cheers
jimbo

alexanderk · 2026-07-27T06:20:45-0400

Lavik said:
View attachment 177644Disable it temporarily

This sounded like a solution because of the delayed start.

I disabled it. Restarted. Fixed. Then a few minutes later not fixed.

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