nvlddmkm.sys caused a crash and other issues


Bigsexy022870

Active member
Member
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2:22 PM
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OS
Windows 11
vm report https://drive.google.com/file/d/1owA08bLW-kRSZDrE0YqwaGb_NNdA4vw6/view?usp=sharing

Seems i am having a similar issue that other people are having. Today my pc crashed and error report pointed to nvlddmkm.sys pc specs are as follows
Alienware Aurora R16
Intel Core i9-14900F
Cryo-Tech AIO Liquid Cooler 240mm Radiator
32GB DDR5 5600 Ram
Custom Alienware Motherboard Intel Z690
Dell GeForce RTX 4080 Super 16GB Ram
1TB NVMe M.2 Kioxia SSD (Boot) 7045 mbps Read - 5789 mbps Write
4TB NVMe M.2 Lexar NM790 SSD (Storage) 6783 mbps Read - 6523 mbs Write
Killer E3100G 2.5 Gigabit Ethernet Controller
1000W Dell Platinum PSU
Windows 11 Home
OS Build 26200.7628

Now i have been have other issues like once in a while fps and gpu utilization will drop to zero for like a sec or 2. plus application failures being logged in "reliability history". And not every day but often i will see Windows Installer reconfigured the product on darn near every program i got. or sometimes just a few. But these things never happen till like a month ago. Could this all point to GPU failure. Perhaps a sub par windows update. Any help would be appreciated.
 
Windows Build/Version
26200.7628

My Computer My Computer

At a glance

Windows 11Intel Core i9 14900FSK Hynix 32 GB 5600 MT/sNvidia RTX 4080 Super
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Alienware Aurora R16
CPU
Intel Core i9 14900F
Motherboard
Alienware R16
Memory
SK Hynix 32 GB 5600 MT/s
Graphics Card(s)
Nvidia RTX 4080 Super
Sound Card
Onboard
Monitor(s) Displays
Alienware AW3423DWF 34inch
Screen Resolution
3440x1440
Hard Drives
Lexar M.2 NM790 4TB, Kioxia M.2 1TB
PSU
Alienware 1000 Watt
Case
Alienware R16
Cooling
Alienware Liqiud Cooler
Keyboard
Turtle Beach Vulcan 2
Mouse
Razer Basilisk X Hyperspeed
Internet Speed
1156mbps Down/40mbps Up
Browser
Chrome
Antivirus
Windows Defender
Please post links that are available without sign in

Sign in​

with your Google Account to continue to Google Drive. This account will be available to other Google apps in the browser


 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
i think the link is fixed
 

My Computer My Computer

At a glance

Windows 11Intel Core i9 14900FSK Hynix 32 GB 5600 MT/sNvidia RTX 4080 Super
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Alienware Aurora R16
CPU
Intel Core i9 14900F
Motherboard
Alienware R16
Memory
SK Hynix 32 GB 5600 MT/s
Graphics Card(s)
Nvidia RTX 4080 Super
Sound Card
Onboard
Monitor(s) Displays
Alienware AW3423DWF 34inch
Screen Resolution
3440x1440
Hard Drives
Lexar M.2 NM790 4TB, Kioxia M.2 1TB
PSU
Alienware 1000 Watt
Case
Alienware R16
Cooling
Alienware Liqiud Cooler
Keyboard
Turtle Beach Vulcan 2
Mouse
Razer Basilisk X Hyperspeed
Internet Speed
1156mbps Down/40mbps Up
Browser
Chrome
Antivirus
Windows Defender
Please perform the following steps:




1) Add WMIC:

Code:
DISM /Online /Add-Capability /CapabilityName:WMIC~~~~






2) Run Tuneup plus > post a share link into the newest post








3) Enable regback:






4) Create a new restore point:





5) More to follow pending the above results
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
1) Run DiskParInfo.bat > post a share link






2) Open administrative command prompt and copy and paste:

reagentc /info
reagentc /enable
reagentc /info





3) Read this link on Windows Driver Verifier (WDV):

Enable and Disable Driver Verifier in Windows 10





4) Learn the methods to recover from BSOD caused by WDV by booting into safe mode and running one or more of these commands:

verifier /reset

verifier /bootmode resetonbootfail




(option nine and seven)





5) Plan to run the tool with various customized test settings.

a) Test all non-Microsoft drivers

b) Test no Microsoft drivers

c) For the first run of WDV select the 3 customized tests displayed in the TF tutorial






6) Whenever the WDV tool is started if there is no immediate BSOD then open administrative command prompt and copy and paste:

verifier /querysettings

Post a share link into the newest post



Customized tests will then be posted for the next run of WDV.



WDV can run continuously during the testing.



For any BSOD post a new V2 share link into the newest post.





7) See the many active EF threads on updating secure boot:


Frequently asked questions about the Secure Boot update process - Microsoft Support
Secure Boot playbook for certificates expiring in 2026
https://learn.microsoft.com/en-us/w...=windows-11#14-signature-databases-db-and-dbx
https://support.microsoft.com/en-us...-updates-a7be69c9-4634-42e1-9ca1-df06f43f360d
Updating Microsoft Secure Boot keys before expiration in June 2026 | Windows 11 Forum
Secure boot update HowTo | Windows 11 Forum




Code:
Event[17686]
  Log Name: System
  Source: Microsoft-Windows-TPM-WMI
  Date: 2026-01-24T22:30:01.0740000Z
  Event ID: 1801
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: AlienwarePC
  Description:
Updated Secure Boot certificates are available on this device but have not yet been applied to the firmware. Review the published guidance to complete the update and maintain full protection. This device signature information is included here.
DeviceAttributes: BaseBoardManufacturer:Alienware;FirmwareManufacturer:Alienware;FirmwareVersion:2.22.0;OEMModelNumber:Alienware Aurora R16;OEMModelBaseBoard:0RF96M;OEMModelSystemFamily:Alienware;OEMManufacturerName:Alienware;OEMModelSKU:0CD2;OSArchitecture:amd64;
BucketId: 6e55c35046fa410e9b2696cdd9e9bfcd1436f504992baf63692986adb922bb74
BucketConfidenceLevel:
UpdateType:
For more information, please see https://go.microsoft.com/fwlink/?linkid=2301018.


Code:
Event[17246]
  Log Name: System
  Source: Microsoft-Windows-TPM-WMI
  Date: 2026-01-24T18:25:27.9350000Z
  Event ID: 1801
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: AlienwarePC
  Description:
Updated Secure Boot certificates are available on this device but have not yet been applied to the firmware. Review the published guidance to complete the update and maintain full protection. This device signature information is included here.
DeviceAttributes: BaseBoardManufacturer:Alienware;FirmwareManufacturer:Alienware;FirmwareVersion:2.22.0;OEMModelNumber:Alienware Aurora R16;OEMModelBaseBoard:0RF96M;OEMModelSystemFamily:Alienware;OEMManufacturerName:Alienware;OEMModelSKU:0CD2;OSArchitecture:amd64;
BucketId: 6e55c35046fa410e9b2696cdd9e9bfcd1436f504992baf63692986adb922bb74
BucketConfidenceLevel:
UpdateType:
For more information, please see https://go.microsoft.com/fwlink/?linkid=2301018.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
So i fixed my problem with the help of copilot. Yes i am shocked it worked also. I told copilot what was going on, sent screenshots of stuff and after a long while trying to track down the issue it turned out the be the dell software on my Alienware that was messed up from likely a update that didn't properly remove the old files. so MS installer was stuck in a loop trying to fix a issue it didn't know how to fix. Nevertheless i wish it took less time, cause it was hours and days of trial and error, but copilot did help me fix the issue.
 

My Computer My Computer

At a glance

Windows 11Intel Core i9 14900FSK Hynix 32 GB 5600 MT/sNvidia RTX 4080 Super
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Alienware Aurora R16
CPU
Intel Core i9 14900F
Motherboard
Alienware R16
Memory
SK Hynix 32 GB 5600 MT/s
Graphics Card(s)
Nvidia RTX 4080 Super
Sound Card
Onboard
Monitor(s) Displays
Alienware AW3423DWF 34inch
Screen Resolution
3440x1440
Hard Drives
Lexar M.2 NM790 4TB, Kioxia M.2 1TB
PSU
Alienware 1000 Watt
Case
Alienware R16
Cooling
Alienware Liqiud Cooler
Keyboard
Turtle Beach Vulcan 2
Mouse
Razer Basilisk X Hyperspeed
Internet Speed
1156mbps Down/40mbps Up
Browser
Chrome
Antivirus
Windows Defender
There were no steps performed so I'm not able to know whether all of the problems were identified or fixed.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
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