Office 365 Upgrade Woes


Steve C

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I just upgraded unsupported Office 2016 on my HP laptop to Office 365 provided free from my local school where I am a governor. My personal MS account has two Office 2021 licence keys. I had to delete all Office credentials and install Office 365 in a local account using my school MS account to prevent the installer using the Office 2021 licence keys on my MS personal account. Why does MS make such installations so difficult?
 

My Computer My Computer

At a glance

Windows 11 ProCore i7-13700K64 GB Kingston Fury Beast DDR5Gigabyte GeForce RTX 2060 Super Gaming OC 8G
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Self build
CPU
Core i7-13700K
Motherboard
Asus TUF Gaming Plus WiFi Z790
Memory
64 GB Kingston Fury Beast DDR5
Graphics Card(s)
Gigabyte GeForce RTX 2060 Super Gaming OC 8G
Sound Card
Realtek S1200A
Monitor(s) Displays
Viewsonic VP2770 & Dell (secondary)
Screen Resolution
2560 x 1440
Hard Drives
Kingston KC3000 2TB NVME SSD & SATA HDDs & SSD
PSU
EVGA SuperNova G2 850W
Case
Nanoxia Deep Silence 1
Cooling
Noctua NH-D14
Keyboard
Microsoft Digital Media Pro
Mouse
Logitech Wireless
Internet Speed
80 Mb / s
Browser
Chrome
Antivirus
Defender, Malwarebytes Free & AdwCleaner
I just upgraded unsupported Office 2016 on my HP laptop to Office 365 provided free from my local school where I am a governor. My personal MS account has two Office 2021 licence keys. I had to delete all Office credentials and install Office 365 in a local account using my school MS account to prevent the installer using the Office 2021 licence keys on my MS personal account. Why does MS make such installations so difficult?


Cause...

1. Office 20xx is non-subscription
2. Office 365 is subscription
 

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    Win 11 Home ♦♦♦26200.8875 ♦♦♦♦♦♦♦25H2AMD Ryzen 7 3700XG.Skill (F4-3200C14D-16GTZKW)EVGA RTX 2070 (08G-P4-2171-KR)
    OS
    Win 11 Home ♦♦♦26200.8875 ♦♦♦♦♦♦♦25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5302)
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    G.Skill (F4-3200C14D-16GTZKW)
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    EVGA RTX 2070 (08G-P4-2171-KR)
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    Realtek ALC1220P / ALC S1220A
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    Dell U3011 30"
    Screen Resolution
    2560 x 1600
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    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
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    Firefox (latest)
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    Windows XP Pro 32bit w/SP3AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
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    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
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    EVGA 256-P2-N758-TR GeForce 8600GT SSC
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    Onboard
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    ViewSonic G90FB Black 19" Professional (CRT)
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    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
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    PC Power & Cooling Silencer 750 Quad EPS12V
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    ZALMAN 9500A 92mm CPU Cooler
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    Logitech Classic Keybooard 200
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    Firefox 3.x ??
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    Symantec (Norton)
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    Still assembled, still runs. Haven't turned it on for 15 years?
Is the Office 365 part of the Shared Subscription thing?
Perhaps that's one of it's stipulations.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • At a glance

    Windows 11 Pro
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
  • ASUS VivoBook 'Lite' ~ Windows 11 Home
Is the Office 365 part of the Shared Subscription thing?
Perhaps that's one of it's stipulations.
It's Microsoft 365 Apps for Enterprise - Microsoft® Outlook® for Microsoft 365 MSO (Version 2512 Build 16.0.19530.20226) 64-bit
 

My Computer My Computer

At a glance

Windows 11 ProCore i7-13700K64 GB Kingston Fury Beast DDR5Gigabyte GeForce RTX 2060 Super Gaming OC 8G
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Self build
CPU
Core i7-13700K
Motherboard
Asus TUF Gaming Plus WiFi Z790
Memory
64 GB Kingston Fury Beast DDR5
Graphics Card(s)
Gigabyte GeForce RTX 2060 Super Gaming OC 8G
Sound Card
Realtek S1200A
Monitor(s) Displays
Viewsonic VP2770 & Dell (secondary)
Screen Resolution
2560 x 1440
Hard Drives
Kingston KC3000 2TB NVME SSD & SATA HDDs & SSD
PSU
EVGA SuperNova G2 850W
Case
Nanoxia Deep Silence 1
Cooling
Noctua NH-D14
Keyboard
Microsoft Digital Media Pro
Mouse
Logitech Wireless
Internet Speed
80 Mb / s
Browser
Chrome
Antivirus
Defender, Malwarebytes Free & AdwCleaner
I also noticed I now have wrong genic icons like this for Excel but the file association is correct. How to fix?
 

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My Computer My Computer

At a glance

Windows 11 ProCore i7-13700K64 GB Kingston Fury Beast DDR5Gigabyte GeForce RTX 2060 Super Gaming OC 8G
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Self build
CPU
Core i7-13700K
Motherboard
Asus TUF Gaming Plus WiFi Z790
Memory
64 GB Kingston Fury Beast DDR5
Graphics Card(s)
Gigabyte GeForce RTX 2060 Super Gaming OC 8G
Sound Card
Realtek S1200A
Monitor(s) Displays
Viewsonic VP2770 & Dell (secondary)
Screen Resolution
2560 x 1440
Hard Drives
Kingston KC3000 2TB NVME SSD & SATA HDDs & SSD
PSU
EVGA SuperNova G2 850W
Case
Nanoxia Deep Silence 1
Cooling
Noctua NH-D14
Keyboard
Microsoft Digital Media Pro
Mouse
Logitech Wireless
Internet Speed
80 Mb / s
Browser
Chrome
Antivirus
Defender, Malwarebytes Free & AdwCleaner

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