Old display driver keeps installing over a newer driver


hsehestedt

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I have an older notebook with a 6th gen i7 that uses the Intel CPU graphics. I installed the latest driver which is a version 31.0.101.2111. Windows keeps insisting on installing the older version 31.0.101.2003.

Normally, I would resolve this by running the Windows Show or Hide Updates Troubleshooter utility. However, when I run that utility the Intel display driver is not shown, as a result I cannot block it. Likewise, if I check for updates in Windows, the display driver is not shown. What's odd is that sometime within the next few days I'll find the laptop again reverted to the older version, so at some point Windows update must see that older version once again. Note that this happens even if I completely remove the old driver from the system.

This is the first time that I have not been able to block an older driver from being installed.

Any ideas on an alternative method to block this driver?
 

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  • At a glance

    Win11 Pro 25H2 (RTM+)Intel i7-14650HX32 GBNo GPU - Built-in Intel Graphics
    OS
    Win11 Pro 25H2 (RTM+)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acemagic
    CPU
    Intel i7-14650HX
    Memory
    32 GB
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    Varies as machine will often be moved to locations with different monitors
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    Varies
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  • At a glance

    Win11 Pro 25H2 (RTM+)Intel i7-1255U16 GBIntel Iris Xe Graphics
    Operating System
    Win11 Pro 25H2 (RTM+)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
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    2 TB 4 x 4 NVMe SSD
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    USB-C / Thunderbolt 4 Power / Charging
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    Buttonless Glass Precision Touchpad
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I've had this issue with AMD drivers for a long while and wushowhide worked. The only thing was I had to remember to run it after every Dev channel update (weekly) and sometimes forgot. Having to go through the rigamarole for uninstalling the older one and installing the newer again. Have now given up and let the older driver stay. One other thing that worked was installing the new driver then let WU reinstall the older one. Once done was to roll back the driver (to the new one ) if it was available to roll back, or in device manager selecting update driver, browse my comp...., let me pick from a list of available drivers....... and reinstalling the new driver and leaving the older one still 'installed'. This would keep WU from then offering to install the older driver again.
 

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    AMD Ryzen™ 7 7730U
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    Windows 11AMD Ryzen 7 5800H / 3.2 GHz32 GB DDR4 SDRAM 3200 MHzNVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
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    Windows 11
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    ACER NITRO
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    AMD Ryzen 7 5800H / 3.2 GHz
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    CZ Scala_CAS (FP6)
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    32 GB DDR4 SDRAM 3200 MHz
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    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
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    Realtek Audio. NVIDIA High Definition Audio
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    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
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    1920 x 1080 (Full HD)
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Is the old driver causing problems? It may be that Windows has determined the old(er) driver is the better driver (or Microsoft has not "approved" the new driver). So, if it's not causing any problems ... Meh.
 

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    Windows 11 2xH2 (latest update ... forever anal)Intel i5-124008GBNVIDIA GeForce GT730
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    Windows 11 2xH2 (latest update ... forever anal)
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    PC/Desktop
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    HP Slim S01
    CPU
    Intel i5-12400
    Memory
    8GB
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    NVIDIA GeForce GT730
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    OOBE
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    Acer 32"
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    Windows 11 Pro 2xH2 (latest update ... 4ever anal)
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    Laptop
    Manufacturer/Model
    HP Pavillion 15
    CPU
    i7-1165G7 @ 2.80GHz
    Graphics card(s)
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    Hard Drives
    Samsung NVMe 512GB
    + numerous/multiple SSD Type C USB enclosures
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    NBN FTTN 50
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Thanks for the suggestions. Yes - I can rollback the driver, and in fact that is what I have been doing so far. The driver is being installed by Windows update is not causing any problems, it's more a curiosity as to how to prevent it from downgrading than anything at this time.

In the meantime I have discovered that because I am running the Pro edition of Windows, there is a Group Policy setting to disallow driver updates for any devices that you specify. Of course, that also prevents manual updates, not just automatic updates. But my hope is that in a few days, when Windows would normally apply the "upgrade" (really a downgrade), since it cannot be installed it will still hopefully show up in the troubleshooter tool at which point I can then block the update. If I can successfully block it, then I can remove that group policy so that any future "real" updates can be installed.
 

My Computers My Computers

  • At a glance

    Win11 Pro 25H2 (RTM+)Intel i7-14650HX32 GBNo GPU - Built-in Intel Graphics
    OS
    Win11 Pro 25H2 (RTM+)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acemagic
    CPU
    Intel i7-14650HX
    Memory
    32 GB
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    Varies as machine will often be moved to locations with different monitors
    Screen Resolution
    Varies
    Hard Drives
    1 x 1TB Gen 4 NVMe SSD
    PSU
    120W Power Brick
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
  • At a glance

    Win11 Pro 25H2 (RTM+)Intel i7-1255U16 GBIntel Iris Xe Graphics
    Operating System
    Win11 Pro 25H2 (RTM+)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Keyboard
    Backlit, spill resistant keyboard
    Mouse
    Buttonless Glass Precision Touchpad
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
Likely not much new here but these are some of the latest links for Windows 11:


These were options for Windows 10:
 

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Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
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