After several years of paying for Microsoft 365 Family, we no longer need it. A week or so ago, I let the subscription lapse.
Of course, I'm now 110 GB over the free 5 GB OneDrive storage limit. No problem as I have the PC set to keep all files on PC (solid green circle with white check mark) and backed up on the cloud. But, turns out along the way, OneDrive decided not to keep all files on PC. Some had open green circles, which changed to full green circles OK.
But, some folders & files on PC have a red X. Don't know why. On a red X folder or file, I can right click to "Always keep on this device." Some changed to solid green circles, but a few minutes later, they revert to red X. Now, nothing happens and red X stays put.
I'd be happy to delete everything in the cloud if I can get it all solid green circles loaded back on the PC. Everything is backed up on an external hard drive except the red X files. I now have limited access to OneDrive, won't let me do much. The red X files are on the PC, but they don't backup to the external hard drive. I use SyncBack for backup on external drives.
How do I get the red X files back to green on the PC or get SyncBack to recognize them for backup/sync? Thanks.
Of course, I'm now 110 GB over the free 5 GB OneDrive storage limit. No problem as I have the PC set to keep all files on PC (solid green circle with white check mark) and backed up on the cloud. But, turns out along the way, OneDrive decided not to keep all files on PC. Some had open green circles, which changed to full green circles OK.
But, some folders & files on PC have a red X. Don't know why. On a red X folder or file, I can right click to "Always keep on this device." Some changed to solid green circles, but a few minutes later, they revert to red X. Now, nothing happens and red X stays put.
I'd be happy to delete everything in the cloud if I can get it all solid green circles loaded back on the PC. Everything is backed up on an external hard drive except the red X files. I now have limited access to OneDrive, won't let me do much. The red X files are on the PC, but they don't backup to the external hard drive. I use SyncBack for backup on external drives.
How do I get the red X files back to green on the PC or get SyncBack to recognize them for backup/sync? Thanks.
My Computer
System One
-
- OS
- Windows 11
- Computer type
- PC/Desktop
- Manufacturer/Model
- HP Envy TE01-3197c
- CPU
- 12th Generation i7-12700F
- Memory
- 32GB DDR4-3200 SDRAM
- Graphics Card(s)
- NVIDIA GeForce GTX 1660 Super 6GB GDDR6




