Solved Pc sudden crash 1st time after upgrade


I

itzJw

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The computer has rebooted from a bugcheck. The bugcheck was: 0x000000c2 (0x0000000000000099, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\WINDOWS\Minidump\012023-10062-01.dmp. Report Id: 9e1191e8-1de0-46fa-93b4-2984e8a68035.


any ideal?
 
Windows Build/Version
Window 11 Version 22h2 (OS Build 22621.1105)

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If it was just the once I wouldn't worry about it but if it does it again I would start checking out the cause.
I had a few issues with an upgrade once, so I used Macrium to reload and image from before the upgrade and tried the upgrade again, now I always make an image before any changes
 

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The-Hive said:
If it was just the once I wouldn't worry about it but if it does it again I would start checking out the cause.
I had a few issues with an upgrade once, so I used Macrium to reload and image from before the upgrade and tried the upgrade again, now I always make an image before any changes
Click to expand...
Pc was done like a week ago, there was some major change of parts CPU , extra 2 ram and a GPU but i didn't reinstall the window.
During upgrade i broke my previous mobo Asrock B560M pro4ac, and change it to a similar chipset mobo Gigabyte b560m ds3h ac (no reinstall window) but i done some drive update and uninstall some previous mobo program

i wonder is this the case that cause the crash when i just launch mw2
 

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Window 11i5-11400KLEVV Bolt XR 8GB DDR4 x4RTX 3060 EAGLE OC 12GB DDR6
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itzJw said:
Pc was done like a week ago, there was some major change of parts CPU , extra 2 ram and a GPU but i didn't reinstall the window.
During upgrade i broke my previous mobo Asrock B560M pro4ac, and change it to a similar chipset mobo Gigabyte b560m ds3h ac (no reinstall window) but i done some drive update and uninstall some previous mobo program

i wonder is this the case that cause the crash when i just launch mw2
Click to expand...


You're probably having driver conflicts.
Before you spends days or weeks troubleshooting the problem, you should probably just do a clean install of Windows 11.
 

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Ahh yes, It seems like a lot of testing is needed
 

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After some googling, it might just be a random crash caused by cod itself, guess its partially/fully solve
 

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itzJw said:
major change of parts CPU , extra 2 ram and a GPU
Click to expand...
itzJw said:
but i done some drive update
Click to expand...
But did you completely remove your previous graphics driver using DDU before installing the driver for the new GPU? If you don't, it can and does come back to bite you in the rear end.
www.guru3d.com

Display Driver Uninstaller (DDU) download version 18.1.3.9

Download Display Driver Uninstaller (DDU) Official - Remove AMD/NVIDIA/INTEL Graphics Drivers Cleanly - DDU is a driver removal utility that helps you completely uninstall AMD/NVIDIA graphics card drivers and packages from your system, leaving no leftovers behind, including registry keys...
www.guru3d.com www.guru3d.com
 

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glasskuter said:
But did you completely remove your previous graphics driver using DDU before installing the driver for the new GPU? If you don't, it can and does come back to bite you in the rear end.
www.guru3d.com

Display Driver Uninstaller (DDU) download version 18.1.3.9

Download Display Driver Uninstaller (DDU) Official - Remove AMD/NVIDIA/INTEL Graphics Drivers Cleanly - DDU is a driver removal utility that helps you completely uninstall AMD/NVIDIA graphics card drivers and packages from your system, leaving no leftovers behind, including registry keys...
www.guru3d.com www.guru3d.com
Click to expand...
Some how i got a True BSOD after few restart with

whea_uncorrectable_error
and
0xc00000e

I decide to reset window in the setting will update after done reset
 

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Are you overclocking?
 

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At a glance

Window 11i5-11400KLEVV Bolt XR 8GB DDR4 x4RTX 3060 EAGLE OC 12GB DDR6
OS
Window 11
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PC/Desktop
CPU
i5-11400
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B560M DS3H AC
Memory
KLEVV Bolt XR 8GB DDR4 x4
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RTX 3060 EAGLE OC 12GB DDR6
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Microphone (Realtek(R) Audio)
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1080
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KLEVV CRAS C710 2280 Nvme PCie Gen3 x4 M.2 SSD 256GB (C - boot drive)
KLEVV CRAS C710 2280 Nvme PCie Gen3 x4 M.2 SSD 512GB
SEAGATE BarraCuda [ST1000DM010] 3.5 1TB SATA HDD
PSU
EVGA 600W2 80+ WHITE
Case
TECWARE FORGE M STEALTH BLACK TG M-ATX CHASSIS - BLACK (FORGEM-BK)
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Cooler Master HYPER 212 Turbo ARGB Air cooler
Keyboard
Logitech G213
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Logitech G502 HERO
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169mbps
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Norton Security
Are previous and current GPU the same specs as far far as power is concerned?
 

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    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
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    19V DC 6.32 A 120 W
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    AMD A9-9420
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    8 GB of DDR4
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OAT said:
Are previous and current GPU the same specs as far far as power is concerned?
Click to expand...
Pretty much night and day

Prev 1650
Atm 3060

I done reinstall window but might not have enough time to have fully test atm.
 

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Window 11i5-11400KLEVV Bolt XR 8GB DDR4 x4RTX 3060 EAGLE OC 12GB DDR6
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Window 11
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i5-11400
Motherboard
B560M DS3H AC
Memory
KLEVV Bolt XR 8GB DDR4 x4
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RTX 3060 EAGLE OC 12GB DDR6
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Microphone (Realtek(R) Audio)
Monitor(s) Displays
1
Screen Resolution
1080
Hard Drives
KLEVV CRAS C710 2280 Nvme PCie Gen3 x4 M.2 SSD 256GB (C - boot drive)
KLEVV CRAS C710 2280 Nvme PCie Gen3 x4 M.2 SSD 512GB
SEAGATE BarraCuda [ST1000DM010] 3.5 1TB SATA HDD
PSU
EVGA 600W2 80+ WHITE
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TECWARE FORGE M STEALTH BLACK TG M-ATX CHASSIS - BLACK (FORGEM-BK)
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Cooler Master HYPER 212 Turbo ARGB Air cooler
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Logitech G213
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169mbps
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Chrome
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Norton Security
itzJw said:
I done reinstall window but might not have enough time to have fully test atm.
Click to expand...
OK, let us know.
SYK : whea_uncorrectable_error is usually attributed to a voltage error.
 

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    Acer Nitro ANV15-51
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    Integrated Monitor (15.3"vis)
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    FHD 1920X1080 16:9 144Hz
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    Windows 11 Beta
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    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
Before i sleep i'll update my dxdiag here.

Could it be power insufficient?
im running with EVGA 600W2 80+ WHITE power supply

*reupload after some update with bios setting
 

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At a glance

Window 11i5-11400KLEVV Bolt XR 8GB DDR4 x4RTX 3060 EAGLE OC 12GB DDR6
OS
Window 11
Computer type
PC/Desktop
CPU
i5-11400
Motherboard
B560M DS3H AC
Memory
KLEVV Bolt XR 8GB DDR4 x4
Graphics Card(s)
RTX 3060 EAGLE OC 12GB DDR6
Sound Card
Microphone (Realtek(R) Audio)
Monitor(s) Displays
1
Screen Resolution
1080
Hard Drives
KLEVV CRAS C710 2280 Nvme PCie Gen3 x4 M.2 SSD 256GB (C - boot drive)
KLEVV CRAS C710 2280 Nvme PCie Gen3 x4 M.2 SSD 512GB
SEAGATE BarraCuda [ST1000DM010] 3.5 1TB SATA HDD
PSU
EVGA 600W2 80+ WHITE
Case
TECWARE FORGE M STEALTH BLACK TG M-ATX CHASSIS - BLACK (FORGEM-BK)
Cooling
Cooler Master HYPER 212 Turbo ARGB Air cooler
Keyboard
Logitech G213
Mouse
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itzJw said:
Could it be power insufficient?
Click to expand...
Could not tell you. But let it run and test after this re-install.
The same error would point definitely to a hardware issue.
This is a different MoBo right?
You did not carry over any overclocking config from the other GPU?
 

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  • At a glance

    All Branches but ReleaseAMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 232 GB DDR5Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB...
    OS
    All Branches but Release
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
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    Integrated Monitor (15.3"vis)
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    FHD 1920X1080 16:9 144Hz
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    KINGSTON OM8SEP4512Q-AA 1TB
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    Windows 11 BetaAMD A9-94208 GB of DDR4AMD Radeon R5
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    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
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OAT said:
Could not tell you. But let it run and test after this re-install.
The same error would point definitely to a hardware issue.
This is a different MoBo right?
You did not carry over any overclocking config from the other GPU?
Click to expand...
Yes,it is diff mobo.

Pretty sure the config dont work on new cause the overclock config was done on GPU Tweak3, after install new gpu i uninstall it and going back to Msi afterburner(no overclock done just use the rivaltuner for OSD stats)
 

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Window 11i5-11400KLEVV Bolt XR 8GB DDR4 x4RTX 3060 EAGLE OC 12GB DDR6
OS
Window 11
Computer type
PC/Desktop
CPU
i5-11400
Motherboard
B560M DS3H AC
Memory
KLEVV Bolt XR 8GB DDR4 x4
Graphics Card(s)
RTX 3060 EAGLE OC 12GB DDR6
Sound Card
Microphone (Realtek(R) Audio)
Monitor(s) Displays
1
Screen Resolution
1080
Hard Drives
KLEVV CRAS C710 2280 Nvme PCie Gen3 x4 M.2 SSD 256GB (C - boot drive)
KLEVV CRAS C710 2280 Nvme PCie Gen3 x4 M.2 SSD 512GB
SEAGATE BarraCuda [ST1000DM010] 3.5 1TB SATA HDD
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Cooler Master HYPER 212 Turbo ARGB Air cooler
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Logitech G213
Mouse
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Internet Speed
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Chrome
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Norton Security
---------------
Diagnostics
---------------

Windows Error Reporting:
+++ WER0 +++:
Fault bucket 116200922592, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: RTINSTALLER64.EXE
P2: 1.0.0.32
P3: 5540a574
P4: RTINSTALLER64.EXE
P5: 1.0.0.32
P6: 5540a574
P7: 0000000000011377
P8: c0000409
P9: 0000000000000005
P10:


The Realtek installer is giving you issues.
Please check at the bottom of your DirectXDiag for more issues.
 

My Computers My Computers

System One System Two

  • At a glance

    All Branches but ReleaseAMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 232 GB DDR5Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB...
    OS
    All Branches but Release
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 1GB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender

  • At a glance

    Windows 11 BetaAMD A9-94208 GB of DDR4AMD Radeon R5
    Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
OAT said:
---------------
Diagnostics
---------------

Windows Error Reporting:
+++ WER0 +++:
Fault bucket 116200922592, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: RTINSTALLER64.EXE
P2: 1.0.0.32
P3: 5540a574
P4: RTINSTALLER64.EXE
P5: 1.0.0.32
P6: 5540a574
P7: 0000000000011377
P8: c0000409
P9: 0000000000000005
P10:


The Realtek installer is giving you issues.
Please check at the bottom of your DirectXDiag for more issues.
Click to expand...
done realtek driver driver install but i realize the problem still exist in dxdiag along with some program but it seems unfixable.

3-5h gaming no single crash so far.

Might just be a rookie error without reinstall window.
 

My Computer My Computer

At a glance

Window 11i5-11400KLEVV Bolt XR 8GB DDR4 x4RTX 3060 EAGLE OC 12GB DDR6
OS
Window 11
Computer type
PC/Desktop
CPU
i5-11400
Motherboard
B560M DS3H AC
Memory
KLEVV Bolt XR 8GB DDR4 x4
Graphics Card(s)
RTX 3060 EAGLE OC 12GB DDR6
Sound Card
Microphone (Realtek(R) Audio)
Monitor(s) Displays
1
Screen Resolution
1080
Hard Drives
KLEVV CRAS C710 2280 Nvme PCie Gen3 x4 M.2 SSD 256GB (C - boot drive)
KLEVV CRAS C710 2280 Nvme PCie Gen3 x4 M.2 SSD 512GB
SEAGATE BarraCuda [ST1000DM010] 3.5 1TB SATA HDD
PSU
EVGA 600W2 80+ WHITE
Case
TECWARE FORGE M STEALTH BLACK TG M-ATX CHASSIS - BLACK (FORGEM-BK)
Cooling
Cooler Master HYPER 212 Turbo ARGB Air cooler
Keyboard
Logitech G213
Mouse
Logitech G502 HERO
Internet Speed
169mbps
Browser
Chrome
Antivirus
Norton Security
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