PC will not turn off


PeterL

Well-known member
Local time
4:13 PM
Posts
40
OS
Windows 11 64bit
The HDD light goes out but the other light stays on so I have to effect a hard shutdown with the power button for 4 seconds. I tried an inplace upgrade but that did not solve the problem .
 
Windows Build/Version
21 H2

My Computer

System One

  • OS
    Windows 11 64bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    Bespoke
    CPU
    3.70 gigahertz Intel core i7-8700K
    Motherboard
    MSI 7B22
    Memory
    16GB
    Graphics Card(s)
    Nvidia GTX 1050
    Sound Card
    on board
    Monitor(s) Displays
    Dell 27" Ultrasharp
    Screen Resolution
    2560 x1440
    Hard Drives
    Drive c: 1tb SSD
    DriveD: 1TB SSD
    DriveE: 2tb HDD
    External drive Samsung T7 2TBSSD
    Cooling
    no
    Internet Speed
    52MB/sec
    Browser
    Chrome
    Antivirus
    MalwareBytes & Microsoft Defender
Try putting hibernation off and update intel management engine interface.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook K6502VU
    CPU
    Intel i9 13900H
    Memory
    24GB
    Graphics Card(s)
    Intel Iris Xe, Nvidia GeForce RTX 4050
    Sound Card
    Realtek
    Monitor(s) Displays
    Asus Splendid OLED
    Screen Resolution
    2880x1620 HDR
    Hard Drives
    Samsung 990 Pro NVMe MZ-V9P1T0B/AM,
    Samsung 990 Pro NVMe MZ-V9P2T0B/AM
    Internet Speed
    5G ~ 1Gbps, Wifi 150Mbps
    Browser
    Chrome/Edge
    Antivirus
    McAfee LiveSafe
Thank you Rocky but I tried a Windows update and it is now switching off. Appreciate your input.
 

My Computer

System One

  • OS
    Windows 11 64bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    Bespoke
    CPU
    3.70 gigahertz Intel core i7-8700K
    Motherboard
    MSI 7B22
    Memory
    16GB
    Graphics Card(s)
    Nvidia GTX 1050
    Sound Card
    on board
    Monitor(s) Displays
    Dell 27" Ultrasharp
    Screen Resolution
    2560 x1440
    Hard Drives
    Drive c: 1tb SSD
    DriveD: 1TB SSD
    DriveE: 2tb HDD
    External drive Samsung T7 2TBSSD
    Cooling
    no
    Internet Speed
    52MB/sec
    Browser
    Chrome
    Antivirus
    MalwareBytes & Microsoft Defender

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