Please help A media driver your computer needs is missing

Reeses said:

what is MCT?
Can any one provide me link for usb 3.2 drivers ?

Click to expand...

ankitdyeonia said:

Do you want to replace Linux or willing to keep both Linux and Windows?

Click to expand...

Celery said:

You don't need USB 3.2 drivers.



MCT, or Media Creation Tool, is a Microsoft application that creates installation media for Windows.

Download Windows 11

Select "Create Windows 11 Installation Media"

"If you want to perform a reinstall or clean install of Windows 11 on a new or used PC, use this option to download the media creation tool to make a bootable USB."

Or create a USB stick with Rufus:

Select "Download Windows 11 Disk Image (ISO) for x64 devices"

Insert your USB flash drive. In Rufus, select the ISO file you downloaded. Under Partition scheme, select the GPT option. The Target system and File system options will change automatically.

Click to expand...

1. Try the USB stick in every rear port — especially USB 2.0​

This solves most cases.

Important:
Your motherboard has very few true USB 2.0 ports (usually two black ones on the back).
Try only those first.

USB 3.x ports often cause this exact failure in Windows Setup.

---

2. Disable “USB Configuration → XHCI Hand-off” in BIOS​

On many X670/B650/X870 boards, this setting breaks Windows setup.

BIOS → Advanced → USB Configuration → XHCI Hand-off = Disabled

Save & reboot → try install again.

---

3. Disable USB Legacy Support​

Some firmwares try to emulate older USB behavior, which confuses the Windows installer.

BIOS → Advanced → USB → Legacy USB Support = Disabled

---

4. If using front-panel USB-C → DO NOT​

Front USB-C on many AM5 boards is wired directly to chipset USB4/3.2 controllers Windows doesn’t support during install.

Always use rear USB ports only.

---

5. Update your BIOS to the newest version​

ASRock X870 early BIOS versions have known USB instability.

If BIOS release notes mention “improve USB compatibility” or “Windows installation fix,” then this is exactly your problem.

---

6. Enable “CSM = Enabled” temporarily​

Windows 11 normally requires UEFI, but enabling CSM sometimes causes the USB controller to switch mode and fixes the missing-driver error.

BIOS → Boot → CSM = Enabled

Try installer again.

(You can disable CSM after installation.)

---

7. Use a small USB stick (8–16 GB)​

Large 64/128GB USBs sometimes cause intermittent read failures in Setup.

Click to expand...

Check if the USB Controller Is the Problem (Simple Test)​

When the Windows installer loads:

1. Press Shift + F10 → Command Prompt
2. Type:

diskpart
list volume

If:

• The USB drive disappears → USB controller driver problem
• The SSD is missing → same root cause — USB controller reset

This test almost always confirms the real issue.

Click to expand...

Celery said:

“Legacy USB Support” does NOT exist. Modern AM5 boards (X870, X670, B650) only use XHCI controllers. Windows 11 does not use legacy USB anyway.

I have an ASRock B650E Taichi Lite, and a clean install of Windows 11 completed successfully with the default BIOS settings after I updated to the latest BIOS version.

ChatGPT:

Click to expand...

If the USB stick previously contained:

• a Linux installer
• Ventoy
• Rufus with multiple partitions
• Etcher-flashed ISO images
• EFI boot partitions from another OS

…then the USB may have hidden partitions or a non-standard partition table that can confuse the Windows installer or the Windows USB creation tool.

Running clean in DiskPart wipes all partitions, including hidden ones, and ensures the USB stick starts completely fresh.

To perform the operation, open Command Prompt as an administrator:

diskpart
list disk
select disk # (make sure this is the USB stick)
clean
exit

After cleaning the USB stick:

• Use the Microsoft Media Creation Tool to create a bootable Windows USB stick
  or
• Use Rufus to write a bootable Windows USB stick from a Windows ISO

Click to expand...