Possibly a solution to Windows Media Player (version 12) eating ram, and eventually crashing.


Skull Kid

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New face here, but not for the "Windows forums" :) I just wanted to share a possible solution for the incredibly high ram usage of Windows Media Player. Usually, on my desktop (and possibly laptop as well, although I don't think it is hardware specific...), I found out that Windows Media Player keeps trying to download information to update my album info.

Now, after I reset my router, it works flawlessly??? Seems so... now Windows Media Player consumes about 45 MB of RAM... compared to 500-1 000 MB of RAM. It usually crashed on around 1 000-2 000 MB of RAM... incredible how it can consume so much RAM just for trying to download some metadata! :scream:

So, I believe the solution is to restart/reset the router. If not, I don't know why it suddenly stays at 45 MB of RAM usage... I am not a programmer, so :wink:

EDIT: Please see this post for how I solved it. In case you wonder :)
 
Last edited:

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Skull Kid

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Guess I spoke too soon... it's back up to ≈450 MB now. I assume it is a problem with Windows Media Player itself then...
 

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    Windows 11
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    Asus
    CPU
    Intel Core i9-9900K @ 3.6 GHz
    Motherboard
    Asus PRIME Z-390-A
    Memory
    32 GB DDR4
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    Nvidia GeForce GTX 1070
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jvickers

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Guess I spoke too soon... it's back up to ≈450 MB now. I assume it is a problem with Windows Media Player itself then...
I had a similar problem with Groove. It would also consume my entire CPU at times. I simply switched to Winamp. I know it's not a solution. Just wanted to let you know you aren't alone in this. I'm sure someone who uses Windows Media Player on a regular basis will have better advice.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
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    Home built
    CPU
    Ryzen 9 5900X
    Motherboard
    MSI MPG X570 GAMING EDGE WIFI
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    Crucial Ballistix Sport LT 3200 MHz DDR4 DRAM Desktop Gaming Memory 32MB
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    ZOTAC RTX 3060 Twin Edge OC/ ZOTAC Gaming GeForce GTX 1660 Super 6GB GDDR6 192-bit Gaming Graphics Card
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    ViewSonic XG2530 25"/Benq XL2411P 24"/ Samsung SyncMaster BX2331 23"
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    1920x1080 240Hz/144Hz/60Hz (based on monitor setup above)
    Hard Drives
    SK hynix Gold P31 1TB PCIe NVMe Gen3 M.2 2280 Internal SSD
    ADATA XPG SX8200 Pro 1TB
    Samsung SSD 860 EVO 1TB 2.5 Inch SATA III Internal SSD
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    Thermaltake Smart 700W 80+ White Certified PSU
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    Rosewill ATX Mid Tower Gaming Computer Case, Gaming Case with Blue LED for Desktop
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    Corsair iCUE H60i RGB PRO XT Liquid CPU Cooler
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    Corsair K70
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    Logitech MX Master 3
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  • Operating System
    Windows 10
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    Home Built
    CPU
    AMD FX Black Edition
    Motherboard
    Asus M5A97 LE R2.0
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    16MB DDR
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    I forget, but it's old.
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    ACER LED 24"
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    1TB Samsung SSD 3.5"
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CornishRattler

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I just uninstalled WMP and got one that worked, never had any trouble with it since
 

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    Windows 11 Pro Beta, 11 Dev, W10 VHDX Triple Boot
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    Dell Alienware M15 Ryzen Edition R6
    CPU
    AMD Ryzen™ 9 5900HX
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    32GB
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    NVIDIA® GeForce RTX™ 3070 8GB GDDR6
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    1 x Samsung 980 Pro 1TB
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Skull Kid

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Right now it seems to stay at around 500 MB in RAM. It doesn't go back down to 40-50 MB though... but it still doesn't crash, so that's good.
 

My Computer

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  • OS
    Windows 11
    Computer type
    PC/Desktop
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    Asus
    CPU
    Intel Core i9-9900K @ 3.6 GHz
    Motherboard
    Asus PRIME Z-390-A
    Memory
    32 GB DDR4
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    Nvidia GeForce GTX 1070
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    Realtek HD Audio
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jvickers

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My Computers

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    Windows 11 Pro
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    PC/Desktop
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    Home built
    CPU
    Ryzen 9 5900X
    Motherboard
    MSI MPG X570 GAMING EDGE WIFI
    Memory
    Crucial Ballistix Sport LT 3200 MHz DDR4 DRAM Desktop Gaming Memory 32MB
    Graphics Card(s)
    ZOTAC RTX 3060 Twin Edge OC/ ZOTAC Gaming GeForce GTX 1660 Super 6GB GDDR6 192-bit Gaming Graphics Card
    Sound Card
    Proprietary
    Monitor(s) Displays
    ViewSonic XG2530 25"/Benq XL2411P 24"/ Samsung SyncMaster BX2331 23"
    Screen Resolution
    1920x1080 240Hz/144Hz/60Hz (based on monitor setup above)
    Hard Drives
    SK hynix Gold P31 1TB PCIe NVMe Gen3 M.2 2280 Internal SSD
    ADATA XPG SX8200 Pro 1TB
    Samsung SSD 860 EVO 1TB 2.5 Inch SATA III Internal SSD
    PSU
    Thermaltake Smart 700W 80+ White Certified PSU
    Case
    Rosewill ATX Mid Tower Gaming Computer Case, Gaming Case with Blue LED for Desktop
    Cooling
    Corsair iCUE H60i RGB PRO XT Liquid CPU Cooler
    Keyboard
    Corsair K70
    Mouse
    Logitech MX Master 3
    Internet Speed
    120MB/s Download/ 10MB/s Upload
    Browser
    Edge (Chromium)
    Antivirus
    Norton 360
  • Operating System
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    AMD FX Black Edition
    Motherboard
    Asus M5A97 LE R2.0
    Memory
    16MB DDR
    Graphics card(s)
    I forget, but it's old.
    Sound Card
    Propietary
    Monitor(s) Displays
    ACER LED 24"
    Screen Resolution
    1920X1080
    Hard Drives
    1TB Samsung SSD 3.5"
    Case
    Corsair
    Cooling
    Stock
    Mouse
    Logitech
    Keyboard
    Logitech
    Internet Speed
    120MB/10MB
    Browser
    Chrome
    Antivirus
    Norton 360
    Other Info
    Currently taken down because of a lack of space :-(
    Maybe I'll make room somewhere and connect to the Dev channel if possible.

Skull Kid

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Try what @CornishRattler did. That seemed to work.
Ok then. I'll report back soon.

EDIT: Ok. Windows Media Player uninstalled and installed back. No change. But it helps to switch off the setting that automatically downloads metadata from the web. There must be some metadata files that doesn't like Windows Media Player or vice versa.

It constantly, every time I start up Windows Media Player, despite being set to only download what's missing, kicks up to around half a gig of memory. But it must be that it somehow fails to apply that missing metadata to the songs it wants to update... hmm... I also used the feature to apply media changes. No Difference there...

EDIT2: Now when I think about it, I should download the K-Lite Codec Pack. That solved the problem in the past. I got some flac songs that might be the cause of Windows Media Player not being able to update them with fresh metadata...

EDIT3: I ditched K-Lite Codec Pack, and reset my library instead.
 
Last edited:

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel Core i9-9900K @ 3.6 GHz
    Motherboard
    Asus PRIME Z-390-A
    Memory
    32 GB DDR4
    Graphics Card(s)
    Nvidia GeForce GTX 1070
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Acer XV280K
    Screen Resolution
    3840 x 2160
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender

Skull Kid

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Also an interesting thing: the 64-bit version of Windows Media Player does not seem to have this problem. It stays at approximately 80 MB of memory usage.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel Core i9-9900K @ 3.6 GHz
    Motherboard
    Asus PRIME Z-390-A
    Memory
    32 GB DDR4
    Graphics Card(s)
    Nvidia GeForce GTX 1070
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Acer XV280K
    Screen Resolution
    3840 x 2160
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender

Ghot

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Another option is to simply switch to Foobar2000,
and then remove WMP in Programs & Features > Turn Windows features on or off.



Awesome program. Just switched myself. Beats WMP hands down.
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22000.739
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    (onboard) Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    LG GH22LS30 CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
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    COOLER MASTER ATCS 840 Full Tower
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    CM Hyper 212 EVO (push/pull)
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    Ducky DK9008 Shine II Blue LED
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    Logitech Optical M-100
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    100/100
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    Bitdefender Internet Security (latest)
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    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot®
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
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    Generic Beige case, 80mm fans
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    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
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    Logitech Classic Keybooard 200
    Internet Speed
    100/100
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    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?

    http://www.xtremesystems.org/forums/showthread.php?183088-5000-B-E-on-M2N32-SLI-Dlx-Overclocked&p=2891724#post2891724

CornishRattler

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Another option is to simply switch to Foobar2000,
and then remove WMP in Programs & Features > Turn Windows features on or off.

That was my solution
 

My Computer

System One

  • OS
    Windows 11 Pro Beta, 11 Dev, W10 VHDX Triple Boot
    Computer type
    Laptop
    Manufacturer/Model
    Dell Alienware M15 Ryzen Edition R6
    CPU
    AMD Ryzen™ 9 5900HX
    Memory
    32GB
    Graphics Card(s)
    NVIDIA® GeForce RTX™ 3070 8GB GDDR6
    Hard Drives
    1 x Samsung 980 Pro 1TB
    1 x Samsung 970 Evo Plus 1TB

Skull Kid

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OS
Windows 11
Sure can. But the annoying thing is, I have solved this in the past. Nowadays it doesn't crash that often... but not too long ago it used a gig of memory... that's ridiculous... but I have solved this in the past... I just don't remember how I did it...

EDIT: I experimented with removing all songs from my library only, not from the hard drive. I suspect that it is some album or set of files that makes Windows Media Player go bananas... I removed all albums except for one. Now it stays on 30-40 MB's... in memory.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel Core i9-9900K @ 3.6 GHz
    Motherboard
    Asus PRIME Z-390-A
    Memory
    32 GB DDR4
    Graphics Card(s)
    Nvidia GeForce GTX 1070
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Acer XV280K
    Screen Resolution
    3840 x 2160
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender

The-Hive

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Also an interesting thing: the 64-bit version of Windows Media Player does not seem to have this problem. It stays at approximately 80 MB of memory usage.
Could well be because Windows 11 is 64 bit
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware Area 51m R2
    CPU
    10th Gen Core i9 10900K
    Memory
    32GB
    Graphics Card(s)
    Geforce RTX 2080 Super
    Sound Card
    Nvidia HD
    Screen Resolution
    1920x1080
    Hard Drives
    C: Samsung 2TB P981A
    D: Samsung 2TB 970 Evo
    Case
    Dark side of the moon
    Mouse
    Alienware AW610M
    Browser
    Chrome and Firefox
    Antivirus
    Norton
    Other Info
    Killer E3000 Ethernet Controller
    Killer AX1650i Wi-Fi Network Adaptor
    Alienware Z01G Graphic Amplifier
    Tobii Eye Tracker
  • Operating System
    Dual Boot Windows 11 Pro / Windows 11 Pro Dev build
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 3501
    CPU
    11th Gen i-7 2.80 gb
    Memory
    16Gb
    Screen Resolution
    1920 x 1080
    Hard Drives
    512Gb SSD
    WD 2GB EXT
    Browser
    Chrome
    Antivirus
    Norton

Skull Kid

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Thread Starter
Local time
4:14 PM
Posts
14
OS
Windows 11
Could well be because Windows 11 is 64 bit
I know the 64-bit version of Windows Media Player plays nicely, but the 32-bit version does as well. There is, as I previously mentioned, some file(s) that Windows Media Player doesn't like that lies in the library... and I suspect it has to do with metadata.

EDIT: I removed the "unknown" artists and albums, so far so good with memory usage not going nuts...
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel Core i9-9900K @ 3.6 GHz
    Motherboard
    Asus PRIME Z-390-A
    Memory
    32 GB DDR4
    Graphics Card(s)
    Nvidia GeForce GTX 1070
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Acer XV280K
    Screen Resolution
    3840 x 2160
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender

Ghot

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You can lead a horse to Foobar, but you can't make them... download and install it. :D
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22000.739
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    (onboard) Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    LG GH22LS30 CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    COOLER MASTER ATCS 840 Full Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    100/100
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security (latest)
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot®
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    100/100
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?

    http://www.xtremesystems.org/forums/showthread.php?183088-5000-B-E-on-M2N32-SLI-Dlx-Overclocked&p=2891724#post2891724

The-Hive

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To my mind on windows 11 always install the 64bit version if there is a choice
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware Area 51m R2
    CPU
    10th Gen Core i9 10900K
    Memory
    32GB
    Graphics Card(s)
    Geforce RTX 2080 Super
    Sound Card
    Nvidia HD
    Screen Resolution
    1920x1080
    Hard Drives
    C: Samsung 2TB P981A
    D: Samsung 2TB 970 Evo
    Case
    Dark side of the moon
    Mouse
    Alienware AW610M
    Browser
    Chrome and Firefox
    Antivirus
    Norton
    Other Info
    Killer E3000 Ethernet Controller
    Killer AX1650i Wi-Fi Network Adaptor
    Alienware Z01G Graphic Amplifier
    Tobii Eye Tracker
  • Operating System
    Dual Boot Windows 11 Pro / Windows 11 Pro Dev build
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 3501
    CPU
    11th Gen i-7 2.80 gb
    Memory
    16Gb
    Screen Resolution
    1920 x 1080
    Hard Drives
    512Gb SSD
    WD 2GB EXT
    Browser
    Chrome
    Antivirus
    Norton

Skull Kid

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OS
Windows 11
I also noticed that Windows Media Player 64-bit crashes when ripping CD's... although I can use the 32-bit version for that. No problem. I think I'll stick with the 64-bit Windows Media Player from now on.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel Core i9-9900K @ 3.6 GHz
    Motherboard
    Asus PRIME Z-390-A
    Memory
    32 GB DDR4
    Graphics Card(s)
    Nvidia GeForce GTX 1070
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Acer XV280K
    Screen Resolution
    3840 x 2160
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender

The-Hive

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Could be your system or settings, many user are using WMP12 with no problems
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware Area 51m R2
    CPU
    10th Gen Core i9 10900K
    Memory
    32GB
    Graphics Card(s)
    Geforce RTX 2080 Super
    Sound Card
    Nvidia HD
    Screen Resolution
    1920x1080
    Hard Drives
    C: Samsung 2TB P981A
    D: Samsung 2TB 970 Evo
    Case
    Dark side of the moon
    Mouse
    Alienware AW610M
    Browser
    Chrome and Firefox
    Antivirus
    Norton
    Other Info
    Killer E3000 Ethernet Controller
    Killer AX1650i Wi-Fi Network Adaptor
    Alienware Z01G Graphic Amplifier
    Tobii Eye Tracker
  • Operating System
    Dual Boot Windows 11 Pro / Windows 11 Pro Dev build
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 3501
    CPU
    11th Gen i-7 2.80 gb
    Memory
    16Gb
    Screen Resolution
    1920 x 1080
    Hard Drives
    512Gb SSD
    WD 2GB EXT
    Browser
    Chrome
    Antivirus
    Norton

Skull Kid

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Thread Starter
Local time
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Posts
14
OS
Windows 11
Could be your system or settings, many user are using WMP12 with no problems
I'm sure that may be the case, but this has happened on both my desktop and laptop. Without changing any settings in Windows Media Player at all. Oh well, I'm gonna try troubleshooting this on my own. Hopefully I'll remember soon enough what I did to solve it :)
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel Core i9-9900K @ 3.6 GHz
    Motherboard
    Asus PRIME Z-390-A
    Memory
    32 GB DDR4
    Graphics Card(s)
    Nvidia GeForce GTX 1070
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Acer XV280K
    Screen Resolution
    3840 x 2160
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender

Hazel123

Well-known member
Member
VIP
Local time
3:14 PM
Posts
848
OS
Windows 10 Pro
I don't use Windows Media player. It's really old. Goes back to XP. There are better alternatives for Windows 11 I'm sure.
 

My Computers

System One System Two

  • OS
    Windows 10 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    8gb
    Hard Drives
    Samsung 970 evo plus 1TB
    Cooling
    Could be better
    Internet Speed
    Dismal
    Browser
    Firefox
    Other Info
    Originally installed with a 500gb H10 Optane ssd
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Asus Eee PC 1015PX 10" netbook
    CPU
    Intel Atom N570
    Memory
    2gb
    Hard Drives
    Samsung Evo 860 250gb ssd
    Internet Speed
    Dismal
    Browser
    Firefox
    Antivirus
    Defender

Skull Kid

Member
Thread Starter
Local time
4:14 PM
Posts
14
OS
Windows 11
The crossfading feature is one of the reasons I like it. If the new Media Player that soon will arrive in Windows 11 has that, I will switch that instead for sure.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel Core i9-9900K @ 3.6 GHz
    Motherboard
    Asus PRIME Z-390-A
    Memory
    32 GB DDR4
    Graphics Card(s)
    Nvidia GeForce GTX 1070
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Acer XV280K
    Screen Resolution
    3840 x 2160
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
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