If the computer is able to boot (normal boot, safe mode, clean boot, or select boot) then run the V2 log collector > post a share link
www.elevenforum.com
www.elevenforum.com
If possible, post share links for event viewer system and application.
Run the Dell advanced preboot diagnostics > take pictures > post share links displaying the tests performed with results
(quick, thorough, system info, and logs)
(see video in these links)
Boot to Safe Mode in Windows 11
This tutorial will show you how to boot Windows 11 into normal mode, Safe Mode, Safe Mode with Networking, or Safe Mode with Command Prompt. Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default...
www.elevenforum.com
Perform a Clean Boot in Windows 11 to Troubleshoot Software Conflicts
This tutorial will show you how to perform a clean boot to start Windows 10 or Windows 11 using a minimal set of drivers and startup programs for troubleshooting application conflicts. Troubleshooting Windows can be a complex process due to the many different drivers, settings, and programs...
www.elevenforum.com
If possible, post share links for event viewer system and application.
Run the Dell advanced preboot diagnostics > take pictures > post share links displaying the tests performed with results
(quick, thorough, system info, and logs)
(see video in these links)
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My Computer
System One
-
- OS
- Windows 10
- Computer type
- Laptop
- Manufacturer/Model
- HP
- CPU
- Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
- Motherboard
- Product : 190A Version : KBC Version 94.56
- Memory
- 16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
- Graphics Card(s)
- NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
- Sound Card
- IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
- Hard Drives
- Model Hitachi HTS727575A9E364
- Antivirus
- Microsoft Defender
- Other Info
- Mobile Workstation








