Preview update KB5067036 fails with 0x80070005


LarsErikOsterud

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Windows 10
AGAIN my two Windows 11 PCs refuse to install a major update.
When installing the "Preview update KB5067036" it fail with 0x80070005 and rollback after only 7%.
I am so sick and tired of having to do a repair-install EVERY time there is a major update.
Why is the updates so sensitive and fails all the time. This never was a problem on Windows 10.
I have tried trouble shooters and cleared windows update folder and done all fixes I found.
But I'd really like to avoid another repair-install (it messes up all settings and default apps).

Log file from latest attempt enclosed. Can anyone tell what is the problem here?
 

Attachments

My Computers

System One System Two

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel Core i5-6600 3.30Ghz
    Motherboard
    Asus B150M
    Memory
    16 GB
    Graphics Card(s)
    Asus Nvidia GeForce GTX 960
    Sound Card
    Onboard
    Monitor(s) Displays
    Samsung
    Hard Drives
    Samsung SSD 850 EBO 128 GB
    WDC WD1003FZEX-00MK2A0
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus ExpertBook
    CPU
    11the Gen Intel Core i5-1135G7 2.40 GHz
    Memory
    8 GB
    Graphics card(s)
    Intel Xe
    Sound Card
    Onboard
    Hard Drives
    NVMe WDC PC SN530 SDBPNPZ 256 GB

My Computer

System One

  • OS
    WinDOS 25H2
    Computer type
    Laptop
    CPU
    Intel & AMD
    Memory
    SO-DIMM SK Hynix 15.8 GB Dual-Channel DDR4-2666 (2 x 8 GB) 1329MHz (19-19-19-43)
    Graphics Card(s)
    nVidia RTX 2060 6GB Mobile GPU (TU106M)
    Sound Card
    Onbord Realtek ALC1220
    Screen Resolution
    1920 x 1080
    Hard Drives
    1x Samsung PM981 NVMe PCIe M.2 512GB / 1x Seagate Expansion ST1000LM035 1TB
Well the .Net framework is not installing either (same error) and on both my Windows 11 PCs :-(
I get fail installs and rollback everytime there is a major update.
Last time I had to do a clean install (even repair-install didn't work).
I'm getting tired of using all my time just to install an update :-(
Updates where never this "touchy" on Windows 10...
 

My Computers

System One System Two

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel Core i5-6600 3.30Ghz
    Motherboard
    Asus B150M
    Memory
    16 GB
    Graphics Card(s)
    Asus Nvidia GeForce GTX 960
    Sound Card
    Onboard
    Monitor(s) Displays
    Samsung
    Hard Drives
    Samsung SSD 850 EBO 128 GB
    WDC WD1003FZEX-00MK2A0
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus ExpertBook
    CPU
    11the Gen Intel Core i5-1135G7 2.40 GHz
    Memory
    8 GB
    Graphics card(s)
    Intel Xe
    Sound Card
    Onboard
    Hard Drives
    NVMe WDC PC SN530 SDBPNPZ 256 GB
even repair-install didn't work

Repair Install preserves "custom user settings" - unless the issue was related to a corrupted windows component (which would be replaced - thus, the fix) - won't make much difference. Clean install - resets ALL settings to Default. Some of the recent updates - are more picky about any changes to Windows default settings (like disabling telemetry and such - just an example). Taking into account an upcoming Windows update (as reviewed in the Windows Insider builds) - this "strictness" will be addressed - so it won't cause issues for the general audience. At least - that's what they claim, remains to be seen.

Anyway, based on above error log - you have 2x error codes.

1) - 0x80070005

Do you have at least 20GB of free space on Windows partition (C:/ - i presume)? If not, this could be one cause.

How about connectivity issues? If the connection keeps braking - this can corrupt update files while downloaded. Downloading the update from Microsoft catalog - can work as a workaround if this is truly the issue.

Power issue or incorrect Date Time?

2) - 0x800706BA

This is usually caused by one of the following services being disabled: Remote Procedure Call (RPC), Windows Update, or Background Intelligent Transfer Service (BITS). A firewall blocking the necessary RPC communication ports (like TCP/135). Or some corrupt system files - which prevents any of above services from running.

Tho, quite frankly (experience) - could also be none of the above - since the 0x80070005 error code is also rather useless for troubleshooting. It's enough to disable telemetry - and that code will appear - just because Microsoft devs responsible for a given Windows update - forced telemetry as a requirement. Thus, a reinstall (which preserves that setting) - won't fix the issue - but a Windows reset - which sets it On by default - would work. This is just a random example - of Devil's work (or Microsoft devs responsible for Windows updates - as known by others).
 

My Computer

System One

  • OS
    WinDOS 25H2
    Computer type
    Laptop
    CPU
    Intel & AMD
    Memory
    SO-DIMM SK Hynix 15.8 GB Dual-Channel DDR4-2666 (2 x 8 GB) 1329MHz (19-19-19-43)
    Graphics Card(s)
    nVidia RTX 2060 6GB Mobile GPU (TU106M)
    Sound Card
    Onbord Realtek ALC1220
    Screen Resolution
    1920 x 1080
    Hard Drives
    1x Samsung PM981 NVMe PCIe M.2 512GB / 1x Seagate Expansion ST1000LM035 1TB
For the second Eror code - check the Service - and see if RPC is running (and set to auto-start on win boot). Here, save this as a .bat file using notepad (or notepad++):

Code:
@echo off
Echo Stopping Windows Update services...
net stop wuauserv
net stop bits
timeout /t 5
Echo Clearing SoftwareDistribution folder...
rmdir /s /q %windir%\SoftwareDistribution
timeout /t 5
Echo Restarting Windows Update services...
net start wuauserv
net start bits
Echo Done.
pause

Save it as BatShitCrazyUpdatefix.bat Run it, and reboot.

At times it helps with this particular error code - but not with the 1st.
 

My Computer

System One

  • OS
    WinDOS 25H2
    Computer type
    Laptop
    CPU
    Intel & AMD
    Memory
    SO-DIMM SK Hynix 15.8 GB Dual-Channel DDR4-2666 (2 x 8 GB) 1329MHz (19-19-19-43)
    Graphics Card(s)
    nVidia RTX 2060 6GB Mobile GPU (TU106M)
    Sound Card
    Onbord Realtek ALC1220
    Screen Resolution
    1920 x 1080
    Hard Drives
    1x Samsung PM981 NVMe PCIe M.2 512GB / 1x Seagate Expansion ST1000LM035 1TB
40 GB free. Have downloaded the update manually from the catalog as well. Same problem.
Power is OK. Date and time is right. All the services are running as they should.
Remember this happends to both my Windows 11 systems (one new and one old PC).
It is not the same error as I had the last time update failed. But equally frustrating.
And the error messages are not very good to explain what is the problem.

A repair install messes up all folders in the Start Menu (use Classic Shell) and WinX.
Also it sets back several file associations (like Notepad2, HTML, picture viewer).
And it shouldn't be nessecary to do a repair-install evey time thee is an update?
And this happends on both my Windows 11 systems :-(

Wish I never had updated them to Windows 11 :-(
 

My Computers

System One System Two

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel Core i5-6600 3.30Ghz
    Motherboard
    Asus B150M
    Memory
    16 GB
    Graphics Card(s)
    Asus Nvidia GeForce GTX 960
    Sound Card
    Onboard
    Monitor(s) Displays
    Samsung
    Hard Drives
    Samsung SSD 850 EBO 128 GB
    WDC WD1003FZEX-00MK2A0
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus ExpertBook
    CPU
    11the Gen Intel Core i5-1135G7 2.40 GHz
    Memory
    8 GB
    Graphics card(s)
    Intel Xe
    Sound Card
    Onboard
    Hard Drives
    NVMe WDC PC SN530 SDBPNPZ 256 GB
For the second Eror code - check the Service - and see if RPC is running (and set to auto-start on win boot). Here, save this as a .bat file:

Code:
@echo off
Echo Stopping Windows Update services...
net stop wuauserv
net stop bits
timeout /t 5
Echo Clearing SoftwareDistribution folder...
rmdir /s /q %windir%\SoftwareDistribution
timeout /t 5
Echo Restarting Windows Update services...
net start wuauserv
net start bits
Echo Done.
pause

At times it helps with this particular error code - but not with the 1st.

All that is checked and done allready....
 

My Computers

System One System Two

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel Core i5-6600 3.30Ghz
    Motherboard
    Asus B150M
    Memory
    16 GB
    Graphics Card(s)
    Asus Nvidia GeForce GTX 960
    Sound Card
    Onboard
    Monitor(s) Displays
    Samsung
    Hard Drives
    Samsung SSD 850 EBO 128 GB
    WDC WD1003FZEX-00MK2A0
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus ExpertBook
    CPU
    11the Gen Intel Core i5-1135G7 2.40 GHz
    Memory
    8 GB
    Graphics card(s)
    Intel Xe
    Sound Card
    Onboard
    Hard Drives
    NVMe WDC PC SN530 SDBPNPZ 256 GB
All that is checked and done allready....

Was expecting that much. Then i recommend waiting for the stable release. Definitely not worth resetting Windows for a preview update (not even for a so called stable release - if it's buggy). Have this issue - on a perfectly running system (errors free - other than this particular update error log) - and it would take 3 stable updates (from the upcoming months) - to fail - to make me consider other options. This monthly obsession with every update release - is rather dysfunctional (imo). Security updates are my only priority (even daily releases). If it would cover some serious exploit - sure, worth my attention - but more recently - Microsoft brakes windows with one update - only to fix it with another. Just my 2 cents, everyone can do what they want (with their limited time - on this planet).
 

My Computer

System One

  • OS
    WinDOS 25H2
    Computer type
    Laptop
    CPU
    Intel & AMD
    Memory
    SO-DIMM SK Hynix 15.8 GB Dual-Channel DDR4-2666 (2 x 8 GB) 1329MHz (19-19-19-43)
    Graphics Card(s)
    nVidia RTX 2060 6GB Mobile GPU (TU106M)
    Sound Card
    Onbord Realtek ALC1220
    Screen Resolution
    1920 x 1080
    Hard Drives
    1x Samsung PM981 NVMe PCIe M.2 512GB / 1x Seagate Expansion ST1000LM035 1TB
I don't have the solution, I just hope the error isn't on Microsoft's side because it would add to another error that Microsoft seems to have fixed and that I had.
 

My Computer

System One

  • OS
    windows 11
As 0x8007005 indicates a permission issue I got an idea and tried running "tweaking.com's Windows Repair" and reset permissions for files, registry and services and THEN the updates did installed. This must be the 1000 time this tool saves me (even have saved me once when repair-install wouldn't).

Don't know what permissions was wrong or why, but at least I got it fixed.
 

My Computers

System One System Two

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel Core i5-6600 3.30Ghz
    Motherboard
    Asus B150M
    Memory
    16 GB
    Graphics Card(s)
    Asus Nvidia GeForce GTX 960
    Sound Card
    Onboard
    Monitor(s) Displays
    Samsung
    Hard Drives
    Samsung SSD 850 EBO 128 GB
    WDC WD1003FZEX-00MK2A0
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus ExpertBook
    CPU
    11the Gen Intel Core i5-1135G7 2.40 GHz
    Memory
    8 GB
    Graphics card(s)
    Intel Xe
    Sound Card
    Onboard
    Hard Drives
    NVMe WDC PC SN530 SDBPNPZ 256 GB
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