Solved Printer problems


Guys, I seem to have been premature with my praise. Just tried to print a page from LibreOffice, did not print, ping did not go through.
Looks like I'm back to square one, sorry. Ping does not seem to get past the router.
 
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I've ordered new ethernet cables, just in case. This printer drives me nuts and the wife is breathing down my neck, her laptop stopped printing again.
 

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Just noticed a strange thing: when I ping 192.168.1.7 (printer) the return says
Pinging 192.168.1.7 with 32 bytes of data:
Reply from 192.168.1.4: Destination host unreachable.
Reply from 192.168.1.4: Destination host unreachable.
Reply from 192.168.1.4: Destination host unreachable.
Reply from 192.168.1.4: Destination host unreachable.
The last digit is erroneous, right?
 

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Just noticed a strange thing: when I ping 192.168.1.7 (printer) the return says
Pinging 192.168.1.7 with 32 bytes of data:
Reply from 192.168.1.4: Destination host unreachable.
Reply from 192.168.1.4: Destination host unreachable.
Reply from 192.168.1.4: Destination host unreachable.
Reply from 192.168.1.4: Destination host unreachable.
The last digit is erroneous, right?


use this (can run as portable). scan your network - ensure its in the correct range - and see what is returned... .4 or .7

1781213570084.webp
 

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OK, ran the IP scanner, here's the result:
Network.webp
The printer is listed under the mobo, it doesn't even show a separate IP address. I don't understand it.
 

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what is the brw9c... is that a printer too?
 

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It looks like it but I'm not really sure, how can I find out? The reason why I have the printer under 192.168.1.7 is because it is on the network configuration page that the printer produced.
 

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It looks like it but I'm not really sure, how can I find out? The reason why I have the printer under 192.168.1.7 is because it is on the network configuration page that the printer produced.
I think there is still some confusion about how the printer is connected. I am not sure but seeing two different IP addresses may indicate that one is for Ethernet and the other for WiFi. You should be able to verify that in the printer configuration menu. You need to stick with one connection and stick with that.

In your case then I would stick to Ethernet since it is already connected that way. I would be less confusing if you turned off Wi-Fi on the printer until you sort things out. Note that if your printer is connected with Ethernet then any computer on your network can print to it. That is true even for a laptop that is connected with Wi-Fi.

Once you have the Ethernet connection only then run the Brother printer setup program on each computer. During the setup it should find the printer. Make sure to select it. Doing this on each computer will give full functionality using the printer.
 

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MisterEd: Are you saying my wife's laptop (via Wi-Fi) could print with Wi-Fi on the printer turned off?
I did not know that.
 

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Correct. As long as they are all on the same LAN (or VLAN), you can connect to it (granted to explicit deny rules are in place). I concur with disconnecting the Ethernet cable from the printer, connecting it to your WiFi, deleting it from the PCs and then re-add it via Printer wizard as a network printer.
 

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OK, I have turned off Wi-Fi on the printer, removed the printer from my PC, reinstalled it, installed the driver, no test page. Sorry for apparently a bit dense guys, my bad.
 

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OK, I have turned off Wi-Fi on the printer, removed the printer from my PC, reinstalled it, installed the driver, no test page. Sorry for apparently a bit dense guys, my bad.
just to narrow some things down for troubleshooting... what if you do that vice-versa and connect via wifi without hardline? same result?
 

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My PC has no wifi card installed, can't connect via wifi.
Btw, is there any way to connect the MAC address to the actual hardware?
 

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your pc does not need wifi. if the printer is on your wifi and your pc is hardlined to the same LAN, they can connect. try that.
 

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Guys, you know what really confuses me: the many IP addresses of that darn printer. The printer's network configuration sheet show 192.168.1.7, the IP scanner shows .4 at the end. The printer properties in win 11 show the printer on 2 ports with 2 other IP addresses. When I try to edit one of them to the .4 address it refuses because that printer is "in use". No wonder the the PC doesn't know what to do.
I'd like to erase all traces of that printer from my PC and start from scratch if that would be the solution.
 

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Like I said if the printer is connect by wired (Ethernet) then turn off the printers Wi-Fi to avoid confusion. Once connected it doesn't make any difference what its IP address is. If you are curious then the setup menu on the printer should show you what it is.

You can connect the printer using wired (Ethernet) or wireless (Wi-Fi). If it already connected with wired then leave it that way. Once it is connected then you can print to it from any computer. As long as a computer is connected to your network it doesn't make any difference how it is connected.

For example, over the years I have connected the printer by wired or wireless. It didn't make any difference to the computers on the network. I could print from the desktop computers with a wired connection the same as the laptop computers with a wireless connection. What mattered was they were on the same network.
 

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Like I said if the printer is connect by wired (Ethernet) then turn off the printers Wi-Fi to avoid confusion. Once connected it doesn't make any difference what its IP address is. If you are curious then the setup menu on the printer should show you what it is.

You can connect the printer using wired (Ethernet) or wireless (Wi-Fi). If it already connected with wired then leave it that way. Once it is connected then you can print to it from any computer. As long as a computer is connected to your network it doesn't make any difference how it is connected.

For example, over the years I have connected the printer by wired or wireless. It didn't make any difference to the computers on the network. I could print from the desktop computers with a wired connection the same as the laptop computers with a wireless connection. What mattered was they were on the same network.
It's how I have my ancient (2009) Canon MP990 connected. It's plugged into the router. Any device that can access the router whether wired or wireless can use it.
 

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Yes, I understand all that. The printer IS connected via Ethernet and it still doesn't print!
 

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Yes, I understand all that. The printer IS connected via Ethernet and it still doesn't print!
If your printer is STILL connect to the network via Wifi AND ethernet, you are going to have problems. As far as I can tell, you have never confirmed you have corrected that issue.
It might be because one person is telling you to disconnect ethernet and connect only with Wifi and the other is saying to turn off Wifi and connect only with ethernet on the printer. The preferred method is to disable wifi on the printer and connect the printer directly to the router via ethernet.
 

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EVGA home brew
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Broadwell-e 6850K 4.5ghz @1.36v
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EVGA RTX 3080Ti FTW
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LG C4 55"
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You can have both wired Ethernet and wireless Wi-Fi access on a modern printer (works for me).

The real problem is most users don't understand networking concepts and assign both printer IP addresses on the same subnet. This causes network routing issues because either your client PC or the router gets confused on which path to send the network packets.

For example:
192.168.1.10 (wired printer)
192.168.1.12 (Wi-Fi printer)

This is why you got:
Reply from 192.168.1.4: Destination host unreachable.
Reply from 192.168.1.4: Destination host unreachable.
Reply from 192.168.1.4: Destination host unreachable.
Reply from 192.168.1.4: Destination host unreachable.

If you have an Ethernet-based network switch or router, and the printer only has the Ethernet port configured, the network knows how to get packets from the PC to the printer.

If you only have the Wi-Fi configured, then your router also knows how to get packets relayed from wired PC's to wireless clients.

When you want to have both at the same time, you can't assign the printer's two interfaces on the same subnet. Now, you may already have configured your Wi-Fi network to be bridged (sharing the same network as the wired Ethernet). In that case, don't use both interfaces at the same time.

Disable the printer's Wi-Fi port. To have both interfaces at the same time, the Wi-Fi network must not the be the same as the Ethernet's.

For example:
192.168.1.10 (wired)
192.168.2.10 (Wi-Fi)

Either change the Wi-Fi's subnet, or disable the Wi-Fi interface.
 

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