Solved Printer problems


The printers wifi interface is disabled!
 

My Computer

System One

  • OS
    win 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home build
    CPU
    Ryzen 5600G
    Motherboard
    B450 Tomahawk Max
    Memory
    32 GB DDR4
    Graphics Card(s)
    on board
    Monitor(s) Displays
    LG 27MR400
    Screen Resolution
    1280 x 1024
    Hard Drives
    SSD
    Internet Speed
    3MB/s
    Browser
    Opera
    Antivirus
    Windows
If it's still not working power off the printer and router. Power the router back on and wait until you can access the internet with your laptop before powering the printer back on.. Let us know if you can print. I will hang out here for awhile...
 

My Computer

System One

  • OS
    Windows 11 & Zorin Pro
    Computer type
    Laptop
    Manufacturer/Model
    Asus Rog Strix G16
    CPU
    Intel® Core™ Ultra 9 Processor 275HX 2.7 GHz
    Motherboard
    AsusteK Computer
    Memory
    32 gb
    Graphics Card(s)
    NVIDIA® GeForce RTX™ 5060 Laptop GPU
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Laptop 16 inch
    Screen Resolution
    2560 X 1600
    Hard Drives
    Boot: Samsung 9100 NVME 2 TB Microsoft Storage Controller: Standard NVM Express Driver: Microsoft 6/21/2006. No SATA/AHCI on my motherboard or in bios
    Mouse
    Pad
    Browser
    Google Chrome
    Antivirus
    Microsoft
    Other Info
    Printer: HP Color LaserJet MFP M477dw
No test page.
 

My Computer

System One

  • OS
    win 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home build
    CPU
    Ryzen 5600G
    Motherboard
    B450 Tomahawk Max
    Memory
    32 GB DDR4
    Graphics Card(s)
    on board
    Monitor(s) Displays
    LG 27MR400
    Screen Resolution
    1280 x 1024
    Hard Drives
    SSD
    Internet Speed
    3MB/s
    Browser
    Opera
    Antivirus
    Windows
Does your printer automatically print a test page when it's powered on? Mine does not....
 

My Computer

System One

  • OS
    Windows 11 & Zorin Pro
    Computer type
    Laptop
    Manufacturer/Model
    Asus Rog Strix G16
    CPU
    Intel® Core™ Ultra 9 Processor 275HX 2.7 GHz
    Motherboard
    AsusteK Computer
    Memory
    32 gb
    Graphics Card(s)
    NVIDIA® GeForce RTX™ 5060 Laptop GPU
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Laptop 16 inch
    Screen Resolution
    2560 X 1600
    Hard Drives
    Boot: Samsung 9100 NVME 2 TB Microsoft Storage Controller: Standard NVM Express Driver: Microsoft 6/21/2006. No SATA/AHCI on my motherboard or in bios
    Mouse
    Pad
    Browser
    Google Chrome
    Antivirus
    Microsoft
    Other Info
    Printer: HP Color LaserJet MFP M477dw
No, it does not.
 

My Computer

System One

  • OS
    win 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home build
    CPU
    Ryzen 5600G
    Motherboard
    B450 Tomahawk Max
    Memory
    32 GB DDR4
    Graphics Card(s)
    on board
    Monitor(s) Displays
    LG 27MR400
    Screen Resolution
    1280 x 1024
    Hard Drives
    SSD
    Internet Speed
    3MB/s
    Browser
    Opera
    Antivirus
    Windows
What IP address is shown in the printer front panel configuration menu? Make sure you look in the Wired Network section.

If the printer is connected to the router with Ethernet and it is turned on then you see it if you run Advanced IP Scanner. For example, I can see my HP printer with it.

2026-06-13 20_46_35-Advanced IP Scanner.webp
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2 (26200.6901)
    Computer type
    Laptop
    Manufacturer/Model
    ASUS TUF Gaming A15 (2022)
    CPU
    AMD Ryzen 7 6800H with Radeon 680M GPU (486MB RAM)
    Memory
    Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)
    Graphics Card(s)
    NVIDIA RTX 3060 Laptop (6GB RAM)
    Sound Card
    n/a
    Monitor(s) Displays
    15.6-inch
    Screen Resolution
    1920x1080 300Hz
    Hard Drives
    2 x Samsung 990 Evo Plus (2TB M.2 NVME SSD)
    PSU
    n/a
    Mouse
    Wireless Mouse M510
    Internet Speed
    2100Mbps/300Mbps
    Browser
    Firefox
    Antivirus
    Malwarebytes
  • Operating System
    Windows 11 Pro 25H2 (26200.8246)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom build
    CPU
    AMD Ryzen 7 5700X3D
    Motherboard
    ASUS ROG Strix B550-F Gaming WiFi II
    Memory
    G.SKILL Flare X 32GB (2x16GB) DDR4
    Graphics card(s)
    ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3060-Ti, 8GB RAM)
    Monitor(s) Displays
    Samsung G50D IPS 27"
    Screen Resolution
    1440p/180Hz
    Hard Drives
    SAMSUNG 990 EVO Plus (2TB] M.2 NVME SSD
    SAMSUNG 990 EVO Plus (4TB) M.2 NVME SSD
    PSU
    Corsair RM750x (750 watts)
    Case
    Cooler Master MasterCase 5
    Cooling
    Scythe Mugen 6
    Keyboard
    Logitech K520 (MK540 keyboard/mouse combo)
    Mouse
    Logitech M310 (MK540 keyboard/mouse combo)
    Internet Speed
    2100 Mbps down / 300 Mbps up
    Browser
    Firefox, Edge, Chrome
    Antivirus
    Malwarebytes (Premium)
    Other Info
    ASUS Blu-ray Burner BW-16D1HT (SATA) || Western Digital Easystore 20TB USB 3.0 external hard drive used with Acronis True Image 2025 backup software || HP OfficeJet Pro 6975 Printer/Scanner

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