Problem printing a WordPerfect document

Rboppy

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Windows 11 Home

• Aug 8, 2026

• #1

This just started happening, click the printer icon, then click Properties and it takes over a minute for the properties page to pop up. All subsequent printing, click the printer icon, now it takes over a minute for the printer dialog to show up.

WordPerfect X7 (2014), LaserJet 4000 TN , Windows 25H2, 26200.8875

 

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Acer Aspire 3 15

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16GB

Monitor(s) Displays

Sceptre 24"

neemobeer

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• Aug 10, 2026

• #2

Do you have service pack 2 installed? It's supposed to help with some known printing issues. Beyond that you might be SOL since it's old software

 

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Asus272

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• Aug 10, 2026

• #3

I found newer software on the HP website if you can't get yours to work.

https://support.hp.com/us-en/drivers/hp-laserjet-pro-4000-printer-series/2102508425

 

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Rboppy

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99

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Windows 11 Home

• Aug 11, 2026

• #4

Yes service pack 2 is installed. interesting that this just started happening.

All other software that I have prints without any issues.

 

My Computer

At a glance

Windows 11 HomeAMD Ryzen 7 5700U16GB

OS

Windows 11 Home

Computer type

Laptop

Manufacturer/Model

Acer Aspire 3 15

CPU

AMD Ryzen 7 5700U

Memory

16GB

Monitor(s) Displays

Sceptre 24"