Solved Problem with receiving mail


ICIT2LOL

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2,181
Location
Central West NSW Australia
OS
Windows 11 Pro 23H2 (OS Build 22631.4169) Desktop (OS Build 22621.4317)
I have set up a small laptop for my granddaughter and made an outlook.com address for her however I can send emails to her but she cannot send emails to me or even reply to me. What could be the problem? Any help really appreciated
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2 (OS Build 22631.4169) Desktop (OS Build 22621.4317)
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivo notebook X712FA or Desktop Ivy Bridge build
    CPU
    i7 -10510U / Intel i5 3750K
    Motherboard
    Asus generic & Asus P8Z77-V
    Memory
    Samsung 16GB DDR4 2666 MHz & G-Skill 16GB DDR3 2134MHz
    Graphics Card(s)
    On board Intel CPU graphics & Nvidia GeForce GTX 1050Ti
    Sound Card
    Laptop onboard & Xonar DSX Card
    Monitor(s) Displays
    Generic & Samsung 27" SAM0C4C
    Hard Drives
    Samsung 970 Pro NMe & Samsung 870 EVO 500GB
    PSU
    N/A
    Case
    N/A
    Cooling
    Asus in built
    Keyboard
    Generic
    Mouse
    Logitec Wireless
    Internet Speed
    50Mbs max allowance - occasionally up to 75Mbs
    Browser
    Brave
    Antivirus
    ESET Ultimate Security on both
    Other Info
    Desktop running Windows11 Pro with unsupported hardware fix
Both sending and replying depend on your SMTP settings being precise. I know you know that, but that’s the first place you should check again.
 

My Computers

System One System Two

  • OS
    11 Pro 24H2 26100.2454
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i7-9700 @ 3.00GHz
    Motherboard
    Lenovo 3132
    Memory
    32GBDDR4 @ 2666MHz
    Graphics Card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    LG E2442
    Screen Resolution
    1920x1080
    Hard Drives
    1 x Samsung 970 EVO PLUS 500GB NVMe SSD, 1 x WD_BLACK SN770
    250GB NVMe SSD (OS and programs), 1 x WD_BLACK SN770
    500GB NVMe SSD (Data)
    Case
    Lenovo SFF
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Mouse
    LogiTech M510 wireless
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome, sometimes Firefox
    Antivirus
    Malwarebytes Premium & Defender (working together beautifully!)
  • Operating System
    11 Pro 24H2 26100.2454
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i5-8400 @ 2.80GHz
    Motherboard
    Lenovo 3132
    Memory
    32GB DDR4 @ 2600MHz
    Graphics card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek High Definition Audio onboard
    Monitor(s) Displays
    LG FULL HD (1920x1080@59Hz)
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 x Samsung 970 EVO PLUS NVMe; 1 x Samsung 980 NVMe SSD
    Case
    Lenovo Think Centre SFF
    Mouse
    LogiTech M510 wireless
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium and MS Defender, beautiful together
Thanks Wisewiz mate I found the problem just now the side bar in the outlook pane had a small 4square icon and clicking on it opened the emails up. Never my strong point emails and networking have always been a convoluted mystery to me:unsure:
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2 (OS Build 22631.4169) Desktop (OS Build 22621.4317)
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivo notebook X712FA or Desktop Ivy Bridge build
    CPU
    i7 -10510U / Intel i5 3750K
    Motherboard
    Asus generic & Asus P8Z77-V
    Memory
    Samsung 16GB DDR4 2666 MHz & G-Skill 16GB DDR3 2134MHz
    Graphics Card(s)
    On board Intel CPU graphics & Nvidia GeForce GTX 1050Ti
    Sound Card
    Laptop onboard & Xonar DSX Card
    Monitor(s) Displays
    Generic & Samsung 27" SAM0C4C
    Hard Drives
    Samsung 970 Pro NMe & Samsung 870 EVO 500GB
    PSU
    N/A
    Case
    N/A
    Cooling
    Asus in built
    Keyboard
    Generic
    Mouse
    Logitec Wireless
    Internet Speed
    50Mbs max allowance - occasionally up to 75Mbs
    Browser
    Brave
    Antivirus
    ESET Ultimate Security on both
    Other Info
    Desktop running Windows11 Pro with unsupported hardware fix
Happy for you and your daughter.
 

My Computers

System One System Two

  • OS
    11 Pro 24H2 26100.2454
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i7-9700 @ 3.00GHz
    Motherboard
    Lenovo 3132
    Memory
    32GBDDR4 @ 2666MHz
    Graphics Card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    LG E2442
    Screen Resolution
    1920x1080
    Hard Drives
    1 x Samsung 970 EVO PLUS 500GB NVMe SSD, 1 x WD_BLACK SN770
    250GB NVMe SSD (OS and programs), 1 x WD_BLACK SN770
    500GB NVMe SSD (Data)
    Case
    Lenovo SFF
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Mouse
    LogiTech M510 wireless
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome, sometimes Firefox
    Antivirus
    Malwarebytes Premium & Defender (working together beautifully!)
  • Operating System
    11 Pro 24H2 26100.2454
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i5-8400 @ 2.80GHz
    Motherboard
    Lenovo 3132
    Memory
    32GB DDR4 @ 2600MHz
    Graphics card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek High Definition Audio onboard
    Monitor(s) Displays
    LG FULL HD (1920x1080@59Hz)
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 x Samsung 970 EVO PLUS NVMe; 1 x Samsung 980 NVMe SSD
    Case
    Lenovo Think Centre SFF
    Mouse
    LogiTech M510 wireless
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium and MS Defender, beautiful together
Thanks mate and actually it is my granddaughter LOL ;-)
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2 (OS Build 22631.4169) Desktop (OS Build 22621.4317)
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivo notebook X712FA or Desktop Ivy Bridge build
    CPU
    i7 -10510U / Intel i5 3750K
    Motherboard
    Asus generic & Asus P8Z77-V
    Memory
    Samsung 16GB DDR4 2666 MHz & G-Skill 16GB DDR3 2134MHz
    Graphics Card(s)
    On board Intel CPU graphics & Nvidia GeForce GTX 1050Ti
    Sound Card
    Laptop onboard & Xonar DSX Card
    Monitor(s) Displays
    Generic & Samsung 27" SAM0C4C
    Hard Drives
    Samsung 970 Pro NMe & Samsung 870 EVO 500GB
    PSU
    N/A
    Case
    N/A
    Cooling
    Asus in built
    Keyboard
    Generic
    Mouse
    Logitec Wireless
    Internet Speed
    50Mbs max allowance - occasionally up to 75Mbs
    Browser
    Brave
    Antivirus
    ESET Ultimate Security on both
    Other Info
    Desktop running Windows11 Pro with unsupported hardware fix
@ICIT2LOL

Apologies. In my youth, precision was my habit. Now, in my eighties, harmless confusion has taken over.
My very best wishes to your granddaughter. May her SMTP settings always be correct.
 

My Computers

System One System Two

  • OS
    11 Pro 24H2 26100.2454
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i7-9700 @ 3.00GHz
    Motherboard
    Lenovo 3132
    Memory
    32GBDDR4 @ 2666MHz
    Graphics Card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    LG E2442
    Screen Resolution
    1920x1080
    Hard Drives
    1 x Samsung 970 EVO PLUS 500GB NVMe SSD, 1 x WD_BLACK SN770
    250GB NVMe SSD (OS and programs), 1 x WD_BLACK SN770
    500GB NVMe SSD (Data)
    Case
    Lenovo SFF
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Mouse
    LogiTech M510 wireless
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome, sometimes Firefox
    Antivirus
    Malwarebytes Premium & Defender (working together beautifully!)
  • Operating System
    11 Pro 24H2 26100.2454
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i5-8400 @ 2.80GHz
    Motherboard
    Lenovo 3132
    Memory
    32GB DDR4 @ 2600MHz
    Graphics card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek High Definition Audio onboard
    Monitor(s) Displays
    LG FULL HD (1920x1080@59Hz)
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 x Samsung 970 EVO PLUS NVMe; 1 x Samsung 980 NVMe SSD
    Case
    Lenovo Think Centre SFF
    Mouse
    LogiTech M510 wireless
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium and MS Defender, beautiful together
  • Helpful
Reactions: OAT
Apologies. In my youth, precision was my habit.
Look mate I am76 and am roughly the same as you I like being precise and punctual amongst my pet peeves with others so you are not a lone but I am going to surmise that you like me are oldish going on teenage LOL!!
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2 (OS Build 22631.4169) Desktop (OS Build 22621.4317)
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivo notebook X712FA or Desktop Ivy Bridge build
    CPU
    i7 -10510U / Intel i5 3750K
    Motherboard
    Asus generic & Asus P8Z77-V
    Memory
    Samsung 16GB DDR4 2666 MHz & G-Skill 16GB DDR3 2134MHz
    Graphics Card(s)
    On board Intel CPU graphics & Nvidia GeForce GTX 1050Ti
    Sound Card
    Laptop onboard & Xonar DSX Card
    Monitor(s) Displays
    Generic & Samsung 27" SAM0C4C
    Hard Drives
    Samsung 970 Pro NMe & Samsung 870 EVO 500GB
    PSU
    N/A
    Case
    N/A
    Cooling
    Asus in built
    Keyboard
    Generic
    Mouse
    Logitec Wireless
    Internet Speed
    50Mbs max allowance - occasionally up to 75Mbs
    Browser
    Brave
    Antivirus
    ESET Ultimate Security on both
    Other Info
    Desktop running Windows11 Pro with unsupported hardware fix

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