Problem with recent Windows 11 updates


js1701

New member
Local time
8:36 AM
Posts
4
OS
Win 11
Win ver Win22H2 (OS Build 22621.2134)

Hi. I'm unable to install any Windows 11 updates recently. This wasn't an issue before.

I tried manually updating but no luck. This what happens when I try to update...

1708036799984.jpeg

When I manually try installing KB5034123 or kb5034204...

1708036773844.png

Update history:

1708038221737.png
 
Last edited:

My Computer

System One

  • OS
    Win 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo S145
Wow looks like I am not the only one with issues.

There are other threads with similar issues.
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    MSI GT77
    CPU
    13980HX
    Memory
    64GB
    Graphics Card(s)
    RTX 4080m
    Monitor(s) Displays
    Built in
    Screen Resolution
    4k
    Browser
    Floorp
    Antivirus
    Kaspersky
Here's how to fix all Windows update problems with Reset Windows Update Tool.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Here's the things I try. One of them always works for me. I usually go ahead and do steps 1-5 before trying WU again.

1. Verify there are no corrupt system files going into the update.
Open a command prompt as administrator and type sfc /scannow
Pay attention to the scan results to see if SFC found anything it could not repair. If it found corruption it could not fix followup with this command (note the spaces)
dism /online /cleanup-image /restorehealth
Restart computer
(Note-you can follow up with another sfc /scannow command to make sure that dism repaired the files)

2.run troubleshooter-settings-system-troubleshoot-other troubleshooters-windows update-RUN.

3. Reset WU Reset Windows Update in Windows 11 Tutorial

4. CLEAN UP COMPONENT STORE – dism /online /cleanup-image /startcomponentcleanup

Reference: Analyze and Clean Up Component Store (WinSxS folder) in Windows 11 Tutorial

5. Disable all third party AV completely, including Malwarebytes. Make sure no instance is runniing in task manager.
Try the update again.

6. If it still fails, do a repair install of windows Repair Install Windows 11 with an In-place Upgrade Tutorial

 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
I think the more prevalent question should be :
Why did 23H2 failed to install?
 

My Computers

System One System Two

  • OS
    windows 11 22631.3447
    Computer type
    Laptop
    Manufacturer/Model
    MSI Raider GE76
    CPU
    Core i9 12th gen 12900HK 2.9 MHz
    Motherboard
    MSI
    Memory
    32 Gigs DDR5-4800
    Graphics Card(s)
    nVidia RTX 3070 Ti / 8 Gigs DDR6
    Sound Card
    DYNAUDIO - Klipsch 2.1 THX - Sound Effects by Nahimic 3
    Monitor(s) Displays
    17.3" 1920 x 1080 360 Hz 3 ms, IPS / Connected to MSI 32 inch curved @ 165 Hz
    Screen Resolution
    1920 x 1080 / Both
    Hard Drives
    Samsung 990 Pro 2TB (OS) - Solidigm P41 2TB (Storage)
    PSU
    280 watts
    Case
    MSI GE series
    Cooling
    internal
    Keyboard
    Steelseries
    Mouse
    G903 Lightspeed
    Internet Speed
    1000 Mbps
    Browser
    Firefox / Opera GX- Do not like Edge
    Antivirus
    Malwarebytes'
    Other Info
    just ask.
  • Operating System
    Windows 10 22H2
    Computer type
    Laptop
    Manufacturer/Model
    MSI GT73 7RE VR Titan
    CPU
    Intel Core i7 7820HK 2.9 Ghz
    Motherboard
    MSI
    Memory
    16 Gigs DDR4 2400 Mhz
    Graphics card(s)
    nVidia 1070 8GB RAM
    Sound Card
    DYNAUDIO / Nahimic 2
    Monitor(s) Displays
    IPS / 120HZ
    Screen Resolution
    1920x1080P
    Hard Drives
    Samsung NVME EVO 970 1TB / Samsung SSD (SATA) 1TB
    PSU
    240 watts
    Case
    MSI
    Cooling
    Internal
    Mouse
    Logitech G903 Lightspeed
    Keyboard
    Steelseries
    Internet Speed
    1 Gb/s
    Browser
    Firefox / Vivaldi
    Antivirus
    MalwareBytes'
    Other Info
    none.
Have you tried resetting the update components?
Open cmd prompt/powershell with admin & enter:
Net Stop bits
Net Stop wuauserv
Net Stop appidsvc
Net Stop cryptsvc
Ren %Systemroot%\SoftwareDistribution\DataStore DataStore.bak
Ren %Systemroot%\SoftwareDistribution\Download Download.bak
Ren %Systemroot%\System32\catroot2 catroot2.bak
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
Net Start bits
Net Start wuauserv
Net Start appidsvc
Net Start cryptsvc
Restart the PC & try updating again.

And/or:
Search for services.msc & find Windows Update & ensure it is set to Automatic.
 

My Computer

System One

  • OS
    Windows 11 Pro 64bit
    Computer type
    Laptop
    Manufacturer/Model
    PC Specialist Optimus VII V17-960 Gaming Laptop.
    CPU
    6th Gen Intel Core i7-6700HQ Quad Core processor.
    Memory
    16GB HyperX IMPACT 1600MHz SODIMM DDR3 (2 x 8GB)
    Graphics Card(s)
    NVIDIA® GeForce® GTX 960M - 2.0GB DDR5 Video RAM - DirectX® 12
    Sound Card
    Intel 2 Channel High Def. Audio + SoundBlaster™ Cinema 2 & Realtek
    Monitor(s) Displays
    Optimus Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080)
    Screen Resolution
    Full HD IPS display (1920 x 1080).
    Hard Drives
    4TB SSD (internal).
    1x 1TB & 1x 5TB external HDDs.
    Cooling
    STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
    Keyboard
    Logitech K800 wireless keyboard
    Mouse
    Logitech M705 wireless mouse
    Internet Speed
    Upto 100Mbps
    Browser
    Edge.
    Antivirus
    Windows Defender & MalwareBytes pro.
Have you tried resetting the update components?
Open cmd prompt/powershell with admin & enter:
Net Stop bits
Net Stop wuauserv
Net Stop appidsvc
Net Stop cryptsvc
Ren %Systemroot%\SoftwareDistribution\DataStore DataStore.bak
Ren %Systemroot%\SoftwareDistribution\Download Download.bak
Ren %Systemroot%\System32\catroot2 catroot2.bak
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
Net Start bits
Net Start wuauserv
Net Start appidsvc
Net Start cryptsvc
Restart the PC & try updating again.

And/or:
Search for services.msc & find Windows Update & ensure it is set to Automatic.

I tried all this & it starts to download & then after 1% it fails. The Windows Setup Log in Even Viewer shows lines like this:

Windows update could not be installed because of error 2149842967 "" (Command line: ""C:\WINDOWS\system32\wusa.exe" "C:\Users\Jawad\Downloads\windows11.0-kb5034204-x64_6b5acf2782f8f21cdd4d0f790b18054eed2c207f.msu" ")

Windows update could not be installed because of error 2149842967 "" (Command line: ""C:\WINDOWS\system32\wusa.exe" "C:\Users\Jawad\Downloads\windows11.0-kb5034123-x64_d82c9af459245e90b5bf897f15a72cf810819f31.msu" ")

Windows update could not be installed because of error 2147942405 "Access is denied." (Command line: ""C:\WINDOWS\system32\wusa.exe" c:\Users\Jawad\Downloads /quiet /norestart")

Looking more & more like a Windows reinstall is needed?
 

My Computer

System One

  • OS
    Win 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo S145
You can also perform in-place upgrade of Windows 11. In-place upgrade is to use to replace the current operating system files on your computer. Unlike a clean installation of Windows, you can start a Windows in-place upgrade when your OS is still running. And an in-place upgrade can keep your files, settings, & apps during the upgrade process. You can perform a Windows 11 in-place upgrade is to use the Windows 11 Media Creation Tool. Make sure to select Upgrade this PC now and click Next. Follow the on-screen guide to perform a Windows 11 in-place upgrade.

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
You can also perform in-place upgrade of Windows 11. In-place upgrade is to use to replace the current operating system files on your computer. Unlike a clean installation of Windows, you can start a Windows in-place upgrade when your OS is still running. And an in-place upgrade can keep your files, settings, & apps during the upgrade process. You can perform a Windows 11 in-place upgrade is to use the Windows 11 Media Creation Tool. Make sure to select Upgrade this PC now and click Next. Follow the on-screen guide to perform a Windows 11 in-place upgrade.

Do we have to do that all the time if there has been a failed update?
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    MSI GT77
    CPU
    13980HX
    Memory
    64GB
    Graphics Card(s)
    RTX 4080m
    Monitor(s) Displays
    Built in
    Screen Resolution
    4k
    Browser
    Floorp
    Antivirus
    Kaspersky
Do we have to do that all the time if there has been a failed update?
This is the last process to perform if nothing works that is.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Since I've had 11, I've never had to do an repair install to fix windows update on my own computer. Only for others. WU can fail for a lot of reasons, third party AV, corruption of WU components, or other corruption in the OS files, drive errors, having extra external hardware like extra docks or external drives connected, even drivers and incompatible software

But corruption within the OS is the most common reason updates fail. A repair install usually fixes that.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
I tried all this & it starts to download & then after 1% it fails. The Windows Setup Log in Even Viewer shows lines like this:

Windows update could not be installed because of error 2149842967 "" (Command line: ""C:\WINDOWS\system32\wusa.exe" "C:\Users\Jawad\Downloads\windows11.0-kb5034204-x64_6b5acf2782f8f21cdd4d0f790b18054eed2c207f.msu" ")

Windows update could not be installed because of error 2149842967 "" (Command line: ""C:\WINDOWS\system32\wusa.exe" "C:\Users\Jawad\Downloads\windows11.0-kb5034123-x64_d82c9af459245e90b5bf897f15a72cf810819f31.msu" ")

Windows update could not be installed because of error 2147942405 "Access is denied." (Command line: ""C:\WINDOWS\system32\wusa.exe" c:\Users\Jawad\Downloads /quiet /norestart")

Looking more & more like a Windows reinstall is needed?
Then as others have mentioned you should run an in-place repair.
 

My Computer

System One

  • OS
    Windows 11 Pro 64bit
    Computer type
    Laptop
    Manufacturer/Model
    PC Specialist Optimus VII V17-960 Gaming Laptop.
    CPU
    6th Gen Intel Core i7-6700HQ Quad Core processor.
    Memory
    16GB HyperX IMPACT 1600MHz SODIMM DDR3 (2 x 8GB)
    Graphics Card(s)
    NVIDIA® GeForce® GTX 960M - 2.0GB DDR5 Video RAM - DirectX® 12
    Sound Card
    Intel 2 Channel High Def. Audio + SoundBlaster™ Cinema 2 & Realtek
    Monitor(s) Displays
    Optimus Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080)
    Screen Resolution
    Full HD IPS display (1920 x 1080).
    Hard Drives
    4TB SSD (internal).
    1x 1TB & 1x 5TB external HDDs.
    Cooling
    STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
    Keyboard
    Logitech K800 wireless keyboard
    Mouse
    Logitech M705 wireless mouse
    Internet Speed
    Upto 100Mbps
    Browser
    Edge.
    Antivirus
    Windows Defender & MalwareBytes pro.
Going for the in place repair, does the AV need to be disabled for it work?
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    MSI GT77
    CPU
    13980HX
    Memory
    64GB
    Graphics Card(s)
    RTX 4080m
    Monitor(s) Displays
    Built in
    Screen Resolution
    4k
    Browser
    Floorp
    Antivirus
    Kaspersky
Going for the in place repair, does the AV need to be disabled for it work?
I would certainly do so if it is a third party AV.
 

My Computer

System One

  • OS
    Windows 11 Pro 64bit
    Computer type
    Laptop
    Manufacturer/Model
    PC Specialist Optimus VII V17-960 Gaming Laptop.
    CPU
    6th Gen Intel Core i7-6700HQ Quad Core processor.
    Memory
    16GB HyperX IMPACT 1600MHz SODIMM DDR3 (2 x 8GB)
    Graphics Card(s)
    NVIDIA® GeForce® GTX 960M - 2.0GB DDR5 Video RAM - DirectX® 12
    Sound Card
    Intel 2 Channel High Def. Audio + SoundBlaster™ Cinema 2 & Realtek
    Monitor(s) Displays
    Optimus Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080)
    Screen Resolution
    Full HD IPS display (1920 x 1080).
    Hard Drives
    4TB SSD (internal).
    1x 1TB & 1x 5TB external HDDs.
    Cooling
    STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
    Keyboard
    Logitech K800 wireless keyboard
    Mouse
    Logitech M705 wireless mouse
    Internet Speed
    Upto 100Mbps
    Browser
    Edge.
    Antivirus
    Windows Defender & MalwareBytes pro.
First error message:

1708173596432.png

Now what? Laptop came installed with Windows 11.
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    MSI GT77
    CPU
    13980HX
    Memory
    64GB
    Graphics Card(s)
    RTX 4080m
    Monitor(s) Displays
    Built in
    Screen Resolution
    4k
    Browser
    Floorp
    Antivirus
    Kaspersky
Have you restarted the installation?
Are you connected to the internet?

Was the pc bought new or second-hand/pre-owned? Perhaps the seller (if pre-owned) upgraded it.
 

My Computer

System One

  • OS
    Windows 11 Pro 64bit
    Computer type
    Laptop
    Manufacturer/Model
    PC Specialist Optimus VII V17-960 Gaming Laptop.
    CPU
    6th Gen Intel Core i7-6700HQ Quad Core processor.
    Memory
    16GB HyperX IMPACT 1600MHz SODIMM DDR3 (2 x 8GB)
    Graphics Card(s)
    NVIDIA® GeForce® GTX 960M - 2.0GB DDR5 Video RAM - DirectX® 12
    Sound Card
    Intel 2 Channel High Def. Audio + SoundBlaster™ Cinema 2 & Realtek
    Monitor(s) Displays
    Optimus Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080)
    Screen Resolution
    Full HD IPS display (1920 x 1080).
    Hard Drives
    4TB SSD (internal).
    1x 1TB & 1x 5TB external HDDs.
    Cooling
    STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
    Keyboard
    Logitech K800 wireless keyboard
    Mouse
    Logitech M705 wireless mouse
    Internet Speed
    Upto 100Mbps
    Browser
    Edge.
    Antivirus
    Windows Defender & MalwareBytes pro.
Have you restarted the installation?
Are you connected to the internet?

Was the pc bought new or second-hand/pre-owned? Perhaps the seller (if pre-owned) upgraded it.
Tried it 3 times and yes connected to internet. The laptop is new.

Is it possible due to lack of partition via Disk Management?1708175411029.png
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    MSI GT77
    CPU
    13980HX
    Memory
    64GB
    Graphics Card(s)
    RTX 4080m
    Monitor(s) Displays
    Built in
    Screen Resolution
    4k
    Browser
    Floorp
    Antivirus
    Kaspersky
Usually disk 0 is Windows & yes there’s partitions missing for Disk 1 - there should be a least 3 but usually there’s 4 incl Windows - EFI, System reserved, Windows & Recovery.
 

My Computer

System One

  • OS
    Windows 11 Pro 64bit
    Computer type
    Laptop
    Manufacturer/Model
    PC Specialist Optimus VII V17-960 Gaming Laptop.
    CPU
    6th Gen Intel Core i7-6700HQ Quad Core processor.
    Memory
    16GB HyperX IMPACT 1600MHz SODIMM DDR3 (2 x 8GB)
    Graphics Card(s)
    NVIDIA® GeForce® GTX 960M - 2.0GB DDR5 Video RAM - DirectX® 12
    Sound Card
    Intel 2 Channel High Def. Audio + SoundBlaster™ Cinema 2 & Realtek
    Monitor(s) Displays
    Optimus Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080)
    Screen Resolution
    Full HD IPS display (1920 x 1080).
    Hard Drives
    4TB SSD (internal).
    1x 1TB & 1x 5TB external HDDs.
    Cooling
    STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
    Keyboard
    Logitech K800 wireless keyboard
    Mouse
    Logitech M705 wireless mouse
    Internet Speed
    Upto 100Mbps
    Browser
    Edge.
    Antivirus
    Windows Defender & MalwareBytes pro.
Is there anything I can do or am I just screwed?
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    MSI GT77
    CPU
    13980HX
    Memory
    64GB
    Graphics Card(s)
    RTX 4080m
    Monitor(s) Displays
    Built in
    Screen Resolution
    4k
    Browser
    Floorp
    Antivirus
    Kaspersky

Latest Support Threads

Back
Top Bottom