'Quick Assist' Problem


Local time
2:21 AM
Posts
59
OS
Win 11
Somehow 'quick assist' has been deleted from Win 11 (22H2...latest build). This program is the only way Microsoft can share your screen, so it can be very valuable if there is a problem. I know there was a way to reinstall it from a Win 10 Installation file off a flash drive. (How to reinstall "Quick Assist" once it's removed? wonder if the same can be done with a Win 11 installation off a flash drive? Quick Assist is now only available through the Microsoft Store...but I can't install it for some reason (error 1002). Any help appreciated!
 
Windows Build/Version
22H2 (latest Build)

My Computer

System One

  • OS
    Win 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8950
    CPU
    ?
    Motherboard
    ?
    Memory
    16
    Graphics Card(s)
    NVIDIA GTX 1650
    Sound Card
    realtech
    Monitor(s) Displays
    E190
Anydesk is a good 3rd party workaround.
 

My Computer

System One

  • OS
    Windows 10 Pro + others in VHDs
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Vivobook 14
    CPU
    I7
    Motherboard
    Yep, Laptop has one.
    Memory
    16 GB
    Graphics Card(s)
    Integrated Intel Iris XE
    Sound Card
    Realtek built in
    Monitor(s) Displays
    N/A
    Screen Resolution
    1920x1080
    Hard Drives
    1 TB Optane NVME SSD, 1 TB NVME SSD
    PSU
    Yep, got one
    Case
    Yep, got one
    Cooling
    Stella Artois
    Keyboard
    Built in
    Mouse
    Bluetooth , wired
    Internet Speed
    72 Mb/s :-(
    Browser
    Edge mostly
    Antivirus
    Defender
    Other Info
    TPM 2.0
Microsoft will only allow Quick Assist to share your screen!
 

My Computer

System One

  • OS
    Win 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8950
    CPU
    ?
    Motherboard
    ?
    Memory
    16
    Graphics Card(s)
    NVIDIA GTX 1650
    Sound Card
    realtech
    Monitor(s) Displays
    E190
Just installed Quick Assist from the MS store, no problems or errors. Windows 11 22H2.
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte
    CPU
    AMD Ryzen 5900X 12-core
    Motherboard
    X570 Aorus Xtreme
    Memory
    64GB Corsair Platinum RGB 3600MHz CL16
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 970 Evo Plus 1TB
    Samsung 870 Evo 4TB
    Samsung T7 Touch 1TB
    PSU
    Asus ROG Strix 1000W
    Case
    Corsair D750 Airflow
    Cooling
    Noctua NH-D15S
    Keyboard
    Asus ROG Flare
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    500Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
Reinstall from MS Store. I have also used join.me.
 

My Computer

System One

  • OS
    Win11 22623.891
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    11th Gen Intel R Core TM i7 - 1165G7 @ 2.80GHz
    Memory
    16gb
    Graphics Card(s)
    Intel R Iris R Xe Graphics
    Sound Card
    Realtek R Audio, Intel Smart Sound
    Hard Drives
    C
    Browser
    Google
    Antivirus
    Windows Security/Microsoft Defender
    Other Info
    Downloaded MSEdgeRedirect
Microsoft will only allow Quick Assist to share your screen!
Huh - there are loads of 3rd party remote access tools. Only S versions would be constrained.
 

My Computer

System One

  • OS
    Windows 10 Pro + others in VHDs
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Vivobook 14
    CPU
    I7
    Motherboard
    Yep, Laptop has one.
    Memory
    16 GB
    Graphics Card(s)
    Integrated Intel Iris XE
    Sound Card
    Realtek built in
    Monitor(s) Displays
    N/A
    Screen Resolution
    1920x1080
    Hard Drives
    1 TB Optane NVME SSD, 1 TB NVME SSD
    PSU
    Yep, got one
    Case
    Yep, got one
    Cooling
    Stella Artois
    Keyboard
    Built in
    Mouse
    Bluetooth , wired
    Internet Speed
    72 Mb/s :-(
    Browser
    Edge mostly
    Antivirus
    Defender
    Other Info
    TPM 2.0
Yes...but Microsoft Support will only use Quick Assist!
 

My Computer

System One

  • OS
    Win 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8950
    CPU
    ?
    Motherboard
    ?
    Memory
    16
    Graphics Card(s)
    NVIDIA GTX 1650
    Sound Card
    realtech
    Monitor(s) Displays
    E190

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