'Quick Assist' Problem


T

Twangbuster007

Member
Local time
3:09 AM
Posts
59
OS
Win 11
Somehow 'quick assist' has been deleted from Win 11 (22H2...latest build). This program is the only way Microsoft can share your screen, so it can be very valuable if there is a problem. I know there was a way to reinstall it from a Win 10 Installation file off a flash drive. (How to reinstall "Quick Assist" once it's removed? wonder if the same can be done with a Win 11 installation off a flash drive? Quick Assist is now only available through the Microsoft Store...but I can't install it for some reason (error 1002). Any help appreciated!
 
Windows Build/Version
22H2 (latest Build)

My Computer My Computer

At a glance

Win 11?16NVIDIA GTX 1650
OS
Win 11
Computer type
PC/Desktop
Manufacturer/Model
Dell XPS 8950
CPU
?
Motherboard
?
Memory
16
Graphics Card(s)
NVIDIA GTX 1650
Sound Card
realtech
Monitor(s) Displays
E190
Anydesk is a good 3rd party workaround.
 

My Computer My Computer

At a glance

Windows 11 Pro + Win11 Canary VM.I9 13th gen i9-13900H 2.60 GHZ16 GB solderedIntegrated Intel Iris XE
OS
Windows 11 Pro + Win11 Canary VM.
Computer type
Laptop
Manufacturer/Model
ASUS Zenbook 14
CPU
I9 13th gen i9-13900H 2.60 GHZ
Motherboard
Yep, Laptop has one.
Memory
16 GB soldered
Graphics Card(s)
Integrated Intel Iris XE
Sound Card
Realtek built in
Monitor(s) Displays
laptop OLED screen
Screen Resolution
2880x1800 touchscreen
Hard Drives
1 TB NVME SSD (only weakness is only one slot)
PSU
Internal + 65W thunderbolt USB4 charger
Case
Yep, got one
Cooling
Stella Artois (UK pint cans - 568 ml) - extra cost.
Keyboard
Built in UK keybd
Mouse
Bluetooth , wireless dongled, wired
Internet Speed
900 mbs (ethernet), wifi 6 typical 350-450 mb/s both up and down
Browser
Edge
Antivirus
Defender
Other Info
TPM 2.0, 2xUSB4 thunderbolt, 1xUsb3 (usb a), 1xUsb-c, hdmi out, 3.5 mm audio out/in combo, ASUS backlit trackpad (inc. switchable number pad)

Macrium Reflect Home V8
Office 365 Family (6 users each 1TB onedrive space)
Hyper-V (a vm runs almost as fast as my older laptop)
Microsoft will only allow Quick Assist to share your screen!
 

My Computer My Computer

At a glance

Win 11?16NVIDIA GTX 1650
OS
Win 11
Computer type
PC/Desktop
Manufacturer/Model
Dell XPS 8950
CPU
?
Motherboard
?
Memory
16
Graphics Card(s)
NVIDIA GTX 1650
Sound Card
realtech
Monitor(s) Displays
E190
Just installed Quick Assist from the MS store, no problems or errors. Windows 11 22H2.
 

My Computer My Computer

At a glance

Windows 11 Pro 25H2 (RP channel)AMD Ryzen 7 9800X3D 8-core64GB Corsair Titanium 6000/CL30MSI Suprim 5080 SOC
OS
Windows 11 Pro 25H2 (RP channel)
Computer type
PC/Desktop
Manufacturer/Model
MSI
CPU
AMD Ryzen 7 9800X3D 8-core
Motherboard
MEG X870E Godlike
Memory
64GB Corsair Titanium 6000/CL30
Graphics Card(s)
MSI Suprim 5080 SOC
Sound Card
Soundblaster AE-9
Monitor(s) Displays
ASUS TUF Gaming VG289Q
Screen Resolution
3840x2160
Hard Drives
Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
Samsung 990 Pro 2TB
Samsung 980 Pro 2TB
Samsung 870 Evo 4TB
Samsung 870 Evo 2TB
Samsung T9 4TB
PSU
Seasonic PX-2200
Case
Bequiet! Dark Base Pro 901
Cooling
Noctua NH-D15S Chromax black
Keyboard
Logitech G915 X (wired)
Mouse
Logitech G903 with PowerPlay charger
Internet Speed
900Mb/sec
Browser
Microsoft Edge
Antivirus
Windows Defender
Reinstall from MS Store. I have also used join.me.
 

My Computer My Computer

At a glance

Win11 22623.89111th Gen Intel R Core TM i7 - 1165G7 @ 2.80GHz16gbIntel R Iris R Xe Graphics
OS
Win11 22623.891
Computer type
Laptop
Manufacturer/Model
HP
CPU
11th Gen Intel R Core TM i7 - 1165G7 @ 2.80GHz
Memory
16gb
Graphics Card(s)
Intel R Iris R Xe Graphics
Sound Card
Realtek R Audio, Intel Smart Sound
Hard Drives
C
Browser
Google
Antivirus
Windows Security/Microsoft Defender
Other Info
Downloaded MSEdgeRedirect
Twangbuster007 said:
Microsoft will only allow Quick Assist to share your screen!
Click to expand...
Huh - there are loads of 3rd party remote access tools. Only S versions would be constrained.
 

My Computer My Computer

At a glance

Windows 11 Pro + Win11 Canary VM.I9 13th gen i9-13900H 2.60 GHZ16 GB solderedIntegrated Intel Iris XE
OS
Windows 11 Pro + Win11 Canary VM.
Computer type
Laptop
Manufacturer/Model
ASUS Zenbook 14
CPU
I9 13th gen i9-13900H 2.60 GHZ
Motherboard
Yep, Laptop has one.
Memory
16 GB soldered
Graphics Card(s)
Integrated Intel Iris XE
Sound Card
Realtek built in
Monitor(s) Displays
laptop OLED screen
Screen Resolution
2880x1800 touchscreen
Hard Drives
1 TB NVME SSD (only weakness is only one slot)
PSU
Internal + 65W thunderbolt USB4 charger
Case
Yep, got one
Cooling
Stella Artois (UK pint cans - 568 ml) - extra cost.
Keyboard
Built in UK keybd
Mouse
Bluetooth , wireless dongled, wired
Internet Speed
900 mbs (ethernet), wifi 6 typical 350-450 mb/s both up and down
Browser
Edge
Antivirus
Defender
Other Info
TPM 2.0, 2xUSB4 thunderbolt, 1xUsb3 (usb a), 1xUsb-c, hdmi out, 3.5 mm audio out/in combo, ASUS backlit trackpad (inc. switchable number pad)

Macrium Reflect Home V8
Office 365 Family (6 users each 1TB onedrive space)
Hyper-V (a vm runs almost as fast as my older laptop)
Yes...but Microsoft Support will only use Quick Assist!
 

My Computer My Computer

At a glance

Win 11?16NVIDIA GTX 1650
OS
Win 11
Computer type
PC/Desktop
Manufacturer/Model
Dell XPS 8950
CPU
?
Motherboard
?
Memory
16
Graphics Card(s)
NVIDIA GTX 1650
Sound Card
realtech
Monitor(s) Displays
E190
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