The computer has been having unexpected shutdowns and restarts without BSOD.
There were Windows Driver Verifier (WDV) initiated BSOD on three days: May 2, 10, 18
Was there a forum / thread to view what was done at that time? (May 2023)?
What is the computer's warranty status?
Please perform the following steps: (in sequence)
1) List all hardware attached to ports
2) Run these Microsoft troubleshooters:
Open administrative command prompt and type or copy and paste:
msdt.exe -id WindowsUpdateDiagnostic
msdt.exe -id BITSDiagnostic
msdt.exe -id DeviceDiagnostic
msdt.exe -id PowerDiagnostic
Click view detailed information when available > post images or share links into this thread using one drive, drop box, or google drive
3) Run: Tuneup plus > post a share link into this thread using one drive, drop box, or google drive
4) Make a new restore point:
This tutorial will show you how to manually create a restore point in Windows 11. Turning on system protection for a drive allows System Restore to include the drive when restore points are created so you can undo undesired system changes by reverting to a previous point in time. System...
www.elevenforum.com
5) Read this link on Windows Driver Verifier:
How to Enable and Disable Driver Verifier in Windows 10
www.tenforums.com
Learn the methods to recover from using the tool by booting into safe mode and running one or more of these commands:
verifier /reset
verifier bootmode resetonbootfail
If there is no immediate BSOD then open administrative command prompt and copy and paste:
verifier /querysettings
Post a share link into this thread using one drive, drop box, or google drive.
For any BSOD post a new V2 share link into the newest post.
