Solved realtek audio

OAT · Nov 19, 2025

The Realtek Audio console shows this version, but it's on an Acer, so it will be different than your OEM driver.

alexhob123 · Nov 19, 2025

i have

OAT said:
The Realtek Audio console shows this version:

View attachment 153589

it won't open anymore though because i get could not connect to rpc service so i don't know how to fix it that's the problem and if i install Realtek high definition audio driver ver:6.0.9231.1 from ASRock i can't hear anything after restating since i have a B360M Pro4 motherboard

OAT · Nov 19, 2025

alexhob123 said:
i have

it won't open anymore though because i get could not connect to rpc service so i don't know how to fix it that's the problem and if i install Realtek high definition audio driver ver:6.0.9231.1 from ASRock i can't hear anything after restating since i have a B360M Pro4 motherboard

Based on this:

realtek high definition audio Driver Download For WIN10/64bits - ASRock B360M Pro4

Download Latest realtek high definition audio driver for windows 7, vista,xp,windows8 . it's for B360M Pro4

www.driveridentifier.com

Your driver should be 6.0.9520.1 and is in MS the catalog page -link below.

Microsoft Update Catalog

markw51 · Nov 19, 2025

alexhob123 said:
remove what i have 2

Realtek(R) Audio
High Definition Audio Device

No offense but if you're asking these kinds of questions, you should NOT be messing around with drivers. But yes, remove both entries.

alexhob123 · Nov 19, 2025

markw51 said:
No offense but if you're asking these kinds of questions, you should NOT be messing around with drivers. But yes, remove both entries.

okay then what

alexhob123 · Nov 19, 2025

OAT said:
Based on this:

realtek high definition audio Driver Download For WIN10/64bits - ASRock B360M Pro4

Download Latest realtek high definition audio driver for windows 7, vista,xp,windows8 . it's for B360M Pro4

www.driveridentifier.com

Your driver should be 6.0.9520.1 and is in MS the catalog page -link below.

Microsoft Update Catalog

which one do i download the first one

Realtek Semiconductor Corp. - MEDIA - 6.0.9520.1

Windows 11 Client, version 22H2 and later, Servicing Drivers

how do i run these anyway

OAT · Nov 19, 2025

alexhob123 said:
which one do i download the first one

Yes.
1- Uninstall all audio drivers, do not reboot
2- Download the .cab file from MS catalog
3- unzip the cab file to a folder
4- Install the driver by pointing to the unzipped cab folder.

alexhob123 · Nov 19, 2025

OAT said:
Yes.
1- Uninstall all audio drivers, do not reboot
2- Download the .cab file from MS catalog
3- unzip the cab file to a folder
4- Install the driver by pointing to the unzipped cab folder.

done step 1 and 2 but cab file is on my downloads how do i install the driver by pointing to the unzipped cab folder. do i need to extract the file using winrar which file is it this is my cab file

04493ae4-1699-4729-babb-70cd18e1272e_ff1cc134a5d000b5434b94461800652c08f59e39

it just opens up the files like this when i do command prompt

i downloaded the first file from Microsoft Update Catalog

alexhob123 · Nov 19, 2025

i know have

alexhob123 · Nov 19, 2025

it comes up with this now everytime i restart or shutdown my computer how do i remove it or stop it appearing

okay fixed it

alexhob123 · Nov 19, 2025

now i can't hear anything again

comes up with same message about realtek audio console as well cannot connect to rpc service

it says i have version 6.0.9356.1 but no sound appears to be coming out of headphones

this is so annyoing

now i get this windows could not start the realtek audio universal service on local computer Error 2: The system cannot find the file specified

anyone help me i don't know what to do

High Definition Audio Device works but not realtek(R) audio strange

OAT · Nov 19, 2025

I am really sorry and I do not know what to tell you.

- Remove all installed Realtek Audio drivers from Device Manager.

Now , from Device Manager again, Select Actions, Add drivers.
Point to where you unzipped the .cab file

It will search for valid drivers for your system, it may take a while.

It will say Driver(s) installed.

Click on Action, scan for hardware change.
You might want to reboot and should be OK.

alexhob123 · Nov 19, 2025

i did that but still can't hear anything i don't know why i still get error failed to play test tone

just restarted as well nothing

even Realtek HD Audio Universal Service is on

windows audio in services is running as well

OAT · Nov 19, 2025

alexhob123 said:
i did that but still can't hear anything i don't know why i still get error failed to play test tone

just restarted as well nothing

even Realtek HD Audio Universal Service is on

windows audio in services is running as well

Sorry I am out of ideas, as you saw, I did the entire process to take the screenshots and everything works OK.
Maybe someone else has a solution to your on-going issue.

alexhob123 · Nov 19, 2025

now realtek audio console works and i can change volume of mic and speakers but i still can't test it since i get the same error message which is failed to test play tone i am on version 6.0.9356.1 but if i remove the driver and then restart my computer it goes to version 10.0.26100.3624 instead

it says as well it's from microsoft not realtek in properties under driver tab

i downloaded this and now it is version 6.0.9520.1

Download:Realtek Audio(v6.0.9520.1 Nahimic).zip(idinf:152946)

www.driverscloud.com

but now realtek audio console is not running as i get the same error message again

can anyone help me getting annoyed now

if i click mute volume then unmute i can here a clicking noise for some reason

alexhob123 · Nov 19, 2025

i'm now on 6.0.1.8186 but realtek audio console says it does not support this machine with the version i have i getting really annoyed right now i just want to have a fully working realtek audio driver that doesn't have any problems and can get realtek audio console working as well instead of getting messages pop up like could not connect to rpc service and does not support this machine with the version and that plays audio. it's from the realtek website but it's from 2016

if i use this one ASRock > B360M Pro4

then

Realtek high definition audio driver ver:6.0.9231.1 it installs but no sound is being heard and i can't here my voice from my mic i must have changed something in a setting somewhere or done something wrong since other versions of the audio drivers work but i can't get realtek audio console to load

i'm just going to wait until someone can help me get it fixed as i don't know what i am doing it was all working fine a few days ago when i had 6.0.9231.1 but now it isn't

markw51 · Nov 20, 2025

Posting multiple threads on the same topic won’t help either. Just do a clean install and see if that sorts it.

alexhob123 · Nov 20, 2025

i don't want to lose anything so I not doing a clean install i'm just going to use the one i have from realtek website until someone can help me

alexhob123 · Nov 20, 2025

if I try any other versions i can't hear anything but if I uninstall the driver then restart the computer it shows a version from this year which I can hear stuff on my computer. is there an actual thread on this website for realtek audio latest versions like on tenforums via

Latest Realtek HD Audio Driver Version [3] - Windows 10 Help Forums

Thread continued from - Latest Realtek HD Audio Driver Version Latest Realtek High Definition Audio Codecs Microsoft Update Catalog Realtek download page Information Realtek Audio Control app for Windows 10. "Realtek Audio Control"

www.tenforums.com

alexhob123 · Nov 20, 2025

my brother says to just use a version that works and not the one I am using from

https://www.asrock.com/MB/Intel/B360M%20Pro4/index.asp#Download

and will work with realtek audio console if I can get it to work and have it say could not connect to rpc service. i don't know how to fix this error by the way i have tried what a lot if youtube videos have said by searching for could not connect to rpc service windows 11 but nothing seems to fix it

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