Apps Reset and Clear Microsoft Store Cache in Windows 11

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Microsoft_Store_banner.png

This tutorial will show you how to clear and reset the Microsoft Store cache for your account in Windows 10 and Windows 11.

Microsoft redesigned the Microsoft Store from the ground up in Windows 11, making space for more content, keeping the user experience simple and responsive. It will help you discover and install the best apps, games, movies and even special offers – like unique movie discounts for Xbox Game Pass members. All the content in the Microsoft Store is tested for security, family safety and device compatibility.

If you are having issues with installing or updating apps from the Microsoft Store in Windows, it may be caused by an issue with the Microsoft Store cache.

Reference:


This will not remove apps from your Microsoft Store library.

Make sure you have the correct time zone, date, and time set to avoid Microsoft Store syncing issues.

You will need to have the Storage Service service running and set to Automatic for Microsoft Store updates to work properly.


Clearing the Store cache will cause all your provisioned (aka: built-in) apps to get automatically reinstalled after the next system restart. You will just need to uninstall any reinstalled apps you don't want again afterwards.

You can see a list of your provisioned apps using the command below:

Get-AppxProvisionedPackage -Online | Select-Object DisplayName, Version





Here's How:

 PART ONE: Reset Microsoft Store Cache for Default Apps

1 Terminate the Microsoft Store app to make sure it's not running.

2 Press the Win + R keys to open Run, type WSReset.exe into Run, and click/tap on OK to reset the Microsoft Store cache.

3 A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.


 PART TWO: Reset Microsoft Store Cache for 3rd Party Apps

You must be signed in as an administrator to do this part.


4 Terminate the Microsoft Store app to make sure it's not running.

5 Open Windows Terminal, and select Windows PowerShell.

6 Copy and paste the command below into PowerShell, and press Enter to see the SID for each account name. (see screenshot below step 7)

Get-WmiObject win32_useraccount | Select name,sid

7 Make note of the SID (ex: "S-1-5-21-2212846312-626644311-134141314-1001") for the account name (ex: "Brink") affected by this issue. (see screenshot below)

reset_Store_cache_for_3rd_party_apps-1.png

8 Open Registry Editor (regedit.exe).

9 Navigate to the key below in the left pane of Registry Editor. (see screenshot below step 10)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore

10 Perform the following steps: (see screenshot below)
  1. Expand open the the AppxAllUserStore key in the left pane of Registry Editor.
  2. Right click on the SID key (ex: "S-1-5-21-2212846312-626644311-134141314-1001") from step 7.
  3. Click/tap on Delete.
reset_Store_cache_for_3rd_party_apps-2.png

11 Click/tap on Yes to confirm. (see screenshot below)

reset_Store_cache_for_3rd_party_apps-3.png

12 Restart the computer to apply.


That's it,
Shawn Brink


 
Last edited:
Thanks option 1 did nothing . On option 2 how do I know what SID is causing the issue?
 

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Thanks option 1 did nothing . On option 2 how do I know what SID is causing the issue?
Hello Rick, :alien:

Correct. Part One on its own will not always work unless all of the steps have been completed.

The SID used in option two would be for the account you wanted to reset and clear the Microsoft Store cache for. Usually, it would be for the current user account.
 

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Thanks.
 

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@Brink
I found this to reset and clear the store cache. I got down to the part of deleting the SID, but looking there are a several entries below that SID. Is it really safe to delete that key and all its sub entries. ?
 

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@Brink
I found this to reset and clear the store cache. I got down to the part of deleting the SID, but looking there are a several entries below that SID. Is it really safe to delete that key and all its sub entries. ?

Hello, :alien:

No worries. It's just a cache getting cleared that will automatically repopulate.
 

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    Windows 11 Pro for Workstations
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    Custom self build
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    Intel i7-8700K 5 GHz
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    ASUS ROG Maximus XI Formula Z390
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PART TWO as a single PowerShell command:

4. Terminate the Microsoft Store app to make sure it's not running.

5. Open Windows Terminal as the Administrator, and select Windows PowerShell.

6. Enter the command:
Code:
Remove-Item -Path ("HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\" + ([System.Security.Principal.WindowsIdentity]::GetCurrent()).User.Value) -Recurse -Force
 

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PART TWO as a single PowerShell command:

4. Terminate the Microsoft Store app to make sure it's not running.

5. Open Windows Terminal as the Administrator, and select Windows PowerShell.

6. Enter the command:
Code:
Remove-Item -Path ("HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\" + ([System.Security.Principal.WindowsIdentity]::GetCurrent()).User.Value) -Recurse -Force

Please , could you write the command to execute from inside a batch file ?
I m creating a .bat to execute all these at once.
Thx.
 

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Please , could you write the command to execute from inside a batch file ?
I m creating a .bat to execute all these at once.
Thx.

Code:
<# : batch script
@echo off
powershell -nop ^
"if (-not ([Security.Principal.WindowsPrincipal][Security.Principal.WindowsIdentity]::GetCurrent()).IsInRole([Security.Principal.WindowsBuiltInRole] 'Administrator')) { ^
    Start-Process 'cmd' -ArgumentList '/c start /min %~dpnx0 %*' -Verb RunAs ^
} ^
else { ^
    Invoke-Expression ('$args = @(''%*'' -split '' '')' + [System.IO.File]::ReadAllText('%~f0')) ^
}"
goto :eof
#>

$SID = ([System.Security.Principal.WindowsIdentity]::GetCurrent()).User.Value
Remove-Item -Path "HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\$SID" -Recurse -Force -ErrorAction SilentlyContinue
 

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Code:
<# : batch script
@echo off
powershell -nop ^
"if (-not ([Security.Principal.WindowsPrincipal][Security.Principal.WindowsIdentity]::GetCurrent()).IsInRole([Security.Principal.WindowsBuiltInRole] 'Administrator')) { ^
    Start-Process 'cmd' -ArgumentList '/c start /min %~dpnx0 %*' -Verb RunAs ^
} ^
else { ^
    Invoke-Expression ('$args = @(''%*'' -split '' '')' + [System.IO.File]::ReadAllText('%~f0')) ^
}"
goto :eof
#>

$SID = ([System.Security.Principal.WindowsIdentity]::GetCurrent()).User.Value
Remove-Item -Path "HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\$SID" -Recurse -Force -ErrorAction SilentlyContinue

I think that is.

Code:
cls

echo After the reset , a reboot required

WSReset.exe

echo wsreset executed

taskkill /F /IM winstore.app.exe

pause

<# : batch script
@echo off
powershell -nop ^
"if (-not ([Security.Principal.WindowsPrincipal][Security.Principal.WindowsIdentity]::GetCurrent()).IsInRole([Security.Principal.WindowsBuiltInRole] 'Administrator')) { ^
    Start-Process 'cmd' -ArgumentList '/c start /min %~dpnx0 %*' -Verb RunAs ^
} ^
else { ^
    Invoke-Expression ('$args = @(''%*'' -split '' '')' + [System.IO.File]::ReadAllText('%~f0')) ^
    pause
}"
goto :eof
#>
pause
$SID = ([System.Security.Principal.WindowsIdentity]::GetCurrent()).User.Value
Remove-Item -Path "HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\$SID" -Recurse -Force -ErrorAction SilentlyContinue

echo user's registry key deleted

pause


I m not sure if the reboot required , as with the sign out the registry key created again.

Thx.
 

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No you can't rewrite the script this way. This is a mixed CMD + PS script, which uses a CMD wrapper to hide the PS script so inexperienced users don't have know anything about PS.

Code:
<# : batch script
@echo off
powershell -nop ^
"if (-not ([Security.Principal.WindowsPrincipal][Security.Principal.WindowsIdentity]::GetCurrent()).IsInRole([Security.Principal.WindowsBuiltInRole] 'Administrator')) { ^
    Start-Process 'cmd' -ArgumentList '/c start /min %~dpnx0 %*' -Verb RunAs ^
} ^
else { ^
    Invoke-Expression ('$args = @(''%*'' -split '' '')' + [System.IO.File]::ReadAllText('%~f0')) ^
}"
goto :eof
#>

taskkill /F /IM winstore.app.exe
& wsreset.exe -i

$SID = ([System.Security.Principal.WindowsIdentity]::GetCurrent()).User.Value
Remove-Item -Path "HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\$SID" -Recurse -Force -ErrorAction SilentlyContinue

No reboot is required after running wsreset.exe.
 

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No you can't rewrite the script this way. This is a mixed CMD + PS script, which uses a CMD wrapper to hide the PS script so inexperienced users don't have know anything about PS.

Code:
<# : batch script
@echo off
powershell -nop ^
"if (-not ([Security.Principal.WindowsPrincipal][Security.Principal.WindowsIdentity]::GetCurrent()).IsInRole([Security.Principal.WindowsBuiltInRole] 'Administrator')) { ^
    Start-Process 'cmd' -ArgumentList '/c start /min %~dpnx0 %*' -Verb RunAs ^
} ^
else { ^
    Invoke-Expression ('$args = @(''%*'' -split '' '')' + [System.IO.File]::ReadAllText('%~f0')) ^
}"
goto :eof
#>

taskkill /F /IM winstore.app.exe
& wsreset.exe -i

$SID = ([System.Security.Principal.WindowsIdentity]::GetCurrent()).User.Value
Remove-Item -Path "HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\$SID" -Recurse -Force -ErrorAction SilentlyContinue

No reboot is required after running wsreset.exe.

Do you mean it not work ?
 

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Use this version. This drops the taskkill and wsreset safely inside the wrapper.
 

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Has anyone compared the above method to the tool in Wintoys?

Screenshot (67).webp
 

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Today's CU did not stop the event ID 2562 logs, updates downloaded and applied OK.
 

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No worries. It's just a cache getting cleared that will automatically repopulate.
@Brink, hello. After more than half a day of troubleshooting and some ping pong with the owner of wsreset.exe I found that clearing this cache is actually what is causing my system to reinstall all provisioned applications after a system restart.

This means a lot of users probably ended up having Copilot, Solitaire, Power Automate and all the crap they previously uninstalled, back on their system. I would recommend you to put a warning in the article regarding this so people are aware of this side effect.

To get the list of your provisioned apps that are stored as a copy in the Windows image managed by DISM just use this command:
Get-AppxProvisionedPackage -Online | Select-Object DisplayName, Version

- all the apps returned by this command will be reinstalled after deleting the registry key

Basically, this cache tells Windows which apps are already registered for a specific user. If you delete this information, Windows thinks you log in for the first time on the next restart, reinstalling the apps as part of the initial setup. I'm not sure deleting it is a good idea.
 
Last edited:

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Thank you @Boggy. I don't remember it doing this before, but it sure indeed does now. Warning added. :shawn:
 

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    2 Gbps Download and 100 Mbps Upload
    Browser
    Chrome and Edge
    Antivirus
    Microsoft Defender
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • At a glance

    Windows 11 ProSnapdragon X Elite (12 core) 3.42 GHz16 GB LPDDR5x-7467 MHz
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Microsoft Defender

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