Solved Reset insider win 11 problem


Jabiru

Well-known member
Member
Local time
8:15 AM
Posts
86
Location
Maryland USA
OS
Host: Windows 11 Pro 24H2
I decided to do a "Reset" to turn on some app protection which seemed to be grayed out in my existing Insider version. I chose the "download" option rather than use the files already resident on my system. I also chose to keep my files. The "Reset" went fine and everything looked ok until I went into Privacy & Security>Windows Security. Every single option chosen under the "Protection areas" (Virus & threat protection, Account protection etc.) refuses to navigate to the chosen page. Instead I get a window popup stating I need to browse the Microsoft Store to get an app to open the link. I also get the same thing when clicking on available options on the Windows security icon in the task bar. Clicking on the link to the Microsoft store shows "No results found".

Has this happened to anyone else? and how do I get around this? I am unable to configure anything under security settings.
 
Windows Build/Version
25236.rs/221028-1618

My Computers

System One System Two

  • OS
    Host: Windows 11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom User Build
    CPU
    AMD Ryzen 9 7945HX
    Motherboard
    Minisforum BD795i SE
    Memory
    2X 16GB DDR5-5200MTs (32GB)
    Graphics Card(s)
    AMD Radeon Pro WX5100 Workstation
    Sound Card
    Integrated AMD High Definition Audio CODEC
    Monitor(s) Displays
    2X LG 32UN880-A
    Screen Resolution
    3840x2160
    Hard Drives
    2X NVMe 1TB SSDs
    PSU
    Corsair SF450
    Case
    Fractal Design Terra
    Cooling
    Noctua FS-A12
    Keyboard
    Logitech K270 KB/Mouse Combo
    Mouse
    Logitech K270 KB/Mouse Combo
    Internet Speed
    800Mb
    Browser
    Firefox, Edge, Edge Chromium
    Antivirus
    MalwareBytes, MS Defender
    Other Info
    2x Seagate 2TB external USB HDD, 1x 5TB external USB WD Passport HDD, 1x externql USB WD SATA 1TB Green SATA SSD
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Swift 3 SF314-42 R3U5
    CPU
    Ryzen 7 4700U @ 2GHz-->4.2GHz Boost
    Motherboard
    RO Kona_RN
    Memory
    16GB LPD DDR4X
    Graphics card(s)
    AMD Radeon (Renoir) Vega
    Sound Card
    ATI/AMD Renoir/Van Gough/Cezanne/Rembrandt HD Audio Controller
    Monitor(s) Displays
    IPS LCD Integrated Chi Mei CMN14D4
    Screen Resolution
    1920x1080
    Hard Drives
    Hynix 512GB NVMe (PCIe 4.0)
    PSU
    Ext 19v
    Case
    Integrated Magnesium
    Cooling
    Therm internal fan
    Keyboard
    Integrated
    Mouse
    Jellycomb
    Internet Speed
    800MB
    Browser
    Firefox, Edge Chromium
    Antivirus
    Malwarebytes, MS Defender
    Other Info
    External USB-C 1Gb Ethernet connection
It is a bug. I am not sure if you can fix it by installing all updates or using the sfc /scannow command. If it doesn't, I would backup all the data and then do a clean installation (format)of Windows 11.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (5699), 25H2 (8655)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v25H2 (build 26200.8655)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Sunnyline OptiEye PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
This Insider iteration is on a Hyper-V VM, so it's no big deal to nuke it just by deleting the VM and creating another one. I am curious though why and how this happened.

Anyone have ideas?
 

My Computers

System One System Two

  • OS
    Host: Windows 11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom User Build
    CPU
    AMD Ryzen 9 7945HX
    Motherboard
    Minisforum BD795i SE
    Memory
    2X 16GB DDR5-5200MTs (32GB)
    Graphics Card(s)
    AMD Radeon Pro WX5100 Workstation
    Sound Card
    Integrated AMD High Definition Audio CODEC
    Monitor(s) Displays
    2X LG 32UN880-A
    Screen Resolution
    3840x2160
    Hard Drives
    2X NVMe 1TB SSDs
    PSU
    Corsair SF450
    Case
    Fractal Design Terra
    Cooling
    Noctua FS-A12
    Keyboard
    Logitech K270 KB/Mouse Combo
    Mouse
    Logitech K270 KB/Mouse Combo
    Internet Speed
    800Mb
    Browser
    Firefox, Edge, Edge Chromium
    Antivirus
    MalwareBytes, MS Defender
    Other Info
    2x Seagate 2TB external USB HDD, 1x 5TB external USB WD Passport HDD, 1x externql USB WD SATA 1TB Green SATA SSD
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Swift 3 SF314-42 R3U5
    CPU
    Ryzen 7 4700U @ 2GHz-->4.2GHz Boost
    Motherboard
    RO Kona_RN
    Memory
    16GB LPD DDR4X
    Graphics card(s)
    AMD Radeon (Renoir) Vega
    Sound Card
    ATI/AMD Renoir/Van Gough/Cezanne/Rembrandt HD Audio Controller
    Monitor(s) Displays
    IPS LCD Integrated Chi Mei CMN14D4
    Screen Resolution
    1920x1080
    Hard Drives
    Hynix 512GB NVMe (PCIe 4.0)
    PSU
    Ext 19v
    Case
    Integrated Magnesium
    Cooling
    Therm internal fan
    Keyboard
    Integrated
    Mouse
    Jellycomb
    Internet Speed
    800MB
    Browser
    Firefox, Edge Chromium
    Antivirus
    Malwarebytes, MS Defender
    Other Info
    External USB-C 1Gb Ethernet connection
Corrupted system files? Just a guess. Another culprit is missing or damaged fonts, so Windows try to display some text but is not displayed properly.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (5699), 25H2 (8655)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v25H2 (build 26200.8655)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Sunnyline OptiEye PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
Interesting, Just updated to 22H2 25247.10000 which apparently fixed the problem.
 

My Computers

System One System Two

  • OS
    Host: Windows 11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom User Build
    CPU
    AMD Ryzen 9 7945HX
    Motherboard
    Minisforum BD795i SE
    Memory
    2X 16GB DDR5-5200MTs (32GB)
    Graphics Card(s)
    AMD Radeon Pro WX5100 Workstation
    Sound Card
    Integrated AMD High Definition Audio CODEC
    Monitor(s) Displays
    2X LG 32UN880-A
    Screen Resolution
    3840x2160
    Hard Drives
    2X NVMe 1TB SSDs
    PSU
    Corsair SF450
    Case
    Fractal Design Terra
    Cooling
    Noctua FS-A12
    Keyboard
    Logitech K270 KB/Mouse Combo
    Mouse
    Logitech K270 KB/Mouse Combo
    Internet Speed
    800Mb
    Browser
    Firefox, Edge, Edge Chromium
    Antivirus
    MalwareBytes, MS Defender
    Other Info
    2x Seagate 2TB external USB HDD, 1x 5TB external USB WD Passport HDD, 1x externql USB WD SATA 1TB Green SATA SSD
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Swift 3 SF314-42 R3U5
    CPU
    Ryzen 7 4700U @ 2GHz-->4.2GHz Boost
    Motherboard
    RO Kona_RN
    Memory
    16GB LPD DDR4X
    Graphics card(s)
    AMD Radeon (Renoir) Vega
    Sound Card
    ATI/AMD Renoir/Van Gough/Cezanne/Rembrandt HD Audio Controller
    Monitor(s) Displays
    IPS LCD Integrated Chi Mei CMN14D4
    Screen Resolution
    1920x1080
    Hard Drives
    Hynix 512GB NVMe (PCIe 4.0)
    PSU
    Ext 19v
    Case
    Integrated Magnesium
    Cooling
    Therm internal fan
    Keyboard
    Integrated
    Mouse
    Jellycomb
    Internet Speed
    800MB
    Browser
    Firefox, Edge Chromium
    Antivirus
    Malwarebytes, MS Defender
    Other Info
    External USB-C 1Gb Ethernet connection
So there were corrupted system files that were replaced by the upgrade.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (5699), 25H2 (8655)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v25H2 (build 26200.8655)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Sunnyline OptiEye PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

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