Ricoh Printer not working anymore under Win11

Winuser · Mar 28, 2024

I just thought of something. Are you using the printer software to install the printer or letting Windows install the printer?

jeannot18 · Mar 28, 2024

Winuser said:
My guess is that it's the scanner driver that's not installed. I ran out of ideas on why the printer isn't working. I'll keep trying to come up with some more ideas though.

Thanks!!

steveg · Mar 28, 2024

I'm thinking might be time to find another 11 computer (friend, family, etc.) you can try it on just to be sure it is not a hardware or software issue with your computer. Kind of a last resort thing I guess.

jeannot18 · Mar 28, 2024

Winuser said:
I just thought of something. Are you using the printer software to install the printer or letting Windows install the printer?

I go to printer and scanner, add printer, i have to look at it manually as Windows does not detect it. By the way I am using printer cable USB (brand new). I have noticed an USB connection on the printer, i wonder if an USB to USB cable would make a difference

jeannot18 · Mar 28, 2024

steveg said:
I'm thinking might be time to find another 11 computer (friend, family, etc.) you can try it on just to be sure it is not a hardware or software issue with your computer. Kind of a last resort thing I guess.

Good idea, i don't know anyone at first hand, the joy of living in the middle of nowhere. But i can ask around

jeannot18 · Mar 28, 2024

Look at that error message. Now it says "Ricoh printer not working anymore under Windows 11". Maybe it's time to purchase a new printer

steveg · Mar 28, 2024

jeannot18 said:
Look at that error message. Now it says "Ricoh printer not working anymore under Windows 11". Maybe it's time to purchase a new printer

Definitely looking more like a problem with the printer itself. No idea what a PC repair shop would charge to hook it up and check, may not be worth it.

bobkn · Mar 28, 2024

steveg said:
Definitely looking more like a problem with the printer itself. No idea what a PC repair shop would charge to hook it up and check, may not be worth it.

"Jeannot18" claims that the printer works with a different PC.

andrew129260 · Mar 28, 2024

jeannot18 said:
Look at that error message. Now it says "Ricoh printer not working anymore under Windows 11". Maybe it's time to purchase a new printer

thtas just the title of this thread that you tested when trying to print again. The printer isnt saying anything to you. Thats not an error message.

I'm still not sure why the printer isnt working and I am kind of out of ideas other than trying to network it vs usb to see if that works.

Winuser · Mar 28, 2024

jeannot18 said:
I go to printer and scanner, add printer, i have to look at it manually as Windows does not detect it. By the way I am using printer cable USB (brand new). I have noticed an USB connection on the printer, i wonder if an USB to USB cable would make a difference

If your using a cable something like this one it might be worth trying a USB to USB cable. Amazon.com

jeannot18 · Mar 28, 2024

Winuser said:
If your using a cable something like this one it might be worth trying a USB to USB cable. Amazon.com

I haven't got that kind of connection on the PC, only hdmi or USB

Winuser · Mar 28, 2024

jeannot18 said:
I haven't got that kind of connection on the PC, only hdmi or USB

That would be on your printer and not the computer. The computer would be USB. Your post now has me confused. Can you post a pick or a link to pics of the connections on your printer.

bobkn · Mar 28, 2024

jeannot18 said:
I haven't got that kind of connection on the PC, only hdmi or USB

That cable is intended to attach an old printer with a parallel port (Centronics) input to a USB port on a newer computer.

A quick check of the specs for the Ricoh SP 204SFn suggests that it doesn't have a parallel port input.

(Unless a scanner can be accessed through a parallel port, it'd be pointless to have one on printer/scanner like the Ricoh.)

jeannot18 · Mar 29, 2024

UPDATE: The printer is now working. I uninstalled (for the sixth time). Reinstalled it, somehow a copy of the printer appeared (if that makes sense) in the list of printers and scanners which I deleted. I changed the Port for the printer to USB001, funny enough in the Printers and Scanners window, the Ricoh printer says Driver is unavailable. I have downloaded the driver from the Ricoh website (for the umptieth time), but when I run in Device update driver, selecting the download from Ricoh website, it says that the best drivers for your device are already installed (see pictures to make it clearer). At this point I don't really care anymore, the printer is working. The only issue I have is that I can't see the device when I try to scan something (Adobe acrobat).

Winuser · Mar 29, 2024

I glad you have your printer working. I'm not sure if your trying to let Windows install updated drivers or actually pointing device manager to the downloaded drivers. Either way the printer is printing and you don't have to buy a new printer. Out of curiosity, now that you have the Ricoh printing, have you tried doing a scan using the NAPS2 program?

Winuser · Mar 29, 2024

If the scanner still doesn't work I found this driver if you want to try it. That's if you haven't already. If you want to try it I recommend doing a system image first. It took you a lot of work to get the Ricoh printing and I wouldn't want you to have to start over.

jeannot18 · Mar 29, 2024

Winuser said:
I glad you have your printer working. I'm not sure if your trying to let Windows install updated drivers or actually pointing device manager to the downloaded drivers. Either way the printer is printing and you don't have to buy a new printer. Out of curiosity, now that you have the Ricoh printing, have you tried doing a scan using the NAPS2 program?

Yes, same thing, It cannot find a device. Very strange, under Windows 10 or even before I never had a problem, just connected the printer and Windows was doing its thing

jeannot18 · Mar 29, 2024

Winuser said:
If the scanner still doesn't work I found this driver if you want to try it. That's if you haven't already. If you want to try it I recommend doing a system image first. It took you a lot of work to get the Ricoh printing and I wouldn't want you to have to start over.

Where is the driver? I could not find anything in your post. Thank you

steveg · Mar 29, 2024

jeannot18 said:
UPDATE: The printer is now working. I uninstalled (for the sixth time). Reinstalled it, somehow a copy of the printer appeared (if that makes sense) in the list of printers and scanners which I deleted. I changed the Port for the printer to USB001, funny enough in the Printers and Scanners window, the Ricoh printer says Driver is unavailable. I have downloaded the driver from the Ricoh website (for the umptieth time), but when I run in Device update driver, selecting the download from Ricoh website, it says that the best drivers for your device are already installed (see pictures to make it clearer). At this point I don't really care anymore, the printer is working. The only issue I have is that I can't see the device when I try to scan something (Adobe acrobat).

Kudos to you for perseverance, many would have given up and replaced it by now.

Winuser · Mar 29, 2024

jeannot18 said:
Where is the driver? I could not find anything in your post. Thank you

Sorry, My dog got me side tracked. Here's the link to the Ricoh drivers. SP 204SF/SP 204SFN Downloads | Ricoh Global
Edit. I clicked the link and it goes to the printer driver even though I was on the scanner driver page. You have to click on the scanner link.