Solved Right mouse click on file crashes windows explorer


falena32

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Member
Local time
6:59 PM
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5
OS
Windows 10
Hi,
Right mouse click (and touchpad click) works on other apps such as excel and everything
After click the busy symbol appears for about 2 seconds then explorer disappears.
Windows 11 home 22H2 22621.2283 up to date
Last update 14 days ago
Restarted explorer from task manager. problem remains.
Had windows search indexing off. Turned back on . reboot . problem remains
Ran anti virus - no problems.
Uninstalled open shell. reboot problem remains.
Ran sfc /scannow. No problems

Any help would be appreciated
 
Windows Build/Version
22621.2283

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    lenovo/IdeaPad 5 15ITL05
    CPU
    11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80 G
    Memory
    16 Gb

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Thanks Gk
I'll try out your suggestions and let youknow
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    lenovo/IdeaPad 5 15ITL05
    CPU
    11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80 G
    Memory
    16 Gb
Ok
I went through the clean boot procedure and the problem still exists .
So it looks like a Windows reinstall
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    lenovo/IdeaPad 5 15ITL05
    CPU
    11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80 G
    Memory
    16 Gb
In this Video, i will show you how to fix the slow right-click issues and File Explorer Crashing problems in Windows.

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Thanks Freebooter
I tried the Nirsoft software
Unfortunately the crashes still occurred after following the instuctions.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    lenovo/IdeaPad 5 15ITL05
    CPU
    11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80 G
    Memory
    16 Gb
Try repair install if that does not work, clean install Windows 11.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Just to complete the reporting on this -
After following the clean boot suggestion and installation of Nirsoft software and not fixing the problem - I was about to do a windows clean install - but a new round of windows updates became available. So I installed that update - and rather surprisingly the right click problem on file explorer had been fixed!
I know that doesn't make a whole lot of sense - Why was I getting the problem in the first place?
Anyway if anyone else reads this in trying to solve a similar problem they have the suggestions from glasskuter and freebooter
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    lenovo/IdeaPad 5 15ITL05
    CPU
    11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80 G
    Memory
    16 Gb
We are glad to hear your issue has been resolved, thank you for letting us know that all is now well!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
The problem only happens when I select more that one file. Booted into safe mode and did not have the problem so something that is loading in normal boot mode is doing it and that could take a year to find it.
 

My Computer

System One

  • OS
    Windows 11 Pro; 21H2, Build 22000.1281
    Computer type
    Laptop
    Manufacturer/Model
    Dell 3525
    CPU
    AMD Ryzen 3 3250 with Radeon Graphics
    Memory
    8gb
    Graphics Card(s)
    AMD Graphics
    Sound Card
    AMD high definition audio device; Realtek audio
    Screen Resolution
    1980x1020
In this guide, you will learn the steps to perform a clean boot on Windows 11 and Windows 10 to help you troubleshoot and determine conflicts in your setup.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
In this guide, you will learn the steps to perform a clean boot on Windows 11 and Windows 10 to help you troubleshoot and determine conflicts in your setup.
Have tried all of that...
 

My Computer

System One

  • OS
    Windows 11 Pro; 21H2, Build 22000.1281
    Computer type
    Laptop
    Manufacturer/Model
    Dell 3525
    CPU
    AMD Ryzen 3 3250 with Radeon Graphics
    Memory
    8gb
    Graphics Card(s)
    AMD Graphics
    Sound Card
    AMD high definition audio device; Realtek audio
    Screen Resolution
    1980x1020
You have one more option, that is to use Autoruns to disable third-party services and programs also scheduled tasks to see if any one is causing the problem.

In this video, i will show you how to use a powerful application like Autoruns to manage your Windows start up programs, processes and other entries.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
You have one more option, that is to use Autoruns to disable third-party services and programs also scheduled tasks to see if any one is causing the problem.

In this video, i will show you how to use a powerful application like Autoruns to manage your Windows start up programs, processes and other entries.

Thanks, give me some time on this one...
 

My Computer

System One

  • OS
    Windows 11 Pro; 21H2, Build 22000.1281
    Computer type
    Laptop
    Manufacturer/Model
    Dell 3525
    CPU
    AMD Ryzen 3 3250 with Radeon Graphics
    Memory
    8gb
    Graphics Card(s)
    AMD Graphics
    Sound Card
    AMD high definition audio device; Realtek audio
    Screen Resolution
    1980x1020
@FreeBooter got the problem solved, restored an image and everything is fine now.
 

My Computer

System One

  • OS
    Windows 11 Pro; 21H2, Build 22000.1281
    Computer type
    Laptop
    Manufacturer/Model
    Dell 3525
    CPU
    AMD Ryzen 3 3250 with Radeon Graphics
    Memory
    8gb
    Graphics Card(s)
    AMD Graphics
    Sound Card
    AMD high definition audio device; Realtek audio
    Screen Resolution
    1980x1020
I'm glad to hear that!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
After several hours, the problem was created by PicoPDFEditingSoftware.exe.
 

My Computer

System One

  • OS
    Windows 11 Pro; 21H2, Build 22000.1281
    Computer type
    Laptop
    Manufacturer/Model
    Dell 3525
    CPU
    AMD Ryzen 3 3250 with Radeon Graphics
    Memory
    8gb
    Graphics Card(s)
    AMD Graphics
    Sound Card
    AMD high definition audio device; Realtek audio
    Screen Resolution
    1980x1020

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