Seeking Help with Frequent Crashing and Freezing Issues on Gaming PC


D

Diffused5638

Member
Local time
6:38 PM
Posts
12
OS
Windows 11
I've had an issue with my gaming PC for the past couple of years and it has finally gotten to the point where it's annoying enough to try and seek help. I haven't been able to solve this on my own, but I, admittedly, am not very good with these kinds of issues.

This PC has a history of crashing and freezing. Both BSOD and just straight up locking up. However, this only seems to only occur when I'm playing video games. The BSODs have decreased in frequency since I wiped/re-installed Windows, but they still occasionally occur. The freezes though, they're killing me. There is no way to recover except to hold down the power button and restart. I've done some very basic troubleshooting: checking memory, looking in Event Viewer, updating drivers, etc. But I've gotten no closer to resolving this problem.

The only errors I see in Event Viewer are event IDs 41 and 6008 relating to rebooting/shutting down unexpectedly.

Any help would be greatly appreciated!
 
Windows Build/Version
Windows 11

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel i7-11700
    Motherboard
    ASUS PRIME Z590-P
    Memory
    32 (4x8) GB Gold Key Technology Co Ltd NMUD480E85-3200E
    Graphics Card(s)
    GIGABYTE GeForce RTX 3080 Ti VISION OC 12G
    Monitor(s) Displays
    Samsung Odyssey G9
    Screen Resolution
    5120x1440
    Hard Drives
    Samsung 980 PRO 1 TB
    Kingston OM8PCP31024F-A01 1 TB
    Toshiba DT01ACA100 1 TB
    PSU
    Corsair CX750F
Start by checking your Graphics Card. Run dxdiag from the Search box, and select the Display tab when it is ready. Are there any errors reported?

Also, does the problem persist on multiple games? On only new or older games?
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600
    Motherboard
    MSI B550-A Pro
    Memory
    16 GB
    Graphics Card(s)
    Sapphire Radeon RX 6500XT (8 GB version)
    Monitor(s) Displays
    BenQ Mobuiz EX2710Q QHD, Iiyama ProLite X23377HDS
    Hard Drives
    MSI Spatium M461 4TB
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer A114
    CPU
    Intel Celeron N4020
There are no errors in dxdiag:
1693836097317.png

The problem occurs in almost every game I play. They all have been released in the past several years. I haven't kept track of which games I play that have crashed - I should start doing that - but it's been everything from Frostpunk to Starfield.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel i7-11700
    Motherboard
    ASUS PRIME Z590-P
    Memory
    32 (4x8) GB Gold Key Technology Co Ltd NMUD480E85-3200E
    Graphics Card(s)
    GIGABYTE GeForce RTX 3080 Ti VISION OC 12G
    Monitor(s) Displays
    Samsung Odyssey G9
    Screen Resolution
    5120x1440
    Hard Drives
    Samsung 980 PRO 1 TB
    Kingston OM8PCP31024F-A01 1 TB
    Toshiba DT01ACA100 1 TB
    PSU
    Corsair CX750F
Have you looked at the power supply? How old is it?

I had an issue where my PC would constantly crash while gaming. I tried everything and at one time was convinced it that the GPU. I even dissembled the GPU to re-pad and re-paste. Still the issues persisted. I finally decided to look at voltages and noticed they were a little low. Replacing the power supply solved my issue, and all has been good since.

Testing a power supply takes skill and know-how, and I wouldn't recommend it for a novice. That said, you could check that all connections to the board and hardware is secure and tight. If all is good, if you have a spare power supply as I did, you could try swapping it.

Point though is do not discount the power supply.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 (Build 26100.3476)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel Core 9 Ultra
    Motherboard
    Gigabyte Aorus Z890 Xtreme AI Top
    Memory
    64G (4x16) DDR5 Corsair RGB Dominator Platinum (6400Mhz)
    Graphics Card(s)
    Radeon (XFX MERC 310) RX 7900XT
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    27-inch Eizo Color Edge - CG2700X
    Screen Resolution
    3840 x 2160
    Hard Drives
    4 Samsung NVM 990 Pro drives: 1 X 1TB (OS) 2X TB, 1 X 1TB.
    PSU
    Seasonic TX-1300 (1300 Watts)
    Case
    Cooler Master H500M
    Cooling
    Corsair Link Titan 280 RX RGB
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    1TB Download. 512mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, music, school.
  • Operating System
    Windows 11 Pro 23H2 (Build 22631.4391)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad X1 Carbon (Gen 12)
    CPU
    Intel Core Ultra 7 165U vPro® Processor
    Motherboard
    Vendor
    Memory
    32 GB LPDDR5X-6400MHz (Soldered)
    Graphics card(s)
    Intel Graphics
    Sound Card
    Onboard
    Monitor(s) Displays
    14" 2.8K OLED, Anti Reflection, Touch, HDR 500, 400 nits, 120Hz
    Screen Resolution
    2880 x 1800
    Hard Drives
    1 TB SSD M.2 2280 PCIe Gen4 Performance TLC Opal
    PSU
    Vendor
    Case
    Lenovo
    Cooling
    Vapor Chamber Cooling
    Mouse
    Touchpad: Haptic Touchpad
    Keyboard
    Backlit, Black with Fingerprint Reader and WWAN
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security
    Other Info
    202. Build Your Own laptop.
    vPro Certified Model: vPro Enterprise
I have not looked at the power supply itself. I have checked all connections and they are good. I bought the power supply a little less than 2 years ago. It's a Corsair CX750F. Unfortunately, I don't have another one to swap it out with to check, but if that is the next step, I can go buy one and give it a try.

Coincidentally, I just got a BSOD this morning after not getting one for about a week. I opened up the minidump with WinDbg and this is what is showed:

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the BugCheck
Arg2: fffff80016c47e27, Address of the instruction which caused the BugCheck
Arg3: ffffcc0432ae64b0, Address of the context record for the exception that caused the BugCheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 2187

Key : Analysis.Elapsed.mSec
Value: 3010

Key : Analysis.IO.Other.Mb
Value: 0

Key : Analysis.IO.Read.Mb
Value: 0

Key : Analysis.IO.Write.Mb
Value: 0

Key : Analysis.Init.CPU.mSec
Value: 171

Key : Analysis.Init.Elapsed.mSec
Value: 16958

Key : Analysis.Memory.CommitPeak.Mb
Value: 103

Key : Bugcheck.Code.LegacyAPI
Value: 0x3b

Key : Dump.Attributes.AsUlong
Value: 1808

Key : Dump.Attributes.DiagDataWrittenToHeader
Value: 1

Key : Dump.Attributes.ErrorCode
Value: 0

Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1

Key : Dump.Attributes.LastLine
Value: Dump completed successfully.

Key : Dump.Attributes.ProgressPercentage
Value: 0

Key : Failure.Bucket
Value: AV_FLTMGR!FltpPassThrough

Key : Failure.Hash
Value: {3e861cc0-bdd4-b16d-2520-96048e630c24}

Key : Hypervisor.Enlightenments.ValueHex
Value: 1417df84

Key : Hypervisor.Flags.AnyHypervisorPresent
Value: 1

Key : Hypervisor.Flags.ApicEnlightened
Value: 0

Key : Hypervisor.Flags.ApicVirtualizationAvailable
Value: 1

Key : Hypervisor.Flags.AsyncMemoryHint
Value: 0

Key : Hypervisor.Flags.CoreSchedulerRequested
Value: 0

Key : Hypervisor.Flags.CpuManager
Value: 1

Key : Hypervisor.Flags.DeprecateAutoEoi
Value: 1

Key : Hypervisor.Flags.DynamicCpuDisabled
Value: 1

Key : Hypervisor.Flags.Epf
Value: 0

Key : Hypervisor.Flags.ExtendedProcessorMasks
Value: 1

Key : Hypervisor.Flags.HardwareMbecAvailable
Value: 1

Key : Hypervisor.Flags.MaxBankNumber
Value: 0

Key : Hypervisor.Flags.MemoryZeroingControl
Value: 0

Key : Hypervisor.Flags.NoExtendedRangeFlush
Value: 0

Key : Hypervisor.Flags.NoNonArchCoreSharing
Value: 1

Key : Hypervisor.Flags.Phase0InitDone
Value: 1

Key : Hypervisor.Flags.PowerSchedulerQos
Value: 0

Key : Hypervisor.Flags.RootScheduler
Value: 0

Key : Hypervisor.Flags.SynicAvailable
Value: 1

Key : Hypervisor.Flags.UseQpcBias
Value: 0

Key : Hypervisor.Flags.Value
Value: 21631230

Key : Hypervisor.Flags.ValueHex
Value: 14a10fe

Key : Hypervisor.Flags.VpAssistPage
Value: 1

Key : Hypervisor.Flags.VsmAvailable
Value: 1

Key : Hypervisor.RootFlags.AccessStats
Value: 1

Key : Hypervisor.RootFlags.CrashdumpEnlightened
Value: 1

Key : Hypervisor.RootFlags.CreateVirtualProcessor
Value: 1

Key : Hypervisor.RootFlags.DisableHyperthreading
Value: 0

Key : Hypervisor.RootFlags.HostTimelineSync
Value: 1

Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled
Value: 0

Key : Hypervisor.RootFlags.IsHyperV
Value: 1

Key : Hypervisor.RootFlags.LivedumpEnlightened
Value: 1

Key : Hypervisor.RootFlags.MapDeviceInterrupt
Value: 1

Key : Hypervisor.RootFlags.MceEnlightened
Value: 1

Key : Hypervisor.RootFlags.Nested
Value: 0

Key : Hypervisor.RootFlags.StartLogicalProcessor
Value: 1

Key : Hypervisor.RootFlags.Value
Value: 1015

Key : Hypervisor.RootFlags.ValueHex
Value: 3f7


BUGCHECK_CODE: 3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff80016c47e27

BUGCHECK_P3: ffffcc0432ae64b0

BUGCHECK_P4: 0

FILE_IN_CAB: 090423-9000-01.dmp

TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b


DUMP_FILE_ATTRIBUTES: 0x1808
Kernel Generated Triage Dump

CONTEXT: ffffcc0432ae64b0 -- (.cxr 0xffffcc0432ae64b0)
rax=fffff80016c5e4a0 rbx=00000000906fae32 rcx=0000000000000023
rdx=000000000000000d rsi=0000000000060870 rdi=ffffa60cccc95a60
rip=fffff80016c47e27 rsp=ffffcc0432ae6ed0 rbp=ffffa60cca020c80
r8=0000000000000000 r9=0000000000000000 r10=fffff8001a923910
r11=ffffa60cb9925010 r12=ffffa60cccc95b78 r13=0000000000000001
r14=0000000000000001 r15=0000000000000000
iopl=0 nv up ei ng nz na po cy
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050287
FLTMGR!FltpPassThrough+0x1f7:
fffff800`16c47e27 d303 rol dword ptr [rbx],cl ds:002b:00000000`906fae32=????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: Starfield.exe

DEVICE_OBJECT: ffffa60cccc95a60

STACK_TEXT:
ffffcc04`32ae6ed0 fffff800`16c7d813 : ffffcc04`32ae6f68 00000000`00000000 00000000`00000000 00000000`00000001 : FLTMGR!FltpPassThrough+0x1f7
ffffcc04`32ae6f70 fffff800`1a8e8d35 : 00000000`00000002 ffffa60c`ccc95a60 ffffcc04`32ae7071 00000000`00000000 : FLTMGR!FltpFsControl+0xd3
ffffcc04`32ae6fd0 fffff800`1ad272d0 : ffffa60c`ccc95a60 ffffcc04`32ae7071 ffffa60c`ca020c80 ffffa60c`ca020c80 : nt!IofCallDriver+0x55
ffffcc04`32ae7010 fffff800`1ad25317 : ffffa60c`ccc95a60 00000000`00000000 ffffcc04`32ae7405 ffffa60c`ca020c80 : nt!IopSynchronousServiceTail+0x1d0
ffffcc04`32ae70c0 fffff800`1adac176 : 00000000`00000000 ffffcc04`32ae7420 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0x707
ffffcc04`32ae72c0 fffff800`1aa40de5 : ffffa60c`c61a4080 0000002e`5dd0f528 ffffcc04`32ae7348 0000002e`5dd0f638 : nt!NtFsControlFile+0x56
ffffcc04`32ae7330 00007ffb`8354f374 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
0000002e`5dd0f508 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`8354f374


SYMBOL_NAME: FLTMGR!FltpPassThrough+1f7

MODULE_NAME: FLTMGR

IMAGE_NAME: FLTMGR.SYS

IMAGE_VERSION: 10.0.22621.1690

STACK_COMMAND: .cxr 0xffffcc0432ae64b0 ; kb

BUCKET_ID_FUNC_OFFSET: 1f7

FAILURE_BUCKET_ID: AV_FLTMGR!FltpPassThrough

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {3e861cc0-bdd4-b16d-2520-96048e630c24}

Followup: MachineOwner
---------
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel i7-11700
    Motherboard
    ASUS PRIME Z590-P
    Memory
    32 (4x8) GB Gold Key Technology Co Ltd NMUD480E85-3200E
    Graphics Card(s)
    GIGABYTE GeForce RTX 3080 Ti VISION OC 12G
    Monitor(s) Displays
    Samsung Odyssey G9
    Screen Resolution
    5120x1440
    Hard Drives
    Samsung 980 PRO 1 TB
    Kingston OM8PCP31024F-A01 1 TB
    Toshiba DT01ACA100 1 TB
    PSU
    Corsair CX750F
Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

www.elevenforum.com

BSOD - Posting Instructions

BSOD - Posting Instructions This will show you how to help provide needed information about your system and dump files. It will not contain any personal or sensitive information about you or your data. To get better help with your Windows BSOD issue, please read these instructions and follow...
www.elevenforum.com www.elevenforum.com
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel i7-11700
    Motherboard
    ASUS PRIME Z590-P
    Memory
    32 (4x8) GB Gold Key Technology Co Ltd NMUD480E85-3200E
    Graphics Card(s)
    GIGABYTE GeForce RTX 3080 Ti VISION OC 12G
    Monitor(s) Displays
    Samsung Odyssey G9
    Screen Resolution
    5120x1440
    Hard Drives
    Samsung 980 PRO 1 TB
    Kingston OM8PCP31024F-A01 1 TB
    Toshiba DT01ACA100 1 TB
    PSU
    Corsair CX750F
Diffused5638 said:
Coincidentally, I just got a BSOD this morning after not getting one for about a week. I opened up the minidump with WinDbg and this is what is showed:....
Click to expand...
Diagnosing dump files is not my forte, that would be in zbook's lane.

That said, before deep diving into zbook's task (which I don't disagree) you might also want to make sure both EPS power connectors are connected to the board as shown in the red box. There should be a 4-pin and 8-pin cable connected there from the power supply. If one is missing, that may also cause your issue as the board is short of power.

4-8 pin power connector.png

This is from your owners manual here (PDF File)

Let us know.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 (Build 26100.3476)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel Core 9 Ultra
    Motherboard
    Gigabyte Aorus Z890 Xtreme AI Top
    Memory
    64G (4x16) DDR5 Corsair RGB Dominator Platinum (6400Mhz)
    Graphics Card(s)
    Radeon (XFX MERC 310) RX 7900XT
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    27-inch Eizo Color Edge - CG2700X
    Screen Resolution
    3840 x 2160
    Hard Drives
    4 Samsung NVM 990 Pro drives: 1 X 1TB (OS) 2X TB, 1 X 1TB.
    PSU
    Seasonic TX-1300 (1300 Watts)
    Case
    Cooler Master H500M
    Cooling
    Corsair Link Titan 280 RX RGB
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    1TB Download. 512mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, music, school.
  • Operating System
    Windows 11 Pro 23H2 (Build 22631.4391)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad X1 Carbon (Gen 12)
    CPU
    Intel Core Ultra 7 165U vPro® Processor
    Motherboard
    Vendor
    Memory
    32 GB LPDDR5X-6400MHz (Soldered)
    Graphics card(s)
    Intel Graphics
    Sound Card
    Onboard
    Monitor(s) Displays
    14" 2.8K OLED, Anti Reflection, Touch, HDR 500, 400 nits, 120Hz
    Screen Resolution
    2880 x 1800
    Hard Drives
    1 TB SSD M.2 2280 PCIe Gen4 Performance TLC Opal
    PSU
    Vendor
    Case
    Lenovo
    Cooling
    Vapor Chamber Cooling
    Mouse
    Touchpad: Haptic Touchpad
    Keyboard
    Backlit, Black with Fingerprint Reader and WWAN
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security
    Other Info
    202. Build Your Own laptop.
    vPro Certified Model: vPro Enterprise
@Dru2 Thanks. I checked the connections and there is no 4-pin. Went through my mobo and PSU boxes and not in there either. Double-checked the manual, it does say you can connect only the 8-pin or both the 8-pin and 4-pin. I'll have to buy a 4-pin cable and hook it up. Worth a shot!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel i7-11700
    Motherboard
    ASUS PRIME Z590-P
    Memory
    32 (4x8) GB Gold Key Technology Co Ltd NMUD480E85-3200E
    Graphics Card(s)
    GIGABYTE GeForce RTX 3080 Ti VISION OC 12G
    Monitor(s) Displays
    Samsung Odyssey G9
    Screen Resolution
    5120x1440
    Hard Drives
    Samsung 980 PRO 1 TB
    Kingston OM8PCP31024F-A01 1 TB
    Toshiba DT01ACA100 1 TB
    PSU
    Corsair CX750F
Diffused5638 said:
@Dru2 Thanks. I checked the connections and there is no 4-pin. Went through my mobo and PSU boxes and not in there either. Double-checked the manual, it does say you can connect only the 8-pin or both the 8-pin and 4-pin. I'll have to buy a 4-pin cable and hook it up. Worth a shot!
Click to expand...
Make sure you buy the 4-pin cable that's designed for your PSU. Don't use a different one.
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI
    CPU
    AMD Ryzen 7 9800X3D 8-core
    Motherboard
    MEG X870E Godlike
    Memory
    64GB Corsair Titanium 6000/CL30
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 870 Evo 4TB
    Samsung T7 Touch 1TB
    PSU
    Seasonic PX-2200
    Case
    Bequiet! Dark Base Pro 901
    Cooling
    Noctua NH-D15S Chromax black
    Keyboard
    Logitech G915 X (wired)
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    900Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
Diffused5638 said:
@Dru2 Thanks. I checked the connections and there is no 4-pin. Went through my mobo and PSU boxes and not in there either. Double-checked the manual, it does say you can connect only the 8-pin or both the 8-pin and 4-pin. I'll have to buy a 4-pin cable and hook it up. Worth a shot!
Click to expand...
If your PSU came with a second 8 pin EPS cable, you should be able to split apart the end that plugs into the motherboard into 2 4 pin connectors, most EPS cables work like this.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel I5 13600k
    Motherboard
    MSI MAG Z790 Tomahawk Wifi DDR5
    Memory
    Corsair Vengeance DDR5 5600 32GB
    Graphics Card(s)
    Asus TUF Gaming Nvidia Geforce RTX 3070ti
    Hard Drives
    WD_Black SN770 NVMe 1TB
    PSU
    Corsair RM850X Shift
    Case
    NZXT H7 Flow
    Cooling
    CPU Cooler - DeepCool LT520 240mm AIO

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    jds63 /self built
    CPU
    Intel Core i7 10700KF 3.8 MHz
    Motherboard
    ASUS ROG Strix Z490-E Gaming
    Memory
    G.Skill Trident RGB Series 64GB DDR4-3600MHz
    Graphics Card(s)
    ASUS ROG Strix GeForce RTX 3060 Ti OC Edition
    Sound Card
    Creative Sound BlasterX AE-5 Plus
    Monitor(s) Displays
    ASUS VG28UQL1A 28" 144 Mhz 4K Monitor
    Screen Resolution
    3840 X 2160p HDR
    Hard Drives
    Samsung 970 EVO Plus NVMe 500GB M.2 Drive, (2) Samsung 870 EVO 1TB SATA III Internal SSD, (2) Samsung 860 EVO 1TB SATA III Internal SSD & Seagate Barracuda 2TB
    PSU
    ASUS ROG Thor 850 80+ Platinum 850W Fully Modular RGB Power Supply
    Case
    Lian Li Lancool II Mesh Performance
    Cooling
    Noctua NH-U12A CPU Cooler, (5) Noctua NF-A12x15 chromax.black.swap 120mm, (3) Lepa BOL.Quiet PWM LED 120mm
    Keyboard
    Logitech MX Keys
    Mouse
    Logitech MX Ergo Trackball
    Internet Speed
    325Mbps/ 20Mbps
    Browser
    Mozilla Firefox 64-bit, Microsoft Edge
    Antivirus
    Kaspersky Plus 2023
    Other Info
    Pioneer Blu-Ray/DVD Burner 209DBK, Logitech Z906 5.1 Speakers and Epson XP7100 All-in-One Printer
There were many fatal WHEA errors most often seen with malfunctioning hardware.

There were some misbehaving drivers.



Please perform the following steps in sequence:


1) Run: Tuneup plus > post a share link into this thread using one drive, drop box, or google drive.


Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com www.tenforums.com



2) Uninstall Norton AV using the applicable uninstall tool:

Download and run the Norton Remove and Reinstall tool for Windows

Norton Remove and Reinstall tool helps to uninstall and reinstall most Norton products such as Norton Security, Norton 360, and Norton Internet Security on Windows computers.
support.norton.com support.norton.com



3) Make sure that Microsoft defender is on



4) Uninstall Nvidia GPU drivers using DDU > reinstall using the Nvidia website

www.sevenforums.com

Display Driver Uninstaller: How to use

How to Use Display Driver Uninstaller to Uninstall any Installed Display Driver
www.sevenforums.com

www.wagnardsoft.com

Display Driver Uninstaller (DDU) download latest version 18.1.1.0

Official Display Driver Uninstaller (DDU) download website. DDU is a driver removal utility that can help you completely uninstall AMD/NVIDIA/INTEL graphics card drivers and packages from your system, trying to remove all leftovers (including registry keys, folders and files, driver store).
www.wagnardsoft.com www.wagnardsoft.com

www.nvidia.com

Download The Latest Official NVIDIA Drivers

Download the latest official NVIDIA drivers to enhance your PC gaming experience and run apps faster.
www.nvidia.com




5) The BIOS Version/Date American Megatrends Inc. 1601, 5/7/2022

Upgrade the BIOS: 1601 > 1801

PRIME Z590-P｜Motherboards｜ASUS Global

ASUS Prime Z590-P Intel® Z590 (LGA 1200) ATX motherboard features PCIe® 4.0, three M.2 slots, USB 3.2 Gen 2x2 Type-C®, front panel USB 3.2 Gen 1 Type-C®, Thunderbolt™ 4 support and 2.5 Gb Ethernet. Prime Z590-P caters to daily users and all builders looking for well-rounded specs and a range of...
www.asus.com www.asus.com




6) Run: Memtest86 (free version) for two tests of 4 passes (total eight passes)

www.memtest86.com

MemTest86 - Official Site of the x86 Memory Testing Tool

MemTest86 is the original self booting memory testing software for x86 and ARM computers. Supporting both BIOS and UEFI, with options to boot from USB.
www.memtest86.com

Testing can run overnight while sleeping.

Just 1 error is a test fail and testing can be aborted.

Take pictures > post images or share links into this thread using one drive, drop box, or google drive.



7) Run: Furmark for 30 minutes

www.tenforums.com

FurMark - GPU Stress Test

Stress test your GPU for stability issues with FurMark
www.tenforums.com www.tenforums.com

Make note of the warning to abort testing.

Record the continuous test duration and the highest temperature.

Post images or share links into this thread using one drive, drop box, or google drive.



7F
A
3B
1A
119
141
117
124


Code: 
Name    NVIDIA GeForce RTX 3080 Ti
PNP Device ID    PCI\VEN_10DE&DEV_2208&SUBSYS_40871458&REV_A1\4&39FDDC03&0&0008
Adapter Type    NVIDIA GeForce RTX 3080 Ti, NVIDIA compatible
Adapter Description    NVIDIA GeForce RTX 3080 Ti
Adapter RAM    (1,048,576) bytes
Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d3828c822366e497\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d3828c822366e497\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d3828c822366e497\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d3828c822366e497\nvldumdx.dll
Driver Version    31.0.15.3713
INF File    oem52.inf (Section139 section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPI.INF_AMD64_D3828C822366E497\NVLDDMKM.SYS (31.0.15.3713, 56.42 MB (59,157,536 bytes), 8/23/2023 10:53 AM)
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI
Firas said:
As I use it every day, there's another thing that will be helpful to you.

Wise Game Booster - Optimize Your System to Improve Gaming Performance

Wise Game Booster optimizes your system for games by temporarily ending unnecessary processes to focus resources on gaming performance.
www.wisecleaner.com www.wisecleaner.com
Click to expand...
Honestly the last thing the OP needs to be doing is adding a third-party game booster when they're having constant crashing / BSOD issues.

Let's figure out the crashing issues before thinking about installing a third-party game booster.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 (Build 26100.3476)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel Core 9 Ultra
    Motherboard
    Gigabyte Aorus Z890 Xtreme AI Top
    Memory
    64G (4x16) DDR5 Corsair RGB Dominator Platinum (6400Mhz)
    Graphics Card(s)
    Radeon (XFX MERC 310) RX 7900XT
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    27-inch Eizo Color Edge - CG2700X
    Screen Resolution
    3840 x 2160
    Hard Drives
    4 Samsung NVM 990 Pro drives: 1 X 1TB (OS) 2X TB, 1 X 1TB.
    PSU
    Seasonic TX-1300 (1300 Watts)
    Case
    Cooler Master H500M
    Cooling
    Corsair Link Titan 280 RX RGB
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    1TB Download. 512mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, music, school.
  • Operating System
    Windows 11 Pro 23H2 (Build 22631.4391)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad X1 Carbon (Gen 12)
    CPU
    Intel Core Ultra 7 165U vPro® Processor
    Motherboard
    Vendor
    Memory
    32 GB LPDDR5X-6400MHz (Soldered)
    Graphics card(s)
    Intel Graphics
    Sound Card
    Onboard
    Monitor(s) Displays
    14" 2.8K OLED, Anti Reflection, Touch, HDR 500, 400 nits, 120Hz
    Screen Resolution
    2880 x 1800
    Hard Drives
    1 TB SSD M.2 2280 PCIe Gen4 Performance TLC Opal
    PSU
    Vendor
    Case
    Lenovo
    Cooling
    Vapor Chamber Cooling
    Mouse
    Touchpad: Haptic Touchpad
    Keyboard
    Backlit, Black with Fingerprint Reader and WWAN
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security
    Other Info
    202. Build Your Own laptop.
    vPro Certified Model: vPro Enterprise
Diffused5638 said:
@Dru2 Thanks. I checked the connections and there is no 4-pin. Went through my mobo and PSU boxes and not in there either. Double-checked the manual, it does say you can connect only the 8-pin or both the 8-pin and 4-pin. I'll have to buy a 4-pin cable and hook it up. Worth a shot!
Click to expand...
Yes, some boards advertise you only need one, but depending on power demands, you may need both. I always connect both to eliminate any power issues. My current board has two 8-pin connectors, and both are connected.

And the board wouldn't supply that connector. That would come from the power supply.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 (Build 26100.3476)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel Core 9 Ultra
    Motherboard
    Gigabyte Aorus Z890 Xtreme AI Top
    Memory
    64G (4x16) DDR5 Corsair RGB Dominator Platinum (6400Mhz)
    Graphics Card(s)
    Radeon (XFX MERC 310) RX 7900XT
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    27-inch Eizo Color Edge - CG2700X
    Screen Resolution
    3840 x 2160
    Hard Drives
    4 Samsung NVM 990 Pro drives: 1 X 1TB (OS) 2X TB, 1 X 1TB.
    PSU
    Seasonic TX-1300 (1300 Watts)
    Case
    Cooler Master H500M
    Cooling
    Corsair Link Titan 280 RX RGB
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    1TB Download. 512mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, music, school.
  • Operating System
    Windows 11 Pro 23H2 (Build 22631.4391)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad X1 Carbon (Gen 12)
    CPU
    Intel Core Ultra 7 165U vPro® Processor
    Motherboard
    Vendor
    Memory
    32 GB LPDDR5X-6400MHz (Soldered)
    Graphics card(s)
    Intel Graphics
    Sound Card
    Onboard
    Monitor(s) Displays
    14" 2.8K OLED, Anti Reflection, Touch, HDR 500, 400 nits, 120Hz
    Screen Resolution
    2880 x 1800
    Hard Drives
    1 TB SSD M.2 2280 PCIe Gen4 Performance TLC Opal
    PSU
    Vendor
    Case
    Lenovo
    Cooling
    Vapor Chamber Cooling
    Mouse
    Touchpad: Haptic Touchpad
    Keyboard
    Backlit, Black with Fingerprint Reader and WWAN
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security
    Other Info
    202. Build Your Own laptop.
    vPro Certified Model: vPro Enterprise
Dru2 said:
Honestly the last thing the OP needs to be doing is adding a third-party game booster when they're having constant crashing / BSOD issues.

Let's figure out the crashing issues before thinking about installing a third-party game booster.
Click to expand...
The app is excellent because it prevents many annoying activities from running in the background.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI
Firas said:
The app is excellent because it prevents many annoying activities from running in the background.
Click to expand...
Again... no need to install third party booter apps when you're trying to troubleshoot crashes and BSODs. That's counter-intuitive ;-)

It's like overclocking a PC when it's already crashing all the time.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 (Build 26100.3476)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel Core 9 Ultra
    Motherboard
    Gigabyte Aorus Z890 Xtreme AI Top
    Memory
    64G (4x16) DDR5 Corsair RGB Dominator Platinum (6400Mhz)
    Graphics Card(s)
    Radeon (XFX MERC 310) RX 7900XT
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    27-inch Eizo Color Edge - CG2700X
    Screen Resolution
    3840 x 2160
    Hard Drives
    4 Samsung NVM 990 Pro drives: 1 X 1TB (OS) 2X TB, 1 X 1TB.
    PSU
    Seasonic TX-1300 (1300 Watts)
    Case
    Cooler Master H500M
    Cooling
    Corsair Link Titan 280 RX RGB
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    1TB Download. 512mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, music, school.
  • Operating System
    Windows 11 Pro 23H2 (Build 22631.4391)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad X1 Carbon (Gen 12)
    CPU
    Intel Core Ultra 7 165U vPro® Processor
    Motherboard
    Vendor
    Memory
    32 GB LPDDR5X-6400MHz (Soldered)
    Graphics card(s)
    Intel Graphics
    Sound Card
    Onboard
    Monitor(s) Displays
    14" 2.8K OLED, Anti Reflection, Touch, HDR 500, 400 nits, 120Hz
    Screen Resolution
    2880 x 1800
    Hard Drives
    1 TB SSD M.2 2280 PCIe Gen4 Performance TLC Opal
    PSU
    Vendor
    Case
    Lenovo
    Cooling
    Vapor Chamber Cooling
    Mouse
    Touchpad: Haptic Touchpad
    Keyboard
    Backlit, Black with Fingerprint Reader and WWAN
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security
    Other Info
    202. Build Your Own laptop.
    vPro Certified Model: vPro Enterprise
Benno23 said:
If your PSU came with a second 8 pin EPS cable, you should be able to split apart the end that plugs into the motherboard into 2 4 pin connectors, most EPS cables work like this.
Click to expand...
LOL. I feel like an idiot. I triple checked all the cables I had and missed this. I have one that splits into 2 4 pins so got it hooked up. Will report if I see any change while I work through the steps posted by @zbook in parallel.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel i7-11700
    Motherboard
    ASUS PRIME Z590-P
    Memory
    32 (4x8) GB Gold Key Technology Co Ltd NMUD480E85-3200E
    Graphics Card(s)
    GIGABYTE GeForce RTX 3080 Ti VISION OC 12G
    Monitor(s) Displays
    Samsung Odyssey G9
    Screen Resolution
    5120x1440
    Hard Drives
    Samsung 980 PRO 1 TB
    Kingston OM8PCP31024F-A01 1 TB
    Toshiba DT01ACA100 1 TB
    PSU
    Corsair CX750F
Dru2 said:
Again... no need to install third party booter apps when you're trying to troubleshoot crashes and BSODs. That's counter-intuitive ;-)

It's like overclocking a PC when it's already crashing all the time.
Click to expand...
ok(y)
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI
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